Lennar Reviews

I had a good homebuying experience which may have been better if not for the pandemic restrictions. Many of the documents were made available in digital format which made the lending and closing processes easier. "Everything Included" should have been optional since many appliances can be purchased at lower prices. The quality of the materials is good but getting someone to make modifications such as removing carpet were difficult. Overall I am glad I purchased a home from Lennar.

The house material was very cheap.

There was a lot of debris left in all the vents. House was not totally clean upon moving in. Debris behind all appliances.

Great location of home and neighborhood amenities. Sales team were extremely fast in responding. Customer Relations Manager was phenomenal. We felt more like a transaction in the beginning of the building process but thankfully more like a customer as we got closer to finishing the build, thanks to our sales guy and CRM guy. Happy with home. Warranty items have been addressed quickly and pain free. We had some bumps along the way in the building process, mostly delays on things, some cutting corners by trades, messy job sites, little flexibility in changes, etc..so critical for us to be as involved in the process as much as we could. Lennar staff are just stretched so much by workloads. You can tell they want to do a good job but capacity issues are real. Thankful to be moved in and have our dream home. ... More

I understand the time crunch of getting a home done. Just seemed rushed. Paint in bathrooms are very thin. Most likely spray instead of rolled out. Other little things were noticed too but just an average job.

I'll provide the negatives. If it's not in the negative, then it's positive 1. Lennar person handling my mortgage was the biggest dissapointment. Not very knowledgeable. Put the wrong insurance company in the closing. Apologized at closing but couldn't do anything about on the day of closing. Promised to help with paperwork to make the change to insurance company that I picked, which happened to be Lennar home insurance. She added reminder to her calendar to reach out to me. Never heard from her. Not too bright of an individual. She provided numbers to me for closing that didn't match the actual numbers. Mortgage rate that she quoted prior to actually filling out application was inline with other mortgage rates. When time came to fill out application and lock the rate 30 days prior to closing, somehow lennar mortgage rates were higher than most banks. At that point you're stuck with Lennar. I paid for points to lower the rate. Now construction. The usual builder special. Some important items are overlooked. Air-conditioning unit is right next to master bedroom window. And it's not as quiet as you're told. You hear it and it will wake you up at night. Appliances are cheap. Bottom of the pick. Dishwasher doesn't dry dishes. Inside walls are even wet after a normal cycle. Lennar is aware, because people complained. But they haven't done anything about it. Good luck cleaning oven. There's no vent to outside. So when you turn on auto clean cycle on the oven, your fire alarms will go off. Microwave vent does nothing except blow the smoke into the main room. The returns and air vents are next to each other in the ceiling. Gets chilly inside the house closer to the floor. Warm air doesn't reach there. Insulation is minimal. Closing went smooth and fast. Lots of paperwork. You're asked to provide support documentation at the beginning, when you apply for mortgage. Then 4-5 months later, when your house is ready and you want to lock the rate, you have to provide same documentation again. The good part, all can be done online. ... More

With as many push backs to the move in date that we had we expected better quality. Our cement in the back and front porch are stained with paint, the paint in itself was not done well either. There are dark paint splotches from the trim all over the lighter paint on the exterior. Once moved in the interior was not very clean either. We were told we could just purchase cleaners to get stains out, if we wanted them out.

I should've spent more time looking at details, like door bell, roof gutters, and garage outside lights. Little things that make a home more beautiful. Staff was great though.

The sales representative has been great, responsive and helpful. The contractor materials were good but his QA/QC was poor. Too many punch list items and issues that are still not resolved. He continues to construct new houses and puts off punch list work 4 months after closing. I did not want to close with some of these issues outstanding but "the builder" insisted and had the upper hand based on the contract. The rating is lowered due to contractor QA/QC and responsiveness.

I found the work done by the trade partners was sloppy and not done with any care.

Lennar is aggressive to make the sale happen, much slower to respond to warranty requests.

Not a terrible experience overall. Workmanship is so so, but they are pretty responsive to any issues that come up. Working with their Financing company is terrible so if you can get your own financing I would highly recommend that

Everything was good up to the closing of our property, we been having some serious issues within our landscaping, and after reaching to them several occasions for options in how to fix the issue, not for them cover the expenses, but for us to get guidance on how-to work the issue. This is a huge "red" flag in any future problems that might come up, which is a shame since everyone up to this point were been really helpful from Sales (Julie) and Finance (Alex) true MVPs. I hope that we can get it sort it out.

Home was not ready at 2nd walk thru

Final quality is compromisesome material is cheap specially in bathrooms

Take time to slow the process down and inspect your home properly.....

My wife and I were happy with our Lennar buying experience until we found mold behind our kitchen cabinets. We only discovered this because we decided to upgrade the kitchen on our own after purchase. Lennar was good about fixing the problem after the fact and checking the vanities for mold, but the moldy kitchen cabinets were never replaced even though they promised to do so. Even though we remodeled the kitchen, we had plans for the original cabinets elsewhere in the house. We paid for them, so we should have been reimbursed. It has been over five months and we still have yet to see new cabinets or even hear from Lennar management about the problem. The whole thing really has put a bad light on our opinion of Lennar which is disappointing, since originally we were happy. ... More

Waited months for some repairs , you write work order day after day. Caller Regional manger just get the run around.

Wish they used a little better products; especially lawn and outdoor features

Lack of communication during build. Home finished 3 months late. Home was built well, minor issues right off the bat.

A good value for the money. Our house is very open and on one floor. I wish you had a few more options like larger laundry room, room for storage, etc. We had a bad construction manager which made for a bad process and many unfinished items once we moved in. Lennar’s process was not built for as many items as we had. However, they eventually were all completed. They need to ensure they look at each home with a critical eye before allowing someone to move in. If not for this experience, my rating would have been much higher.

It’s too early to tell about the quality of the workmanship, but Paul and Alex were great. They answered and responded to questions in a timely manner. The only complaint I have is with Bruce, the new home consultant. He was more of a sleazy car salesman than someone there to actually help you through the process. I would never purchase another Lennar house if he was there.

The building process revealed many problems that came up - some still exist and can not be corrected .

Process needs to more transparent and streamlined. Too many surprises. Too many financial manipulations. ie. listening price $178k. Corner lot add 5k. Final cost 183k. 17k builder contribution after adding 17k to the final price. I just got a headache trying to to wrap my mind around this process. There is shortage of housing. Homes will sell at a good profit for the builder without resorting to marketing/gymnastic acrobatics. Straight forward 1+1=2 will go a long way of creating healthy communities that all Lennar organizations will be proud of. What do I know!

Cheap materials used for the construction, very bad responsiveness to the issues.