Lennar Reviews

Not a good experience unfortunately because the agent terrible attitude and lack of experience . Don't work with Nicole ! Opposite experience with the builder team: they were great, very collaborative, and delivered our home at our 100 % satisfaction

Lennar is a great option for anybody looking for a starter home with good amenities. However, the quality of work is pretty mediocre and requires frequent fixes and patch work.

As a retired building/remodeling contractor from New England, I was shocked at the poor quality of workmanship and construction oversight that went into this building. Construction flaws and short cuts were only discovered following hurricane damage that never should have happened if a better quality roof vent had been used. Because a large section of my living room ceiling fell after the insulation above was soaked due to rain pouring into these vents, I was able to see just how poorly this place was constructed. From frame to finish, speed seems to be all that matters. Examples include hip and ridge shingles blown off because they used a light weight 20 year product instead of the better quality product designed for use with the 35 year roof shingles, lack of framing in critical areas that allow for secure drywall application, poorly installed door trim, incomplete kitchen cabinet moulding, appliances in place but not connected, hot and cold water supplies reversed in guest bathroom, white paint and drywall compound clumsily applied around bronze colored window and sliding door frames, and over the range venting microwave not vented to the exterior, preventing moisture from cooking from being expelled to the outside. The list goes on, and these deficiencies are prevalent throughout the neighborhood. That being said, it should be noted that appliances, plumbing fixtures, HVAC components, counter tops, Ring alarm system, all are of good quality. In my opinion, these units are simply being thrown together to fast, and when that happens, corners get cut and construction quality is sacrificed, which is unfortunate, as Biscayne Landing is a nice community with good neighbors in an up and coming area of Port Charlotte. ... More

Not happy over all with anything from Lennar. I can’t get anything fixed and it’s been a total nightmare. I would never recommend this builder

Workmanship could be so much better. I’ve been going through warranty for so many things when it should of been done correctly the first time.

The first walk through orientation and walk through before closing was not very good experience. This was our third home, second new construction, and have moved into five other houses due to moving (US Navy) duty stations. I was in Alabama waiting for the house to be completed and was told to come down for a first home orientation which showed me the house was not ready, garage floor was not painted, no shower glass, dirty house, rusty fixtures, paint on the floors, crappy texture application. I was told it would be taken cared of before closing five days later. While some was addressed it was not sufficient, we closed because I already had my Uhaul parked in front of the house and had checked out of the hotel and we were already paying for electricity and water. Even after closing we gave them another day to fix some items. I will say the virtual closing was smooth and that was great, and slowly Lennar Warranty is fixing issues that came up during the two walk throughs. The Lennar Warranty team (Taylor, Cameron and others), during the month that we have been here, are helping in getting the issues resolved and that is a major plus on Lennar's side. A very negative experience has slowly turning into a positive one, however, no new home owner should have to through that, thankfully, the Lennar Warranty team members are the ones that outshine above the initial construction team and the only people I trust. ... More

The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.

Many delays. The day of closing so many items were not finished. Was asked to sign a document that they had a final inspection but they couldn't provide a Ceretificate of Occupancy. The quality of workmanship is far below construction standards, especially for the money they are sellling these units. Punchlist was over 30 items and 2 months after closiing no attempt has been made to address them. Had to complete some of them myself in order to make the unit livable.

There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.

The only bright spot to my experience was my sales person Shawn, other than that my experience was awful. From Lenoir mortgage to the closing process to the inspection process to being forced to close without the home being completely done and still living with a huge punchlist. I will never buy from Lennar again I am also in our stockholder, and will be liquidating my stocks in the very near future. Very disappointed.

Repair was for a floor and an electrical issue. Both issues were resolved perfectly.

Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.

When we first began the process it started off good with our sales agent. Once the actual building started of the home is when miscommunication started happening/misinformation from sales agent. Before I give more details we do like our home we chose and location. Now as for quality and professionalism on construction side I have to say is not very good. We have been in our new home 6 weeks now. We were not able to fully enjoy our home because of issues that were not corrected prior to closing. We did our first final walk through to write down our concerns and issues we found needing to be fixed before closing day which was the final walk through to make sure things were fixed. First, the fact that a customer voices issues, we voiced a lot before closing and a month before closing for things to be fixed before certain things were done to not cause more damage or work nobody from sales to construction manager listened or did anything. So we voiced everything to the construction manager here that needed to be fixed and corrected. So a week later is our closing day and we first go to the house to go over all of the to do things that should have been done. We did go the day prior to see if everything we wrote down needing to be fixed and still done was actually done. Guess what NOTHING was done except the carpet by landing was replaced from a big stain. We go the next day on our closing day to see that people were there doing things then right before we had to close Cleaning crew was there and left when we showed up, our home was delivered dirty we bought a over half a million dollar home handed to us DIRTY I was disappointed and disgusted because the master bathroom by toilet there was with urine all over the floor and toilet seat I felt like this was a joke the floor the windows the kitchen I mean nothing was cleaned like we were told would be cleaned. The construction manager after dealing with him on multiple issues i feel has no professionalism nor good listening skills. I don’t like pointing fingers or putting one down but I will call it like I see after many attempts even after closing to get things done he failed to listen/pay attention to what we voiced. I mean we were missing a screen for a basement window I was told a brand new one would be ordered and delivered to us well three weeks went by nothing was delivered so when the construction manager came regarding another issue we we’re having with electrical I asked about this missing screen and he said we have some around i will get you two I only needed one, the next day or two days later two guys show up with two screens and i told them we only need one so they left it. I looked at it and they provided us a dirty bent unusable screen with holes in it. This issue was resolved because the warranty person I was dealing with I showed him the pictures and explained to him everything and a week later we got delivered a new screen not sure if it was brand new but was in better condition and the warranty person said that the construction manager wasn’t sure why the brought us one that was damaged Well he’s the one that said they will find some that are just around so to me that shows the tradesman are poor and construction manager poor at communicating and paying attention whats delivered To me that is such bad organization. That is why 6 weeks now were still dealing with issues to be fixed. I really hope no other customers go through what we did it started of to be exciting and we were so happy getting near the end of the process being unhappy somewhat, disappointed, and disgusted with how our home was delivered to us. The warranty people who handled our service requests and actually got things moving were absolutely amazing. Great customer service provided. We are learning to love our home and hopefully can start enjoying it. ... More

We moved from Illinois to SC last year due to my job, and we (me, my wife annd our infant daughter) ended up renting a small house in Liberty. It was way too small for us, but then we found out we were going to be having another child, so the hunt for a better suited home was on. We stumbled upon our house out of luck, just 3 days after our son was born and it was a smoking deal so we had to jump on it quick. Dan made sure to give us a chance to get everything worked out and we were able to get the contract signed just 4 days after our son was born and we were in the house by the time he was 1 month old! ... More

Erik the salesperson and Jaimee the site person are the only 2 Lennar people I give 5 stars. The warranty dept has been bad. The finish work is horrible. Hopefully things improve. Still no dishwasher after 6 weeks when they knew day one it had to be replaced. Hot water heater has been a problem from day one. Still don't know if you're getting a hot or cold shower. I understand the hurricane may have caused some delay, but this is ridiculous.

They take the whole experience of buying a New Home to a level of take it as is. At first i was so impressed until it came to work on the details, Attention to details is not on the list. Ive moved about a month and 1/2 and there is still unpainted spot outside the house with bent gutters covers. Just make sure you get everything corrected; otherwise prepared to hear a lot of “we don’t cover that … , that’s owner’s responsibility”. This is what you get when the work is unsupervised. Gave 4 * in overall since Finance, and sales people overall were awesome thru this period of buying.

Lennar is a good company. I think they hire some contractor workers who rush through these homes so for my experience, I had a lot of issues that I felt if they took their time building the home instead of rushing, some of the stuff wouldn’t have to be done over. Now, I love the fact, that when I have called for help on any issues in my home that needs immediate attention, they are quick and responsive and get people out here to fix exactly what you need. Jennifer & Chad have been the most supportive since the day I moved in with helping me get items done. From my new home orientation list and any issues since I’ve moved in, they have been awesome, Ms. Denise is the best sales consultant I’ve ever met. She does exactly what she say she is going to do and she make sure from the time you get your Lot until closing day, she goes above and beyond to help you. I mean she literally is the greatest person to work with here at Lennar, I’m grateful for her. ... More

Buying process from start to end and with closing not good at all. Pending items are still incomplete.

Waited on fixing items after closing and then informed me I had to go through the warranty side. Many items wrong are amateur items, holes in walls, paint on tile floor and rugs, knobs on kitchen cabinets don’t line up, sensors missing, openings in garage, a/c draining into the garage, weather stripping left off the external doors, house never cleaned and I could go on. Not one item has been repaired, it’s been 45 days. Talked to other owners and some of their problems are worse than mine and still waiting on repairs!

Wish i never knew the existence of lennar,you guys are terrible in every way possible,i got frame with this house built with the cheapest material and if there is a chance to undo everything i signed with lennar,i would do it in a heart beat.myself and a few neighbors are coming for you lennar!!!

The construction manager did not closely monitor the work of any subs. They are basically just inputting requests and scheduling. The trim and painting on this house is the worst I have ever seen in new construction. Pages of followup needed.

Before we put our NON REFUNDABLE down payment of 5% of the purchase price everything was great. Communication was good. New home consultant was always on the ball replying to text message quickly and always avail to answer questions. After the deposit however is a different story. Total lack of communication thereafter, financing was a nightmare, home was not ready when we closed, closing is where we found out about all the hidden fees (15,000$ in extra closing fees) that Lennar preferred lender added, when we moved in the Ac was not working. Took them 3 days to find the problem. Kitchen had 1 broken cabinet to which they dropped off a whole new kitchen (10 cabinets) and 2 months later are still taking up my living room. Finish on the walls is poor. 2 closet doors are not even painted. 4 doors inside the home don't latch closed. Ceramic tile is chipped in 4 places. Garage door opener didn't work. floor was not scraped properly before putting carpet down so lumps can be felt under the carpet when you walk. Soap holder fell off the wall in the shower. Multiple calls with construction manager to have these issues resolved and nothing ever gets done. Now construction manager's phone number doesn't work and no one from Lennar has reached out. But hey, on the bright side the landscaping is very nice. ... More

The whole Lennar experience has been great from start to finish!!! We were so lucky to buy the model home and we could not be happier!!! I would recommend Lennar 100!!!

sloppy workmanship; paint drippings on windows, floors. lack of communication. garage door still has dent. Lennar financing personnel awful. building supervisor was helpful.

Lennar has an an Organized process for home building and delivery. It also has a well defined process for post delivery warranty related issues. Lennar delivered what was promised. Supply related delays were beyond anybody’s control. However, l kept on receiving updates regarding delays. Overall good experience.