Lennar Reviews

Post closing attendance has been poor. Problems has not been fixed after two month from closing. Special electrical problems and finishing problems. My experience has been that there is not a person from LENNAR that follows the solution to the problems. The responsibilities are avoided by appointing some other departments and the end nobody follows up.

Our move in was hugely disappointing and challenging. Elevator to our third floor condo not working for several days. No hot water for several days. Dishwasher not working, furnace very loud, can hear people on staircase. No insulation?

Where to start? The house was not ready when we closed. Lennar builds houses and then is completely unprepared when someone attempts to move into it. Appliances were not in until the day after we moved in and then the stove didn't fit. Waited a week to have the cabinets moved so the stove could be installed. There was a dumpster in front of the house so only one pod could be delivered. Move in was delayed. Dirt everywhere. Driveway and stairs were not cleaned so the movers had to walk over moving pads and still tracked mud all over the brand new house which Lennar had to have cleaned later. Sprinkler system and landscaping could not be completed because the backflow pipe for the irrigation system was buried behind the stone work. Construction debris under the back porch still hasn't been removed. Loose railing, crooked pendant lights, paint overspray in many places. Several doors needed to be adjusted to close correctly. Opened at least 20 warranty tickets already. Most cosmetic repairs are shoddy and noticeable. Interior paint appears to be one thin coat of cheap paint throughout the house. Zero guidance on smart home connectivity. Ring doorbell installed incorrectly and box was not provided so we cannot pair doorbell to app. Complained about this a dozen timesand still not rectified. Stove vent had to he repaired. Furnace had a water leak that needed to be fixed. Various rods and brackets were missing throughout the house. Washing machine drain cap was painted shut. Every neighbor has similar stories and worse. ... More

I did not enjoy doing everything online. My phone calls were not always returned in a timely manner. The builders left sticky stuff on the floors, the paint lines aren’t very straight, the quality of the paint is terrible although a beautiful color. The interior doors and cabinets are trash, the finish is peeling off them on the edges. The dampers weren’t put in, so our downstairs stayed cold and upstairs stayed hot until that was repaired. The sliding door frame was left a mess with concrete mud or something all over it. The garage is too small for anything other than a compact vehicle and I drive an SUV. There is no room for visitor parking because all the people who live near it use the spaces. And the outside water meter lid won’t stay in place, it keeps falling into the hole. Pay for HOA that we were told would take care of the outside of the home but we get emails about winterizing. ... More

I really like the floor plan (Splendor) but did not get the elevation I wanted (really wanted a front porch). The premium lot is awesome, over looking the conservation area to the west (great sunsets). Sales personnel was good to work with and the construction of the house is very good. The closing was very efficient and the walk thru process was also efficient. Training and description of the technology in the house was very poor (I'm still learning about the technical items available in the house). When I closed I signed off on a list of items not complete or not completed properly. It's now January 2023 and not all the items have been addressed. I do understand that it was Lennar's end of fiscal year and also the holiday's but they could be a bit more efficient on getting these items complete. ... More

Beautiful homes. Great spaces in the layout. Open floor plan is awesome. The home buying experience was good in some areas but not good in others due to little communication between all parties involved. Surprised the purchasing process has changed with Bids/No Bids. The lighting panels in the homes are really backwards. The color choices were changed due to manufacturing issues but owners had no say in the changes that were made. Construction folks created residue on my deck that i hope will be resolved. Finding out the home loan was sold to another company at closing was a shocker. The HOA cost is expensive compared to other areas, they need work on priorities of the community and issues with parking, trash collection, landscaping etc. Hope for the best. ... More

I had recently moved into my brand new house which is constructed by Lennar. I had that new feel for only few days. I started hearing creaking sounds almost everywhere with in 1 week of closing. There’s are cracks on the walls, air leaks and so on. Initially construction quality used to be good when I signed my contract. But now, I won’t recommend Lennar to anyone.

We love the community and the floorplan of our home. The workmanship and some materials could be better. Construction Manager was responsive to all our concerns and request.

little ability to understand immigration issues that end up harming the buyer.

The loan process was overall okay. There were parts where they left us hanging on what’s going with the loan. The house overall was very good. Several issues needed to be fix, but took too long to respond to us about when to get it fix. Some parts of the house where missing or missed paint. It was pointed out during inspection that there some several spot where missing paint. Overall experience Okay.

Time frame almost 14 months from signing contract to closing was much too long for basic cookie cutter house. We were first to choose lot in section open for sales, however most of our neighbors closed and moved in before us.

My home was delivered to me 5/almost 6 months late based on the initial expected completion date. Original completion date was mid May and the home actually was completed at the end of October. This has caused several issues for myself, I had to bring in my own cleaning services because paint marks were left on the floors and cabinets throughout the house. When completion dates would get changed no one would notify me and when I would ask why it is getting delayed, I wouldn't get answers for days at a time.

We had to wait over a year for home after promise date. COVID was to blame and supply issues more than builder. Poor craftsmanship overall. Needs more quality control.

Overall I’m happy with my decision to buy here. The construction manager is AMAZING!! Nick! I mean, I cannot say enough great things about him and his overall support. My experience was however tainted by Christine the sales person. She was rude, distasteful in the way she spoke to me and my realtor.

As far as sales,Deb is amazing to work with and I would recommend her to anyone looking to purchase a home in Sterling Ranch. On the other hand i am extreamly disappointed with the poor construction management and the lack of finishing anything before moving onto the next home. We moved in almost 2 months ago and still our house is being pieced together while we watch others move in weeks/months after us and have a fully finished house and landscaping. This company is more worried about putting up more houses than actually finishing what they had started.

One should talk to some longer term homeowners to get a good sense of the Lennar building and buying experience. Communication on the closing date was truly lacking and if we didn't call we wouldn't know. The attention to detail of the inside final product didn't show much attention to detail by the people performing it. Their stable of subcontractors do not pay attention to the details that new home buyer expects for the price being paid. Follow up since closing with the warranty group has been satisfactory to date. Sometimes we have had the same group in more than once. We are getting through that phase now slowly but surely. ... More

It was fine with the process, except at the closing escrow, it was kind of disapointed due to 3 times and extended, was hectic and not our fault at all. The quality of materials not specified until now. The issues that we found after the second walk, not yet fixed.

Overall experience was OK. There was a huge delay in closing which was understandable because of the supply chain issues around 2021/2022. Quality and finishing is not the best, but not bad and the maintenance department is very responsive. The worst experience was with Lennar Mortgage, lots of mistakes and having to resubmit documents and until a week before closing I had no idea how much my closing costs would be.

We are happy with our new home but the quality it is in the lower end for a new build. Thy need to do a much better work during their internal QC process or selecting contractors. Found several issues after moving in and we eventually had to get an external inspector. Zero attention to detail. Still haven't found a single window frame that it is properly level in the house. Silver lining is that they provide a one year warranty and the customer service rep for my community is doing an excellent job helping us solving them.

I received my house in july but in june house prices dropped I do not even know about this thing it cost me a lot of money. before i moved shoud I have the right to know about this?and my backyard is different from the example house

We were very disappointed in the build quality in several areas and difficulty in getting issues with wrong location of washing machine water and drain piping - took three attempts to get someone to put it in the right place after being told "we leave it to the plumber. Also problems with location of the attic access hole. Supposed to be located in the master closest and not the master bath,. Again took three tries go get it located in the right spot. Then issues with the repairs to wrong location drywall. Big disappointment with cleaning of the home prior to closing. Basement was covered in white dust that got tracked everywhere. The main floor flooring was covered with some type film. They were clearly in a rush to close before they were really ready, and we had to accept it as we'd already sold our house and had the move planned. My overall feeling was that the build team really didn't care about quality and left many things for us to add to warranty. ... More

DO NOT close until everything is set up. It’s been almost 2 months and we still don’t have a mailbox. Also, we still can’t get cable/internet services because the builder didn’t work with the companies ahead of time and there are no cables laid out for this services. Please do yourself a favor and go with a different builder.

Lennar's salesman sold us a different floorplan then the one he represented to us. His mistake was our loss. Lennar refused to make us whole. They simply offered our deposit back on the home but offered no other recourse.

It is a great community and I bought the larger unit and the handover was on time and post sales support is fine but Lennar did not disclose it was offering incentives to other folks and my cost was higher than other folks.

Unfortunately this time around, buying lennar was not a legendary experience. Lots of delays, cancel inspection without prior notifications, final closing postponed x3-4 times. Too many Customer care representatives and no one up front to attend the customer concerns.. Do want to thank Mrs Oliveira from title/closing for her professionalism and Mr Mike McCarthy for his attention to detail.