Lennar Reviews

Probably from the beginning working with the sales rep that did the application process with me. After we finish the transaction, the next day switched properties and I could never get a hold of him again it was a terrible experience on his part. The home had a lot of issues and I had to get an inspection twice because they weren’t all completed on the first go round so it cost me double to get it inspected. The day before my closing, the construction manager took care of the roof and the paint on the house and some other issues we walked through before I moved in. TY, the construction manager, did a great job that day making me feel more comfortable about buying the home. It was very stressful during the purchase period as the deposit didn’t clear and again the sales rep was nonresponsive, and he was the only one who can get me back to the deposit website. I think the total overall issue I had was with the sales rep being non-responsive. And then to think that you have to go back-and-forth and back-and-non-responsive and complain until somebody listens It’s unbelievable. I wasn’t fond of the customer care team member, Hanah I felt she was short and didn’t wanna be bothered I never felt like she listened. I felt she put me off. Kevin, the cust care team member that handled the walkthrough was great to work with as well. The closing team was great and Jeremiah on the loan side was terrific too. Great communication on his part. The warrant team has been great so far as well. ... More

Overall I'm grateful and pleased that Lennar worked with me to buy our family home. However the mortgage qualification process did not go well. Way too many people involved who did not talk to each other. This buyer had a huge down payment, no debts and a high credit score, After two months with still no resolution, the Buyers agent had to request that the mortgage and title managers to step in. After they stepped in, it took two days for the mortgage to be approved. Thankful for their help.

I have some complaints for the poor job and I don’t see any auction yet

I have been following Triple crown community for past 1 year and see lot of changes between phase 1 and current phase . And I heard it’s a cost cut . There where several small yet important things which should have done while construction like no storage spaces in stand up , no upper cabinets in rest room. Orientation might have gone little better , stove was not working .. couldn’t connect WiFi to schlige and outdated garage device without WiFi .And still figuring out few.. Yes I know I signed the paperwork but I see intrest rate went down and lot of incentives came after which they haven’t covered or added . And several times we asked about other community , was mentioned it will come end of year but construction started early May , I feel there should be little transparency there . Always they say paper work is done and signed . And we went with Lennar Mortgage, proper communication is missing related to what comes next .Overall with the purchase we neither satisfied or disappointed, we are ok . ... More

The entire process was robotic. Very impersonal and rushed to check off their boxes to sell quickly, yet no real estate agent present at my home closing. As compared to the D.R. Horton new build home buyer experiences of my sons, I am very disappointed with Lennar. Same location, opposite home buying experience.

The toilets are so low, my privets drop in the water when I set down and it is very frustrating. They will have to be replaced. The glass shower leak in the master Bathroom. No need for three tubs in one house. Could use the room in the master bath for drawers. No drawers in the bathrooms. They laid several big areas of dead sod and will take a lot of water and time to bring back to life. Need more power plugs in the back of the house.

Good people very pleasant to work with. Wish’s could customize the house more while they are building.

We have some concerns about our flooring. We had hard woods and had a major leak which required only replacement of a portion of the flooring. It was also installed without acclimation and air condition. The floor was installed for three weeks with no AC and the some areas are showing sigh Ed of swelling and expansion. The appliances specifically dish washer had various problems and Electrolux support is terrible.

Overall, relatively decent homebuying experience Workmanship is so so you get what you pay for Three out of five stars

The house is nice but you won't have internet access for an extended period of time. Verizon blames the developer who blames the contractor who blames Verizon. There is no communication among the 3 of them, except to pass the buck.

I absolutely love the house. However, the quality is lacking. You have no idea how NOT sound proof it is until you move in and hear every conversation from any room in the house. The paint I am cleaning up off the floors, showers, holes in walls, shotty paint job - all things you don’t have the chance to find during a short walk thru, from 6 feet away (if you can’t see it from 6 feet, they won’t fix it). The upgrade choices were limited. Follow up on issues up after closing has been good. Again, I do love the house there are just things I wish could have been different and better

I do not regret buying from Lennar, but the process was rough. First of all, the price is not the price. There is a builder's fee you pay at closing. Secondly, while the guy who headed up the building process is awesome and has been very responsive, and while there are some nice features in the quality of the materials they used, there are also some weird cost saving things that they do, like putting studs on 24" centers if they are internal and non load bearing. Also, the flooring seems very substantial but it is sheeting and not planks, which of course means if it gets damaged, the whole thing is ruined. There was also an issue with my closing. I was told I had to close at the end of May, which was great for me. But all of a sudden with no real explanation and very little communication, the closing was moved two weeks, which caused me all kinds of problems and ultimately cost me money. After throwing a pretty big fit over the lack of answers they did give me a good sized credit at closing off the price. Over all, I am very happy with the house and the final price. It just felt like the process was rough and at times shady because it almost felt like they were not wanting to tell me the truth. They also want you to use their financing and their attorney. They do give you some credit for using them, but if you start to check and make sure using their people is the best value, you will not be able to get a straight answer. ... More

Very disappointed with paint and drywall

Service after the sales lacks significantly. After closing there has not been any follow-up. Our stove never worked. We went back and forth with the electrical contractor and Frigidaire both pointing the finger at each other. The situation finally got resolved after six weeks. I still do not know how to operate my sprinkler system properly. ( no instruction Manuel left) .No instruction manual for any of the appliances or hvac. I feel like once they got my money at closing we were on our on.

The quality of the framing and finish leaves much to be desired. The second-floor creaks, and the plywood on the second floor isn't laid in a staggered pattern. The ceilings aren't even because the builders didn't level the trusses before installing the drywall. Buyers aren't given a blue tape inspection before closing where they could point out deficiencies. So, we have to live in the house and wait for them to fix these issues under warranty, if that even happens.

Lennar does not care about new home owners after the exact day of closure.

I can honestly say my first time home buying purchase didn't go as well planned. My loan officer was horrible at communicating. If I never reached out to her she would probably have never called me etc. the lady who showed us the houses stopped talking to us after she knew we were going to be purchasing the home. The communication was poorly all around. Joshua the construction manager was amazing and Brandon the warranty manager was also very helpful. Over the home is what I wanted and 2 months in no issues have been raised.

First disappointment is that I wasn’t made aware of the promotions going on at the time I went to visit the community. property I tried to talked them into transferring my deposit to one of the models on promotion but got denied. Moving day came, it was a hot weekend and AC wasn’t working at all. Made an emergency call to have it checked. Found the AC had faulty wiring, 2 nights without AC. BTW, filter was also filthy and customer service did replaced it but it took 6 weeks. Garage, patio and porch are still looking filthy with discoloration. Customer service agreed to washed it but we didn’t do it cuz we just moved and our personal stuff are still a mess in the garage. Anyway it may not be worthy after all. It should not have been handed down to buyer like that… Sliding screen door wheel was faulty, and master bath towel holder is short so it keeps falling. Irrigation system in the backyard was leaking. Sewer/utility caps on the driveway was not bolted down. We encountered all these issues while moving in… It’s not the best work I expected from Lennar since this is my 2nd home. I didn’t experience all these issues on my 1st home. Thank goodness that the customer service are very responsive with our calls. ... More

buying process very easy closing costs a little suprising

There are issues with the community itself that Lennar refuses to find a resolution for such as people parking in my turnaround spot as I am an end unit. The grass is being destroyed and is turning into a mud pit in my corner because of this issue that no one will fix

Sonia, the general experience is good. But I am having troubles with the dishwasher and it seems that nobody is going to help me. I registrate already the appliances, but when I call because the dishwasher doesnot function it seems that nobody care. I am wating for a solution.???

Happy with home but some issues. One appliance did not work from start and instead of replacing appliance we had to go through warranty repair that has taken 6 weeks so far. Interior paint is subpar not best quality.

Sales rep was super pushy and almost lost the sale. I had to fix several plumbing issues myself after moving in. Kitchen sink had no hot water. Also shower head in master was leaking. Turns out it was cross threaded and I had to replace shower arm. Interior was swarming with fire ants. Luckily an exterminator was available to come out the next day. I understand this is common but Lennar should hire an exterminator to prevent this even if they need to recommend continued service after sale. Interested to see how house holds up in a hurricane; rafters look like they were thrown together by a greenhorn with no supervision. Could have got a comparable home for less money from another builder and it would have had a sprinkler system. ... More

Had difficulty signing in to Lennar trak. Tried half a dozen times.

Too much online not enough in person . A lot of confusion