Lennar Reviews

My experience has not been the best from the beginning. The telephone tree kind of communication with the site manager and sales person in not getting the message right. I can go into details about how hard it was to talk to Chandra. Then the mortgage officer rarely listen to us and the constant missed opportunities of communicating on what was needed and not needed. The back and forward was confusing. Then I lost my VA opportunity in buying this home. That was just the beginning part of my his. Please call to find out more

Workmanship in every aspect poor quality. Poor response to the issues of the house before closing and after. Damage appliances were place in the house which Lennar has not taken care of. Exterior damage to appliances Frigidaire will not cover under the warranty

Overall it was a great Experience!! There was little issues when we 1st moved in, but that’s the nice part of having a new place with warranty, then buying as is. Lennar came out and fixed the issue and with any other issues, they are still coming out to check and fix issues . With that a HUGE shout out to Rudy! And another reason for the 5 star on trustworthy! When they say they’re gonna come out to help or fix …. You can trust him!!! A true professional!! For the price, it was good but of course, everyone would say would be nice if it was cheaper lol. Thanks again Lennar for the experience, and for having good people on your team, from Marla, to Rudy and Jason (you know who you are) thank you!!! You made this a smooth process and I truly appreciate it! ... More

Do not close on your home until everything on your punch list is completed. Hire a home inspector. We have had roof leaks, electrical issues with entire rooms, cabinets not completed (we are looking at months before this is done). We have entire doors that needed rehung, tile needed to be replaced and properly installed. We've had one of our bathrooms plumbing completely installed incorrectly. (COLD was HOT and HOT was COLD). When friends and family ask me about Lennar homes, I stir them away. I've bought several homes and never had these many issues with a new home. I bought a 20-year-old home that did not have issues like this. Do not let them tell you when they are selling you the home that it's just like the model. Ours is missing light fixtures, and the lanai was not screened in just to name a few. When I asked our sales representative, they stated they never told us that it was going to be just like the model, and they work for Lennar and not us. I've talked to a few other neighbors with same issues. I've read many other reviews and now know I'm not the only one having issues like this. It's disgusting behavior. ... More

I could not have asked for a more incredible experience for my first time buying a home. Everyone I worked with at Lennar - Laila, Jamie, Sean, Wayne, Vince, and Mallory have been amazing. Super responsive, accommodating, and all around just great people to get to interact with. I am so grateful!

Communication through the building process could have been better

Wish there were more upgrade options, such as Ethernet wiring to all rooms.

The Lennar crew was responsive to all of my questions on various issues. I continually had access to them.

The home buying experience was really great.

Once Lennar has your money, they are terrible with follow through on punch list items and anything else spotted after closing to do the proper repairs. Have to chase them and argue non-stop. Make sure not to close on your home until all issues are resolved beforehand!

My new home consultant. Shawna, was absolutely phenomenal! Shawna went above and beyond from the beginning to the end. Knowledgeable. courteous and kind. Shawna made my first time home buyers experience one to remember. Thank you Shawna.

Was really excited to buy my first home and everything seemed great at the beginning. That was about the only good experience. From the buying experience, to the build, to the close, everything was a nightmare and I would never recommend Lennar to my worst enemy. The title office called me as I was on the way to close telling me I owed more money, literally as I was driving there after being told multiple times I owed nothing more. "Glitch" in their system was the excuse. The house was unfinished when I moved in, and is still unfinished. Almost all of my kitchen cabinets are broken or missing, cracks in tiles, bathroom cabinets broken, showers unfinished, granite countertops not sealed, cheaped out on a bunch of materials that most of the neighborhood got but I didn't, because they "ran out of material" to do my garage floor, cabinet handles, brick wall outside, etc. The construction manager Travis literally told me he was going to fight me if he saw me outside of work because I told them they were doing a bad job after being patient for months and understanding all of their push backs and excuses for not getting the job done. The list goes on but this is just the stuff off the top of my head after being in the home for two months. Again, get as far away from this builder as you can. They hide behind their contracts and take ZERO pride in their work/customer service because they know there is nothing you can do to them after you sign your life away and give them the down payment. RUN. RUN. RUN. ... More

Every step of the buying process was smooth with Lennar. This is our first home in a new community and every step of the process was seamless. Our project manager, Ian, was very knowledgeable and paid great attention to detail. We also worked with Adam for our walk throughs and he was very thorough and a pleasure to work with. Working with Lennar as our lender was the easiest process we have ever had. Lennar has thought of everything from start to finish. I highly recommend buying one of these beautiful homes.

Buying process was good and easy........quality is just ok but that's kind of expected in these kind of developments I think. Service to take care of things afterward has been great overall.

The worst experience of my life buying home from Lennar. Bad salesman from start to finish with little to no help , construction manager cheating and treat you like a kid, paint finish crack and final walk have to delay because no one did it from the first walk , after they touch up move in the paint dry and show crack again leaving the buyer stuck . Never never buy from Lennar

Overall quality good. More punch list items than expected, most minor, however one is considerable, will require cutting up master shower tile floor to pitch draining correctly, pitch off more than an inch from one end to the other. In 2013. I also had a new home built by Lennar, quality and responsiveness was better. That experience in 2013 was what lead me to stay with Lennar. The current sale rep, Moe Lee is excellent and very responsive. The mortgage team was fantastic. The only area of concern was with the overall quality of the contractor workmanship. I am currently going through the warranty process, if this goes flawlessly, it will make the quality issue more of an inconvenience as opposed to a major issue. ... More

Bad experience with stuart and the Ivan (Customer rep). This is regarding the dent on the refrigerator. David inspected (Sep 20th) the house before we moved in. And found there is a big dent to the refrigerator and he contacted the respective team to replace it with a new one. Seems they agreed for a replacement (I don't know who he contacted). Till now no one contacted me for a replacement. It's been months and no one contacted me on this. I was not expecting this kind of service from Lennar. I was emailing Ivan and Donald (director of customer care). Still there is no response till date. The worst customer server i have ever faced in my US stay (10 years). ... More

Thomas and Katy were awesome to work with. They stuck with us as we learned about our new home. If issues were found they got them resolved quickly. They were friendly and very kind. Our home is the perfect size and area for us. We love it!

We have built 7 houses and this was the worst experience of any of them.

Happy to move here in Vanue nice club house, nice peoples surround us.

Our move in was hugely disappointing and challenging. Elevator to our third floor condo not working for several days. No hot water for several days. Dishwasher not working, furnace very loud, can hear people on staircase. No insulation?

Purchasing the home we had an excellent experience. Once closing was completed and the punch list needed to be addressed our texts and phone calls are not being returned. The repairs are not being addressed and it’s been almost 60 days.

From start to finish everyone associated with Lennar was extremely knowledgeable and very helpful. From my first call to inquire about the property until final walk thru we were kept informed on a bi-weekly basis how construction was coming along which was extremely important as we were in NJ. Highly recommend to anyone looking for a new well built home.

Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process

Unskilled labors did the work homes really not ready to close...however many of us were between a rock and a hard spot ...had to move in fast too many issues to list but would love for upper management to pay liberty village a visit ...its time for you guys to see first hand its past time to see this sub