Lennar Reviews

We are happy with our house.

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

I bought a Lennar (New Home) in 2004 and had a very good experience, but this time we were disappointed. We chose the house because of the school. Our friends warned us about Lennar. We are still working to get all fixed from Lennar. A lot they just won't. While we closed on the house, they were still working at the home, and it seems like it never ends. In 2004, the house was finished, and we could move in right away after a few paint and grass fixes. This time, the walls are not even straight. We had some walls fixed already. I am tired of looking at all and wished I picked a different house. ... More

The issues I saw during my walk through have not been address for the past 9 weeks. The Condo was dirty when we got here 2 weeks after our closing. Getting help through the Lennar warranty department now.

My Home buying experience with Lennar was great. They communicated well, very transparent about construction delays and accomadated our requests on finalizing the closing date.

The closing took so long that we rushed to move and once we were in the house we started to notice things we should not never have accepted. The walls paint has cracks almost in every room. And there is a kitchen cabinet damage. We felt like our need to move was so evident that they were not listening to our complaints. Also we were not told the internet cables were not in place. It is very important for people to know ahead of time to plan things out. We work from home and it was very inconvenient for the first weeks to find out what needed to be done temporarily.

Extremely disappointed with the whole process. Our sales agent was NOT responsive - it would take days and multiple outreach for them to respond. And my house was not finished and had many things wrong with it when we closed. Now I’m dealing with all the work orders and it’s very inconvenient to juggle as we work full time. Would not buy from LENNAR again.

All of the Mortgage and Finance people were very professional and helpful. Staff always followed up on my questions in. Very timely manner! It was a great home buying experience!

DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY

We have excellent experience. As promised every thing inclusive, Lennar stood for the same. Thank you.

Mortgage is one department that needs to be more open, consistent and concern about us, customers. Having our mortgage internally helped us to be on track with our timelines though. We moved with incomplete parts of the house, supply issues were noted from the builder. Overall, we still love our location and we had a smooth turnover and closing.

Need to finish some of the work.

Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.

There help given to us to make us close when we wanted to. Having someone available to get information when needed. Having the house ready to close move in.

Overall service was decent, price on the property is more than what it should be

Very unsatisfied with the quality of the house in general. Found many imperfections inside on out of the home, which we had the opportunity to addressed through Lennard's service request website. However, many of the imperfections have not been fixed two months after of being in the home and still no answer as when our request to fix these items will happened. I feel I am being ignored because I have made the request more than once. did not expect so many imperfections for being a new home and when asked Lennard to fix stuff they would only patch and covered the imperfections. The service provided does not fulfill my expectations in general. ... More

My experience was a great one ! It was smooth as I transitioned from my old residence to my new one. Thank you so much.

Great experience and quality product.

It has been 2 months now since we have moved in to this gorgeous community and lovely Home which I thought was not possible at all. The builder was thorough with the floor plans of the house, every room is spacious, functional and beautiful! In addition efficient because of the added Solar energy and Smart features. I would like to mention Les, he is one of the construction manager. He made sure everything was built and made into perfection before we have moved in. He spent so much time helping us and love that he is very warm and keen in helping us through the building and furnishing of the house. Id also like to mention Shay, one of best Sales consultant of lennar. She helped us move forward to the buying process. She was with us from the start till the end. She was always ready to update us and always checking on us and helping us. She is on the beat always and processed paper work very fast. Lovely lady we appreciate all the hardwork! Lastly, I would like to commend Stanley, Our Loan Officer for being so patient with us and understanding. As expected, the loan process itself was stressful and exhausting. Stanley helped us get through the stress, kept us calm through the process, answered all our calls the second he receive it and made me and my husband new homeowners! Such knowledgeable and well informed hardworking gentleman. When buying a new home, I Highly recommend using Lennar Mortgage and please look for Stanley. He will take good care of you. In this kind of business, it is rare to find good hardworking bright people with a heart, that is why my husband and I were very lucky to have met and to have worked with these 3 people I have mentioned. Its wonderful that we have the right people to help us make one of the biggest decisions of our lives. Thank you for all the hard work and all the best to the Lennar Team! ... More

This is the 3rd house we’ve built (1st with Lennar), and can’t believe the how little Lennar actually cares about quality of workmanship. I’m not going to list all the items as it would take too long, but major issues include roof leak, plumbing backup, not building home to plan (forgot conferred ceiling in foyer, forgot brick on column on front porch, Island installed in the wrong place, dishwasher/sink/cabinets in Island installed in the wrong orientation), and the countless other items. Trying to get anything fixed is a complete nightmare and a joke. Sometimes a trade won’t show up, if they do, they’re not prepared to do the work. In speaking with our neighbors, they are experiencing the exact same issues and frustrations. Lennar doesn’t care about quality and only care about how fast they get you to close. ... More

Houses were slapped together quickly. New home had sloppy workmanship, garbage and extra materials were left in the home, and a light was literally hanging out of the ceiling by a wire, upon moving in. Disappointing for the price paid for the home. The closing date was pushed back day by day, which made hiring movers, a nightmare. It was pushed back over a week with little to no information of why. The home is beautifully designed but the process and craftmanship need improvement.

The issues started as soon as I closed, faulty main door (not locking nor closing), missing components inside the house, missing cabinets, food left in the fridge by the crew, there about 18 items still not completed by Lennar. And of course the promised of reimbursing for my expenses for the faulty main door was 6 weeks the estimated amount to get the money back and of course, nothing.

I purchased the home while living in Colorado. The builders on site were responsive in interacting with my brother to address anything during the walk through and final turnover

Lennar is a very company I can recommend when buying your home , they are excellent

In March of this year our partnership began with Lennar Homes. A significant change in our family prompted the need to search for a home that could accommodate accessibility needs for our family member. Though the process took over 4 months the team responded to each request. One team member went over and beyond in their exemplary customer service and consistently demonstrated a home buyer centered approach. Travis, New Home Orientation representative, attentiveness to details, follow through for items that required attention, the willingness to research questions with prompt response and resolution, created a comfortable buying experience. Travis was professional, prompt, responsive and consistently had a positive welcoming attitude of ready to serve. ... More