Lennar Reviews

Awesome experience from building to closing. Everyone I mean from the construction manager Ashlee to Carrie my loan officer was always available and communicated with me during my entire home buying process.

All team of lennar are good. Helping with all issues during the process. Construction team is kind and help to fix all issues. Guides how to use all appliances in the home whenever required.

This has been a great first time home buying experience. My sales agent Laurie was superb and was there to assist and navigate along the way. Leslie was also amazing with answering any loan or finance questions and ensure alignment with the title company/requirements. Again, amazing experience and team. All backend/pending follow up items have been addressed or completed. Kristine has worked closely with me to complete all service request and assisting with all pending installations. Amazing team, I would highly recommend any first time home buyers or homebuyers work with Lennar - their Customer service and for simply ensuring what could be a stressful process, very seamless and exciting!! Thankful for my personal experience and seeing the smile on my baby girls face in the end was priceless. Thanks Lennar team for making a true impact and adding value to so many families & communities. ... More

The loan process was overall okay. There were parts where they left us hanging on what’s going with the loan. The house overall was very good. Several issues needed to be fix, but took too long to respond to us about when to get it fix. Some parts of the house where missing or missed paint. It was pointed out during inspection that there some several spot where missing paint. Overall experience Okay.

I wish I could say I am pleasantly surprised but this experience has not been pleasant. Quality of workmanship and products in home are poor. Everyday it is a new issue! There were 16 closings in my neighborhood in November as it was the end of the fiscal year so our 30 day issues were put on hold. I feel sorry for our construction supervisor and our Lennar customer representative, they are both responsive but completely overwhelmed.

Bad quality materials. Not value the money.

Always is somebody else in the company to blame. The seller agent offer incentives and sign them on a contract and then is a corporate problem we can not fulfill them. The lender blame the seller agent then his boss go sick then the lender is on vacation. Then the warranty agent blames the builder the builder blame the workers then nobody answer the phone then is something else. If Learn something about Lennar is they always excuse themselves with somebody else. But when you work for the same company. Me as a costumer don’t care in which department you work. Never again

The whole home buying was straightforward and the Lennar employees were knowledgable and responsive to questions and concerns. My family and friends have been "wowed" by my new home and community.

Major construction issue of water collecting in the crawl space. Unresolved after nearly three months. Customer service not responsive even to smaller issues. Walk thru are perfunctory. Explanations of home systems basic at best. They just want to slap up homes, push the sales and move on. Little care for customers who paid top dollar for a very mediocre product. Home marketing promises everything included but they excluded a refrigerator and air conditioning unit. What is provided is low grade as are the building materials.

Will not recommend Lennar to anyone

the team - sales agent and the construction managers made it sound like i am buying a candy at a candy store. they forced me to close without proper completion of the house just to meet their deadline. they even threatened me that they will hike the interest rate from lennar mortgage if i dont agree on what i say...we do have 4 other houses and never ever we had such a bad experience. lennar is disgusting

Lennar delivered a solid home within the time frame expected. We were very happy with the interior finishes as well as the landscaping. Our construction supervisor, sales representative and the legal/closing team were all terrific with communication throughout the process and after the closing. We have had a couple of minor warranty issues that were taken care of right away. Would definitely purchase another Lennar home if we were to relocate.

Sherry and Clint haven been amazing. Always available to answer questions

Heather with Lennar Mortgage was amazing, experienced and we were lucky to have her on the financing end of the purchase. The home is built beautifully, quality workmanship for a home that is built en-mass. The walk-thru staff member does not have me feeling happy however as it was quick, too much detail while closing is still occurring, poor communicator, and too quick to get buyers and their issues with the home off of his task list, asking you to docu-sign work not yet completed. Otherwise, the process of filing issues thru MyLennar needing to be addressed after move-in has been wonderful. Phil has been wonderful to deal with. We love our Lennar home, the neighborhood, development and the amazing greenbelt view! ... More

Our salesman was excellent. Great guidance and quick to respond to all questions and concerns, if any. Field representatives also rate high with honesty and excellent response time.

I closed on a house in a Lennar community 6 months ago. The building process was ridiculously stressful. Zac, the building manager over my home, was hard to communicate with, did not follow through on requests, left my build sitting with unfixed issues for months. Even untouched the week between my initial walkthrough and my final one. I ended up coming to my FINAL walkthrough, with several trades people actively working to fix problems WHILE I WAS WALKING THROUGH. I was asked to give them a couple of hours and come back to walk again. Zac’s lack of attention to issues, left me dealing with NUMEROUS warranty issues from the moment I moved into the home. Brooklyn, our warranty contact, has been helpful and responsive. However, the companies that Lennar are contracted with are horrendous at following through on their trades. The companies either don’t show up when scheduled, or don’t repair things as expected. Now, something that our community was promised as an incentive for living in our neighborhood (4 season-passes to the water park next door, annually) because we don’t have any pool amenities, the HOA is saying is not correct information. Why are the sales people promising buyers something if the HOA for our neighborhood is not backing that information? None of this even touches the issues I encountered with the incompetent mortgage team. Lost files, incorrect numbers, missing credits, TERRIBLE communication, and a whole slew of other problems. At this point I cannot, in good conscience, recommend LENNAR to anyone. This company seems to revolve on words of smoke and mirrors. What a terrible way to do business. ... More

I think the overall quality is poor, have had to have flooring repaired three times. Now we need to have the grouting re done and have only been in the house 2 months. The tree that was planted outside our house is dead. It was in poor condition when planted.

We had a wonderful sales, mortgage and title experience with Lennar. But once we moved in there are sooooo many issues inside of our house. EX: Dishwasher broke after 3 days and we've been moved in now 2 months and still not addressed. Tile has spots on it throughout the entire house, pavers are pulling away from front porch and I could go on and on. Tried to contact their customer support person for our community and doesn't return calls without calling their manager but still NO issues resolved. Communication goes such a long way - even if it's going to take awhile, I want to know someone is listening and cares that we are new homeowners with them. I never had a brand new home before and honestly expected to have everything be perfect. What a complete disappointment in follow up. But we do love our new home! ... More

Bought my first home with Lennar. Every think went very smoothly and I would highly recommend getting your own inspection done on the home. There were a lot of problems with the roof. The house was everything we asked for and it cost me almost no money for closing costs. Only thing is they forgot to do a final inspection. I was notified once I moved in that they will need to enter my home and take pictures to do the final inspection. We were unable to schedule a date due to me being out side the state at the time so no final inspection for me ?!?!. Also mail boxes take a while get put in we were the first house on the block and we will be mailbox free for 3 months. ... More

Overall we had a good buying experience. The home consultants were very friendly as well as the builders and their staff. Everyone was very responsive when we reached out for any issues before and when we initially moved in. I only wish that we had the option to pay for add on’s such as a deck or porch or basement.

Overall, nice home and amenities in Millbridge. Finish work could use improvement with more options for kitchen cabinets.

Matt was very friendly, helpful and responsive throughout the entire purchase process. He's continued to help us to resolve issues after the closing as there have been several uninstalled and incomplete items to be fixed. The overall experience with our Lennar home is mixed. The basic structure, exterior and pool area is excellent. However, the interior building materials, accessories, and appliances are low quality. Some examples of poor workmanship include: 1) ceilings painted with primer only, 2) miss-wired electrical outlets, 3) bathroom towel bars and paper holders literally hanging off the wall and holes in the wallboard from botched installation, 4) Missing doors, 5) missing mirrors, 6) missing base board trim, 7) missing cabinet toe kicks, 8) oven installed with large gap between it and the cabinet--pushed into the cabinet and crooked. We were told all the above items would be resolved prior to close; that did not happen. All items have fallen into the warranty process which can take months to resolve. In fairness, some items have been repaired, but many have not including the oven, missing door and toe kicks which are scheduled to be installed in Feb, 2023. Not acceptable. ... More

Read everything that is given to you. Ask plenty of questions before you decide to buy. The walk in initial experience was awesome. The realtor was amazing. However, the most stressful time was the closing. The process was very confusing, stressful and extremely hard to get answers when you need them.

I went into the first time homebuilding experience with an open mind and trust that what I was told I was getting in my new home was true. Turns out that some pretty important things that I expected to have in my home were taken away without Lennar telling me. They took both bath tubs out of my house and was told that it is a 55+ community and elderly people don’t want bath tubs…well I’m 60 I’m not elderly and elderly people have grandchildren and dogs to bathe then I come to find out that the models with three bathrooms have at least 1 tub in their house! This was extremely upsetting for me..also was assured that I had arches in my house as well..one day I all of a sudden had NO arches the arches were part of the reason I loved the Princeton model…they also took away access to pendant lights above my island…they lied to me and didn’t bat an eyelash I was told that they have a team of lawyers that will negate any of my complaints that I simply can not win if I pursued any of it. The best part of the entire experience was working with my super Dave he was great from start to finish always available easy to talk to and made sure the rest of the build went smoothly…..I’m still upset about not having a bathtub!! ... More

trouble with multiple areas of purchasing this home. Still waiting for some warranty issues to be fixed after weeks of communicating and waiting. Communication is not the greatest. Overall, it’s a beautiful home. We are grateful overall. But there have been multiple issues.