Lennar Reviews

House was left dirty. Dirt was left behind the washer cannot see. Dust on the window shelves Garage was dirty The edge was broken I have never seen this in any home I bought I bought 3 new homes in Chicago Never like this this was the worst experience

The responsiveness to issues is good which I liked from Lennar, The agents are very friendly The areas that needs improvement are: sometimes escrow and mortgage agents were too busy sometimes to assist the buyer and doesn't respond, my sales agent was good. One real challenge with Lennar is, please give sufficient time to the buyer to arrange funds and get the keys, The fence was not ready and I still agreed to pay and take the keys but the escrow folks didn't give sufficient time after giving the final escrow price sheet (fence was not ready) Also, I was living a little far, couldn't get keys from Lennar immediately, they insisted me to take the keys asap from the key box, as they are using the same key box for multiple buyers, need to allow time for the buyers here as well. ... More

No Comment at this time.

From the first person (Lori) who showed us different models here in Simi Valley to Becky and all the people who took us through the loan process, we had a pleasant experience. The person who took us through our walk through was so friendly and expertly answered all of our question. The builders who are completing the few remaining homes here are amazing. They never leave for the day without making our beautiful community looking like they were never here. Our new home is wonderful.

Lennar has been awesome to work with it. We had our questions clarified in time and had a good experience with the sales agent who was ready to answer our questions leading up to closing. The construction team was also very diligent in fixing issues we found before inspection as well as the items found during inspection. Lennar's warranty service has been pretty slow and unresponsive and hope this can be improved.

Lennar builds with cheap materials and labor. Their finish work is horrible. Regret being one their townhouses in Clovis.

Lennar is a great team to partner with and fulfil the dream project for a Home! Very well organized teams handling the entire Home Acquisition life cycle. The sales team is central to any product and my experience with Lennar has been great. Found great suggestions and absolute transparency in to the property and good insights on decision making parameters. Tom from the team deserves a shout out. Bill from mortgage team and the extended team with good technology enabled setup made the entire paperwork seamless and a valuable learning experience. Closing team and prep work towards closing with construction management team reflected the professionalism Lennar builds its reputation on. Construction materials and planning was well sized and executed. It is a difficult industry with the wide spectrum of people and process. Lennar’s tech enablement gives it the edge. Challenges exist as with any other industry with some finer aspects and I am sure Lennar will find its way all through to make it meaningful for Buyers and partners ... More

From the beginning everyone was kind and informative. The day I signed the contract until they day I closed everyone involved went above and beyond in making this a smooth transition. It had been 15 years since my last purchase and move but everyone made my experience a positive and I am glad that I chose Lennar.

This is the second home we built with Lennar in the Vista Blue community. The true reason is that we love the community and the fact that the houses are built to a demanding hurricane code. Where Lennar falls short is in the details of its finished product. The EII program (Everything Is Included) was presented as meaning that top of the line luxury items were all included. But the reality is that the cheapest version of every item was included. We have owned the house for two months and already have replaced all of the appliances and fixtures that were provided by Lennar. EII actually eliminates any choices a buyer might usually have so the selection phase of buying the house is eliminated. Lennar can then build the house sooner without the delays that come from people making choices about what they want. Then Lennar throws them up so fast and so many at a time that nobody could be expected to maintain quality standards--and they don't. ... More

Josiah and the team are good

Overall, we felt the quality of the home was not worth the investment. Many areas of poor workmanship, walls not true to scale, flooring not put in correctly, concrete not put in correctly, many small things just not handled correct for 400K home. we believe more attention to detail could have been done, the home was not cleaned when we moved in, floors were dirty, garage dirty.

Complete lack of communication. They clearly cut corners when they can in their workmanship. They also select cheep appliances and options for the house.

Very poor service and communication from the beginning to the end (sales including manager were horrible in every aspect of knowledge, service and follow through/follow up from the moment we put our deposit to take off the market to closing. We didn’t even get the mailbox key until almost a month after closing because we didn’t know who to get it from and where to pick up, construction manager Dave was the most incompetent person who didn’t oversee any of the contractors to ensure jobs were done well, make the contractors fix their sloppiness or even make sure they did their jobs at all. First, final and at closing inspections were completely horrible. Ceiling crack not fixed and slapped paint which was the length of the living room (still the ere 1 1/2 months after closing), cracked tiles, kitchen island and bathroom countertops not sealed so it was damaged upon move in and they won’t replace, large crack from top to bottom of other kitchen counter and passed Lennar inspection/manager, shower not level so about 2 inches of water sits and we have to manually push water down drain not to mention large gashes on the flooring of shower which were there before move in but not replaced, vents are loud to the point we can hear them in the living room (was told by AC folks it’s a roofing issue), electrical was not wired correctly on the outside of the garage and in some of the electrical outlets throughout the home, technician from GE came 3 times to attempt to fix the new dishwasher which was broken at the onset, holes in concrete in the garage was never fixed even when addressed during initial walk thru, tiles were not sealed, all walls are different shades of paint, bathroom lighting fixtures still crooked, all bedroom floors are uneven under carpet (Dave the construction manager and carpet owner from subcontractor) said it was no big deal but he would fix if Dave told him to. Well, that never happened. Hallway closet door and frame were broken due to wrong installation per the owner of the closet door subcontractor. He said he would fix if Dave out in the order. Well, Dave never did because when Dave came back after closing he said, “you want to replace the door? It’s just bent in a little and not a big deal.” Well it’s broken and the door is so obvious that whenever contractors come in, they point it out to me immediately. That’s the kind of construction managers Lennar hires and that oversaw this money pit and horrible new build. Gauges in walls, window panes are still not fixed after addressed during initial walk thru and via the report by our own home inspector. All panes are installed where it catches water and now has water damage because Dave never followed through. The master faucet shoots water so it goes everywhere. The dryer had a large dent by the controls upon closing. The “replacement” arrived yesterday (wasn’t informed about delivery day by Dave either) and it was worse than the first new one. It has large gashes and scratches on the bottom front, door and by the control knobs, no lighting fixtures for the garage were provided. The driveway has ripples throughout the entire driveway which is so obvious everyone that doesn’t even know us makes a comment about it including the Marion County inspector who told us it needs to get redone because it’s wrong of Lennar to force us to close and take all of our earnest money without doing the job properly. Some bedroom windows blinds did not fit in the allocated space and when they came back, they were angry to fix it and they cut it with a saw which left every single blind with jagged edges. Addressed it with Dave and he wasn’t interested in even seeing it. The list goes on…All of this were addressed during the initial walk through and still not done. Had we known what our experience would have been and what kind of slapped together job of a home (2,500 sq feet) we would get for the premium money we are paying at high interest rates, we would have taken our money elsewhere with no hesitation. We weren’t treated nicely right after we put the deposit down. And the realtor who put me in touch with a Lennar salesperson who never met me there or did nothing at all received the commission because the Lennar salesperson Austin put her name down as my realtor so he could push the sale. Definitely the most unprofessional company we have ever worked with not to mention the level of incompetence and/or uncaring of how they treat their clients. No follow up or follow through let alone never doing right by the paying customer. If your money is important to you, do not invest with Lennar. We lost everything in this home. Literally everything. ... More

Let's begin with the post close status. Final walk 10/14, now 11/29 and no callback from site QA representative to schedule work. The overall quality of the build is good. Discovered defective heater gas control module. After given name of install company by local QA, I made the call to get the unit fixed myself. Only 17 degrees outside at the time, 58 inside. Sales agent(New Homes Consultant) Margaret does not represent the brand well. We had issues within the first two visits to begin the sales process. Chose to work with her manager, Sumer. Minimized our contact with agent as much as possible. We used Lennar financing for entire transaction. Will never use them again. Minimal communication. We had four different staff members requesting documentation, with no summary of process or explanation as to why certain items were needed. Spammed with docusign requests. Onsite superintendent's were the only source of quality and trust. I kept Shawn and Danny current with my observations during the build. Every two weeks we'd visit the site and take updated videos and stills. We felt it was most important to remain engaged with the build process. ... More

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

This is the third house we have built, and by far the easiest for us to navigate through. Although we would have liked to have been able to get some additional customization, we understand that the value of this builder is attainable through standardization of the homes. We were surprisingly impressed with the quality and amount of trees and landscaping that they did along Route 47 and at the entrance to Fox Pointe. Looking forward to seeing what the park brings esthetically to the development.

Nice people kind attitude with me

Do not work with Lennar. Awful customer service and builder. Very deceitful and lied multiple times. Workers were under the influence while working on our house.

Excellent responses to any needs or concerns . 1st new home very impressed with Lennar for Osborne Trails home. Communication was terrific. Very happy

The home buying experience with Lennar from the on-site sales agent to the closing process was exceptional. I have bought several homes in the Atlanta metro area and this experience has been the best. There were issues after I closed but Kendra in customer care was wonderful and wasted no time addressing the issues. Would recommend Lennar without reservation.

My car has gotten stuck in the garage more times then I can say and no one to help, you have to make virtual help. They hope you won’t Finish work leaves way toon much to be desired . Too many wrong things to go into. Including bottom end product used inside. The one good thing I can say is the head GC was nice. I would never buy another lennar or probably any new build.

The buying process was great. Love the house, but wish I could’ve picked some of the finishes. Waiting for small issues to be repaired. Overall, I would recommend, very nice community & looking forward to many years here.

Lennar provided us with a quality home. What you saw, was what you got. No add-ons.

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

Hunter our sales person did a phenomenal job helping us throughout the process. We felt that the sales process was great. Unfortunately, the quality of craftsmanship and work of contractors has been well below average. Lennar sales process 10! Lennar quality of work 5!