Lennar Reviews

Overall just OK in our opinion. SO MANY layers of people involved in this purchase. We never knew who was doing what or when. Not sure Lennar did either for that matter. Still have things to complete that were told would be done. It appears that they are in a big hurry to get out of this development and on to the next, so we’re getting short changed. Hope that isn’t the case!

Rush to closing, home was not really ready. Response for repairs has been good.

The home provides good value for the price paid. The person I had for warranty issues did a GOOD job. However, other owners have had difficulty getting other point persons for warranty issues such as serious electrical issues to respond at all. The HOA, which is in charge of community concerns such as irrigation for new plantings, is close to unreachable. No phone calls to the HOA are answered: they go directly to voicemail. Phone calls are often left unreturned. It takes close to a month to get the HOA to approve or disapprove of home improvement plans such as having your lanai screened. Requirements for improvement plans were not accurately communicated to the owner when initially requested, leading to a rejection of the owner's application. Communication with the HOA is poor to non-existent. ... More

I feel that our home was rushed to make a closing date. The sod was not yet rooted. In comparison to the rest of the homes in the neighborhood there were very few shrubs planted. The tree in the front will probably have to be replaced. There are door hinges that don’t appear to be properly installed and so on.

I have the found process of the closing, knowing who to contact for the HOA, obtaining the trash cans, getting the keys, etc., to be very difficult I am still trying to find out how to pay for my HOA fees. In addition, I was very disappointed to learn that each resident has to water their own lawns. I paid nearly $2,000 toward the HOA initial fee and no sprinklers are provided. This mean hoses are out front all the time, and each person's law will look different, I would have been willing to have paid extra for a sprinkler system.

We got a great price we love the location and the neighborhood. However the sales process had plenty of errors. The loan process had a lack of communication. Construction was clearly rushed and builder used the cheapest materials possible.

The price is good for anyone want to own house, but the quality is lowest

It was frustrating to not get a specific date and time for closing to arrange for moving labor. There was a succinct lack of ongoing communication between placing a deposit and clay of closing. All communication had to be initiated by me. It would have been nice to have regular updates weekly at least. The lines if communication between sales, mortgage loan officer and me were separate. Try making it a team effort to promote the 'Lennar' family. Additionally, Inspecid8cally asked if my loan would be sold and was told 'no'. That was apparently an outright lie.

The assistant foreman for our neighborhood (Michael) is wonderful he went above and beyond to make sure we were taken care of to the best of his ability. We closed with unresolved issues. That’s on us, however, we had no where to go since our home sold and closing was the same exact day that we were scheduled to close on our new Lennar home. That day was a nightmare. We signed a contract on a house that was 97% done and still almost didn’t close because they waited until the very last minute to do things. The grout in our wet areas are stained with red mud pretty bad. We let that go. The grout work itself was subpar at best. There are several other issues but again we had no where to go. The biggest issue is Lennar cuts corners where they shouldn’t. They put 1 stage units in these homes that are not for a climate like ours. Our home had 70% humidity. The AC people came out and basically rigged the unit to run longer somehow. Now we set the temp at 73 and it cools to 71 and that was their fix. We tried to address with Lennar but it’s on us now. 2 stage units are always recommended for humid climates if not variable speed units. We didn’t think to even check this as we had a Breland/Lennar home in Madison and they didn’t do this. We had a nice unit that worked as it should. Beware, after the sale, you are SOL in what could be a potentially harmful situation later just because they want to line their pockets a little more. ... More

OVERALL GOOD. COMMUNITY FEE DOESN'T MAKE ANY SENSE. I MOVED 2 MONTHS AGO. PARK IS NOT EVEN STARTED YET AND I AM PAYING COMUNITY FEE SINCE i MOVED IN ADVANCE FOR 6 MONTHS.

What was supposed to be the house of my dreams has been filled with problems and average workmanship. The house was finished three months early, this should have been my first sign. Small details like the exterior and interior paint, carpentry, and the crumbling of my garage top the list. I requested a delay in closing due to surgery but no one responded. Then on the day of the closing, two hours prior, we were informed that Lennar postponed the closing due to an issue with the loan officer.

All mortgage documents are done online which makes it an easy process and accessible for future needs. However, dont expect a quick answer or one at all if you have any questions regarding your mortgage. I noticed a lot of finishing mistakes (nail pops, nail holes, no caulking, paint overspray) in the house that were pointed out during the walk through but never fixed. Overall good experience.

There are lot of repairs and replacements left before closing. And its tedious to follow up on these things. The builder is responsive but many things were listed. And the quality of material is not up to the grade. its been only a month we move and I see cracks. Even the reporting issue is not fixed properly.

We love our home. However, the buying experience was a bit to be desired. The marketing materials when buying our home mentioned several smart devices that come with the homes. When we asked why ours didn’t, we were told they recently stopped providing them. However, all of our neighbors on our block received them. This makes it hard to know what to believe and put a bad taste in our mouth when moving in. These types of things should be communicated much better to avoid false expectations. Communication on remaining exterior work was also non existent and made it hard to anticipate. Overal, it was a 3/5 star experience. The homes are nice but you have to go through a lot to end up with a finished home. ... More

House still needs some repairs, that I addressed to Scott, I decided to wait until 11 month to get the rest of them repaired. But over all I'm not happy with there quality, I think quantity is what matters to them.

Workers were in our home at closing. They did not complete everything that was noted for closing. We are still waiting on our 220 outlet in the garage. Sod was not watered and died. They only fertilized; didn't replace the sod. Lots of paint dripped on the tile. Scratched flooring-- one broken piece. Two tubs were blemished. The list goes on. It is hard to get responses, but both TJ and Joey have responded to some of the issues.

Our experience with Bryan from Sales was great, but our experience with Sheri from Lennar Mortgage was really bad, and Lennar would have lost the sale if it weren't for Bryan going above and beyond to cover for her mistakes. The experience with David from the welcome team was really good, and our punch list was resolved, but that experience was rushed and messy. The quality of the home is fine, but definitely entry-level - they could have made a little more effort with simple things like handles instead of knobs on the doors, or something other than cheap flat white paint that shows every mark. ... More

Zach in sales office is a rockstar!!! Little disappointed that Lennar wanted me to close on the house without a shower enclosure and lanai cage- they have not been to responsive to post closing issues either. Zach rocks!!

Salesperson was helpful. I am still waiting on the completion of my condo for repairs etc. I closed on 5/23/2023 & as of 07/11/2023 everything is not done

The builders of our home didn’t really take pride in their work. Door latches do not engage properly, outside siding nails created problems both for cable installation, and with water heater pipes. Lennar is short staffed so getting issues fixed or repaired before closing was problematic

Overall experience is just "ok". If I had the option, I would have chosen a different builder. Complete mess, from the Lennar mortgage (waited 3 hrs during the closing) to home automation (water shut off, door bell video), which was described as a key differentiation from other builders but then wasn't on my home, and when I queried Lennar policy, they said they no longer supply automatic water shut off.

From the loan experience with seniors to not notifyng home owners that the layout of interior has changed, to many issues on the finish work of the interior. I wanted to let lennar to be aware of these problems so others can have a better experience. The build was rushed to close. Jesse from lennar southshorebay medley is doing a great job he truly cares about helping and has made our experience much better

Happy with the affordability, we love our new home. As a homebuyer the process was good, we were able to complete all of our tasks with guidance from the Lennar team. We did have to advocate for our home in regard to "quick workmanship" and materials being overlooked. Construction materials were left in the plumbing, water heating, and cooling nozles were painted over, the floors have lifted/chipped pieces, with smudged with adhesive from installation, plumbing, and cabinet materials were missing, and the exterior of the house has built-up mortar on the concrete, and much of the caulking and texture was completed with a sloppy look. We are happy that Lennar is able to provide work orders on discrepancies we find in the home. We were contacted by many different Lennar team members with tasks, who would give us different information, we learned we needed to track who we spoke with and document everything in a paper trail. We wish it was just one person we work with who collaborates with the rest of the team because it felt overwhelming to have to turn the same documentation in to too many different Lennar team members. The Lennar realtor showed us the house, and that was the end of our experience with them, our personal realtor worked above and beyond to ensure our closing was as smooth as possible. Our closing date was delayed due to material not being available by about a month, which put us in a temporary bind, but Lennar was able to compensate for the inconvenience. We're pleased with our home layout, value, and assistantship. ... More

The promotional incentive amount was changed drastically at closing which made me feel misled. The loan process was also stressful. Aside that everyone was nice, helpful and my loan officer handled road bumps professionally but that incentive amount made it a bitter sweet experience.

Somewhat lower quality and missing features compared to the one year old home we just sold. Sales person Navida was wonderful and very helpful. Negatives that stick out are the cheaper doors and windows, interior paint on carpet, doors, and light switches. Also, dead sod in the backyard. In addition, the delayed opening of the clubhouse and reclaimed water for irrigation are irritating. These are issues that will be addressed when we return in the fall. We love the look of our home location and of the community.