Lennar Reviews

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

We ran into many delays immediately after I reserved my site. Due to covid many of the materials were extremely difficult to get, not just for Lennar, but the entire construction field. I know because I'm a electrical contractor. However, Aubrey and the team were able to make everything happen and I was able to move in on time. Love the location and the overall look of my new home!

Lennar! Lennar! Lennar! They helped me buy my first home that ended up being my dream home. I am now a Veteran homeowner and I wouldn't have gone with any other builder. Justin and Christopher are the utmost professionals who answered any questions I had throughout the process. They have a great team overthere!

The whole home buying process was a breeze. Lennar was able to provide competitive mortgage and insurance rates. We were updated regularly on the homes progress. We have been at our new home for 2 months and no complaints to date. Any minor issues were addressed by the service team.

When I complained about HVAC - response was "It is not life threatening and it will take time to get it done. Now they have postponed one more week - after 10 days". You will hear gaps in the doors, on the VPC floor. None of your requests will be addressed at any stage of the process. Better to stay away from Lennar in future, if possible.

Communication is nonexistent. Say one thing do another.

I do understand that Lennar is an extremely large builder that relies on volume not on quality. I think what disappointed me the most was the lack of interest to pay attention to detail, inspect their own work and the lack of interest to make things right. For those reasons plus more I can not recommend Lennar to anyone

The end result is a beautiful home! My two issues: the sales agent, Julia was very arrogant and condescending! This is the 6th house I’ve purchased and not new at this! She demanded I select a lot that I didn’t want as “there are 10 other people waiting to purchase each model!” Also, when a model depicts an open bannister railing, I shouldn’t view my finished house and be told that there is a wall instead and that this was an option but you can’t have ANY options!! This was not explained-we we’re rushed and treated unprofessionally! Treating home buyers with courtesy and respect goes a long way and Lennar missed the mark on this one! ... More

Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.

The sales team, was great. The floorplan and model of the home is very good. The quality of the materials is fair to good. There have been many problems with Several issues that have arisen since moving in. Air-conditioning issues, electrical issues, water tank issue. I do realize they’re still working on building but the attention to detail prior to moving is substandard. The responsiveness of the team to fix these issues is up to par though.

This is our 3rd new home in the last 30 years. We are really happy with every phase of our experience with Lennar ,our sales consultant and purchase, quality of construction and attention to detail inside and outside of the home and imagination of design packages with everything included made it easy . Quality control and care given after our home was delivered was excellent. Our team , Katie, Jamie, and Chris were excellent to work with and are an asset to Lennar.

The experience was great. They worked with us and we oversaw every step. I could not buy resale without bidding wars. So new home was the way to go. We had a few hiccups after close but all issues have been resolved

It is a great community and I bought the larger unit and the handover was on time and post sales support is fine but Lennar did not disclose it was offering incentives to other folks and my cost was higher than other folks.

Bad quality , even the paint and the floor .

Helpful and patient with the entire home process

First, I felt so depressed when deciding to buy this new home. But Ms. Jennifer (New Home Consultant) helping me a lot the entire process from initial purchase to final move-in, by calling or texting me, no matter in weekday or weekend, because I live out of State. Her excellent job made me feel so comfortable. My new home is a good quality and beautiful. The builder's team is also doing an excellent job as promised in timely fashion. I will refer families and friends about this builder.

The house is nice and has decent finishes. They have been very prompt fixing the any issues. the house was exactly as promised and in the time frame indicated. Melissa did an amazing job in keeping us updated through the house building process

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

The builder was delayed over 7-months. Lennar did not communicate well with their customers, costing their customer tens of thousands of additional dollars. We found out that we were getting our house keys with less than 24 hours notice.

Loan process was difficult especially when your mortgage type was lowered due to being recently retired.

My husband and I were so excited to finally get our bid excepted for our Lennar home. The process seemed very seamless early on our loan officer and loan processor we’re fantastic. The Lennar staff in the sales office were fantastic as well. The one thing I think could be improved is when homeowners are doing their a celebration walk-through it is scheduled about a month out from actual closing so when the walk-through is happening is easy to forget everything that is discussed reference your new Lennar home. I wish that celebration walk-through is scheduled a little closer to closing or on closing day. As we got closer to the closing process when is it became a little chaotic. What I think is Lennar ran out of staff to assist of the homebuyers who are closing around the same time and this also may have affected delays in our closing. But everything else was fantastic and we were very happy overall. ... More

My experience with Lennar was the worst. There were so many issues with the building of my home. Lack of communication with the Sales Person and Sr. Project Manager. I would not recommend Lennar Builders

Loan officers are terrible if I was to do it again I'd use an outside mortgage company. Also don't use there insurance for flood and homeowners you'll get ripped off.I regards to length of construction time that went well . Addressing my punchlist items that went well.

We like our home a lot but somethings were done poorly, We had a broken cabinet when we moved in and called customer service someone said they would come fix it but never did and frankly we shouldn't have anything broken in a brand new home. We had a few other hiccups but overall we like our home and our community.

Painting was terrible on the doors. Drips everywhere. Paint overspray on fixtures, paint on every hinge. Excess caulk around entire floor. Still fixing issues.