Lennar Reviews

Nothing special. It would have been nice to be able to select a few features of the home. Communication from the walk through and on has been unimpressive, and it is challenging to get the correct information.

Read everything that is given to you. Ask plenty of questions before you decide to buy. The walk in initial experience was awesome. The realtor was amazing. However, the most stressful time was the closing. The process was very confusing, stressful and extremely hard to get answers when you need them.

The appliances could have been better. The dishwasher was billed as stainless steel but is plastic inside. I had to deal with problems like cracked tiles that were grouted in even tho cracked, a dead tree in front and setting up the security by myself. Spectrum was the worst. After 3 appointments a troubleshooter was sent and all was done.

This is the second home we built with Lennar in the Vista Blue community. The true reason is that we love the community and the fact that the houses are built to a demanding hurricane code. Where Lennar falls short is in the details of its finished product. The EII program (Everything Is Included) was presented as meaning that top of the line luxury items were all included. But the reality is that the cheapest version of every item was included. We have owned the house for two months and already have replaced all of the appliances and fixtures that were provided by Lennar. EII actually eliminates any choices a buyer might usually have so the selection phase of buying the house is eliminated. Lennar can then build the house sooner without the delays that come from people making choices about what they want. Then Lennar throws them up so fast and so many at a time that nobody could be expected to maintain quality standards--and they don't. ... More

My car has gotten stuck in the garage more times then I can say and no one to help, you have to make virtual help. They hope you won’t Finish work leaves way toon much to be desired . Too many wrong things to go into. Including bottom end product used inside. The one good thing I can say is the head GC was nice. I would never buy another lennar or probably any new build.

A little over pricedper square foot, but we are on a golf course. Major issues with our address not being recognized by anyone! No deliveries could find us. We can’t change addresses because no websites recognize our new address. I have met some very nice neighbors on the upside.

Overall, it has been a disappointing experience working with Lennar. We brought up multiple concerns during the construction process that were not addressed in a timely basis. As a result, closing was pushed back because they couldn’t get a CO issued. They fired their superintendent and we a new the week before the closing. To date, (almost two months post close) there are still a number of unaddressed issues on their “promise to fix” list.

Great house and the team seem committed to achieve the final items on the exception list. Good surprise offered by the smart home package. However, the finishes are not great, not in line with the value of the house... the customer journey is somewhat engineered, but not well delivered by the different parties. 45 days after the move, the exception list is still open.

Lennar is nothing special. They claim to strive to build all homes as good as the model, but that's not the case. While the structure itself is good (according to our home inspector), the quality of everything after the drywall was installed is sub-par at best. Lennar throws these houses together and doesn't care about the finished product - they just want to get on to the next house so they can get paid. The lack of attention to detail by these tradesman is insane, and furthermore the fact that we had to identify certain things (such as a mismatched window, damaged cabinets) is crazy. We've had so many issues with the quality of the items and have had to put in numerous work orders. Some have been taken care of and others we were told Lennar doesn't handle after closing. It's hard to catch all the issues during the new home orientation when you only have 90 minutes to go through a 3000 sq foot home to mark issues. Our customer care rep, Rich, has been top notch and very responsive but he can only do so much because of Lennar's policies. I will also say that the GE appliances that Lennar selects are incredibly cheap. The dryer and range are ok, but the refrigerator is not great and the dishwasher feels like it's going to fall apart; it resembles a children's toy. They also chose a 3.8 cubic foot washing machine for a 5 br house. We already bought a new washer and sold the one from Lennar. Another frustration I have is Lennar didn't even install street lights in our part of the neighborhood, while Casa Fresca and West Bay have installed street lights in unfinished parts of the community. How Lennar missed this is beyond me. The main reason we went with Lennar was because of their warranty, which was significantly longer than West Bay and Casa Fresca. Other than that, it's nothing special. Not sure I'd build with Lennar again. As I told their higher up folks on the construction side, we weren't expecting a custom build, but we were expecting quality and things done right. That didn't happen here. And I can tell you that in speaking with neighbors, they've experienced similar issues. So this isn't a one time thing. ... More

Double check and get items repaired and/or fixed prior to closing.

Most of the process with Lennar was reasonable, but my closing was rushed as the home was not actually ready for the scheduled closing. In fact during the final walkthrough on the day of closing they had still not installed appliances. Because everything was not quite ready for closing the final punchlist had about 50 items that needed to be addressed. After closing it has been a challenge getting the contractors to complete the items. It is now 2 months after closing, and more than half the list has still not been addressed. Of the items completed many of them I just decided to take care of myself since it seems nearly impossible to get some of the contractors out to finish up. ... More

The value of the home is decent for CA. The walls are super thin. I was told I wouldn't hear neighbors as that was my concern with a condo style home. I hear every sound including garages and the closing of doors. I am happy with my home, but wish I'd known what to be prepared for.

Main house ac was not properly connected and secondary ac was cooling the entire house causing an enormous electricity bill in the summer. Multiple paint and cleaning issues not fixed by closing as promised, but nothing major. Quality is not as high as Beazer homes

Buying process from start to end and with closing not good at all. Pending items are still incomplete.

The financial and closing experiences were far below our expectations. The walk thru was done the week before closing and only a few of the issues were resolved before we moved in.

Issues at every step. Build was rushed at my expense. A few examples, drywall went up which prevented me from viewing electric work. Cabinets are uneven, stained, drawers still hard to open and close. Flooring damaged, carpet was stained and had to be cleaned upon closing. Carpet had numerous nails stick out in stairs which caused injury to my family. Windows are pending replacement due to chipping. Screen door was missing. Door paint was so fresh that each door stuck and needed sanding and painting upon move in. Garage door opener was installed 3 weeks after closing. Closing was 10 days earlier than expected when this time could have been used to ensure a proper handoff. Since closing, ive had to put in several warranty issues and some are still pending. I had a heating emergency as my heater would not start on a rather chilly night. Turns out my main gas was never turned on. Ive had a breaker replaced as the appliances didnt like gfi breakers, now i can use my stove, yey i can finally bake. Most recently, my home to garage door came off the hinges and nearly injured me if it wasnt for my agility. I had a chair holding it in place. I am disappointed in the care in which this build was handled and i know the project manager took shortcuts for personal incentives and frankly, would not recommend a Lennar build to my family or friends. I truly hope no one has to endure what my family and i have. This is my second new build and it made me appreciate my previous builder William Lyon homes. ... More

Never heard back from anyone on a 30 day check up. Some of the paint issues were not taken care of. It seems like they hurry on a lot of things. Cheap work around some of the woodwork. The pool is way to small for this size of a neighborhood.

The workmanship is cheap and response to address the issues not the one we expected by Lennar. We bought another home in Texas and it was completely different, the workmanship was much better, response was quick and very little items to addressed, all security system and others associated with a smart home was already installed including providing a person to guide you with the apps to connect to your smart home. Limited knowledge of the construction staff to address the issues except Darilyn that has been helpful and looks for advise if she doesn’t know.

Still waiting on walkthrough issues to be addressed.

Quickly built and it shows!

The experience has been less than stellar. Apparently, I can't mention those things as my last review could not be posted. Things I'm happy with: Appliances, size of bedroom, open floor plan, the people who were helpful during this process. Things I'm not happy with: Still no trash can delivered, a random leak and people who were not so helpful during the process. Overall 3.5 stars.

The initial framing quality, including both materials and labor was the poorest of quality. Our replacement construction supervisor exhibited strong construction knowledge and was very responsive correcting final, cosmetic issues.

The house is nice and has decent finishes. They have been very prompt fixing the any issues. the house was exactly as promised and in the time frame indicated. Melissa did an amazing job in keeping us updated through the house building process

Loan process was difficult especially when your mortgage type was lowered due to being recently retired.

I know you guys work with different contractors, but it's clear that the builders cut corners and it's up to the buyers to "catch things" that were missed. For example, our carpet throughout the whole house is lumpy with peaks and valleys in every room. However, we love the floor plan, the house itself and are happy to be here. We just have to be "on top of everything" inside and outside the house. It's not a relaxing experience, instead we are the foreman after we move in. Issues have been addressed hit and miss with workers coming at unscheduled times and whenever they can. I work from home so I can make this work, but it's not organized or planned. The yard needs additional work and it was rushed. We are now having to go back and address various issues inside and outside the house. ... More