Lennar Reviews

Our new home came with a thick coat of construction dust over everything. We had rust stains on our new shower pan bottoms, all the mirrors were still covered in stickers and filthy. Cabinets had wood chips and saw dust all over inside There had to of been no move-in clean. Lots of parts of it weren’t finished yet and we had to constantly check in about the contractors coming back and finishing their work. There is barely enough paint on the walls to cover the texture. If you need to wash anything off then immediately the paint is gone. Lots of dings and scrapes and things that never were patched up, but certainly should’ve been because they’re not good work. It’s clear that it’s Lennar who works for their subcontractors not the other way around. The subcontractors show up and do what they think is completing the job, even if it’s not, and still get paid and then they move onto the next house. They don’t wanna come back and make it right or finish it up. And Lennar lets them do that and still get paid. Don’t close on a Lennar home with a bunch of exceptions that they have to still fix. They make it sound, as if that’s a rare thing when you close, to have exceptions, but it’s certainly not true. Multiple neighbors have expressed that they had the same experience. Then there all the things not on your exceptions list like how our main floor thermostat wasn’t connected to our furnace. We had water damage that required a wall and ceiling to be ripped apart, because a plumber didn’t connect a pipe in the wall that drained humidity off our upstairs furnace when it would kick in. It took almost 7 weeks after we moved in to finally get all the smart home features actually installed and up running. ... More

My wife and I have already done quite a few remodels and had to deal with different contractors and juggle with so many moving pieces and selections. This time we decided to trust an experienced builder to build our home and minimize all the stress. Its was a great choice to go with Lennar all in. Selection process was kept objective and easy to navigate through the options. Dealing with the mortgage part was very informative and all our questions were answered. Through out the construction we were kept informed of the progress and the final product is our dream home in a fantastic neighborhood. All box were checked, we are delighted! ... More

The entire home buying experience with Lennar definitely exceeded our expectations. The process was very streamlined. Our loan officer always communicated with us very promptly. Lennar homes gave us a lot of bang for our buck. We had previously been interested in a home from another builder, for almost the same price. With Lennar, we got all the bells and whistles that would have cost extra with the other builder. We are very satisfied in our new home! Go Lennar!!!

Multiple delays with construction, appliances and closing. No communication with home buyer. Sales, construction, loan officers & closing don't communicate with each other. Don't respond to phone calls, texts or emails.

Have closed escrow 2 months ago but until now Ge dishwasher hasnt worked. Garage doors are 2 different appearance , “temporary garage doors” according to them but theyndont know when new garage doors will come. Too loud noise from hallway bathrooms , told my kids not to shower after 9 as it is like in wall the water sound. I think needs more insulation. I really regretted that i bought it at this price and comes with a lot of issues. And refrigerator door is uneven and and rough metal sticking out of water dispenser , all was requested as service but nothing happening. 2 months ! This is my second lennar house , somerset in irvine didnt have this problem. Until when will it be fix? Im really thinking to write this up and make people be aware , dont close escrow until you have a new garage door. Been asking for ETA but no response. One day i have to do something to have this all fix. And many more to say but next time. ... More

They're no 1 that will provide all what you need in your new home without adding another extra amount, they are also good in prices

The purchasing process including using Lennar mortgage was wonderful. My issues began when I closed before a few things were repaired and almost 2 months later I still have issues that haven’t been addressed. My contact was moved before the issues were resolved and customer service has stepped in to try to help. I am super frustrated at the communication post sale. I was not shown how anything worked in my walkthrough nor was I given any information. My precious new construction purchase was much better post sale. I am at this time confused as to who to go to for what and am frustrated that I still have a couple things that should’ve already been taken care of. I love my new home and sales and financing were wonderful. Post sale has been very disappointing. ... More

The agent handling our purchase, Danette, was excellent. She was very responsive and handled our needs very professionally. The house has an excellent floor plan and lot. However, no quality assurance of the work was performed. The house should not have passed occupancy inspection due to no water to the kitchen through the hot water line. A closet door was a single, instead of a double door per the house plan. Cabinet doors were poorly aligned. Guest bath vanity drawers did not close due to improperly placed water line. Garage door did not align with pavement, resulting in a gap. Shrubs were planted poorly, 2 were close to dead when planted. Doorbell did not work. Shower glass did not get installed until 2 weeks after closing. Ground was not leveled prior to installation of sod; lack of completion of sod installation resulted in failure of initial occupancy inspection. Mailbox was not installed until a week after closing; USPS was not aware of address and mail that was forwarded from home was sent back. Had to close with all these items on an "exception list", no money withheld in escrow, We are one week shy of 2 months since closing and only the following corrections were completed: shower glass, hot water to kitchen (2 weeks after closing), and cabinet alignment. Bathroom waterline was corrected, but necessitated cutting a hole in adjoining bedroom; hole filled, waiting on painter (supposed to be here today). All corrections required daily calling of construction managers. There are many other items on the exception list, still awaiting action. Lennar defined the closing date, not the buyer, and without regard to time required to complete the work so that the house was ready for occupancy by the closing date. In fact, the letter from Lennar stated that the buyer should not plan on moving into the house on the date of closing. ... More

Good home. Great value for the money. Buying a home involves lots of paperwork. Would have been good to have a dashboard to track every document and its current status. Sometimes the Lennar portal didn't have things up to date. Construction finishes were not as clean as in past purchases with other builders. Cabinet alignment off. Dishwasher install improperly done. Construction equipment oil stains still on sidewalk. Cabling for internet. Took a month to get internet installed due to builder decisions. Home is beautiful. Like the floorplan.

Everyone from the first contact to the last contact and even after signing has been tremendously helpful and made the home ownership process super easy. Everyone was timely with their response to address concerns and any issues that arise. I'm greatful to have chosen Lennar for this new home journey!

Very helpful people from beginning to finish.

I am first home buyer with no knowledge of procedures or process. With Lennar,its simple, easy and transparent. My home consultant Felipe walked me through all phases of construction, right from signing to move-in. I am pleased with the quality and materials. The customer care is very responsive till the issues get closed. I am very happy with my choice of Lennar as "Everything is Included". And I love the smart house accessories that Lennar provided to all of their smart home communities .

I am really upset that yall gave all our neighbors a welcome sign and red carper and we gone none. This was my first time buying a home and that actually made me sad and unwelcome

My wife and I appreciate the Lennar community of Fendol Farms with its design and layout. We had a wonderful purchasing experience with the selling agent Matt and Lender Kaiser. Overall, we are please with the home; however, we are disappointed (and still disappointed) with certain aspects of construction that to this date have not been addressed. These issues were brought up at Orientation; at the Walk-Through; after closing; and with the Warranty Department. Had these issues been addressed in a timely fashion, the overall homebuying experience would had been great.

Lots of sloppy job done. finished product is not up to the standard. I had to hire handyman to finish touchups needed. The home is not built with love. lousy paint job, imperfections in drywall, baseboards are not aligned with the floor properly. etc.

Outside of the project manager who took over at the very end of our build, the building experience was terrible and Lennar as a whole excused away poor quality and lack of communication as just "part of building a new home".

Great experience for start to finish! We love our new home!

For the price of the home I would have expected better quality materials. The amount of construction issues that we've faced as well as damaged, unfixable items like a completely scratched bathtub is unacceptable. Likely my last time going with a large homebuilder as homes are just churned out as quickly as possible.

The whole process was a mess, things that were promised on walk through still not done. I’m currently being ignored by the guy who did my walk through and I put everything into the system and with Lennar to fix not one thing has been done. Haven’t had a functional garage door since move in either and a leak in my sprinkler that was promised to be repaired before move in… still not done.

The home has a nice floor plan and amenities. However, several customer care items remain incomplete. Customer Care contact is slow to respond.

Overall quality especially painting/caulking was poor. Everything was done in a rush. Did not have a good experience with our loan officer either. Learn to focus on your clients and not just mass producing homes for the most profit. Everyone on our street got a welcome home sign and balloons and we got nothing. Highly disappointed.

I’m surprise you ask. From day one there have been issues. Some resolved others still waiting and waiting. My current (but not least) issue is a situation whereby the way the roof is pitched , When it rains, the ground below becomes saturated and flooded by a deluge of water pouring off the roof. If it were concrete below, it would be a none issue but being dirt, it can only stand enough water before flooding and doing a surmountable damage to the ground below it. I have noticed there were many Sunrise model homes that had gutters installed to alleviate the damage done after each rain. I was lead to believe that Lennar installed the gutters to prevent further damage but am now told to ‘row a boat’. This is a serious enough situation that should be given careful consideration and not just poo poo it. Why is it that the homeowners have to spend considerable amount of money to fix Lennar’s cheap mistakes. Everything included ? Including the headaches. ! So in answer to your question, this has not been an enjoyable experience and as each occurrence a raise I tend to regret my choice of Home ... More

I would not recommend this home buying experience! Workmanship is not good and many things have to be resolved after moving into the new home. Stressful and disappointing situation! It's obvious Lennar is putting up homes as fast as possible and not caring about the finished product. I think after all things are resolved, we are hoping to love our new home. I just wish we didn't have to go through this process. The initial walk through should be a better experience as well as the day of closing. There are ways to make this experience better.

Very receptive , caring , honest workers, Jackie was exceptional

Many issues, not the quality you would expect. They respond to issues, but speed to resolve is slow. They install cheap appliances.