Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18353 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18353 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

The salesperson lack of knowledge about the home as far as what's include.

  • Wing B.
  • Verified HomeBuyer
  • March 02, 2022
  • Las Vegas, NV

Buyers need to be aware of what is included in the $80,000 Everything Included package. Here is an example, under features the Ring Security Kit says Ring Alarm Window and Door Contact Sensor. There is only a sensor on the front door and the slider. During the walk-thru I asked where the rest of the sensors are on the other windows and doors. Their answers was it only says window and door (singular). Purchasing a $900k house and they can even add sensors to the rest of the doors and windows which cost $99 on Amazon and I know the builder gets it cheaper since they have a contract with Ring. ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Floorplans Are Nice

  • James W.
  • Verified HomeBuyer
  • February 08, 2022
  • New Braunfels, TX

We purchased a Bexley model and we love it. However, the building timeframe was riddled with delays. Constant pushes to the walkthrough and closing dates really worked up a bit of bitterness. The response of remedying issues uncovered after moving in has been decent. I think right now I'm mostly irritated at seeing trash in our walls. I'm not exaggerating. Ever run a LAN cable to get wired connections in a wall? Yeah well, when using a wired camera to guide it, we found beer and soda cans in the walls. Pretty disgusting. I'm half tempted to put in a request to get the trash out of ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Poor workmanshipPoor customer service

  • Rajiv G.
  • Verified HomeBuyer
  • February 08, 2022
  • Zionsville, IN

Poor workmanship Poor customer service

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - The upstairs floor is wavey and squeaky.

  • Robert E.
  • Verified HomeBuyer
  • February 01, 2022
  • North Las Vegas, NV

The upstairs floor is wavey and squeaky. The kitchen counter tops are different colors and we were told we're looking at it wrong. Huge gap between garage door and house, we were told it's normal. No other house I've owned had a gap like this neither does any other house in this neighborhood. The kitchen cabinets are white, we ordered espresso. No heat or a.c. flowing in vent to downstairs master. That was resolved after two visits. The fire door from the garage into the house is split in the center thru the deadbolt and knob. I was told by the manager that she spoke with the manufacturer and ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Make sure you do a thorough review of all post-build finishes

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2022
  • Anaheim, CA

Make sure you do a thorough review of all post-build finishes as many things needed additional upkeep and corrections (e.g., flimsy doors, unclean installations, etc.)

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Should understand and respect buyers more

  • Rafael V.
  • Verified HomeBuyer
  • January 30, 2022
  • Kissimmee, FL

Should understand and respect buyers more

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - I expected more from the builder in the construction for the

  • Mario A.
  • Verified HomeBuyer
  • January 28, 2022
  • Katy, TX

I expected more from the builder in the construction for the home the materials do not look so great as they show in the model. For the price I expected more but we got so overwhelmed and at the end we only want to closed the deal. For my experience I will not say more.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - They do not provide enough information about the home prior to

  • Dao V.
  • Verified HomeBuyer
  • January 28, 2022
  • Cottage Grove, MN

They do not provide enough information about the home prior to signing PA. Once PA is signed nothing can be changed and we had no idea.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Overall not a bad experience.

  • Maria G.
  • Verified HomeBuyer
  • January 26, 2022
  • Durham, NC

Overall not a bad experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lack of communication and follow through.

  • Neil M.
  • Verified HomeBuyer
  • January 26, 2022
  • Punta Gorda, FL

Once everything is finally done, the home overall is nice.

Total Score 3


Quality 3

Trustworthiness 4

Value 2

Responsiveness 3

Average house for premium price

  • Andrew S.
  • Verified HomeBuyer
  • January 25, 2022
  • Johns Island, SC

We did not have any say-so to pick options or make any changes to the options that Lennar chose. Construction was rushed and it showed in the quality of workmanship. We paid a premium price for an average house. Would not recommend if you want design options or something better than builder grade materials.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Nothing special

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Barnegat Township, NJ

Experience was ok, house ok , service all just ok. Nothing special about this builder especially if you like a lot of crooked things like Ceilings, window sills and walls,

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Smooth buying and closing experience, however issues with construction

  • Nina C.
  • Verified HomeBuyer
  • January 24, 2022
  • Gaithersburg, MD

We had a positive experience with buying our house, the sales person was responsive and knowledgeable. We used Lennar Mortgage and Lennar Title, which made our lives easier. The Mortgage Officer was very helpful in the process. Construction on the other hand was a pain. We had to document all of the issues ourselves during several walkthroughs with pictures to make sure everything gets addressed and resolved. However many of the issues were ignored multiple times. They got addressed only after we escalated them to the construction management. Construction didn't commit to the deadlines they ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

They just rush to put up as many homes as quickly as possible.

  • Mark W.
  • Verified HomeBuyer
  • January 21, 2022
  • Fort Myers, FL

Expect a lot of delays and a long punch list of things that need to be done prior to closing and even after.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

There for you until they have your money

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Bulverde, TX

To start off, our new home consultant was great. Once it came time to do the walk, that's where things started to go down hill. First off, walls were crooked. They stated that they have a certain tolerance, but the walls were way beyond that. They did fix the issue which delayed closing. Once you close on the home, you may as well not exist. A new home comes with a 1 year end to end warranty. I am currently in a fight with them to honor this. They have finally agreed to cover some things while still giving me problems on others. They do not seem to care if you are having issues because right ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Lack of Home Builder Involvement

  • Barbara T.
  • Verified HomeBuyer
  • January 20, 2022
  • Mount Holly, NC

We are happy to be in our new home! The community and surroundings are beautiful. There were several issues in the building process that needed immediate attention to fix. The customer is not in the loop. Our construction manager was helpful in resolving issues. The process to address home owners questions and concerns needs fixed. We will submit tickets to address our current issues. Providing home owner with touch up paint is a must. I’m bothered by paint issues every time I clean.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Quality and workmanship was not the best.

  • Dell R.
  • Verified HomeBuyer
  • January 19, 2022
  • Las Vegas, NV

Quality and workmanship was not the best. It was posted as a gated community on their website but it was not. Response to issues was not the best either.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The house looks likeunfinished: Lots of parts are missing ( light covers in the bathrooms).

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Clarksburg, MD

This model house is NOT a model: Workmanship is very poor. However, I might say that the construction manager, Jeff, and his right-hand man, Vidal, have responded to my requests very well.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Someone forgot to schedule our closing, we had to scramble to

  • Aurelio C.
  • Verified HomeBuyer
  • January 19, 2022
  • San Antonio, TX

Someone forgot to schedule our closing, we had to scramble to get it it done on November 23, 2022. When we arrived at the house later in the day, the garage and front door we’re wide open. Don’t move into your house until the to do items list has been cleared. And don’t move in if the house is filthy, at this point we had no choice. We are still struggling to get the list finished. We are also struggling with a vendor whose representative decided not to process our warranty claim on a critical appliance, offshore call center handled call, obviously misunderstood what was being said to ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Nobody from Lennar at closing.

  • Michael M.
  • Verified HomeBuyer
  • January 18, 2022
  • Cedar Lake, IN

Nobody from Lennar at closing. Was explained next to nothing throughout the entire process. Feel like only reason some things were fixed was because we brought it up before house was finished. Closed even though not finished. Many things still need fixing. Communication sucks. Period.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Outstanding working

  • Elaine W.
  • Verified HomeBuyer
  • January 18, 2022
  • Las Vegas, NV

Not really like the design

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Mice were living in the garage before closing the house.

  • Ricardo A.
  • Verified HomeBuyer
  • January 18, 2022
  • Raleigh, NC

After several weeks of struggling with mice making nests in my garage, and after the fact of my service ticket was rejected because it was considered a nature issue. I decided to open the drywall of the water heater tank base, and I found a rat had made a hole in the concrete insulation between the garage and my guest room. Everything indicates that they were living in the garage before closing the house. Lennar didn't seal the base and the rat (considering the hole size) was able to go inside during the construction phase. Make sure you had everything inspected before you close on the ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Lennar - Rushed incomplete 20k over original asking price did not meet

  • William E.
  • Verified HomeBuyer
  • January 18, 2022
  • New Port Richey, FL

Rushed incomplete 20k over original asking price did not meet their own deadlines

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

I was surprised at how little urgency was taken to make sure my home was completed before my closing date. At closing I was told that if I didn’t like the house, they could sell it to someone else.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • New Port Richey, FL

Overall I am now happy with my home, but it took a while to get there. The builder did not finish things that were promised to me at my final walk-through for closing date, and it has taken a very long time to get those things completed. The office staff at my community was great to work with, but I was not as happy with the building process.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Frustration, Lack of communication, Lack of Follow-through, Being Rushed

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Orlando, FL

I waited for months for Storey Park K 50 to finally open up lots for sale. Despite talking to my sales rep monthly waiting for it to open when the phase finally opened up for sale, my sales rep notified me after they had already sold the first 5 lots, which cause me to miss out on lower purchase price on the first lot offering. After signing, the house took longer than expected to start building, however the other homes beside us were always being built quicker. We always experienced delays compared to our neighbors to the point that in Nov 2021, the builder was rushing to finish our home to ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Narrow Reviews by Area