Lennar Reviews

Buying home from Lennar was easy but the quality of workmanship is not good. Had to go through Warrenty to get many things fixed. Very poor carpenter work, lose cabinets, door which doesn’t latch. Electric work also not great many switches were not fitted properly. Horrible pain job and even after getting the re paint the entire house is not looks patchy lol. I would never buy anything from Lennar.

Very unhappy with the overall experience. Once the home was sold to me I had to call various people to get any little information that I needed but everybody has been Very unresponsive. There are things under warranty like my garage door and the ring doorbell for which we do not have the code and I have tried calling multiple times but no response. The light bulbs were fused and now I will need to spend money to get them replaced. I have also sent a request through the Lennar website but no response whatsoever. Also the delay in delivering the house has been so long over 7 months that it was next to impossible to find a renter and took 2 months. I’m just not happy with this experience and will in all probability not buy my next property from Lennar or recommend it to my friends. No concessions were given at all and I am losing money even after renting it out. ... More

I love my home. I love how quickly things get done when you have an issue. Everyone just wants to help and make your experience a good easy happy one. This is my 4th new construction home and I never experienced my AC being used or my toilets being used before i moved in. I believe in preventing issues not having to fix things, and things like tubs not being protected during tile work filling the tub with debris and expecting the tub to come out un damaged is ridiculous. Allowing all the debris to go down the sewer lines and into the air ducts....... All in all everyone works real hard to deliver a beautiful home and I am grateful, I love my Lennar home ... More

Don’t buy Lennar! There is obviously no supervision during construction and if provided no experienced construction managers. Absolutely NO CONCERN FOR QUALITY! They constantly try to fix items that were not installed properly (I.e.) doors, especially exterior doors instead of removing and reinstall properly or replace. It is sad that Lennar accepts the butcher quality of work provided by their sub-contractors. We didn’t get what we paid for! All my neighbors feel the same way!

From two weeks after signing the purchase agreement, you can see the disorganization. The sales consultant was disorganized, inattentive, and unprofessional. Communication between loan officer, title company and sales consultant is non existent. No one knew when anything was happening until I told them. Upon completing the walkthrough we saw how messy and dirty Lennar kept everything. Trash everywhere. There is still some items under our carpet that we can feel with our feet when walking across the floor. The walls are bowing so much even guests realize. The grass/ soil is littered with plastic, brick, and nails when digging to change a sprinkler head. My home insurance was cancelled because the title company did accurately record what insurance company I was using. So I had to pay out of pocket for my insurance policy after realizing my insurance was cancelled and then get a check back from Lennars insurance team. Utter disaster and horrible experience. ... More

Take time to notice the things one would not even look at during your walk thru, like quality of workmanship done by the building construction team. Take time to notice the backyard grass section the various slope grades, possibly work done in a hurry by the land surveyor landscaping team. My opinion is the Surveyors team should have noticed the various issues of backyard ? Such as grass/grade/slope, grass rolls planted on top of rocks? Not even to walk on. But Lennar has been great to respond to all issues I will say! so I commend the Lennar North point team, and thank them 100% for their caring response time repairing all issues. Lennar is Great. ... More

Our experience with our sales rep, Cheryl, was outstanding. She is super responsive and kind, and went out of her way to answer all of our questions. It's clear that she has a great relationship with the community. Scott was very good throughout the mortgage process. As for the builder, even though we had hired a private inspector before drywall and at final walk through, there are still flaws in the door frames (chinks), baseboards (big chinks), and floor planks (defective) that need to be addressed. The flaws that the inspector did catch and that were ultimately addressed were glaring and should never have even been present in the first place from a quality standpoint. Lack of attention to detail was evident here and there. Our refrigerator water wasn't hooked up on installation (since repaired but with a lot of effort and confusion). One of the drawers in the kitchen wouldn't close (it's now on order). One of our biggest issues was with the plantings (completely dead plants that we've since replaced at our own expense) in the front and the sod still has dead spots and those areas need to be replaced. Thanks for hearing us out and hope these final issues can be addressed. ... More

Neighborhood, floor plan, and home finishes drew us to the home. Dissatisfied with quality and energy efficiency.

We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad

This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.

Quality control very poor

It could have been better.

They slap up homes so quickly that the workmanship is that of a high school kid in a building and trades class. The appliances appear to be all scratch and dent. The warranty repairs take forever and promises are made and not followed up on. Overall, I would not recommend Lennar to anyone. I thought Pulte was bad!

The house was not move in ready.... Was told not to worry they would take care of it within A-day or 2.... It has now been 6 weeks.... A small example of things not working I was told ring doorbellThat was included in my package I was told that's my problem it's not part of the move in ready Which I personally think is BS but anyways life goes on

Unfortunately this time around, buying lennar was not a legendary experience. Lots of delays, cancel inspection without prior notifications, final closing postponed x3-4 times. Too many Customer care representatives and no one up front to attend the customer concerns.. Do want to thank Mrs Oliveira from title/closing for her professionalism and Mr Mike McCarthy for his attention to detail.

The lenders were very helpful.

What can I say….for it being my first time buying a house, this was the worse experience ever. If I buy another home, later on, I’ll make sure it isn’t with Lennar. Try contacting them and seeing the status on everything….no response. Oh, by the way, you need 13k tomorrow for the closing. They moved the closing a week early and expect you to have the closing cost for the next day at 4 pm the day before—worse communication between buyer and seller. House has had so many issues that when you put in a work order request, they want you to sign that it’s been fixed even if it hasn’t even been looked at. Like who closes the request before anyone ever looks over it. Just have to say, I won’t be going with Lennar ever again. I’ll pay the extra money for better service and quality. ... More

Good: Economic house in growing community. Decent neighbors for the most part. Larger yard than other new home options in the area. Plenty of sq footage for the price (compared to other new home options) Bad: Curved Walls and Ceiling Lines everywhere. Like every room or closet. Kitchen appliances and cabinets feel cheap. Painting overall pretty poor. Everything looks rushed without a care about final look. Also poor cleanup with paint splatters everywhere and not cleaned as promised during the new home orientation walkthrough. Having seen the trim before painting, it was very poor workmanship. 1/4" gaps between trim corners seemed like the norm, and just fill it in and paint over it. Back yard grass non-existent. Just weeds. Plenty of weeds in the front yard too. ... More

Seamless purchase, closing and after service. Good job overall.

Overall a very great experience for me to be part of Cypress Ranch community. Love this location, because of nature preserve & easy accessible to stores, restaurants, schools and many more.

It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.

Lennar team did a really great job beginning from New Home Consultant right up-to closing agent. Constant updates and great workmanship. Thanks team Lennar !

quality has gone downhill, can't wait to sell

The purchase and mortgage process was quick, efficient, and Scott walked us through the mortgage process step by step. The walk through was organized, but a lot of "blue tape” areas were listed. Unfortunately, at the closing most of these blue tape areas were not addressed. We were led to believe they would be fixed while we signed our closing documents. Three months later, blue tape items are still not addressed. Living in the house, we have noticed there are a lot of deficiencies with the quality and finishing of construction. It has been a long and ongoing struggle to work with Lennar to get contractors to fix the issues. ... More

We had a very bad experience with our sales agent. No transparency. He was just trying to misfeed the information and push us through closing. We had to push the closing three time just because the home was not ready. Our sales agent thought it was ready for him to close all the three times. I had to fight to push the closing. All I was requesting was to give me a home that's complete by the time we close. It was very stressful to deal with our sales agent since the signing of the contract. He made our first home buying experience a nightmare. Our Lennar loan officer was really good. We feel like the workmanship and quality of the materials used is low for the price we paid. The quality of the interior doors is very poor. Cabinets are good. The kitchen sink in all the floor plans is small. I had to remove of shower drain cap to clean construction insulation foam. The time for addressing the pending items is very long. It has been more than 2 months since we closed and our pending items are still not addressed. ... More