Lennar Reviews

The poor communication. I have a new build that's suppose to have a ceiling fan in my main bedroom , it's almost 2 months and they still haven't came to put it in. The floor boarding is coming up that they still haven't came to fixed. There were dead bugs and knats on the floor all through the house the day I closed. The grass was higher than my ankles. My house was not up to par on my closing day and I was not happy about it at all.

For example, the windows and sliding doors installed were defected but how is it that it was still installed, and never double checked? The down spout pipe outside was not even aligned correctly so the water coming down the pipe does not enter the area drain but rather floods the floor. How was that passed before closing? Those are just the few of many obvious issues we had. But on top of that the responsiveness was so poor in getting all of our issues resolved. We felt like we were doing everyone's job— from communicating between Steven/Cesar and the technicians, having to convince everyone of the defects, to following up constantly. There were issues that we taped with Steven during the initial walk through prior to closing that have yet to be fixed. It's honestly just been such a headache experience as a customer and for how much the home is valued at. It's a new build but why was it so poorly built without the thorough inspection? If it was better checked and constructed during the process then there would've been less money and time wasted afterwards for everyone. If these issues are brought to your attention, as a home buyer they should be quickly taken care of. We wanted to really enjoy this new transition of buying our first home, especially a new build, but it was rather unnecessarily difficult and disappointing. ... More

Paint on windows, tape still marking unfinished repairs, no power to several outlets, a/c duct routing in attic looks intentionally chaotic, grass sod left on pallets on sidewalk to die for nearly a week before installation, been moved in for over a month and still don't have a recognized address or mailbox, cheapest/loudest dishwasher I've ever heard, oven sets off smoke alarms during preheat, shower drain is very loud, huge gaps in garage door opening allows snakes and bugs easy access, no support for ceiling fans in living room or master bed, "on-demand" water heater takes over a minute to get luke warm, can hear neighbors talking inside their house from inside mine, tiny garage barely fits 2 small cars, only 1 water spigot and 1 electrical outlet outside. Lennar staff very friendly during buying process, but unavailable after. ... More

For being a first time homebuyer and expecting a lot better from a major home builder, this is subpar. I know want better, pay more. But at the price the houses are listed at the quality of work is below average. I've only had my home for about 2 months and I've already had to file a "warranty" for different items from their contractors breaking my fence, and damaging my foundation at the same time when laying sod. And doing bare minimum adjustments on a door (and still having that same problem yet again.) When the sod was laid down no dirt was laid to help root the grass, they only scalp the existing grass, lay the sod down, roll it, and then barely wet the grass. So now I'm trying to get grass to grow that already seems dead along with the trees that were planted. Am I happy to be out of my apartment, yes..but I wish I had checked out more houses than settle on an affordable home. ... More

Seller (Latasha) only cares about selling house. She does not care about anything that happens afterwards and just pressures you to buy the house by making fake claims about how a family is looking at a house you're looking at and needs a response in two days. Never got keys for a mailbox I didn't know I was gonna get. Tries to resolve it with Lennar and they would just direct me to my seller, and the seller would send me back to Lennar.

We were fooled by a salesman that sold us a house that was not really what we expected. He made us think that the new build we were getting was going to be very beautiful with all the bells and whistles, only to find out we had the base model that didn't include anything. We don't even get shower doors. We have no towel racks in the bathroom, there is no cabling or wiring for internet, this has is bare bones. We didn't even get the fence package and we paid top dollar for the home. The other thing the salesperson did was ***** that all the amenities would be in place for us. He sold us a pool and fitness center that was to be completed by the time we moved in. Well, the salesperson left, we got stuck with a house we don't love and we don't have the amenities that my kids were counting on. The amenities are coming in about 2 years. Worst experience of my life. I would not buy with Lennar again due to this. They are usually known for being good, but that was not our case. We also have an electric water heater that apparently was installed because Lennar needs to save money. The air conditioning in the house is horrible and they designed it with the unit in the crawl space which an hvac company was saying that was a horrible idea to design it that way. We don't get ac to the top floor. We were told to install fans and that should help. What a joke. Don't believe it. ... More

Lennar Dylan townhome was exactly what I was looking for with a first floor full bath and bedroom.

Communication,Workmanship, Sales team , we had to switch sales people .

I would not purchase another Lennar. Process and build quality was sub par at best

We love our home. The design, the appliances, etc. definitely was well designed. This is our second home with Lennar also. Definitely will continue to do business with them. Our new home consultant, Christine K., was absolutely fabulous. Thank you again!

communication was good through the process. Financing process was over the top complicated. Closing process was fine.

Easy closing, good customer service and so far house seems well built

Every step of the process was explained. The only issue we had was Docusign not working correctly.

My home purchase with Lennar is an interesting one. Some of the cons with the purchase include: no blinds included with the home, no doorbell added, and the windows in the living room do not open for any air circulation. I will probably not recommend Lennar to anyone else due to these issues. Although, I am grateful for my home because of the free appliances provided with the home.

Our home buying experience with Lennar was very easy from start to finish. We got exactly the hone we wanted at the price we wanted to pay. The online communication and closing was very easy.

Jason was wonderful to deal with but there was way too much computer time uploading and downloading info and and the system was not the best to work with. Poor Jason and I were on the phone almost daily with computer issues with Lennar site. Supposedly financial info that was uploaded was not there according to mortgage company in FL.

Encourage better customer service from your sales agents. This was a terrible experience overall even if the house is nice.

The way they responded to address any issues even after closing.

Overall experience was smooth however after the closing the expectation of the blue tap still has outstanding items more than a month in.

There were a few items noted in my independent home inspector’s report. Those issues were quickly addressed. My Lennar representative Paul ***** was very helpful, professional and courteous. The staff who conducted my initial and final walkthrough were very helpful, knowledgeable and courteous. My Lennar Mortgage Company representative was very helpful, efficient and courteous as well.

Did not mention or reference their competition . They have a national exposure and a reputation

We've had a really positive experience with Lennar from the homebuying process through moving into our new home. Buying a new construction home can be overwhelming, but the Lennar team made the process straightforward and kept us informed along the way. We've been very happy with our home and the overall quality. What has stood out even more, though, is the support after closing. The team has been responsive when we've had questions or needed something addressed, and we've felt like they genuinely care about making sure we're happy with our home rather than simply moving on once the sale was complete. There are always little things that come up when settling into a brand-new home, but our experience with Lennar has been that they're willing to listen, respond, and work to make things right. That ***** of service has made a big difference for us. Overall, we're very happy with our decision to purchase a Lennar home and with the experience we've had. We love our new home and community and would absolutely recommend Lennar to others considering new construction. ... More

From start to finish, we felt our whole experience has been the best we've ever experienced with a new build. Highly recommend Lennar!

Everything fell into perfect place when we decided to purchase our home at *****. Our home is well-built and our neighborhood is quiet and friendly. The pool and the short distance to the beach, and other attractions and restaurants is phenomenal!

We purchased a townhome from Lennar. We're very pleased with the quality of the construction, the professionalism of every staff person we have come in contact with, and their attentiveness to ensure that everything and every detail is covered and we're pleased. Their communication is pure excellence.