Lennar Reviews

The Operations team constructing the house were more helpful than the Real estate transaction team. It should be the other way around.

Trades need to do better a better job, too many things done poorly. Issues with windows, siding, stove, dishwasher, shower head, deck, painting, flooring, gutters, concrete, masonry, landscaping, sod placement, grading of soil, etc. etc. Sad most things should have been caught and fixed well before we closed. Many things I will end up doing/fixing myself.

My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.

total lack of communication between departments and companies

The quality of materials is compromised. Water heater consumes more energy. Electrician said to me, he wonders why they used this water heater.

I really like the layout of my house but was very disappointed in Lennar's lack of pride in the quality of workmanship. There were way too many punch list items. Most were taken care of but some will be addressed at the year review.

Details like the microwave placement were overlooked. It's a real problem for shorter people. No studs behind the drywall where the TV is supposed to hang. Also, we've had a lot of plumbing issues. Our powder room flooded causing major damage to the house.

In all the process, communication was very poor. When we got to the inspection process we didn’t even got time to go through the entire house, cause they guy was in a time frame. During construction process we never got any updates of how the house was going.

Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.

Bare minimum upgrades in spec homes Phase one of the neighborhood has better upgrades/options.....their motto is Its all included And that was not the case- there were no window treatments, refrigerator or washer and dryer included.

Not to use your mortgage company.

Average at best for our experience.

Quality of workmanship is lacking. Lots of shortcuts taken. Promises made and not delivered or had to remind several times. Closing day was a fiasco.

I did NOT like the experience with the Lending team. I almost lost my dream home Because TIM O was not able to research and find out some items had zero balance. He was poor and the entire lending department is poor.

Our experience was very disappointing.

Just make sure you ask a lot of questions, before you buy, Inspect the House really good....before you move in.

Has a great Construction Manager

There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.

Sales team was good. Warranty personnel is good. Not overly happy with the craftsmanship with this builder. Not sure if it’s the contractors they use or accept but they fall short in this area. The repair contractors are even worse then the install contractors. Pretty frustrating experience so far in that area.

Below par build quality, misleading sales team, unresponsive lending group.

Meh, love the inside but have been having issues

Good response to issues. However too many issues. Poor workmanship and materials. Shelves are separating from their supports. Wall materials are so poor they would not support hanging even small objects. Dishwasher controls difficult to use. Master bath tiles separating from the wall. Caulking cracking and separating. Overall very poor and was a poor choice when choosing a builder. Will never make that mistake again.

The overall home itself seems ok. The cabinets and fixtures are ‘builders grade’ but no more. The lots are not level, and many of us have concerns about drainage & standing water. Lennar pitches their ‘everything included’ as a selling point, but that also means very limited flexibility (I.e. upgrading finishes, expanding patio size, under counter lighting).

We closed on the house with drywall not finished—major holes in a closet and bathroom. Also a lot of paint touch ups and blue tape was still on the walls. We had a cracked step and a broken window also. Five months later.... we’re still waiting for most of the jobs to get done. In mid-August a manager came to the property and told us all the jobs would get done one day first week of September. We haven’t heard back from him, but several people have randomly shown up on different days, with little to no communication to arrange. We are so frustrated! Here it is the end of September and I still have tape all over the house. We appreciated the manager coming out.... but there has been no follow up since that day, so it seems like he just came to sweet talk us and get us to fill out the August survey with good reviews. I would buy a Lennar house again, but I will not close until the house is in the condition a brand new house should be in. ... More

We brought to Vincent & Joey's attention in December that the soffitt beam on the back porch is unlevel and has gaps at the column. We've submitted this issue several times along with a crack in the mortar at our dining room window. Still not happy with a driveway issue that has been addressed but not sure what else can be done. Also have submitted a new issue weeks ago pertaining to the bathroom door going into the toilet that was put on swinging in instead of out. This should have been caught early on. When leaving the toilet room you literally back your butt into the toilet paper to get the door open to get out. First thought this was a major design flaw until I went into a couple of new Chorals on our street and saw the error. Touching up paint has not been completed. We understand the coved virus has caused delays however we've completed these requests afain recently with no response...only radio silence. We have a couple of new issues, i.e front door sticking and deadbolt on backdoor is catching that we'll submit and see if any follow up occurs. ... More