Lennar Reviews

The house is great and the process was relatively painless.

The communication during sales and construction were very good. The closing experience was not good.

From the sales staff to the construction manager to the post closing customer care rep, all have been very helpful, professional and responsive to our needs. I would highly recommend buying a LENNAR home.

Great experience, patience is required for a new build. First time buying a newly built home.

Had a lovely, attentive, and thorough homebuying experience with Hyatt and would highly recommend him. The only detail I’d call out is I didn’t learn about the required solar lease/purchase until I had already made a purchase decision. If you appreciate detail you may have a frustrating first few weeks (maybe months) trying to get issues fixed. Missing network outlet, subfloor squeaks, sheetrock mud embedded in carpet fibers, broken shower tile, uneven tile, broken recirc light and the list goes on. I am still working through tickets that have been open for over a month. If you buy with Lennar be sure to be as thorough as you can on pre-close walkthrough. They say there’s no need to worry because you have a year warranty if you don’t catch something, but if you don’t they lose incentive to fix it in a timely manner and you will be left managing open tickets when you’re in the home. With that said the price the price paid made this a great value and I don’t regret the decision at all - would do it again. I appreciate the features included in the home even if I don’t use them all. ... More

My home buying process was a complete nightmare. Initially the process was quite easy, but as we were getting closer to close escrow, there were a LOT of mistakes made on Lennar's end, lack of communication, and extremely inefficient. The quality of materials used was not the best, and the workmanship was poor. Even when I caught issues that needed to be fixed during the walkthrough, there were several items that were never fixed and I either had to fix them myself or go through the complaint process which prolonged even more. I would not recommend Lennar to purchase a home.

Overall, I am happy with my home. My salesperson Matt was awesome - he went above and beyond before and after the sale to ensure my needs were addressed. There were definitely some corners cut and some of the materials were on the cheap side, but I would surmise this would be true of any large corporate builder. I did not have the best communication from the construction manager, which impacted the level of trust I had in the work and quality. Since closing, the Lennar team has been very helpful and responsive to identified issues and have addressed them in a timely manner. I wish greater attention had been paid to community landscaping in the builder's plan, as our section has minimal landscaping to beautify and add to privacy between lots. But all in all, I am happy with my home! ... More

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

Our condo was completed in less than a year which we were pleased with. What I'm not so pleased with is we were left with broken bi-fold doors, a dishwasher and garbage disposal that hasn't worked since day one and still isn't working. Our outside storage unit wouldn't lock with the keys that we were provided so our outdoor stuff could have been stolen while we waited more than a month for it to be re-keyed. We also weren't pleased with the follow up from our sales rep, he was very unresponsive throughout the process. We have put in trouble tickets to fix the problems that are listed above, I would be surprised if there is any urgency in fixing them since we already own the condo. ... More

Lennar is nothing special. They claim to strive to build all homes as good as the model, but that's not the case. While the structure itself is good (according to our home inspector), the quality of everything after the drywall was installed is sub-par at best. Lennar throws these houses together and doesn't care about the finished product - they just want to get on to the next house so they can get paid. The lack of attention to detail by these tradesman is insane, and furthermore the fact that we had to identify certain things (such as a mismatched window, damaged cabinets) is crazy. We've had so many issues with the quality of the items and have had to put in numerous work orders. Some have been taken care of and others we were told Lennar doesn't handle after closing. It's hard to catch all the issues during the new home orientation when you only have 90 minutes to go through a 3000 sq foot home to mark issues. Our customer care rep, Rich, has been top notch and very responsive but he can only do so much because of Lennar's policies. I will also say that the GE appliances that Lennar selects are incredibly cheap. The dryer and range are ok, but the refrigerator is not great and the dishwasher feels like it's going to fall apart; it resembles a children's toy. They also chose a 3.8 cubic foot washing machine for a 5 br house. We already bought a new washer and sold the one from Lennar. Another frustration I have is Lennar didn't even install street lights in our part of the neighborhood, while Casa Fresca and West Bay have installed street lights in unfinished parts of the community. How Lennar missed this is beyond me. The main reason we went with Lennar was because of their warranty, which was significantly longer than West Bay and Casa Fresca. Other than that, it's nothing special. Not sure I'd build with Lennar again. As I told their higher up folks on the construction side, we weren't expecting a custom build, but we were expecting quality and things done right. That didn't happen here. And I can tell you that in speaking with neighbors, they've experienced similar issues. So this isn't a one time thing. ... More

Love the design and floor plan. Unfortunately the quality of building materials and some workmanship appear to be of low quality, especially in basement concrete/foundation, carpet, vinyl flooring, tub, shower. Garage door is defected. Basement floor is turning black less than 60 days after purchasing a Christie Duplex. Concrete on front stairs and sidewalk are turning colors. Asphalt Driveway has harden construction residue on it, Countertop backsplash was missing, which was unnoticed during final walk through. Pointed out rust spots on the basement floor and requested them to be removed during final walk through. Now I think that was a sign of water getting into the basement. Very disappointed. Too embarrassed to have an house warming event until things are corrected. SMH ... More

The team at Lennar is very professional, and very easy to work with. They answered all of my questions and made it easy to understand the process. They were very helpful and kind. I would definitely recommend Lennar to anyone looking to buy a new home.

We learned very early that we could trust the Lennar Mortgage broker and the on-site builders agent Tammy and Deacon are hard working and honest professionals who were responsive and reassuring during the recent market in which it was very difficult to find a new build. When we think of Lennar, we think of the great interactions we have.consistently enjoyed with each of them. We thoroughly enjoy our house.

From start to finish it was flawless. Every aspect of home buying was explained throughly. The people Lennar hired are very knowledgeable in what they do which made our purchase so easy.

The worst quality home I ever had in my life.

We purchased a home in the village with a closing date of sept 15. Ashley was our sales person and was absolutely wonderful! The house had many issue on closing date that was supposed to be repaired before closing. We did a walk through the day of closing, with an extensive list.....2 weeks later nothing repaired, scheduled or communicated. I sent another email requesting communication. The warranty team followed up. Ken, Isaiah, and Hillary came by for another list. FINALLY, we have forward traction! I am hopeful things will be completed, moral of the story.........construction team is horrible, warranty team is awesome! ... More

workmanship is awful. the home was not buil to to the specs given to me at purchase. no crown molding- no gutters as stated in the spec sheet

Is a nice place love it

Jonas took care of us during the entire process. He made us felt VIP customers since day one.

I love it thanks

It was shared with us that our closing date was moved up due to Lennar’s goal to have 12 homes completed for the quarter. As a consequence, the home was not prepared for the final walk through due to incomplete or poorly completed work. Our realtor had to intervene on our behalf several times to ensure we were sold a home safe enough for occupancy. Paint was on the carpet, dirt from construction was everywhere in the home, the garage was not placed correctly on the track and still remains the same more than 30 days from time of closing, outlet coverings were missing, miscellaneous extra hardware was left in drawers, there were numerous holes in the walls with visible spider webs and ants crawling out. There is still construction underway and a worker threw the protective paint covering from the adjacent house onto our fence. We informed the on-site manager and more than a week later, the paint remains on our fence. This by far has been my most house buying experience. ... More

They did not kept their promises and I ended up buying rates down and spend more in the closing. Do not recommended using Lennar mortgage.

Lack of workmanship is overwhelming. My laundry room ceiling is unfinished because they installed the AC unit before finishing the ceiling. Now I’m being told they can no longer do anything about it. Some of the numerous items on the punch list were not completed before closing and now I’m expected to oversee the completion. All that was needed was a Certificate of Completion to make us close. Our unit was in no way ready at closing and feel that Lennar took advantage of the situation.

Everyone has been very good with answering all my concerns

All Lennar Homes should be consistent. Homes should not lack what was stated when purchasing. Promises not keep.