Lennar Reviews

We love our house… We love the neighborhood… Brad our sales person and Miles the on-site liaison have been awesome… Getting action on our punchlist has dragged on and on

During the purchase of our home, we were told the amount of great common areas and amazing landscaping, however after 5 months being we have not seen anything besides so much construction debris even in places where is all built and finished.

For the price. The workmanship should have been perfect but small things like bowed walls and trim seams not lining up.

For the most part everything was great. There was some questionable stuff about picking items out which we never had the opportunity to do we were just given one package for our house. Once we moved in the house there was a lot of things that went wrong from plumbing, to electrical, and our drain getting clogged. I don’t know if this is normal since this is my first home I have ever purchased, however it can be frustrating at times especially when trying to get it fixed.

I chose the Groves specifically because of the trees and Lennar because they leave natural trees in the back yard. Well all 4 of the 80 ft trees have died within 4 months of purchasing the property. So now I am stuck with thousands of dollars of tree removal bills plus thousands more in replacement costs because the HOA requires a specific number of trees in the back yard. Seems like Lennar could do a better job of assuring the trees are in a viable state when the house is complete. The arborists seems to think that the grade/depth of the soil in the back yard caused the trees to die. Something that the builder should be aware of. ... More

This is my first house that I bought. I saw the model house and fell in love with it. Magnolia is a well designed house. The price is great, so is the community and its a feel good house for most part of it. However, they have cut corners where they shouldn't have and that's what left me in bad taste. Two things in particular a) I was forced that I can not have a realtor of my own since my realtor didn't come along with me when I went to see the model house. That was an immediate set back of $5000-$7000. When I pressed for details and why I was not being allowed to have a realtor representation I got a very mushy mushy answer. So, basically the lack of transparency bothers me. b) About 100 sq ft of my lawn is totally unusable because they did not leveled the strip of land by the fence. If they would have been considerate to customer's need they would have spend a few extra hours and a few extra bucks to get that strip of land leveled. Now, I will have to shell $7000 from my pocket to get that leveled if I want to use it. Some of the fixtures are also pretty substandard. For example, the knobs of the gas stove are made of plastic. WHO INSTALLS PLASTIC PRODUCTS NEAR A FIRE GADGET ?? The fences are also an example of low quality workmanship. these small but crucial things can not be realized when you are doing the first walk of the property. It gets apparent when you live and experience. I am having a great experience overall but I do feel that from a customer obsession point of view Lennar should reconsider on these small things which ain't going to slow down their projects or increase their project cost but it will certainly enhance the customer experience and will take Lennar ahead in the real estate game. ... More

Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.

We don’t like the quality of the tile job which was done in bathrooms, very uneven, visible damage on tiles and counter tops, cheap shower, ugly design. So we had to take down the whole master bathroom and rebuild it from scratch with new materials. Going to take down the carpets and that cheap hardwood floor which is falling apart already. No sound proof between townhouses, we can hear our neighbors very well.

After 5 months living in our new townhome. I am noticing paint imperfections from screw heads, and joints. Our hardwood floor has a bubble in it from loose glue. And some of our doors don't open and close. Now maybe this is from our house shifting due to weather, but its only been warmer weather. March to July. I feel they could do better for a $300,000 home, and they had like 7 months to get it perfect.

Whoever put up the drywall on our home is terrible. Pop up nails everywhere. We can see the repairs on the ceiling. Bad cover up job.

The Quality of House is great, but when it is thrown together in minimal time it loses it's Luster. We're continuously finding major/minor defects. Crooked walls, creaking floors that seem as if not completely nailed down, sink stopper that won't stay connected... In the yard multiply holes and ridges from unsuitable rolling of the grass, regularly finding pieces of metal and rocks under the non growing grass. Responsiveness to issues maybe prompt, but a better or additional title would be "Accomplishment of Issues in a Timely Manner". The spokesperson is always available, but as the middle voice has no authority to getting anything done. Just an opportunity to separate, pause and create an allusion of things could possibly being accomplished. Love the House and Area, but Sadden & Disappointed in the Lack of Attention to Detail & Quality, over a focus of Quantity in the Quickest of time. ... More

Lennar offers an all inclusive package with stove, microwave, dishwasher and refrigerator. While this package is convenient, and appliances are name brand, they are at the very low end of the product line. It's important to understand this because the appliances may prove to be impractical for some home owners. First, the stove has a gas operated oven which make cooking difficult. Even the most basic meals will not cook evenly. A dual fuel stove with electric oven would be much better. The refrigerator is a side by side style. The model selected has a very small freezer. Because space is limited large/excessive grocery shopping for holiday meals is impractical. Fitting a turkey or ribs in the freezer in preparation for feast proves to be a problem with this model refrigerator/freezer. The dish washer is very basic. It's louder than the average dishwasher which makes it's use in open space living complicated. Most materials use are satisfactory however workmanship in several areas is baseline acceptable. Specifically grout work is visibly bad. While I believe Lennar tries it's best to be clear and concise, there are always things homeowners discover after purchase. Lennar will not make any concession to modify even the most basic things in inventory homes, no matter if the buyer offers to pay. Buyers should be aware that Lennar does not use conduit when installing electric and internet cables and plans for the cabling in not available. Workers may puncture those unmarked, "open lines" within the walls during construction. Buyers should be sure validate all internet cabling and electrical things are active before closing on a home. Furthermore, be sure that windows are cleaned, and inspected for proper operation and damage. Over half of the 24 windows within my home were damaged. Buyers should also make sure door locks and water facets are installed correctly, i.e. hot is not marked cold and right key turns unlock doors vs left key turns. Lennar will respond to all matters quickly. Homeowners should double check/inspect corrected work. The value of the Lennar homes are normally comparable to others. All in all it's a good buy. ... More

I bought a new home built by Lennar and moved in about 4 months ago. I previously owned an old home and this is my first brand new home purchase. The build quality is about averagefor a new home. I rate their customer service as above average. This is advertized as a ei (everything included) and wifi certified home. The integration of smart devices is a little disappointing. They are not really well integrated as one system but rather a collection of individual devices. My biggest complain is sound insulation. My favorate thing is the large kitchen island top & forest view from the living room. ... More

Awesome up front but afterwards very poor

Timeline to closing was excellent. Great overall value! Felt house construction was rushed causing multiple tickets for resolution over the last 5 months. Take your time during the walk thru would be my only suggestion.

The materials appear to be excellent; however, regardless of whether or not it's a new home, get yourself your own inspector--my guy found numerous items that should have been caught during normal QA by the builder. That being said, Lennar has been fairly responsive to my issues--almost all of which have been satisfied, which is greatly appreciated...timing aside. Ensure that you have someone clean-up after closing; Lennar told me this would happen after my closing but, based on my findings, it did not. All in all, I'm happy in my new home and, generally speaking, am pleased (so far) with Lennar. As for the HOA and some ancillary things, you're on your own (based on my experience). ... More

Lower prices

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.

The framers did a very poor job and set everything behind. Multiple repairs were required to move to drywall. ”Leaner” was desperate for subs and the project manager was in over his head. Good guy, but he could not meet expectations and is no longer running jobs. We love our home, but we are now waiting for warrantee repairs requested months ago. We have had an overall good experience with the home after being in it for 6 months. If you buy, watch closely as any corner than can be cut, will be.

1st: The sales process is excellent. Lennar and the sales team kept us informed throughout the build. Always available to answer to question. Access to the home during the build is excellent. 2nd: The floorplan, pictures, and model representation may not be exactly what you get. Make sure you ask specific questions about what is and is not included in the home. Don’t assume because it is in the floorplans, pictures, and model it will be in your home. 3rd: Lennar does not offer much in the way of options. You can’t get additional lighting in the house, you can’t get an additional gas line run to the backyard for a fire pit or grill, you can’t get additional electrical outlets installed in the house or outside (for outside lighting). It is easier to install these during construction than after. These are all extras I would have been willing to pay for, but wasn’t given an option. With that said, the house does come with a lot of standard features that most new builds don’t come with, and you would probably have to pay for with other builders. 4th : The house is structurally sound according to our independent house inspector we hired to inspect the home during the build. (Strongly recommend you do this with any home you buy) However, we found a lot of issues during our walk through that should have been addressed prior to the walk through. (This is not our first home purchase so we knew what to expect) We found cracked concrete, paint splatters inside and outside the house (walls, ceilings, floors, and fixtures), dryer and oven not installed correctly, fan vent cover missing or not installed, window seal cracked, weather stripping coming off. In my opinion, I think there is so much building going on that the builders are having a hard time finding enough qualified people in the trades to do the work. So, they are rushing to complete homes. And that can lead to sloppy work. There is a lack of attention to detail. 5th: Landscaping is poorly installed. The good thing is that the whole yard is soded. It is not seed and straw like some of the other builders. However, they laid the sod over everything, (trash, nails, pipes, rocks). They didn’t go through and regrade and clean up the lot prior to laying the sod. 6th: Trying to get things fixed after the sale can be difficult. All service requests must be made through the web site. And that is not easy to navigate. Our first requests took more that three weeks before we got any action. And some items took longer to fix. Again, I think it’s because the builders are having a hard time finding qualified people to do the work. 7th: The current HOA is slow to respond. Getting things approved takes way to long. Getting a response from the HOA takes a while. The landscaping of the common areas (except for the pool is poor). Hopefully this will improve when the homeowners take it over. Currently the builder controls the HOA. 8th: While I understand there are several homes under construction. Lennar could have the sub-contractors do a better job of cleaning up trash they leave around the community. The least they could do is have the dumpsters emptied more frequently. That would fix 90% of the trash issue. ... More

Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

Quality construction but is large company so when you have questions or concerns there is alot of pass onto another person and hard to get answer

The Lennar Track document process is completely broken. I lost large amounts of my life with the IT Helpdesk trying to make it work. So much so that I memorized the tedious process required to allow me access. Multiple times I requested that no more documents be placed there and it was done anyway. Everyone is very nice but, they don’t listen. The excessive number of emails was inconceivable. There could easily have been a consolidation of these to less than half a dozen containing a number of tasks in one. Overall, Lennar’s processes make an otherwise straightforward series of tasks into a nightmare of bureaucracy. ... More