Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21718 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Very bad experience overall and no properResponse
- Venkat R.
- Verified HomeBuyer
- October 18, 2022
- Cumming, GA
Very bad experience and quality. Still so many issues. Never recommend the home to any one.
Lennar responded:
Hi Venkat, thank you for your review, we appreciate your feedback. We’re very sorry for the negative experience. If there is anything we can do to assist you by following up on outstanding items, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Good experience up until getting warranty claims addressed
- Shawn N.
- Verified HomeBuyer
- October 18, 2022
- Lakewood Ranch, FL
The warranty process and getting things completed needs to be addressed. I have 9 items on a warranty claim and NO ONE will respond to these issues. Including a missing laundry room door that is now going on 60 days.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Other than price I wouldn't recommend
- Ashley M.
- Verified HomeBuyer
- October 18, 2022
- Fort Pierce, FL
House toom way longer than we were told it would and even still was convinced to close before the home was ready. And no notice was given when it came to telling us the house still isn't ready. Tile floors seem like the aren't sealed and have spots all over that one clean off, face plates are crooked. Everything just seems rushed and not done well.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Everything sucked
- Rita P.
- Verified HomeBuyer
- October 18, 2022
- Naples, FL
This was a very bad experience. I was rushed in when they did not finish everything and I am still waiting to get thing finished. I am 78 years old and this was a horrible experience.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
So Disappointed
- Regine S.
- Verified HomeBuyer
- October 17, 2022
- Wesley Chapel, FL
What's the sense of doing a walk through if the issues weren't addressed? I should have not believe the builder that they would be addressed after closing. It was also disappointing that Lennar did not provide a welcome or after closing packet with instructions. I will never buy another Lennar home.
Lennar responded:
Hello Regine and thank you for your comments. We’re sorry to hear about your negative experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Not the greatest experience
- Kevin Y.
- Verified HomeBuyer
- October 12, 2022
- Pawleys Island, SC
We were dragged through the mud on getting our site selected, then having to suddenly bid on the lot and then getting lots of conflicting dates for completion (they were still cleaning and laying sod after closing and we were moving in). Two months later our pre-close checklist is not complete and warranty work is not done on days promised with no call or explanation. We love the neighborhood and location, but Lennar is tough to work with. Get ready to fight for your rights.
Lennar responded:
Hello Kevin and thank you for sharing your feedback. We are sorry for any issues you have experienced during purchasing and closing stage of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
experience not really good
- Dan W.
- Verified HomeBuyer
- October 09, 2022
- Ontario, CA
I received my house in july but in june house prices dropped I do not even know about this thing it cost me a lot of money. before i moved shoud I have the right to know about this?and my backyard is different from the example house
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Quality Does Not Match Models or Promises
- Kristen H.
- Verified HomeBuyer
- October 09, 2022
- Erie, CO
We have had a terrible time with our whole building process. We were lied to from day one about what we could choose, lied to about availability of items, gas lit for every explanation, and the entire construction team has been condescending and belligerent. We have had to go all the way to the VP for every issue in order to actually get it addressed. The quality of workmanship and craftmanship is abhorrent. The amount of items that Lennar tries to pass off as "normal" or "good", that are actually sub par, barely to code, not to code, not straight, and downright poorly fabricated is ...
Lennar responded:
Hello Kristen, we appreciate you sharing your experience and your feedback. We are sorry for the difficulties you've described. We will forward this to the Division management team, and request them to follow up with you. If there are any outstanding items you would like us to follow up for you, please send a message with the details to corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Still in punch list process
- Stacy S.
- Verified HomeBuyer
- October 09, 2022
- Johns Island, SC
Sales was great and construction manager terrific The customer service review tbd
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
TERRIBLE
- Kevin R.
- Verified HomeBuyer
- October 09, 2022
- Rincon, GA
Terrible experience!!! The Lennar Team had terrible communication. My closing was pushed back several time. On closing day there was still a number of items not completed. From front office, to construction, to warranty. This Lennar Team here is TERRIBLE!!! I DO NOT RECOMMEND THESE HOUSE.
Lennar responded:
Hi Kevin, thank you for your review, we appreciate your feedback. If there are still any outstanding items or there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Dealing with things
- Anonymous
- Verified HomeBuyer
- October 07, 2022
- Salem, OR
The reasons for low review score is as follows. I had to point out that my shutters were not put on. They tried to tell me that my house didn't come with them on that window. Fence work is not good at all, huge gaps under fence. Had to ask to have a 2x4 removed from roof then they didn't even clean up debris when removed. They tell me they are working on garage issue but nothing is ever done. I had to go to post office to get mail delivery issue fixed myself. I'm finding lumps under carpet where either it's a nail or floor was cleaned properly before installation. I do not see any oversight ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 2
Lots of technical issues and contractors not available to fix
- Shahin M.
- Verified HomeBuyer
- October 07, 2022
- Escondido, CA
The purchase process was overall smooth. But there were a lot of issues in the house that had to be resolved. Considering that the last walkthrough was a day before our move-in day, we decided to ignore many marked touch-ups that we had requested and yet were still not fixed. Upon move-in though, we started to face many more bugging issues, such as a randomly opening garage door due to faulty switch circuit, smart frontdoor lock that was failing to pair due to faulty installation, broken patio screen upon installation, broken parts all over the place, pest infections that were in place from ...
Lennar responded:
Hi Shahin and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
Good for the price.
- Mark B.
- Verified HomeBuyer
- October 06, 2022
- San Antonio, TX
I chose a base model house and consider myself a DIY person . So I made quite a few upgrades myself. The guys at Lennar are helpful and reply fast to issues found.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Once you sign they don't care about you anymore
- Jorge T.
- Verified HomeBuyer
- October 05, 2022
- West Valley City, UT
Several items were pending by the time I signed, they promised that they will take care of those items pretty quick. Since then I haven't hear from them at all and I have been living here for 2 months now. I guess I will have to submit all those as warranty problems. Very Unhappy.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Venue at Longview
- Janet M.
- Verified HomeBuyer
- October 05, 2022
- Plumsted Township, NJ
Builder still hasn’t repaired a few things in my home. Also, it’s difficult to get customer care to respond.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 1
What’s the rush
- Ian T.
- Verified HomeBuyer
- October 05, 2022
- Punta Gorda, FL
Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Manik Chawla
- Manik C.
- Verified HomeBuyer
- October 04, 2022
- Johns Creek, GA
Purchase of home was seamless and transparent. Thankyou Lennar builders for the great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder you shouldn’t trust
- Rajureddy M.
- Verified HomeBuyer
- October 04, 2022
- Marysville, WA
I am a new home owner in Autumn Vista community. Closed home in July 2022. First construction was delayed by 1 month. Next, home orientation date wasn’t flexible at all. We had to take online orientation where we missed several things to inspect like there was a chip in the flooring, the main door won’t lock without a struggle. Lennar just fixed the flooring and no date on when they will fix the main door. The promised AC unit wasn’t provided still as I write this review. What sucks is that the homes that closed a month later are getting the AC units now. When I call, their response is very ...
Lennar responded:
Hello Rajureddy, thank you for your review, we appreciate your feedback. We are sorry to hear your experience with your new home has not been the best. Please contact us with details of remaining issues, so we can follow up and assist you going forward at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
A pleasure doing business with Lennar.
- Abed K.
- Verified HomeBuyer
- October 04, 2022
- Alexandria, VA
We found Lennar to be honest, informative, efficient, and quick to respond to all aspects of the interest and selling process. Every individual we dealt with was kind and process. Could not be happier!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pretty bad financial and title team
- Jairo M.
- Verified HomeBuyer
- October 04, 2022
- Katy, TX
House quality and workmanship is acceptable for this kind of budget houses, but the financial and title teams sucks. Even though there was plenty of time to get ready for the closing day, as the house was being constructed, they were still asking for info to get the loan just around a week before the closing. Consequently the closing final amount keep changing up to the day of closing creating some unexpected hassles that day. Very disappointing feeling for a well known company as Lennar.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Completely disappointed with Lennar Builders
- Jacqueline W.
- Verified HomeBuyer
- October 04, 2022
- Myrtle Beach, SC
Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.
Lennar responded:
Hi Jacqueline, thank you for your review, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Great experience!
- Jeffrey U.
- Verified HomeBuyer
- October 04, 2022
- Carmel, IN
We had a great experience from start to finish with our townhome. We love our new place!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Buyer
- Henry W.
- Verified HomeBuyer
- October 04, 2022
- San Antonio, TX
My experience was good, until the lack of construction keys control resulted in a Burglary of my new house. Caution, upon closing ensure your keys are recalibrated to cancel all others. However the overall experience was positive. Good staffing and responsive to assistance in purchasing. Excellent noteworthy support from Natasha, Chris, Yolanda, Miranda, and inclosing MyKayla,
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar builds a quality home
- William S.
- Verified HomeBuyer
- October 04, 2022
- Minden, NV
Our entire experience from start to finish was stress free. Everyone involved was great. The builder's team responded to minor issues in a timely manner. If you're looking for a well built quality home look no further than Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar did a good job
- Bingnan H.
- Verified HomeBuyer
- October 04, 2022
- Simi Valley, CA
The quality of the home is good with all the ring devices installed, everything included saves me time and money in choosing upgrades.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL (14)
- Athens, GA - Coming soon!
- Atlanta, GA (383)
- Austin, TX (299)
- Bakersfield, CA (80)
- Baltimore, MD (165)
- Birmingham, AL (11)
- Boise, ID (94)
- Boulder-Longmont, CO (43)
- Brazoria, TX (18)
- Bremerton, WA (57)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX (12)
- Central Oregon, OR (16)
- Charleston, SC (564)
- Charlotte, SC (660)
- Chattanooga, TN - Coming soon!
- Chicago, IL (404)
- Clarksville, TN - Coming soon!
- Colorado Springs, CO - Coming soon!
- Columbia, SC (49)
- Corpus Christi, TX (60)
- Corvallis, OR (22)
- Dallas, TX (908)
- Daytona Beach, FL (52)
- Decatur, AL (14)
- Denver, CO (626)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (68)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fayetteville, AR - Coming soon!
- Florence, SC - Coming soon!
- Fort Collins-Loveland, CO (48)
- Fort Myers, FL (421)
- Fort Worth, TX (289)
- Fresno, CA (243)
- Gainesville, FL (12)
- Gary, IN (133)
- Grand Junction, CO - Coming soon!
- Greensboro-Winston-Salem-High Point, NC (27)
- Greenville-Spartanburg, SC (181)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (43)
- Hilton Head, SC (31)
- Houston, TX (1044)
- Huntsville, AL (149)
- Indian River County, FL (19)
- Indianapolis, IN (736)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (219)
- Jonesboro, AR - Coming soon!
- Kansas City, KS - Coming soon!
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (398)
- Las Vegas, NV (839)
- Little Rock, AR - Coming soon!
- Los Angeles, CA (173)
- Macon, GA (13)
- Madison, WI (13)
- Martin-St. Lucie-Okeechobee Counties, FL (121)
- Melbourne, FL (57)
- Merced, CA (18)
- Mercer County, NJ (29)
- Miami-Dade County, FL (163)
- Middlesex County, NJ (84)
- Minneapolis-St. Paul, MN (600)
- Mobile, AL (85)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (54)
- Myrtle Beach, SC (481)
- Naples, FL (249)
- Nashville, TN (233)
- Norfolk-Newport News, VA (54)
- Oakland-Alameda, CA (28)
- Ocala, FL (146)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (27)
- Olympia, WA (26)
- Orange County, NY (199)
- Orlando, FL (701)
- Palm Beach County, FL (77)
- Panama City, FL - Coming soon!
- Passaic County, NJ - Coming soon!
- Pensacola, FL (67)
- Philadelphia, NJ (166)
- Phoenix-Mesa, AZ (413)
- Portland-Vancouver, OR (287)
- Provo-Orem, UT (110)
- Punta Gorda, FL (584)
- Raleigh-Durham-Chapel Hill, NC (735)
- Reno, NV (223)
- Richmond-Petersburg, VA (18)
- Riverside-San Bernardino, CA (646)
- Rochester, MN - Coming soon!
- Rocky Mount, NC - Coming soon!
- Sacramento, CA (252)
- Salem, OR (43)
- Salt Lake City-Ogden, UT (68)
- San Antonio, TX (1160)
- San Diego, CA (318)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (519)
- Savannah, GA (32)
- Seattle-Bellevue, WA (136)
- Sherman-Denison, TX (19)
- Somerset County, NJ - Coming soon!
- Spokane-Coeur d Alene, WA (51)
- St. George, UT - Coming soon!
- Stockton-Lodi, CA (49)
- Sussex, DE (181)
- Tacoma, WA (98)
- Tampa-St. Petersburg, FL (1413)
- Tucson, AZ (61)
- Tulsa, OK - Coming soon!
- Tuscaloosa, AL - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (38)
- Visalia, CA (60)
- Washington, WV (449)
- Wilmington, NC (55)
- Wilmington-Newark, DE (48)
- York, PA (28)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.