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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Quality of workmanship & materials are sub par

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • White Plains, MD

Quality of workmanship & materials are sub par

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

2 months Later

  • Melissa D.
  • Verified HomeBuyer
  • July 26, 2022
  • Haines City, FL

Not a great overall experience. Our New home consultant Ainsley was amazing! Everyone/thing else has just not been great. Unorganized, a lot misinformation. This review is after 2 months living in the home and still dealing with issues.

Lennar responded:
Hello Melissa,

We thank you for taking the time to write this review. We are sorry to hear that your experience with your home has just not been great. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care Team

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Horrible experience

  • Alexis B.
  • Verified HomeBuyer
  • July 26, 2022
  • Rincon, GA

The builder rushed to build my house. I’m still finding things wrong. Hard to get someone to respond to my concerns Gas stove want installed correctly which is very hazardous. Dishwasher wasn’t installed correctly either. Several electrical issues that had to be fixes 2 weeks after moving in. Wouldn’t recommend this company to anyone.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Love my home….. even with issues

  • Katrica H.
  • Verified HomeBuyer
  • July 26, 2022
  • Charleston, SC

Purchased our brand new Lennar home 2 months ago. Our new home is beautiful & exactly what we were hoping for until….. After being in the home for a week we noticed the A/C was having issues keeping The house cool. After several warranty calls/visits the issue is still not resolved. Hoping we will come to some kind of resolution soon.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - It’s been 2 months and there’s no scheduled time for my touch

  • Michael L.
  • Verified HomeBuyer
  • July 26, 2022
  • Meridian, ID

It’s been 2 months and there’s no scheduled time for my touch up painting to be done and they are now no longer working with the painter they used and don’t have a new one

Lennar responded:
Hi Michael, thank you for writing this review. If there is anything outstanding in which we could provide some follow-up with the local team, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mr. R

  • Donald R.
  • Verified HomeBuyer
  • July 26, 2022
  • Fort Pierce, FL

I closed on my property before the construction was completed, I was assured by the builder that I would have access to the property 2 weeks after closing, This didn't happen. Fortunately, the builder compensated me for the delay in completion.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Poorly built home

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Plumsted Township, NJ

This is poorly built home. There are multiple issues. The builder has been responsive, most of the time but not all the time. I have been given excuses as to why the air conditioner upstairs is fine, even though the 2ns story is 5-6 degrees warmer in summer than the first floor. End result is that the builder has said "tough luck and under the RWC the A/C works fine. The plumber voided the warranty on the first floor tub due to improper installation. Builder refuses to rip out the tub and re-install properly. I was given a band aid solution of inserting foam. The manufacturer said they ...

Lennar responded:
Hello and thank you for taking the time to write a review and sharing your feedback. We apologize for the frustrations you experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - I have been disappointed in the workmanship in my home as you

  • Stanley C.
  • Verified HomeBuyer
  • July 26, 2022
  • McCordsville, IN

I have been disappointed in the workmanship in my home as you can see I have not rated you, very highiy

Lennar responded:
Hello Stanley, we thank you for taking the time to write a review. We are sorry to hear you have been disappointed in the workmanship of your home. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - We absolutely love love love our home

  • Parnell M.
  • Verified HomeBuyer
  • July 26, 2022
  • Mount Dora, FL

We absolutely love love love our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Lennar - For the price I was expecting better appliances and ability to

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Saint Cloud, FL

For the price I was expecting better appliances and ability to make changes, the guy who came to cut the grass which wasn’t cut ,never rings to let me know that he was here and did it a crappie job and the appliances guys had attitude, Overall I won’t recommend LENNAR to my family.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

EXCELLENT

  • Mazin A.
  • Verified HomeBuyer
  • July 26, 2022
  • Kissimmee, FL

GREAT! JUST BE PREPARE , AND CHOOSE THE RIGHT HOME . I WILL DEFINITELY BUY WITH LENNAR AGAIN .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very bad experience, when buying the house the construction Manager

  • Oscar L.
  • Verified HomeBuyer
  • July 26, 2022
  • Naples, FL

Very bad experience, when buying the house the construction Manager Bob when to do a walkthrough in my house we did a list of what we need to by finish and repair, one moth later he says is not going to do the list that I have to do everything thru guarantee, I’m been living in my house for over a moth and my driveway is missing paver is not done yet the sidewalk is broken cracks all over, my shower enclosure is not installed, all the appliances are broken I have to call Frigidaire to apply guarantee because lennar don’t want to replace my appliances, I can’t use my dishwasher, microwave, and ...

Lennar responded:
Hi Oscar, thank you for taking the time to write a review and sharing your feedback. We apologize for the frustrations you have experienced so far with your home. If there is anything we can do to assist you going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Exhaust fan in the laundry room fell out of the ceiling- no bolts holding it in place. Same with light in bathroom.

  • Marilyn B.
  • Verified HomeBuyer
  • July 26, 2022
  • Anna, TX

Closing was a nightmare. The first closing appointment was cancelled without notification. I was at the second appointment from 12:00 to 8:15 PM. All I heard that day was "we're waiting on paperwork. Then the house keys were not available and they weren't sure where they were so I was unable to go to the house that day as planned. I had to go to the model home the next day to get the keys.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Professional service.

  • Lucia A.
  • Verified HomeBuyer
  • July 26, 2022
  • Davenport, FL

Beautiful place - Amazing amenities.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Sale was very organized and carried out well.

  • Michael S.
  • Verified HomeBuyer
  • July 26, 2022
  • Sharpsburg, GA

Sale was very organized and carried out well.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Unfortunately, I would not recommend a Lennar build to anyone.

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Baltimore, MD

Unfortunately, I would not recommend a Lennar build to anyone. If, however, you choose to go with a new build, please lower your expectations. The workmanship throughout the home looks incredibly rushed. The paint job is poorly done, some of the kitchen cabinets are not level, rubber seams on doors damaged, framing on outside window facade falling down, wood chipped throughout the home, floor trimming around baseboards not flush, paint/spackle on carpet, lighting not flush with the ceiling, etc. It's incredibly disappointing to see your investment look so poorly thrown together. It is evident ...

Lennar responded:
Hello, we appreciate you taking the time to write a review and sharing your feedback. We are sorry to hear about the disappointing experience with the workmanship of your new home. Please do not hesitate to contact us at corporatecustomercare@lennar.com, if there is anything we can do to assist you going forward. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Worst building quality

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Frisco, TX

A lot of things are not in good shape when closing home. Staff members push you to close a new home, with a lot of things are missing or unfinished. Home was finished with low quality.

Lennar responded:
Hi, thank you for taking the time to write a review and sharing your feedback. We apologize for the frustrations you experienced during your home-building process. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lacks honesty and integrity

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Lakewood Ranch, FL

As so may others, we moved here from out of state and waited patiently for the house to be ready. There is not enough room here for me to list all of things that were - and still are - wrong with this house. I am not referring to little nit picky things. I mean things as bad as dangerous exposed electrical issues that finally got fixed 7 weeks after we closed. We own another Lennar house in a different state so we know that Lennar does do good work (despite its many negative reviews.) However - our experience with this house has been nothing but negative. We found out that it never even ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Nathan

  • Nathan B.
  • Verified HomeBuyer
  • July 26, 2022
  • Davenport, FL

Lennars sales personnel is great. Unfortunately that's where it ends. It must be the material and labor shortage because the workmanship leaves a lot to be desired we have been in this house for nearly two months now and are still waiting for the work to be completed.(front door and frame along with all the closet doors and cabinets has to be replaced inside the house has to be repainted)I hope this is not the Lennars MO if it is I believe your reputation will suffer

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Forced to close on a home that wasn't complete

  • Kevin S.
  • Verified HomeBuyer
  • July 26, 2022
  • Lakewood Ranch, FL

Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 4

Great price shaky experience

  • Luis G.
  • Verified HomeBuyer
  • July 26, 2022
  • Land O' Lakes, FL

Lennar offer great price but lack in quality

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Below average

  • Natalia G.
  • Verified HomeBuyer
  • July 26, 2022
  • Indio, CA

You get what you pay for. This pretty much sums it up. They do have a pretty decent and friendly after sales staff that mops up the Problems caused during construction. Don’t expect a quality build.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Lennar - My experience with the builder was not good especially since

  • Miriam F.
  • Verified HomeBuyer
  • July 26, 2022
  • Naples, FL

My experience with the builder was not good especially since they want to close before the home is complete and for someone that is a buyer from out of state is hard to check all the details of the final construction and in my home, there are lots of issue like paint, hold in the upstair stair broken or defected doors and for the high price that the home has the material, users is very low quality and the same that is listed on the home model .

Lennar responded:
Hi Miriam, thank you for sharing your insight on your experience. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Getting repairs done after move in was a bit of a struggle, after

  • Tammy C.
  • Verified HomeBuyer
  • July 26, 2022
  • McCordsville, IN

Getting repairs done after move in was a bit of a struggle, after a higher up from Lennar stepped in, it was taken care of immediately. We love are home! Paula in sales office was great, always returned calls and answered all questions!!!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Great experience!!

  • Lakshmi D.
  • Verified HomeBuyer
  • July 26, 2022
  • Ashburn, VA

Ashley made the process very easy and took good care of us. She is very helpful and very nice. It was great working with her. Thank you so much!!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

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