Lennar Reviews

I am very disappointed with the quality of materials and finished products that I received from Lennar.

THEY DELIVERED THE HOUSE TO ME WITH PROBLEMS, AND IT TOOK 2 MONTHS TO SOLVE THEM AFTER A LOT OF CHARGING.

After purchasing, I've made several calls to Lennar folks requesting information, guidance or touch up paint. All calls have remained unanswered. I'm extremely disappointed with this company.

Chaotic purchase. Their in house mortgage/underwriting has poor communication overall but the customer-facing people were great. The house itself is beautiful, but really frustrated with the patio especially. When I walked through the first time it looked as if the patio floods during heavy rains and I asked the builder about it and he assured me it was all construction dirt….. turns out that the patio definitely floods when it rains. Small construction/finishing errors throughout the house that aren’t huge but definitely do your walkthroughs in person and be as picky as possible. We couldn’t walk ours in person due to time/distance constraints. ... More

The AC contractor does not even check if the system is working correctly or not. He installed it and left the AC to run continuously and not responding to the temperature we set it for. The FPL invoice ran into hundreds even with no people inside the home for over 45 days. Next is the water heater was not even running the hot water and the construction manager does even look into these either during walking or closing. Next is the cabinets not even provided and once again the construction manager promises that they would be completed by closing but 5 days after they were not completed. Next is the audit of the loan that is being done by Lennar which is their internal Process, the lennar agent keeps asking for various documents even after closing. They don’t spend time searching for the records which I submitted before closing. The whole process of buying a home with lennar is not a pleasant thing. To add up finally the Construction manager and St loan processor were not up to the mark in performing the duties and the Quality control by whoever at Lennar needs to check for appliances to work the right way when installed, these are big ticket items to repair when they go wrong. ... More

Lennar has been pushing for closing homes before they are completed. Quality controls are suboptimal. I will list issues that we encountered after closing. We were not provided keys to the front door for almost 4-weeks after closing. Door locks had to be replaced on Patio doors because the provided keys did not work on them. The Mater bathroom toilet, sinks and showers were blocked and needed plumbing work. The HVAC need work because Freon was low and the vents were not properly opened. The crown moulding had gaps that needed fixing. Multiple Cabinets had chips that needed replacement. Doors and walls has areas that needed coats of paint. Stucco missing in areas of patio walls, Baffles on Roof Vents missing.Outdoor light was crooked and needed straightening. Landscaping - outside tree is bending, and Neither Lennar or the HOA will take responsibility to fix the problem. Quality of appliances and materials used is poor. Each item requires tickets and takes time and waiting to get fixed. We are not the only ones who have had problems on our street. Lennar has fixed some of these issues under warranty but it requires persistent and perseverance. ... More

Love the home, floor plan, location and price -- however after the sale and move in we've been disappointed. Many quality and workmanship issues have been found (including several walls that aren't square, interior and exterior paint, driveway, sprinkler system, trees, shower glass and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the unattractiveness has been and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the unattractiveness has been left behind with nasty trash bins, spilled paint, used material discarded throughout the building sites....with some of the trash blowing over to interstate 16 and getting caught on the fencing and interstate signs. left behind with nasty trash bins, spilled paint, used material discarded throughout the building sites....with some of the trash blowing over to interstate 16 and getting caught on the fencing and interstate signs. ... More

No clear outline of the process. No clear accountability

It was mediocre at best

The overall experience wasn't all bad, but it wasn't up to my expectations. The garage in the home shouldn't be called a double-sized car garage space. In the garage, only one car fits. There was a water leak in the main line of the home, which they fixed in 24 hours but never fixed the landscape on the property. Also, I had to pay for the water bill because the letter that Lennar gave me for the bill didn't work. Nails are sticking out of the carpet, and the house was not being fully cleaned before closing. We bought our home out of state and never saw the property in person until we arrived. Please don't depend on an individual showing your home on video; it doesn't work.  ... More

Disappointed in the quality of the work. No attention to details

Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off

As a first-time homebuyer, my experience was generally positive with some areas for improvement. The initial stages were particularly impressive, and I appreciated the appeal of moving into a brand-new neighborhood, especially with the attractive incentives offered. The house is charming and provides a solid foundation that can be customized to fit my preferences. However, the quality of the work could benefit from some enhancements. During the blue tape inspection, it was evident that the home had a basic finish. I would recommend that other first-time homebuyers explore various builders to ensure they find the best fit for their needs, as there are many options available. ... More

We had a leak in the downstairs bathroom where a nail was put through a cold water line. Mold was found in the walls from the leak and required holes to be placed in the walls and flooring in the downstairs bathroom, hall closet and entry area near the garage. We had a sewage blockage that was noticed in our walk-through. There was carpet installed on the stairs over broken floorboards. There was vinyl flooring placed over a hole in the sub-flooring in the master bathroom. I had to spend a few hours scrubbing white overspray from our flooring because the Lennar representative wanted to come use Acetone to try and clean it, which is very clearly recommend against, and I didn’t want further damage to my floors. Overall the experience has not been ideal and the quality of the build I would not rate highly. ... More

Overall the price of the home was affordable, especially for the area. The home was built with builder grade materials so didn't expect anything of quality and I received exactly as expected. Overall the buying process is stressful and they force you into using their mortgage. I do not suggest using their title company. The sales staff are so-so. At first super responsive but as the process moves along they do a horrible job coordinating things and keeping you updated. The walk through person was probably the only bright spot. He did a great job explaining where things are located, how to work the items, and how to file a warranty claim if needed. However items which were repaired left other issues cosmetically in the home which were never repaired and now left up to me to fix. Again, the price of the home for being so centrally located to Dallas was amazing. Even with all these issues I would buy again only because of the price and location but if I was ever looking for a more suburban home I would completely avoid Lennar. ... More

Hasn't even been a month, but a water pipe burst and flooded the first floor and dragging your feet to fix it, unless I email and complain about it. Probably should not send out mass "rate us," emails before checking the recipients, but here you go

All in all we like our house. Yes alot of the materials used are cheap, but they are not terrible. Have not been in the house long enough to give a real assessment. We have hope everything will go well!

It was overall good. The only thing I didn’t really appreciate was the home loan officer that I worked with, who was very unresponsive and difficult to deal with. Not helpful at all, especially as a first time homebuyer, the loan officer made it such an unpleasant experience. During the home celebration/inspection, we found a few paint that needed to be addressed and I was promised that we can ask for some paint after we fully moved in. Now that we’re all moved in for a month now, they’re saying they can’t give us any paint as it is a state law.

Very unsettling not getting towel bar in the bathrooms. Thermostat was not compatible with WiFi when we were told many times it was we had to dog it with the Ac company to get it resolved ( had to change thermostat)?Chris did help us reimbursed. The soil has many rocks and construction materials in the soil. No light in the pantry. No support with smart appliances, door and ring setups. The dinning room light outlet box was not center to the room we had to pay to have it corrected. All and all it was a frustrating experience.

The experience was like a roller coaster ride. Other staff are very accommodating and nice. House was okay. Not as good as before with the quality. BUT, their mortgage is a horror

Lennar sales person is very nice and helpful, other workers don’t trust , When you buy a house from them before closing need to be very careful check everything if they don’t fix them you have to fix them on your own. Like my gate to backyard from day one we bought the house cannot keep closing have to use a zip tie to zip the gate not very professional job , lay dead grass and blamed you not watering it ,

Felt like the issues never got resolved and it was rushed just trying to close us on the house there’s lots of screwed up things that’s should of got fixed and now I have to do warranty work for all of it instead of it just getting done right the first time I don’t roll like that and I find it unacceptable when other people do

We’ve had an okay experience. A lot of the finishes are cheaper quality with things missing like towel racks, toilet paper holders etc that you don’t realize won’t come with it. The way they dramatically slope the small sides of the home also just make mud pits on both sides of your house and our neighbors are having the same issues. We’re on the edge of the path and Lennar still hasn’t put sod down on the path along our yard so it’s another mud pit now overrun with weeds.

Honeywell thermostat & Ranni water heater are not connecting with app or button devices, I was told that Lennar stop providing the devices to make such connections.

I feel we got good value for what we paid, workmanship and material was sub par compared to other local builders.