Lennar Reviews

Had a good experience generally. only big disappointment was on the 1st and 2nd viewing of the property before purchase. The lady treated us really badly. We still remember this.

I've experienced nothing but issue after issue with the house. I'm averaging about two new issues per week ranging from Major appliances, flooring, cabinets, window coverings, HVAC, interior doors just to name a few.

We were left in the dark for weeks as they pushed back our closing date several times. We tried getting a hold of Corina multiple times on several different occasions but she ignored all our calls, voicemails and emails. The home itself is beautiful but are now having issues with leaks and things missing. The customer service person - chris- also completely ignores all the calls, voicemails and txts. Only when we complain he comes around and still doesnt actually get anything done. Rick was great to work with and we know he did his best. Brian the builder is amazing and so kind and helpful. This isnt our first home and not our first new build, this has not been the best experience. ... More

Slow down at walk through and make sure paint and dry wall is finished properly.

Customer service has been ok except NOT the mortgage part… otherwise ok

Hope to improve the quality

Good buying experience with your staff

The buying experience was great but I have lots of issues with the construction side..

My experience buying my new and first home was a little more stressful than I expected. I was pressured to move in before everything in my house was completely ready and fixed. Now I am still working on getting everything fixed 2 months later and still have to take time out of my schedule to be around for painters, repair people, drywallers, etc. when this should have all been taken care of before I even got my keys and moved in. Also every time I put a request in for a repair they make me schedule a virtual visit where I show the issue and then they let me schedule someone to come out. I think that is fine for certain problems; however, for more simple or straightforward issues I think that is honestly a waste of time considering I am a single homeowner and have a full time job. ... More

Bad experience so far.

The quality of materials, craftsmanship and lack of choices makes this builder average. The salesmanship leaves you believing you will need getting a custom created too quality home. In reality it's average at best.

Overall experience has not been pleasant. From the sale process to the closing process and then to moving in has not been pleasant. The sales process was not transparent when we were on the waiting list. When we were walking through, we were not comfortable with the construction manager asking us if we expect everything to be perfect! When closing the worst has been Lennar Concierge who never once responded to our queries- this has been the worst experience. When we moved in, AC was not working, doors started to creak within a week and we did not appreciate the fact that we had to install and program the Ring and the Garage opener. And overall the quality is basic compared to the price. Overall not pleased with the experience at all buying from Lennar or Lennar product. The only good thing so far has been the Lennar Work service, they have been very responsive and quick to connect ... More

The process was smooth but after living here for a few month now.The workmanship and quality of materials and appliances are so poor.I have had several issues since moving in.My latest issue was leaking beneath my kitchen sink which damaged the flooring.

Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.

Anything I need it it was there

Lots of issues But takes forever to resolve Our settlement was 8/31/21 but I don’t have a schedule for repairs

It says a lot when you speak to neighbors and they all share the same problems and frustration with the builder as you do. I dread the problems I might come across 5 years from now.

The fact that they lied to us about our closing delays. We love our house. We love what we chose for our upgrades. The construction process was great, however the paperwork and behind the scenes was completely an unorganized mess. We were lied to about FHA/HUD delays that we had a feeling were lies, and recently found out to be definite lies. So disappointing. Nothing we can do about it now but definitely made me angry!

It was one excuse after another as to why it was delayed three months. Every delay was blamed on covid, but it sat for over a month with nobody working on it.

Not the lowest quality but not nearly the highest either. Too many sensible items missed. No lights on house numbers outside and all houses look the same. Hard to distinguish your home at night and even in the day. Many light switched in absolutely the wrong place. At closing, refrigerator was dead, needed to be replaced. Numerous cabinet doors needed adjustment or replacement. Shelves missing. Crack in Lanai. Carpet seam runs right through the middle of the bedroom. Two car garage will only fit two cars if they are both very small cars. My SUV barely fits. Hot water, or no hot water actually, is an issue in the community. All that said, we love the community and are happy with the house. We probably would have made the same decision to move here again. Two very nice golf courses. ... More

The Home is nice with nice appliances, and appears quality hvac and such. Poor finishing on drywall, painting and appears rushed. Lennar was pushing by trying to get me to use their financing and rushed my closing because I did not go with them. Aka rushed finishing. Cabinet doors fell off upon moving in. Garage door still squeaks, dishwasher wasn't installed correctly and plumber left caulk in the drain. Poor response on fixing issues. Have furnace had a loose hose and had to come fix. Sloppy work.

Don't expect to walk into a perfect home. The builders needed to pay closer attention to the details. I've had a lot of issues. Wrong door handles, non working garage lights, leak in the pipe, uninstalled hoses and unleveled doors. It's frustrating to address all of these issues with different departments.

Spec house. Know what you’re buying, lennar is there for money.

Constant staff turnover and poor communications.

I wish it was better overall a lot of stress and you guys never fix what we ask y’all to fix