Lennar Reviews

I am new home buyer ..totally happy with lennar

I am definitely encouraging my friends and family to go for Lennar only because of thier quality work/products/materials. The down side of Lennar builder is that you won't get the house whatever they have intial clousing date. Keep in mind the date will be revised 2-3 times and you will have to wait one-two months more.

For starters, their system for purchasing homes through a bidding process seems very greedy. At one pint they let us know of a home model we wanted but wanted us to offer more for it. Their policy was that the highest bidder won the home. It very much appeared we were the highest bidder but they wanted us to bid more, and then turned us down when we wouldn’t. They did this under the guise of forcing us to close on another home we made an offer in sooner (20 days)-in which the sales rep told us they had allowed others to swap homes if another model came out for bid. He made it seem like we’d have a better opportunity to purchase the other model if we moved forward with our offer on the model we won, but then went back and said “no we’d still have to bid on the home” and then because we bid high on the home we had won, they didn’t want to let us out of that offer unless we offered the same amount over on the model he knew we wanted more. Which BtW would have put that home nearly $350k over what the original asking price was. Again, greedy. Then, despite assuring us the home would be complete with the earlier closing date, unfortunately, much like many of our neighbors, we moved into an incomplete home. We have a kick plate in our kitchen that is totally broken, walls with no paint, holes in walls where they attempted to hang railings, railing holes that are not patched, broken cabinets not replaced (one replacement still in our garage), incomplete baseboard trim (stopped 7” inches early on a wall), closet doors not installed properly, sliding back door that sticks and has issues with the lock, our list is extensive (and that’s only SOME of what wrong with our downstairs). They had 3 weeks to fix the punch items before we moved in and didn’t touch anything. Neighbors moved in without counter tops and a slew of issues similar to ours. Some moved in nearly a year ago and still haven’t had items related or repaired. We’ve been in our home a month now and no repairs or replacements have been made. They also use very very cheap light and bathroom fixtures (chrome finish over plastic), and appliances are all lowest model levels. It’s been a huge disappointment in our excitement to move to a new state and new community. We love our community, just very dissatisfied with how we were treated and manipulated through the buying process and how we’ve moved into an incomplete home. When you pay top dollar for a home, you expect top dollar finishes and no broken items when you walk through the door. It’s a new build for heavens sake. Would not recommend building through Lennar. There are a host of other home builders in the area that I am sure would provide better quality for the price and are not using the ridiculous bidding process. ... More

Was able to lock in a decent rate at the beginning of summer before the rates came up. Closing date got pushed 4 times. Initial start of contract was May 1 and first closing date was mid june and got pushed to end of June then mid July and last was end of July. We love our home and Lennar was able to help with closing costs and our loan officer was very responsive with updates and good and bad news. The construction is of good quality but know that mistakes are made being at the rate they are building these homes. Blue tape everything you can before closing. Look inside cabinets and attic for cross members in the frame coming loose. Painters need pay more attention with overpainting and splashing on floors. Outside the home the lawn is coming along. Weeds can overcome your new grass if not maintained. Some of the grass was brown as they were installing it. Out of the 4 trees they planted the 2 oaks are dry and brittle and i don't think they are going to come back. Two others are surely turning green but will see come next spring. Note their is not a construction supervisor onsite ensuring plans and things are done correctly. Hope that someone besides the homeowner do a walkthrough and identify all discrepancies before hand and corrective action is taken to fix them before homeowner does initial walkthrough. ... More

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

It damage a lot in my house

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Issues with walls and microwave and microwave. Fortunately Richard has been very expedite getting things fixes

DO NOT close until everything is set up. It’s been almost 2 months and we still don’t have a mailbox. Also, we still can’t get cable/internet services because the builder didn’t work with the companies ahead of time and there are no cables laid out for this services. Please do yourself a favor and go with a different builder.

Still waiting on walkthrough issues to be addressed.

I feel the property was not ready for us to move into. I didn't receive mail for over a month because Lennar did not set things up correctly with the post office. My address still does not appear on google maps so it's hard to get deliveries. I'm here almost 2 months & my list of the 30-day repairs have still not been addressed. I'm still missing a screen, a garage door window, etc. Things that should have been taken care of immediately. I have a chipped tile. I have a bathroom sink with a chip. The top of my rangehood needs painting & spackling. I could keep going on. It's very disheartening. ... More

Our home is beautiful and the construction manager (Amanda) is very informative & helpful. But the sale agent, she was a little bit rude & not really care to give a good information when I first time visit model home. My another complaint is the drive way & side walk got cracks & damage not look really good. I have to fix my own. Overalls, we love the house, especially the kitchen.

Several problems in the house since I arrive first time. No answer at all from sales representative and from Lennar customer service to my requests. Problems still pending after 5 weeks from closing.

There have been a few things that haven’t been great. Carpet was stained before we had our walk through. I called it out and it was bandaid fixed but the stains are all back. We have reports in for a fix but it is taking very long and response times are awful. We have also had issues with our stairs that have been reported and her no response. Disappointed since this is our 1st house. Figured Lennar would of been better than this.

Mortgage communications and administrations is lacking. Sales is average. Construction quality is minimally acceptable. Construction management was lacking. Communication in the whole South Carolina division is lacking. We have requested information regarding the town house project and ownership for a month and have received NO information. We have heard nothing regarding the homeowners association. We have lived here for 6 weeks and have never received owner mail. It took us 3 weeks to get WIFI and to find out there is no cable tv. As you can tell we are extremely unhappy about our new home. Contact us and set things straight. Stop avoiding the situation . You have three townhome owners and 81 that are sold out. What is the plan for this project. Why haven’t you share your plan with the three owners? What are you hiding? Awaiting a response ... More

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

We were not given any options for input into what was used in the house. It was basically take it or leave it. We went ahead with the purchase because the pricing was good and within our budget but was not completely satisfied as what we got was different from what we saw .

Overall process was stress-free, after discounting factors outside builder's control - time for getting permits, interest rate environment. Overall responsive both before and after closing for any issues that came up. Satisfied with workmanship and product.

Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.

The Lennar work family ate very nice. As for as my home. I not to happy on how they respond to issues. I prefer phone call instead of emails if I have a service request. My kitchen light is hanging down, my bathroom plug doesn't work, and water stands in my yard for days after it rains cause I don't have a good run off system. I'm having this issue after month of moving in. They are great people but I'm not too impressed by the quality of my home.

During the turning over or congratulations ceremony pay attention to small details about the house. As it will be very difficult to ask for service after. It took almost a month to have the garage door fixed bec the RC was not even programmed and when we tried it totally didn’t work that even the wall remote won’t work. If you are not a busy person you have all the time to do all but if you have work and a busy person and rely for service it will take u a while of waiting for the service to be done. Same with the ring door it was fine but suddenly stop and again a wait period of atleast 2 weeks. Up until now there are flaws we can see. ... More

Overall the experience was great! House was still not fully complete upon moving in, but out contractor was good at responding to stuff.

Three words. L. O. L.

Make sure EVERYTHING unfinished or unsatisfactory is done LONG before you close. MONTHS after closing, still outstanding issues. Lots of lip-service, slow to respond and slower to address.

Horrible craftsmanship for an upscale home it sucks for a 2600 sq ft home they screw the home owner and put in a 3 ton ac unit left exposed molding in kitchen cheapest kitchen upscale home my rear end biggest mistake I ever made buying from this builder the yard floods when it rains garage floor is already cracking I’m tired of typing you get the idea stay away