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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21067 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21067 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Experience with our new home

  • Meena C.
  • Verified HomeBuyer
  • January 23, 2026
  • Summerville, SC

This was our first home in USA and it was a very easy process with Lennar sales team. Very helpful and professional service. Not much happy about the construction team as we had to go back to them several times with issues and took longer to respond.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great experience. inspection prior to purchase was easy.

  • Claire D.
  • Verified HomeBuyer
  • January 23, 2026
  • Murrells Inlet, SC

Tanner was wonderful-a delight to work with and very customer oriented, .Bill was very helpful with a request following our move into our new home. It is wonderful here in Indigo Creek!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ideal for First-Time Buyers

  • Carmen M.
  • Verified HomeBuyer
  • January 23, 2026
  • Homestead, FL

For first time home buyers Lennar is a an excellent option, as the process is a streamlined process, easy to follow and efficient tailored for new homeowners. entering the market. I would certainly recommend Lennar; and have recommend Lennar my friends that are looking to purchase. I plan to purchase from them again in the future.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Home Purchase

  • Lauren S.
  • Verified HomeBuyer
  • January 23, 2026
  • Loveland, CO

The purchasing experience was good and up to standards, however I feel like the home falls short. Several problems with the trades that were hired to build the house. We had several problems with the breaker tripping, stove wasn’t connected to electricity properly, roofer is not a company the builder uses. Builder contacted a company in Denver that just hires whoever to do the roof, so when information was needed on the roof for insurance purposes, no one was able to be contacted about it. I love the layout of the house, the physical lot, but as far as construction, I wouldn’t buy another ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar Homes – Communication Needs Improvement

  • LC R.
  • Verified HomeBuyer
  • January 23, 2026
  • San Diego, CA

The overall home-buying process with Lennar was smooth, and the home itself met expectations. However, the delivery-day communication was disappointing. The agent called around 9:00 AM while I was signing the contract. I returned the call around 11:00 AM, but the call was never returned for the rest of the day. This was the day before Thanksgiving, which made the lack of follow-up especially frustrating. Better communication on delivery day would greatly improve the experience.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

None

  • Tsutomu I.
  • Verified HomeBuyer
  • January 23, 2026
  • West Dundee, IL

Everybody are good person who can take care.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a great experience

  • Joann S.
  • Verified HomeBuyer
  • January 23, 2026
  • Ocean Isle Beach, NC

Our settlement was awful. Unorganized, was not a smooth transaction. We got to closing on Wednesday before Thanksgiving and they told us we may not get our keys till Monday. We had to sit and wait for paper work to be finished. We came from out of state for settlement. They would not be flexible with time at all.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar disappointment

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Fortville, IN

I would expect decent home, but no, just go and work with someone else.

Lennar responded:
Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced and are sorry to hear we did not meet your expectations. We are continuously striving to improve, and your feedback helps guide those efforts. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Not Great

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Fort Mill, SC

Make sure you verify everything before acceptance walk through and final walkthrough. Some of the issues I missed to notice during the walk through later did not get repaired mentioning those are cosmetic issues.

Lennar responded:
We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how this could be disappointing. Please know we are actively working on improving our processes, and your feedback plays an important role in that effort. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Broken dryer, light switch, floor

  • Michelle J.
  • Verified HomeBuyer
  • January 23, 2026
  • Doraville, GA

Moved in with a broken dryer, electric outlet wrong voltage, defective switch and floor gap

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Everyone was very professional and Caring

  • Leslie R.
  • Verified HomeBuyer
  • January 23, 2026
  • Estero, FL

Very professional and caring team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Teresa

  • Victor J.
  • Verified HomeBuyer
  • January 23, 2026
  • Roseville, CA

I have a wonderful buying experience and would do it all over again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Will not buy again nor brag to anyone to buy

  • Sean W.
  • Verified HomeBuyer
  • January 23, 2026
  • Lakewood Ranch, FL

Terrible quality control, no finishes were Protected and it showed. I was rushed to close and have an open punchlist ongoing now almost 3 months. Certainly will not be telling anyone over at Lakewood national to move over or tell anyone I know unless they want to accept an overpriced sub par home. I could go on but none if this will make a difference cause you’re only interested in money, not the customer experience or quality. You cannot expect 1 CM to run 10-20 homes and get the same quality. By all means call me and I’ll explain from a general contractor side of things.

Lennar responded:
Thank you Sean, for sharing your feedback with us. We’re sorry to learn that you are not satisfied with the workmanship in your home.

If there are any warrantable items that still need to be reviewed, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com for assistance. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

HIT AND MISS

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Shafter, CA

ALWAYS FELT LIKE I WAS BUGGING PEOPLE IF I HAD A QUESTION ABOUT ANYTHING. REAL ESTATE AGENT FROM LENNAR WOULD NEVER ANSWER A PHONE CALL AND USUALLY WOULD TEXT BACK HOURS LATER OR THE NEXT DAY. ESCROW WISE NICK D WAS AMAZING.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Great

  • Sherwayne K.
  • Verified HomeBuyer
  • January 23, 2026
  • Jacksonville, FL

They will work with you on any issue. I had the best salesperson

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Right after I signed they had a new promotion and lennar wouldn't adjust to that. The new promotion literally came 1 week after the contract. Such a bad experience as a customer.

  • Mustafa S.
  • Verified HomeBuyer
  • January 23, 2026
  • Apex, NC

you should have price guarantee or should adjust the offer in a month or so.

Lennar responded:
Thank you for your feedback. We regret that your experience was not as positive as it should have been and apologize for any frustration caused. We are committed to ongoing improvements and truly value insights like yours as we work to better serve our homeowners. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Unresponsiveness to questions when in the process of purchasing the home

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Royse City, TX

Unresponsiveness to questions when in the process of purchasing the home

Lennar responded:
We appreciate you sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations. Our team is always looking for ways to improve, and your input helps us enhance the homebuying journey for our customers. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Kate

  • Kateri S.
  • Verified HomeBuyer
  • January 23, 2026
  • North Fort Myers, FL

My experience was and still is a nightmare. I was looking at Townhomes because of a change in my life circumstances. I felt I could manage a Townhome on my own. I qualified for financing through Lennar Mortgage. A salesman by the name of Zach showed me a couple of models. I wanted to proceed with a purchase offer but was concerned my house would not sell because of today’s market. I was told by Zach that if my single family house didn’t sell I would not qualify for financing and would get my $5000.00 deposit back. Zach said I had nothing to worry about because with my income I would ...

Lennar responded:
Thank you Kateri for taking the time to share your experience. We sincerely apologize for any inconvenience or disappointment you encountered. Please know that we are continuously working to improve our processes and provide a better overall experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Over all happy with the home.

  • Kenneth C.
  • Verified HomeBuyer
  • January 23, 2026
  • Smyrna, DE

It took four visits to get a plumbing problem fixed. It took over a month to get a broken window replaced that started cracking the first cold day we had. We had an electrical issue. Everything was fixed but it took a lot of time. Drywall mud splashed all over the steps going up the stairs over the garage and in the floor upstairs. Over all happy with the home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

First time homeowner

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Conroe, TX

For my first home purchase things went smoothly for the most part. I’m happy. I had a great team.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home is good; salesperson not so much. Lennar Mortgage is awful.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Scappoose, OR

The home is good - it was one of the first started and completed and it appears that the build is good, at least so far. Lennar Mortgage was frustrating with paperwork errors that shouldn't have occurred and staff who were inept. The Lennar salesperson acted like he didn't care as long as he got a sale. When the home closed, we had to go pick up our keys from a lockbox outside of the sales office. No sales person bothered to show up to physically hand us our keys, which was disrespectful to a customer who spent a lot of money purchasing one of their products.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Framing and trim carpenters are sub standard

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Malta, IL

All around the experience has not been good.

Lennar responded:
Thank you for taking the time to share your experience. We’re sorry to hear that the all-around experience did not meet your expectations. We appreciate your feedback, as it helps us continue to evaluate and improve our processes and the experience we provide to our homeowners.

If there are any warrantable concerns that still need to be reviewed, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com. Sincerely, Lennar Corporate Customer Care
.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Awesome experience!

  • Daniel M.
  • Verified HomeBuyer
  • January 23, 2026
  • Las Vegas, NV

Lennar is awesome. They made the home buying experience quick, easy, and relatively inexpensive. From the initial inspection through closing the Lennar staff was great. I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

MATERIALS USED

  • Rafal G.
  • Verified HomeBuyer
  • January 23, 2026
  • Loma Linda, CA

AFTER LIVING IN THE HOUSE FOR 2 MONTHS IV NOTICED CRACS ON THE CEILING DRYWAL AND CORNERS IN THE BATHROOM, DOORFRAMES ARE MADE OF PAPER MASS, NOR REAL WOOD AND SHORT SCRESW HOLDING THE DOOR HINGES TO THE FRAME TEND TO FALL OUT WITH THREAD9 HAD 2 OF THOSE INSTANCESWINDOW OPENINGS ARE NOWHERE NEAR TO BE SQUARE, TO A DEGREE WHERE WE COULDNT ORDER WINDOW SHUTTERS WITH THIN MOULDINGS.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Donna

  • Donna C.
  • Verified HomeBuyer
  • January 23, 2026
  • Eagle, ID

The home itself is great. Good build and no issues. However, if you are using Lennar as your finance loan company, I would rate an “F” . No follow up through the process. No responses to questions via email. Extended our move in date a full week, leaving us homeless. My out of pocket expenses for air bnb and storage of our belongings. I will NEVER recommend them as a mortgage company. Worst experience I have ever had.

Total Score 1


Quality 5

Trustworthiness 2

Responsiveness 3

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