Lennar Reviews

The entire process with Lennar has been amazing. Communication was great throughout the entire process from the initial visit to the community to finalizing our escrow.

Excellent team to work with. Kudos to your staff ... Vic (Sales), Jeremy (PM), Mary (Orientation), Eunice/Jenny (Loan), Customer Care (Lee)! They helped us throughout the entire process. Yes there were delays but we understood. Thank you, everyone! I know I forgot a few names. But thank you to the entire Lennar Staff for helping us move to our forever home.

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

First, people were nice. Margaret was helpful and encouraging. Only one issue with Norm where my wife felt like he was suggesting she was not truthful, otherwise he was quite nice. My issue is with Lennar's business model. I've built several custom homes over the years where I have flexibility in making changes, With Lennar - ZERO opportunity for even slight modifications. That's a bit frustrating for someone spending $600K on a house. I really think you should find a way to add some flexibility into the process. I don't expect custom home flexibility, but some.

We put down money sight unseen, going off of reviews and photos of work (this was due to a last minute job transfer and needing a house for a growing family). From day 1 of speaking to the community liaison, we were kept in the loop of construction progress, fall backs, and Changes. When were able to finally see the place in person, we were not disappointed. Then come orientation day, and seeing the final product, we were over the moon with how perfect everything turned out. Outside of normal house issues (really just a few mail pops) the craftsmanship of construction has been phenomenal. Nothing major has gone awry since moving in and we tell ourselves nightly how appreciative, lucky, and how much we absolutely love our new home. Thank you to everyone at lennar here in the PNW for a fantastic buying experience. ... More

Over valued. Had a list of work that was intended to be completed before closing and was never finished. Poor joints in the trim. Home wasn’t clean when we moved in. Exterior and interior paint not finished. Leaking plumbing. Wiring issues with garage doors. HVAC issues. Doors not hung properly. Loose exterior stone.

Worse experience in my life. Lennar has different departments and they don’t communicate with each other. Zach the sales spokesperson for the area was useless, couldn’t be found no text, or call. I seen him only one time out of 5 months. He was always off or on vacation. No help. The builder hired bad contractors to do the plumbing and had multiple leaks that needed to be correct before closing. The cleaning people flooded my house because the builders didn’t tell them they haven’t completed a flow test yet. Abraham my loan officer was unaware of certain charges to his own closing disclosure and couldn’t explain them to me. Even now after a month of being in the house Lennar Title called me and said they forgot to have me sign a document a whole month later. A week before closing the new plumbers found a bulging pipe underneath my house had to rip up the foundation in my kitchen to fix. My closing date moved 5 times from the original June 21 to Aug. 11. I say this emphatically do not, do not chose them as a builder. Only saving grace was Matt after I couldn’t contact with Zach, Matt was there to help me and my family go through the process and keep me updated. To say all of that I wouldn’t have pick them. Good luck. ... More

Prices were severely inflated and the quality of materials is not great for the price paid.

We love our new home and great neighbor.

Buying experience and process was nice and smooth.

Globs of cement all over garage floor. Globs o f cement between garage floor and beginning of driveway and a 2 inch height difference between garage floor and driveway leading to myself and guests tripping (very dangerous). Hardware missing on door lock to back porch. Masterbath shower drain corroded with tile red and white plaster :(totally unsightly). Cement splattered all over trim of outside garage door and all along front of garage where floor meets driveway, etc. One thumbs up nice quality kitchen appliances.

We love and enjoy the openness and space of the home.

Although the closing procedure was stressful, Jeff our agent was awesome. He came through in the end. I would only tell the team of agents working in one office to work as a team. Jeff gave information to them when he was due out of town. They played like they knew nothing when we asked questions. We love Jeff.

Construction began 9/9/21 moved into incomplete unfinished home 8/15/22 with assurances that quality control issues would be completed in a timely manner. Communication as to expectations has been none to weak today is 9/27/22 still have no bathroom mirrors or glass for an example. Stay calm be patient.

Post handover I raised 2 tickets, but first followup call happened to know what the issue is. Post that when they will come is unknown

My overall 3 star experience rating is based on my experience with the mortgage side of Lennar. Construction team and sales team were great.

We are happy with our house.

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

I bought a Lennar (New Home) in 2004 and had a very good experience, but this time we were disappointed. We chose the house because of the school. Our friends warned us about Lennar. We are still working to get all fixed from Lennar. A lot they just won't. While we closed on the house, they were still working at the home, and it seems like it never ends. In 2004, the house was finished, and we could move in right away after a few paint and grass fixes. This time, the walls are not even straight. We had some walls fixed already. I am tired of looking at all and wished I picked a different house. ... More

The issues I saw during my walk through have not been address for the past 9 weeks. The Condo was dirty when we got here 2 weeks after our closing. Getting help through the Lennar warranty department now.

My Home buying experience with Lennar was great. They communicated well, very transparent about construction delays and accomadated our requests on finalizing the closing date.

The closing took so long that we rushed to move and once we were in the house we started to notice things we should not never have accepted. The walls paint has cracks almost in every room. And there is a kitchen cabinet damage. We felt like our need to move was so evident that they were not listening to our complaints. Also we were not told the internet cables were not in place. It is very important for people to know ahead of time to plan things out. We work from home and it was very inconvenient for the first weeks to find out what needed to be done temporarily.

Extremely disappointed with the whole process. Our sales agent was NOT responsive - it would take days and multiple outreach for them to respond. And my house was not finished and had many things wrong with it when we closed. Now I’m dealing with all the work orders and it’s very inconvenient to juggle as we work full time. Would not buy from LENNAR again.

All of the Mortgage and Finance people were very professional and helpful. Staff always followed up on my questions in. Very timely manner! It was a great home buying experience!

DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY