Lennar Reviews

We have excellent experience. As promised every thing inclusive, Lennar stood for the same. Thank you.

Mortgage is one department that needs to be more open, consistent and concern about us, customers. Having our mortgage internally helped us to be on track with our timelines though. We moved with incomplete parts of the house, supply issues were noted from the builder. Overall, we still love our location and we had a smooth turnover and closing.

Need to finish some of the work.

Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.

There help given to us to make us close when we wanted to. Having someone available to get information when needed. Having the house ready to close move in.

Overall service was decent, price on the property is more than what it should be

Very unsatisfied with the quality of the house in general. Found many imperfections inside on out of the home, which we had the opportunity to addressed through Lennard's service request website. However, many of the imperfections have not been fixed two months after of being in the home and still no answer as when our request to fix these items will happened. I feel I am being ignored because I have made the request more than once. did not expect so many imperfections for being a new home and when asked Lennard to fix stuff they would only patch and covered the imperfections. The service provided does not fulfill my expectations in general. ... More

My experience was a great one ! It was smooth as I transitioned from my old residence to my new one. Thank you so much.

Great experience and quality product.

It has been 2 months now since we have moved in to this gorgeous community and lovely Home which I thought was not possible at all. The builder was thorough with the floor plans of the house, every room is spacious, functional and beautiful! In addition efficient because of the added Solar energy and Smart features. I would like to mention Les, he is one of the construction manager. He made sure everything was built and made into perfection before we have moved in. He spent so much time helping us and love that he is very warm and keen in helping us through the building and furnishing of the house. Id also like to mention Shay, one of best Sales consultant of lennar. She helped us move forward to the buying process. She was with us from the start till the end. She was always ready to update us and always checking on us and helping us. She is on the beat always and processed paper work very fast. Lovely lady we appreciate all the hardwork! Lastly, I would like to commend Stanley, Our Loan Officer for being so patient with us and understanding. As expected, the loan process itself was stressful and exhausting. Stanley helped us get through the stress, kept us calm through the process, answered all our calls the second he receive it and made me and my husband new homeowners! Such knowledgeable and well informed hardworking gentleman. When buying a new home, I Highly recommend using Lennar Mortgage and please look for Stanley. He will take good care of you. In this kind of business, it is rare to find good hardworking bright people with a heart, that is why my husband and I were very lucky to have met and to have worked with these 3 people I have mentioned. Its wonderful that we have the right people to help us make one of the biggest decisions of our lives. Thank you for all the hard work and all the best to the Lennar Team! ... More

This is the 3rd house we’ve built (1st with Lennar), and can’t believe the how little Lennar actually cares about quality of workmanship. I’m not going to list all the items as it would take too long, but major issues include roof leak, plumbing backup, not building home to plan (forgot conferred ceiling in foyer, forgot brick on column on front porch, Island installed in the wrong place, dishwasher/sink/cabinets in Island installed in the wrong orientation), and the countless other items. Trying to get anything fixed is a complete nightmare and a joke. Sometimes a trade won’t show up, if they do, they’re not prepared to do the work. In speaking with our neighbors, they are experiencing the exact same issues and frustrations. Lennar doesn’t care about quality and only care about how fast they get you to close. ... More

Houses were slapped together quickly. New home had sloppy workmanship, garbage and extra materials were left in the home, and a light was literally hanging out of the ceiling by a wire, upon moving in. Disappointing for the price paid for the home. The closing date was pushed back day by day, which made hiring movers, a nightmare. It was pushed back over a week with little to no information of why. The home is beautifully designed but the process and craftmanship need improvement.

The issues started as soon as I closed, faulty main door (not locking nor closing), missing components inside the house, missing cabinets, food left in the fridge by the crew, there about 18 items still not completed by Lennar. And of course the promised of reimbursing for my expenses for the faulty main door was 6 weeks the estimated amount to get the money back and of course, nothing.

I purchased the home while living in Colorado. The builders on site were responsive in interacting with my brother to address anything during the walk through and final turnover

Lennar is a very company I can recommend when buying your home , they are excellent

In March of this year our partnership began with Lennar Homes. A significant change in our family prompted the need to search for a home that could accommodate accessibility needs for our family member. Though the process took over 4 months the team responded to each request. One team member went over and beyond in their exemplary customer service and consistently demonstrated a home buyer centered approach. Travis, New Home Orientation representative, attentiveness to details, follow through for items that required attention, the willingness to research questions with prompt response and resolution, created a comfortable buying experience. Travis was professional, prompt, responsive and consistently had a positive welcoming attitude of ready to serve. ... More

We had problems before we even signed the contract. We should have taken that as a sign and not have went through with it. The communication and respect has to be most disappointing part. Buying a new house is supposed to be joyous moment and instead it was just met with people that didn’t care. From the sales person to the super I was beyond disappointed with the professionalism by Lennar. The day of closing will be a day I never forget and not in a good way. When you close on a house and don’t even receive the keys what’s the point. I can truly say that I’m ashamed to be a trade partner and have my company name associated with this disaster. Meeting new neighbors as only became a competition of who had the worst experience. For the record I respectfully lost that competition. I will give a huge shoutout to our customer care rep Kami as she has been the only one to genuinely care and try to make things right. I also know this review doesn’t mean anything and judging by the whole process we’ve had no one at Lennar will care. ... More

Bad and costly because of fees at closing

Settlement date delayed twice, including Friday 8PM phone call that Monday settlement will be delayed. Things that should be fixed after New Home Orientation were not done,l. New home but l Pros: Very nice community and responsiveness of construction management to the issue. In general feels like there is minimum attention paid to overall look and feel of a new home. Every crew was responsible for something leaving mess behind and there was no control over it. As we life here over 45 days now, we are still find new things that should have been caught and fixed before by managers.

The financial and closing experiences were far below our expectations. The walk thru was done the week before closing and only a few of the issues were resolved before we moved in.

We were a little spoiled with the space we had in the home we were renting before we decided to buy ours but overall we are Really happy with our new home and the surrounding. Great customer service. Our sales rep. (Bryan) went above and beyond our options to make it happen. we really recommend him. Also our Lennar representative (David) was always there to address any issue or question we could had. Great team.!!!

It was a pleasant journey towards owning my new house. I really like the layout however I wasn’t able to make changes anymore. There are some things that need attention and they responded to the requests right away. There’s still pending things to fix and I get updated on the status of the request. Overall I’m very happy with the house.

I wish I could have chosen some of the options myself rather than the sales agent picking everything. I also feel some of the finishes in the home could have been a better quality. I do like the layout of the house but there are things I would have done differently:, lighting, location of outlets, added towel bars, medicine cabinet etc. Short on amenities. Love the location and convenience!

Even though they have a field rep that is amazing the workmanship of the home I bought is not well put together. My experience with Lennar has not been what I had expected at all. The many issues I have encountered are not small issues and very concerning to me at this point. Electrical issues, pipe leak, AC issues I can go on. Just not a happy home buyer right now.

very disappointed at the quality of work that was done with the house. The first week we moved in the AC wasn't working properly. then a week later went completely out and we needed to get a brand new AC unit. a lot of cracks on walls and floor boards. There's an issue with the design outside that it still not been fixed. The dishwasher seems like it was not installed properly because it takes couple of attempts to actually close the door. The Warranty team are helping when they can but for a house that's 589k brand new, I shouldn't have to all these things that my family and I are going through. ... More