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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21718 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21718 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - The process was very Stressful one minute we was disapproved

  • Ricky D.
  • Verified HomeBuyer
  • September 06, 2022
  • Las Vegas, NV

The process was very Stressful one minute we was disapproved and the next minute we was approved with no apologies or sorry about the process

Lennar responded:
Hi Ricky, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Happy with my New Home

  • Margaret G.
  • Verified HomeBuyer
  • September 06, 2022
  • McHenry, IL

Nothing but positive things to say so far. The sales process and mortgage team were great, so simply and easy. The warranty issues so far have been addressed very quickly and I am pleased with the overall quality of the building.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dami

  • Oluwadamilola O.
  • Verified HomeBuyer
  • September 06, 2022
  • Raleigh, NC

Needs to do better

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not recommended

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Chapel Hill, NC

In the seven weeks since closing, have had an electrician in the home three times fixing an obvious mis-wiring issue (no lights can come on in one room unless lights on in another room) and two electrical boxes that were backyard-rigged with no to code. Have also had support out to fix the water heater, fix property drainage issues, for windows that needed fixing, and still waiting on doors to be fixed (on a month long waiting list). Additionally, one section of the irrigation system was installed without sprinkler heads, and that issue I've been promised would be fixed three times, ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - We had a great experience either the entire team at Lennar.

  • Camille P.
  • Verified HomeBuyer
  • September 06, 2022
  • Myrtle Beach, SC

We had a great experience either the entire team at Lennar. The price of the home was a little steep, and the quality of the material was not that great. Otherwise everything else was ok.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience.

  • Lori A.
  • Verified HomeBuyer
  • September 06, 2022
  • Redlands, CA

Everything about the process was great. The house is well made and has all the modern “smart” features. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Extremely bad experience working with Amanda.

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Spring City, PA

Extremely bad experience working with Amanda. Not responsive at all once the house is signed. heard the same feedback from all my neighbors I spoke to.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

They sold me a home with all patches. It is not a new home right from the beginning.

  • Sreedhar T.
  • Verified HomeBuyer
  • September 06, 2022
  • Spring City, PA

I will not recommend Lennar. They used contractors who are not professionals in the industry. The guys who worked on my home looks like trainee -no experience at all. Workmanship is very very very poor. The inventory used is of cheap quality. Lawn is half done, Worst and cheap quality engineered hard wood. The floor is chipping out even before I closed. They did some patch work but the entire floor(atleast most of floor) needs to be redone. the exhaust fan in the kitchen makes sound loke a lawn mower. They showed something in model house but installed lower priced appliances.The staircase ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Smooth Process and Relatively Painless Experience

  • Robert S.
  • Verified HomeBuyer
  • September 06, 2022
  • Fuquay Varina, NC

Smooth and easy experience through the entire purchasing and closing process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We’re very happy with our new home.

  • Albert C.
  • Verified HomeBuyer
  • September 06, 2022
  • Plumsted Township, NJ

We’re very happy with our new home. The sales staff and customer care team have been a pleasure to deal with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The experience was and still has been so bad, I would not recommend

  • Natalia C.
  • Verified HomeBuyer
  • September 06, 2022
  • Leesburg, FL

The experience was and still has been so bad, I would not recommend anyone this builder sadly. The service has not been good, still after 2 months of moving in to the house I still have things that have not been fixed, things that should have been done before the closing date.

Lennar responded:
Hi thank you for writing this review and apologize for the experience. Please send us an email with anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good experience overall

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Brighton, CO

Experience was overall pretty good but communication was lacking at times when we told it was on track then suddenly we were closing two weeks early which would have been nice to know since that changed our first payment date. When it comes to warranty issues most are dealt with fairly quickly but we do have a few big issues that we are having trouble getting taken care of. I also wish they had an option to include landscaping for the back yard as an option especially since we have a strict HOA. Other than that these issues the homes are beautiful and definitely feel like we got a great price ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Easiest home buying experience ever!

  • Beth M.
  • Verified HomeBuyer
  • September 06, 2022
  • Coatesville, PA

From first meeting with the sales rep to closing has been a breeze. They are a very experienced builder and know how to get the job effectively and quickly. 2 months from 1st meeting to settlement. As with any building process, there where some items on my punch list but they were addressed quickly. I’d recommend the community and builder to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Casey

  • Casey S.
  • Verified HomeBuyer
  • September 06, 2022
  • Sun City Center, FL

Thank you very much Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is the best Builder

  • Thulasiram M.
  • Verified HomeBuyer
  • September 06, 2022
  • Fuquay Varina, NC

It’s really good experience with Lennar. The way they constructed home and the responses on each stage was remarkable. I already suggested few of my friends to buy home in my community and they did. Overall Lennar builder is best.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Enjoyable experience, would recommend Lennar!

  • SFR L.
  • Verified HomeBuyer
  • September 06, 2022
  • Monroe, NC

Enjoyable experience, would recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I had one roof leak and one air conditioner drain leak in my

  • Lynn D.
  • Verified HomeBuyer
  • September 06, 2022
  • Lebanon, TN

I had one roof leak and one air conditioner drain leak in my loft area. The leaks have been fixed however I’m still waiting for the drywall and an upholstered chair that was stained to be fixed. It’s been 3 weeks. Also the garbage dumpster is not emptied on a regular basis. The management company states trucks are in the neighborhood blocking the dumpsters. There have been no trucks on the street for the past three weeks. Lennar needs to change the HOA management company to one that is more responsive. 4 phone calls and an email have proved to be ineffective. I’m to the point of not ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Very Frustrating

  • Edward M.
  • Verified HomeBuyer
  • September 06, 2022
  • Huntersville, NC

I found the Lennar experience very frustrating, and would not be repeat buyer. For the price paid, I am disappointed in the development, the finished home, the Lennar processes, and absolutely beside myself that Lennar will not allow, tolerate, or discuss simple, inexpensive changes to make the finished home more “functional “. The Lennar famous quote “it meets code”, and “that’s what’s on the drawing” is heard over and over when you ask for simple changes; early or even before the build. There’s insufficient space for me to outline the issues and watch outs when buying in a Lennar ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Lennar - When we first arrived at our vacation home the Lennar team was

  • Rennie C.
  • Verified HomeBuyer
  • September 06, 2022
  • Punta Gorda, FL

When we first arrived at our vacation home the Lennar team was very responsive to resolving any immediate issues. We still have issues pending that they tell us are in the works. We trust that when we return many of these issues will be resolved. So far we have been extremely happy with the process, It is a breath of fresh air to purchase a new home that when you move in all the landscaping and appliances are already in place.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Joyce H

  • Rong H.
  • Verified HomeBuyer
  • September 06, 2022
  • Punta Gorda, FL

This is our second investment property we purchased from lennar. We are satisfied the quality with their service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I purchased in November 2021 with Lennar , the salesperson was

  • Jean K.
  • Verified HomeBuyer
  • September 06, 2022
  • Mooresville, NC

I purchased in November 2021 with Lennar , the salesperson was very helpful and knowledgeable in the process, the builder of the home went above and beyond my expectations with the home , really no delays in the process , moved in July 2022, very happy with the whole process with Lennar from start to finish.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Finishing is not great, not addressed the inspection report

  • Rupesh Y.
  • Verified HomeBuyer
  • September 06, 2022
  • Fuquay Varina, NC

Finishing of edges are not good. Counter top base finishing is not properly. Garage out side liner also not installed and aligned. My construction manager is Ryan.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Homeowner

  • Carmen C.
  • Verified HomeBuyer
  • September 06, 2022
  • Saint Cloud, FL

I have buy a few new home in my life. This been the worse a sloppy job was done on the finishing touch this home wasn’t moving ready. On my 1st call to repair stuff I put in 7 request. Forget outside work that a mother call. Really disappointed

Lennar responded:
Hello Carmen and thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. If there are any items outstanding, please send a message with details to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Not a great experience for 1st time buyer.

  • Edgar O.
  • Verified HomeBuyer
  • September 06, 2022
  • Saint Cloud, FL

Not a great experience for a 1st time home buyer. Bad communication, there was never an answer on time, still having issues and there not being addressed or taking care of, was not provided the important information.

Lennar responded:
Hi Edgar, We thank you for taking the time to write this review. We are sorry to hear about the communication issues you mention having during your home buying experience, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Complete Junk

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Ruskin, FL

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

Lennar responded:
Hi , thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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