Lennar Reviews

I still have someone else’s ring box at my house because the builders were careless and have no idea where mine is. So someone else has mine and can log into my camera in front of my house. My customer care coordinator told me it was rings problem.

I’ve contacted the builders multiple times about a hanging vent and also putting a front door prep hole and nothing just the run around about I’ll get to it and nothing I regret purchasing from y’all everything is cheaply made and designed

This is our 2nd new construction home purchase experience. It was very smooth from beginning to end. Lennar made the process easy by preselected all color schemes and everything included package such as blinds and security system - which is super helpful especially for an out of state buyer like us. It’s unavoidable to find something that needs to be fixed but the team always responded quickly so far! We are very happy with the purchase overall.

The homebuying experience was poor. Sales staff were dodgy about answering questions and not very transparent about the homebuying process. It was a sellers market and this was an apportunity for builders to show what kind of seller they were going to be and they showed it. They quoted us a close date of March (i think to entice me to buy the house), We actually closed at the end of June after delay after delay. I understand it was a pandemic but this was ridiculous. After so many delays and i was frustrated with them, they actually said 'if you don't want those house we can just go to the next buyer.' The post ownership experience has been fine. They have been attentive and prompt to defects and any build issues that have come up. ... More

Promises were made....but not carried out. Fit&finish very poor. Did anyone care? Pretty much no. I would not accept any service people to come in and finish what was promised as I don't feel anything would be any better than now. No faith in your labor.

The Lennar home buying experience was quite pleasant. The on site agent, Angela was GREAT to work with. Gary the builder always made time to answer my questions and never made me feel like I was a bother.

I had a very good experience with my Lennar representatives .

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

We ran into many delays immediately after I reserved my site. Due to covid many of the materials were extremely difficult to get, not just for Lennar, but the entire construction field. I know because I'm a electrical contractor. However, Aubrey and the team were able to make everything happen and I was able to move in on time. Love the location and the overall look of my new home!

Lennar! Lennar! Lennar! They helped me buy my first home that ended up being my dream home. I am now a Veteran homeowner and I wouldn't have gone with any other builder. Justin and Christopher are the utmost professionals who answered any questions I had throughout the process. They have a great team overthere!

The whole home buying process was a breeze. Lennar was able to provide competitive mortgage and insurance rates. We were updated regularly on the homes progress. We have been at our new home for 2 months and no complaints to date. Any minor issues were addressed by the service team.

When I complained about HVAC - response was "It is not life threatening and it will take time to get it done. Now they have postponed one more week - after 10 days". You will hear gaps in the doors, on the VPC floor. None of your requests will be addressed at any stage of the process. Better to stay away from Lennar in future, if possible.

Communication is nonexistent. Say one thing do another.

I do understand that Lennar is an extremely large builder that relies on volume not on quality. I think what disappointed me the most was the lack of interest to pay attention to detail, inspect their own work and the lack of interest to make things right. For those reasons plus more I can not recommend Lennar to anyone

The end result is a beautiful home! My two issues: the sales agent, Julia was very arrogant and condescending! This is the 6th house I’ve purchased and not new at this! She demanded I select a lot that I didn’t want as “there are 10 other people waiting to purchase each model!” Also, when a model depicts an open bannister railing, I shouldn’t view my finished house and be told that there is a wall instead and that this was an option but you can’t have ANY options!! This was not explained-we we’re rushed and treated unprofessionally! Treating home buyers with courtesy and respect goes a long way and Lennar missed the mark on this one! ... More

Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.

The sales team, was great. The floorplan and model of the home is very good. The quality of the materials is fair to good. There have been many problems with Several issues that have arisen since moving in. Air-conditioning issues, electrical issues, water tank issue. I do realize they’re still working on building but the attention to detail prior to moving is substandard. The responsiveness of the team to fix these issues is up to par though.

This is our 3rd new home in the last 30 years. We are really happy with every phase of our experience with Lennar ,our sales consultant and purchase, quality of construction and attention to detail inside and outside of the home and imagination of design packages with everything included made it easy . Quality control and care given after our home was delivered was excellent. Our team , Katie, Jamie, and Chris were excellent to work with and are an asset to Lennar.

The experience was great. They worked with us and we oversaw every step. I could not buy resale without bidding wars. So new home was the way to go. We had a few hiccups after close but all issues have been resolved

It is a great community and I bought the larger unit and the handover was on time and post sales support is fine but Lennar did not disclose it was offering incentives to other folks and my cost was higher than other folks.

Bad quality , even the paint and the floor .

Helpful and patient with the entire home process

First, I felt so depressed when deciding to buy this new home. But Ms. Jennifer (New Home Consultant) helping me a lot the entire process from initial purchase to final move-in, by calling or texting me, no matter in weekday or weekend, because I live out of State. Her excellent job made me feel so comfortable. My new home is a good quality and beautiful. The builder's team is also doing an excellent job as promised in timely fashion. I will refer families and friends about this builder.

The house is nice and has decent finishes. They have been very prompt fixing the any issues. the house was exactly as promised and in the time frame indicated. Melissa did an amazing job in keeping us updated through the house building process

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!