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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18305 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18305 Reviews in All Areas

Star Rating Breakdown

5 ★ 7502

4 ★ 3453

3 ★ 3094

2 ★ 1985

1 ★ 2271

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Frustration

  • Jo H.
  • Verified HomeBuyer
  • September 03, 2021
  • Williamsburg, VA

I was disappointed that I was not given a chance to select my options, or even given an idea of what they were, until minutes before the builder needed them. Our street has been under construction for a year, and there are still many houses to be completed. The builder doesn't keep the street clear of workers' vehicles and debris; at times, the trash trucks and regular cars can't get through, so how would a fire truck or ambulance get through? Construction housekeeping is non-existent, nails in the street, lunch trash - garbage - in our yards, street, and common areas.

Total Score 3

Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Once home is sold, no issues are taken care of.

  • Apoorv K.
  • Verified HomeBuyer
  • August 29, 2021
  • Bensalem, PA

We bought the home in March 2021 and have flooring and wall paint issues at many places in the home. We filed work orders and when it's time for work orders to expire, management asked me to re open work orders with new expiry date. We are fine if you want more time but it has been 2 months now nobody is processing work orders. At least give the full 1 year support guys. Wifi is not working above 2nd floors at all. Bathroom Shower rod fell off. Wooden flooring came out. Paint is getting chipped off. Living room washroom door lock is not working. Lights panels on the ceiling coming off. ...

Total Score 3

Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Everyone is very polite

  • Thomas L.
  • Verified HomeBuyer
  • August 26, 2021
  • San Antonio, FL

Happy that we gave moved here, but management does not respond well to facilitate open maintenance issues

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Too many instances of being told "that is not covered by your

  • Denise S.
  • Verified HomeBuyer
  • August 25, 2021
  • Milwaukie, OR

Too many instances of being told "that is not covered by your warranty"....backyard flooding, gate/fence issues, etc.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

The quality needs to be inproved

  • Yuan T.
  • Verified HomeBuyer
  • August 20, 2021
  • Punta Gorda, FL

The first we moved in, the outlets in master’s bath did not work. The dishwasher did not work. I was told that we will get a new one, but we did not. The painting is below standard. Personally, I feel the windows in master bedroom is too small.

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - They need to work on training sales people in the office better

  • Christopher A.
  • Verified HomeBuyer
  • August 19, 2021
  • Cedar Lake, IN

They need to work on training sales people in the office better

Total Score 3

Quality 5

Trustworthiness 3

Value 2

Responsiveness 1

Lip service post sale

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Longs, SC

The fountains in the pond mysteriously "all failed at the same time" 3 months ago. Lennar continues to tell us they are being repaired yet the fountains are still missing. We can not get a clear answer when they will be repaired,or why they sent replacing them. Algae has set in, the wildlife is dying and our aesthetic is missing. Wildly disappointing the lack of accountability and misinformation.

Total Score 3

Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

Until 2 weeks ago no one attempted to make repairs. Severe issues in fewer than 3 months (stove, garage door, a/c and a few more things). It doesn’t build a lot of trust to have new things break that early and no one repairs them for multiple weeks.

  • Jamal G.
  • Verified HomeBuyer
  • August 17, 2021
  • Marietta, GA

The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.

Total Score 3

Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Lennar - Please do your do due diligence to make sure grading is up to

  • Teresa S.
  • Verified HomeBuyer
  • August 09, 2021
  • Crandall, TX

Please do your do due diligence to make sure grading is up to par still having issues

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Getting in on ground floor of any community is a must in order to give

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2021
  • Westfield, IN

Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies should be passed down to the consumer but is not. Homes are fit together to tightly with no room for mowers to slide through. My air conditioner was hit snd dislodged. The landscapers do not grade yards properly including picking up rocks and proper leveling before laying down sod. Also they set up a founders club if first 15 buyers to run the ...

Total Score 3

Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Brad and Sawyer were the best personnel.

  • Noelle H.
  • Verified HomeBuyer
  • August 06, 2021
  • Cedar Lake, IN

Everything is NOT included. There is yard maintenance. The house was not ready at closing. Cleaning crew was on site for 30 minutes. Punch list was extensive due to incomplete or shoddy work.

Total Score 3

Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Lennar - Subfloor already makes noice , carpet work is horrible.

  • Jovanna M.
  • Verified HomeBuyer
  • August 03, 2021
  • Las Vegas, NV

Subfloor already makes noice , carpet work is horrible. Other than that house is beautiful.

Total Score 3

Quality 3

Trustworthiness 5

Value 2

Responsiveness 1

Lennar - Average….

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2021
  • Cottage Grove, MN

Average…..most things fine, others great, some poor

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Second home I've purchased in Colonial Heritage. Love the residents and activities

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2021
  • Williamsburg, VA

Quality and pride in workmanship today is not what it was when I purchased my first Colonial Heritage home 2009

Total Score 3

Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Condescending attitudes from customer service and sloppy finishes

  • Christina J.
  • Verified HomeBuyer
  • July 20, 2021
  • Lake Forest, CA

Avoid buying move-in ready homes - you forego the ability to check their work before walls go up. Judging from the sloppy finishes, I wouldn't be surprised if there are latent issues that will arise down the line. Already, I'm dealing with failing grout (within a month of closing) that they attempted to use grout in a tube to fix. Of course it's not holding and they believe owners are clueless enough to believe this is an actual fix and literally stand there arguing (justifying) all the issues in the home.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Buying process was like any other

  • Joshua B.
  • Verified HomeBuyer
  • July 13, 2021
  • Fort Worth, TX

The biggest issues we've had have been with the warranty and issues we had with the house even before we closed. They build them quick and sloppy and when they send out people to "fix" issues they just cover it up and don't actually fix anything correctly. If you want a quick built homebuilder that sacrifices quality for quantity, Lennar is there for you.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Price for home is high, also electronics are not good quality.

  • Nitu R.
  • Verified HomeBuyer
  • June 29, 2021
  • Morristown, NJ

Price for home is high, also electronics are not good quality.

Total Score 3

Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

I was provided with great customer service.

  • Edelmira B.
  • Verified HomeBuyer
  • June 29, 2021
  • Richmond, TX

Since moving into my home , there’s been some concerns that occurred from what I believe to be a rushed job and therefore affected the quality of the house

Total Score 3

Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Really difficult to deal with them

  • Imar C.
  • Verified HomeBuyer
  • June 29, 2021
  • Kissimmee, FL

Customer care doens't care about customers at all.

Total Score 3

Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Once the papers were signed, Lennar became difficult to get ahold

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Andover, MN

Once the papers were signed, Lennar became difficult to get ahold of with issues.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Not satisfied with issues that have not been fixed

  • Darrel F.
  • Verified HomeBuyer
  • June 29, 2021
  • Fate, TX

Not satisfied with issues that have not been fixed

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2021
  • Tinton Falls, NJ

Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court ...

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Get everything in writing.

  • George V.
  • Verified HomeBuyer
  • June 22, 2021
  • New Port Richey, FL

Get everything in writing. Don’t trust your sales person as they are not always told what the corporate decisions are and seem to be the last to know.

Total Score 3

Quality 4

Trustworthiness 1

Value 4

Responsiveness 2

Lennar - Lennar mortgage took Forever!

  • Thomas M.
  • Verified HomeBuyer
  • June 17, 2021
  • Williamsburg, VA

Lennar mortgage took Forever!!!but maybe the pandemic played a part in it

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Make sure you have a Realtor BEFORE visiting model homes!

  • Tammy C.
  • Verified HomeBuyer
  • June 08, 2021
  • Summerville, SC

Make sure you have a Realtor BEFORE visiting model homes!!

Total Score 3

Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

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