Lennar Reviews

There were many things missing and this very expensive house was sold too quickly. The build quality was not up to par for the value. The escrow finance and buying process were extremely disorganized and unprofessional. Nothing was connected to local utilities and solar which it was supposed to be...

Build time was longer than usual due to COVID but quality is good and they fixed all issues found before and after closing. I like Lennar’s everything’s included and that’s lots of value that you would need to pay extra with other builders.

Lennar allowed us to switch our deposit to a second home when we ran into problems selling our existing home. However, when we were able to switch back to our original choice three weeks later, Lennar increased the price by $5,000. The engineered wood floors showed buckling when we moved in; however, the Customer Service team agreed to replace the.floor where it was damaged.

We had given up on a new home due to Covid. But when Lennar in Lewes opened a new section with a lot perfect for us, we were thrilled. We were hoping to be in faster than the 8 months it took from contract signing. But 8 months was our absolute limit and Lennar met that goal. Communication during the construction phase was difficult until we realized that the construction manager Tom as the person to go to for reliable information. We valued his honesty and responsiveness. Now that we are in, we have some concerns in that we are the very first house in this development with a basement. We had some issues during construction that were difficult to resolve but the good news is that they WERE resolved. Now we have some initial issues with a wet wall in the basement and unacceptably high humidity levels in the house, and we are hopeful that Lennar will be responsive without too much difficulty. we wish Lennar could offer just a few more options in the house. No bathroom towel bars, the absence of any utility sink and refusal to provide one as an option seems very strange. But I guess the reality is that keeping options to a minimum helps keeps the price as reasonable as it is. And it is VERY reasonable. In sum, we are thrilled with the home. My concerns lower their grade from an A to a B+ We certainly recommend them ... More

The workmanship is cheap and response to address the issues not the one we expected by Lennar. We bought another home in Texas and it was completely different, the workmanship was much better, response was quick and very little items to addressed, all security system and others associated with a smart home was already installed including providing a person to guide you with the apps to connect to your smart home. Limited knowledge of the construction staff to address the issues except Darilyn that has been helpful and looks for advise if she doesn’t know.

Very beautiful home in a beautiful area. We had everything we needed in order on our end so there was very minimal headaches the first couple of months we waited for the home to be built. Last three weeks went completely down hill. Apparently a certain part we needed for our hood vent was not available and this prevented us from moving in, according to Lennar. From the beginning, I said I don’t care about the hood vent. Just give me the home and you can figure it out after. No can do said their sales staff, it’s impossible to close without this ”critical part” because the city with not allow it. I was patient for about three weeks and our closing date came and went. Once we missed our second closing date, that’s when I began calling at least once a date for updates. At this time, the sales staff seemed to go out of their way to make this as frustrating as possible. From them not communicating within themselves, to missed deadlines, not returning phone calls etc. it was clear they had no idea what the construction side was doing. When I called, to tell them that I had young kids in school, and renters moving in on our current home and we had to move out, that did not motivate them to move any quicker. They still dragged their feet and seemed ti be enjoying it. All due to a missing part on an exhaust fan!! I finally called the called the city of Shafter to ask why they will not sign my building off with one trivial part missing and guess what? The city of Shafter said that was ridiculous and stated had Lennar shown them the building with one trivial part missing, they would’ve signed at once with the exception that Lennar return after we moved in and finish whatever they needed to finish. The tone of the city, was just as incredulous as I was. After that we were able to move in within the week with the week with the fan still not complete, but happy with our home regardless, which is what I asked for from the beginning. The one thing that the sales team said was "not possible “ was completed by me with one call. All due to a missing part on an exhaust fan!! It’s been about a month since we moved in and the Lennar sales team still hasn’t been able to get their whole team to finish the fan and we still are getting the runaround. But we don’t care because the home is ours. I can’t help but wonder, if I didn’t make a simple phone call, if they would have been still playing games? Absolutely! All due to a missing part on an exhaust fan!! ... More

1.Not much quality in construction. Construction Manager accepted the issues after giving so much of explanation. Most of the teams giving same kind of response like "it will be like that and cant do anything or putting on the other team". Eg found so much of gap between baseboards and flooring. Flooring team said we are helpless due to the ground concrete was not good. 2. Moving forward need to increase the width of Main Entrance Door from 35 in to 37 in because the new modern refrigerators are unable to carry inside because these refrigerators are having a min of 36 in width. 3. Interest rate is higher (0.5-0.75%) in Lennar Mortgage when compare with outside market. ... More

We have tried to be who we are which is very accommodating and understanding people. Unfortunately the system has not been conducive to continue that. I have asked repeatedly to have our front door replaced to no avail. I had to place a chain around the two latches to secure our home. We have informed your staff that we don’t feel safe and that did nothing. You want more disappointments call me at216-789-2649. I don’t expect a call!!!

Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.

Johnson Developement dropped the ball. Have been in my new home for over 8 weeks now and still dont have mail servive, internet or cable. Cannot get a return phone call from them!!! They get there $$$$$ upfront

This is our first new home purchase and Lennar made it very easy for us along our journey. Larissa was our sales agent and she was incredibly helpful and responsive every step of the way. The in house financing was also such a great experience. We love our new home! Lennar did a great job all around.

Lennar was there for us through the process. We love our new villa. Most of the minor issues have or are being corrected.

I am new home buyer ..totally happy with lennar

I am definitely encouraging my friends and family to go for Lennar only because of thier quality work/products/materials. The down side of Lennar builder is that you won't get the house whatever they have intial clousing date. Keep in mind the date will be revised 2-3 times and you will have to wait one-two months more.

For starters, their system for purchasing homes through a bidding process seems very greedy. At one pint they let us know of a home model we wanted but wanted us to offer more for it. Their policy was that the highest bidder won the home. It very much appeared we were the highest bidder but they wanted us to bid more, and then turned us down when we wouldn’t. They did this under the guise of forcing us to close on another home we made an offer in sooner (20 days)-in which the sales rep told us they had allowed others to swap homes if another model came out for bid. He made it seem like we’d have a better opportunity to purchase the other model if we moved forward with our offer on the model we won, but then went back and said “no we’d still have to bid on the home” and then because we bid high on the home we had won, they didn’t want to let us out of that offer unless we offered the same amount over on the model he knew we wanted more. Which BtW would have put that home nearly $350k over what the original asking price was. Again, greedy. Then, despite assuring us the home would be complete with the earlier closing date, unfortunately, much like many of our neighbors, we moved into an incomplete home. We have a kick plate in our kitchen that is totally broken, walls with no paint, holes in walls where they attempted to hang railings, railing holes that are not patched, broken cabinets not replaced (one replacement still in our garage), incomplete baseboard trim (stopped 7” inches early on a wall), closet doors not installed properly, sliding back door that sticks and has issues with the lock, our list is extensive (and that’s only SOME of what wrong with our downstairs). They had 3 weeks to fix the punch items before we moved in and didn’t touch anything. Neighbors moved in without counter tops and a slew of issues similar to ours. Some moved in nearly a year ago and still haven’t had items related or repaired. We’ve been in our home a month now and no repairs or replacements have been made. They also use very very cheap light and bathroom fixtures (chrome finish over plastic), and appliances are all lowest model levels. It’s been a huge disappointment in our excitement to move to a new state and new community. We love our community, just very dissatisfied with how we were treated and manipulated through the buying process and how we’ve moved into an incomplete home. When you pay top dollar for a home, you expect top dollar finishes and no broken items when you walk through the door. It’s a new build for heavens sake. Would not recommend building through Lennar. There are a host of other home builders in the area that I am sure would provide better quality for the price and are not using the ridiculous bidding process. ... More

Was able to lock in a decent rate at the beginning of summer before the rates came up. Closing date got pushed 4 times. Initial start of contract was May 1 and first closing date was mid june and got pushed to end of June then mid July and last was end of July. We love our home and Lennar was able to help with closing costs and our loan officer was very responsive with updates and good and bad news. The construction is of good quality but know that mistakes are made being at the rate they are building these homes. Blue tape everything you can before closing. Look inside cabinets and attic for cross members in the frame coming loose. Painters need pay more attention with overpainting and splashing on floors. Outside the home the lawn is coming along. Weeds can overcome your new grass if not maintained. Some of the grass was brown as they were installing it. Out of the 4 trees they planted the 2 oaks are dry and brittle and i don't think they are going to come back. Two others are surely turning green but will see come next spring. Note their is not a construction supervisor onsite ensuring plans and things are done correctly. Hope that someone besides the homeowner do a walkthrough and identify all discrepancies before hand and corrective action is taken to fix them before homeowner does initial walkthrough. ... More

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

It damage a lot in my house

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Issues with walls and microwave and microwave. Fortunately Richard has been very expedite getting things fixes

DO NOT close until everything is set up. It’s been almost 2 months and we still don’t have a mailbox. Also, we still can’t get cable/internet services because the builder didn’t work with the companies ahead of time and there are no cables laid out for this services. Please do yourself a favor and go with a different builder.

Still waiting on walkthrough issues to be addressed.

I feel the property was not ready for us to move into. I didn't receive mail for over a month because Lennar did not set things up correctly with the post office. My address still does not appear on google maps so it's hard to get deliveries. I'm here almost 2 months & my list of the 30-day repairs have still not been addressed. I'm still missing a screen, a garage door window, etc. Things that should have been taken care of immediately. I have a chipped tile. I have a bathroom sink with a chip. The top of my rangehood needs painting & spackling. I could keep going on. It's very disheartening. ... More

Our home is beautiful and the construction manager (Amanda) is very informative & helpful. But the sale agent, she was a little bit rude & not really care to give a good information when I first time visit model home. My another complaint is the drive way & side walk got cracks & damage not look really good. I have to fix my own. Overalls, we love the house, especially the kitchen.

Several problems in the house since I arrive first time. No answer at all from sales representative and from Lennar customer service to my requests. Problems still pending after 5 weeks from closing.