Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19015 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Overall experience has not been pleasant.
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Lake Forest, CA
Overall experience has not been pleasant. From the sale process to the closing process and then to moving in has not been pleasant. The sales process was not transparent when we were on the waiting list. When we were walking through, we were not comfortable with the construction manager asking us if we expect everything to be perfect! When closing the worst has been Lennar Concierge who never once responded to our queries- this has been the worst experience. When we moved in, AC was not working, doors started to creak within a week and we did not appreciate the fact that we had to install and ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - The process was smooth but after living here for a few month
- Elise B.
- Verified HomeBuyer
- January 10, 2022
- Riverview, FL
The process was smooth but after living here for a few month now.The workmanship and quality of materials and appliances are so poor.I have had several issues since moving in.My latest issue was leaking beneath my kitchen sink which damaged the flooring.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Promises promises
- John S.
- Verified HomeBuyer
- January 02, 2022
- Punta Gorda, FL
Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 4
Brat and Kenneth And Antoine Anything I need it it was there
- Leonardo M.
- Verified HomeBuyer
- December 30, 2021
- Haines City, FL
Anything I need it it was there
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 5
Lennar - Lots of issues But takes forever to resolve Our settlement was
- Jai S.
- Verified HomeBuyer
- December 30, 2021
- Clarksburg, MD
Lots of issues But takes forever to resolve Our settlement was 8/31/21 but I don’t have a schedule for repairs
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
Lennar - It says a lot when you speak to neighbors and they all share
- Richard K.
- Verified HomeBuyer
- December 30, 2021
- Venice, FL
It says a lot when you speak to neighbors and they all share the same problems and frustration with the builder as you do. I dread the problems I might come across 5 years from now.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 4
Love our house but Lies made it a horrible experience
- Tiffany O.
- Verified HomeBuyer
- December 28, 2021
- North Las Vegas, NV
The fact that they lied to us about our closing delays. We love our house. We love what we chose for our upgrades. The construction process was great, however the paperwork and behind the scenes was completely an unorganized mess. We were lied to about FHA/HUD delays that we had a feeling were lies, and recently found out to be definite lies. So disappointing. Nothing we can do about it now but definitely made me angry!
Total Score 3
Quality 4
Trustworthiness 2
Value 3
Responsiveness 3
Constant delays
- Dan K.
- Verified HomeBuyer
- December 21, 2021
- Dayton, NV
It was one excuse after another as to why it was delayed three months. Every delay was blamed on covid, but it sat for over a month with nobody working on it.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Not the lowest quality but not nearly the highest either.
- Judd S.
- Verified HomeBuyer
- December 16, 2021
- Lakewood Ranch, FL
Not the lowest quality but not nearly the highest either. Too many sensible items missed. No lights on house numbers outside and all houses look the same. Hard to distinguish your home at night and even in the day. Many light switched in absolutely the wrong place. At closing, refrigerator was dead, needed to be replaced. Numerous cabinet doors needed adjustment or replacement. Shelves missing. Crack in Lanai. Carpet seam runs right through the middle of the bedroom. Two car garage will only fit two cars if they are both very small cars. My SUV barely fits. Hot water, or no hot water ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Nice house but poor finishing work
- Tina S.
- Verified HomeBuyer
- December 15, 2021
- Surfside Beach, SC
The Home is nice with nice appliances, and appears quality hvac and such. Poor finishing on drywall, painting and appears rushed. Lennar was pushing by trying to get me to use their financing and rushed my closing because I did not go with them. Aka rushed finishing. Cabinet doors fell off upon moving in. Garage door still squeaks, dishwasher wasn't installed correctly and plumber left caulk in the drain. Poor response on fixing issues. Have furnace had a loose hose and had to come fix. Sloppy work.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Far from being perfect
- Anonymous
- Verified HomeBuyer
- December 14, 2021
- Whittier, CA
Don't expect to walk into a perfect home. The builders needed to pay closer attention to the details. I've had a lot of issues. Wrong door handles, non working garage lights, leak in the pipe, uninstalled hoses and unleveled doors. It's frustrating to address all of these issues with different departments.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Spec house.
- Edward P.
- Verified HomeBuyer
- December 10, 2021
- Princeton, TX
Spec house. Know what you’re buying, lennar is there for money.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Lennar - Constant staff turnover and poor communications.
- Donald D.
- Verified HomeBuyer
- December 09, 2021
- Troutman, NC
Constant staff turnover and poor communications.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - I wish it was better overall a lot of stress and you guys never
- Vance M.
- Verified HomeBuyer
- December 07, 2021
- Aberdeen, MD
I wish it was better overall a lot of stress and you guys never fix what we ask y’all to fix
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Make sure you ask questions.
- Anonymous
- Verified HomeBuyer
- November 30, 2021
- Crandall, TX
Make sure you ask questions.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Brandon from warranty dept helped in resolving issues but the quality of workmanship is very below average.
- Anonymous
- Verified HomeBuyer
- November 30, 2021
- Charlotte, NC
What you see (model home) is not what you get. Have a professional home inspector look into the quality of home before you sign closing docs and get issues resolved.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Dishonesty
- Michael M.
- Verified HomeBuyer
- November 25, 2021
- Thornton, CO
I asked the Lennar construction manager if Lennar would put in frames/support for ceiling fans for the back deck. The response was " Normally we don't customize homes, but thats not a big deal. We can handle that. Three times during the construction, I reminded him. On the walkthrough I asked about the ceiling fan supports. His response was "Lennar doesn't do that. If he would have been honest. I could have had the supports put in myself while the soffit was still open.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Do not finance with Lennar
- Stefanie E.
- Verified HomeBuyer
- November 24, 2021
- Fontana, CA
The sales team and home care team have been great. Beautiful home with minor issues after move-in that were taken care of quickly. The Lennar Mortgage is incredibly shady. Worked with the mortgage team for over eight months. Terrible communicators with even worse work ethics. Tried to take our house back at the last minute due to errors on their part that could have been solved but they refused to try to work with us. Forced to threaten legal action before we were heard and given a chance to find a new mortgage company less than 24 hours before we were to sign documents. Stay away from Lennar ...
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Lennar - Go with a builder who offers options.
- Toni G.
- Verified HomeBuyer
- November 16, 2021
- Commerce City, CO
Go with a builder who offers options.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 5
Lennar - There is cheap wood fencing
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
There is cheap wood fencing
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 5
Keep your eyes open
- Terry P.
- Verified HomeBuyer
- November 12, 2021
- Longs, SC
Read and understand everything line of the contract.Use your attorneys for closing do follow up.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - They used to be very attentive but with the housing boom they
- Anonymous
- Verified HomeBuyer
- November 09, 2021
- Oceanside, CA
They used to be very attentive but with the housing boom they have forgotten about their customers and how to treat people.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Lennar - Loan officer wasn’t as thorough as I would have liked with answering
- Dana R.
- Verified HomeBuyer
- November 04, 2021
- Fresno, CA
Loan officer wasn’t as thorough as I would have liked with answering questions and explaining things. I feel like it was assumed I knew and understood things as they were stated. The construction workers were gross. They left trash in the kitchen island after the quartz countertop had been installed. Beer cans were in cabinets when I went to look at the house prior to closing. Construction workers should be more professional and not drinking on the job especially when it comes to crafting the largest expense of most people’s lives.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Did not meet expectations
- Robin R.
- Verified HomeBuyer
- October 25, 2021
- Mount Dora, FL
Whoever inspects the homes during construction were not checking them carefully. Lennar makes you jump through hoops to have your own inspectors come in.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Generally pleasant working with the teams
- Braeden G.
- Verified HomeBuyer
- October 21, 2021
- San Antonio, TX
Prices are over-inflated due to the market, but the builder cheaps out along with raising prices. Little things such as lack of outdoor lighting, no appliances, cheap materials, and unclean move in made buying the home feel less accomplishing. Myself and MANY neighbors complain about the rushed, poor quality work put into the homes, especially for paying more than the homes are really worth.
Total Score 3
Quality 2
Trustworthiness 4
Value 1
Responsiveness 5
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