Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18734 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18734 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Low price, moderate to poor quality materials. Difficult having warranty repairs completed.

  • ARNOLD FLAKOWITZ R.
  • Verified HomeBuyer
  • January 09, 2025
  • Lehigh Acres, FL

Buyer beware. Read the contracts carefully, do a thorough walk through and list each and every needed repair or replacement. Do a follow-up walk thru before taking title. Contractor's repairs are made at their convenience, not yours.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Easy home buying and incentives, but, poor quality and follow-ups (Riverpointe, Bridgeport)

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2025
  • Bridgeport, PA

Home buying process is easy. Home consultants - good Incentives - good Quality of homes - poor Service level - poor Quality of finish - poor

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar is good but not great

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2025
  • Dover, DE

I felt very pushed by the Lennar representatives to make a decision on the spot, which wasn't the best experience. The quality overall is not as good as previous new builds I've owned and the response to issues has been slow. Other issues with the neighborhood in general (mail not being delivered) have made this a frustrating experience.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Saed

  • Saed Murtada A.
  • Verified HomeBuyer
  • January 04, 2025
  • Rancho Cordova, CA

Very poor quality finishes and material (cheap)Very basic hardware. Not paid attention to details from technicians who worked on the installations.tile is very poor quality installation.not level .house lake of many small things that is very great in the buyer eyes .we finding things not done right every day .

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Garage painting missinformend

  • Barbara Elaine H.
  • Verified HomeBuyer
  • January 04, 2025
  • Fort Mill, SC

Was told the garage was ready to paint. Not true. Dry wall has to be repaired first.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Great employees but horrible craftsmanship.

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2025
  • League City, TX

Let me start by saying, the home isnt all bad.. But after building two times before with different builders, I can tell the quality of lennar and the products they use are definitely not quality. The paint is flat and already flaking off after living in my home for 2 months. The baseboards are so small, they're almost non exsistent.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Did not get the " Welcome Home" like the others

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2025
  • Spring Hill, TN

It was not one banner up, nothing. After seeing the next 3 houses decorated with the same welcome celebration, I asked Noah what happen ? Why I did not get that? It was purely laughed off :(

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Robert

  • Robert D.
  • Verified HomeBuyer
  • December 26, 2024
  • Sparks, NV

Overall we struggled to know who to contact for various steps. We received way too many emails which overlapped and caused confusion. One department didn’t seem to know what the other was doing one point of contact for the entire process would make life much easier for the customer

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

A lot of things have already gone wrong in the house that I have only spent a month in.

  • Alexandra O.
  • Verified HomeBuyer
  • December 19, 2024
  • White Plains, MD

Low quality material and handwork

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Quick build, No attention to detail. You wont like my review.

  • Anonymous
  • Verified HomeBuyer
  • December 19, 2024
  • Heber City, UT

The location is great. Our home is sub par in quality for a high price. If you’re looking for a home with absolutely no input or change options, this is your builder. The floors on the main level vibrate when you walk on them. The wall studs are 24” or more off center. The electrical work was poorly done. The covered ceiling fan outlets were placed in a horrible position. The fan in the great room was only 8” away from the TV and a foot off Center when installed. We had to have a new outlet placed 2ft back and a ft to the left. The fan outlet in owners bedroom same problem (2ft off center) ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Rough but I guess okay?

  • Felecia H.
  • Verified HomeBuyer
  • December 19, 2024
  • Seguin, TX

The home was mostly finished by the time I had found it and submitted the application for it. Communication was an issue, making sure corrections were done correctly..were an issue. The whole home was basically covered in blue tape. Walls had super thin coat of paint, could see under it. The caulking was so bad, and even when they came to fix it, I had to correct the painter/caulker (same guy) on how to make it look neat and correct it while he was there. He also got paint on the carpet. While I was doing the 1st walk through, he came in and started paitning everything and removing the ...

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

Personal experience beliefs

  • Richard D.
  • Verified HomeBuyer
  • December 13, 2024
  • Ocala, FL

Opinion solicited by Lennar and in no way intended to libel or defame anyone. Initially our sales representative Michael verbally floated us pricing that garnered our interest. Somehow they seemed to vanish. I eventually negotiated a price that at least was close to the prices I had heard in the beginning. Then I was informed that he had no authority to sales purchase pricing and would submit my offer but thought it would not be acceptable. He later told me that Lennar wasn’t going to agree to my offer but he thought up a solution that Lennar agreed to accept. His solution was that my ...

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 4

Happy after I moved in

  • Melissa K.
  • Verified HomeBuyer
  • December 09, 2024
  • Taylors, SC

Overall happy with my home. The purchasing process was painful. The person from the model visit let me down multiple times. She was non responsive, and made a significant mistake. I used Lennar Mortgage and he was quite disappointing.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Rushed and Misled

  • Kelly H.
  • Verified HomeBuyer
  • December 05, 2024
  • San Antonio, FL

Buying a home can be very overwhelming and Lennar did well at streamlining the process. I just felt very misled after I signed the commitment letter and made my down payment. Things I were told were included were in fact not included. Things I was told would be addressed prior to inspections were not and were just brushed off as “easy fixes”. I had to send documents back several times for incorrect numbers. My sales agent went MIA after he got the commitment letter from me. I couldn’t access my mail for a week and a half because there was finger pointing on who had my key. Ultimately ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

The reality with Lennar

  • Catalina A V.
  • Verified HomeBuyer
  • November 30, 2024
  • San Antonio, TX

Lennar is a company with a lot of staff for every moment of the buying process. They guide you step by step. But they push for the closing date, and YOU HAVE TO CLOSE, even when THE INSPECTION DETAILS ARE NOT FULLY ARRANGED. I bought almost 2 months ago, and they still haven't fixed MANY details of the roof, attic, water keys, etc.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Cheap and disappointing product from LENNAR.

  • Douglas C.
  • Verified HomeBuyer
  • November 25, 2024
  • Henderson, NV

Quality for the price on home finishes are very sub-par. The kitchen is overall the cheapest quality I’ve ever owned. When I questioned where the “pulls” were or how to open the drawers I was told it voids the warranty if they are installed. I’m also very disappointed my appliances did not work and at final walk thru I was told to call the helpline and it was “my problem” these brand new appliances are assigned to the home. Plastic inserts for shower and tub on a $700k home is a joke. Home Depot and Lowes which I consider low end products have nicer options than what comes with Lennar homes. ...

Total Score 3


Quality 1

Trustworthiness 4

Value 1

Responsiveness 5

Excitement!!! Then it all fizzles out...

  • Victor D.
  • Verified HomeBuyer
  • November 19, 2024
  • San Antonio, TX

Marcus, our sales rep, was great! We were a walk in and he showed us a floorplan which we really loved. He was attentive and knew exactly what we were working with and on the same page as far as pricing, lending, etc. With our approvals in place, we went into escrow. We did a home inspection, which we were basically rushed into because we were notified the Lennar Mortgage wanted to close a couple of weeks early (I'm guessing to meet end of month/quarter goals). We agreed because we just wanted to be on the same page as everyone and do what we needed to close the deal. We were promised ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

They are limited to what they can build using the materials they have

  • Brian W.
  • Verified HomeBuyer
  • November 15, 2024
  • League City, TX

Like any large developer they find ways to cut costs and increase their profit margin. Some things to be aware of ... - Won't install blinds because they can't guarantee the drywall which will cost the buyer thousands of dollars - Won't install or recommend sprinkler installation - no fans or towel hangers so be prepared - tough to reach out to the vendors to get additional services. - sold my mortgage immediately after the sale was final. Good News story - good customer service and try to work with any issues. - want to assist and positive customer service

Total Score 3


Quality 2

Trustworthiness 1

Value 3

Responsiveness 5

Beer Homes with Champagne Prices

  • Anonymous
  • Verified HomeBuyer
  • November 14, 2024
  • Cumming, GA

While our initial experience with Lennar's sales representatives was positive, the construction process quickly revealed significant shortcomings that left us deeply dissatisfied with our new home. Pros: Friendly Sales Team: The sales representatives were helpful and attentive during the initial stages of the home buying process. However, their involvement significantly decreased once construction began, leaving us feeling abandoned. Cons: Poor Communication and Lack of Transparency: Lennar failed to proactively inform us about critical milestones like the pre-drywall inspection. It ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Ok

  • Michael V.
  • Verified HomeBuyer
  • November 07, 2024
  • San Antonio, TX

Was ok, i provided everything on my end. And just a bunch of waiting for myself, some questions were not really resolved just put on hold. I've been trying to contact my loan officer and others for current questions regarding final inspections but no one responses, or call backs.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Bad customer behavior

  • Mukesh M.
  • Verified HomeBuyer
  • October 29, 2024
  • Westfield, IN

1) Initially we booked lot but they changed it to another plot saying layout issue. they didnt give us option. literally forced us to take a the home which we didnt want. 2) no modification request was accepted

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 2

La calidad de las cosas no fue lo esperado

  • Beatriz G.
  • Verified HomeBuyer
  • October 25, 2024
  • Nampa, ID

No fue lo esperado en la calidad de las persianas,y en el servicio de ajustarlas. La nevera, pintura del interior de la casa no es buena calidad. No fue lo q esperaba

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

M

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • Crandall, TX

Lennar overall is 3

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Exterior stucco & concrete base of garage wall requires better quality workmanship.

  • Hang Thai D.
  • Verified HomeBuyer
  • October 23, 2024
  • Anaheim, CA

Exterior stucco at many places looks sloppy, with holes, wire mesh exposed, stucco accumulating at bottom of walls. Base of garage wall, concrete lumpy, not a finished look like with other builder’s concrete base of garage wall. Shea Homes garage - base of wall looks smooth & finished. Lennar’s concrete base look so un-finished, not smooth - very poorly done. It’s s big difference how both look next to each other, in pic, when compared. Customer Care Service not easy to get repairs. A little difficult, many checks & inquiries as screening, before repairs to be done. Customer ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

A bit of a disappointment

  • Stephen V.
  • Verified HomeBuyer
  • October 21, 2024
  • Hardeeville, SC

We were excited to begin our next chapter, retirement, and move into our "forever" home. Now, we are questioning whether we made the right decision. Shortly after we signed the purchase agreement, we received a warm welcome from Lennar and a commitment that we would have an "exceptional experience." Up until the closing, we had a very good experience . . . they were accommodating in rescheduling the walk through and closing to meet our schedule, our loan officer was awesome, we were welcomed at the "Final Celebration Sign-Off" and we were assured us that the items we noted during that ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Narrow Reviews by Area