Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19015 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good for new home build
- Ernesto P.
- Verified HomeBuyer
- July 15, 2021
- Raleigh, NC
In a volatile market Lennar offers a good value. Unfortunately the home you chose might as well have been already been built. No choice of upgrades, colors, etc. We liked the community, floor plan but wished we could have made it more to our personal taste. Ended up spending more money to make changes, color schemes to our taste, frustrating part of an otherwise exciting experience of building a new house.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Phases of the buying journey and moving in are different
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Las Vegas, NV
The experience was very fast. Maybe too fast. But I believe that comes with the times and the market. It would have been a better experience if our sales person had better advised us on the process and with more specific facts on the community and neighborhood and that there is an actual sub builder. The sales team could have shown some appreciation and gratitude for finally going through with lennar. But i guess they are too busy with multiple buyers and the individual customer is not valued at this time. It was a decision that felt rushed and I was not completed satisfied especially ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - Lennar employees we worked with were very nice and helpful throughout.
- Daniel B.
- Verified HomeBuyer
- July 13, 2021
- Zephyrhills, FL
Lennar employees we worked with were very nice and helpful throughout. My main complaint is the agent said we were getting certain amenities to the house such as the house being set up as a smart home. That wasn’t the case. There were other things we thought we were getting with the home but were disappointed when that was not so. I love our new home and our community, but the lack of knowledge of my agent displayed and the let down we felt put a sour taste in our mouths about lennar. And the end when we brought these things up during our final walk through, but said those types of ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Lennar - cheap material and appliance used in home.
- Amanpreet S.
- Verified HomeBuyer
- June 30, 2021
- Greenwood, IN
cheap material and appliance used in home. not quick response to issues
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - Very average home buying experience.
- Aaron M.
- Verified HomeBuyer
- June 29, 2021
- Davidson, NC
Very average home buying experience.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Layout and design is great however very disappointed in the sloppiness
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Tinton Falls, NJ
Layout and design is great however very disappointed in the sloppiness with workmanship and craftsmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 5
Architectural design
- Carol S.
- Verified HomeBuyer
- June 26, 2021
- Fredericksburg, VA
Home builder companies have many obstacles that can delay the progress for the required regulations of homes. Builders may take shortcuts in order to meet contract deadlines. Quick homes are built but not completely polished. Homebuyers are dissatisfied that they have to repair or fix items like appliances doors tiles...Builders should thorough check for workable appliances doors leaks cracks prior buyers ownership. Homebuyers stress the importance for interior design being functional and presentable.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Operations
- Marc T.
- Verified HomeBuyer
- June 22, 2021
- Menifee, CA
The Operations team constructing the house were more helpful than the Real estate transaction team. It should be the other way around.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Ease off purchase
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Huntersville, NC
Trades need to do better a better job, too many things done poorly. Issues with windows, siding, stove, dishwasher, shower head, deck, painting, flooring, gutters, concrete, masonry, landscaping, sod placement, grading of soil, etc. etc. Sad most things should have been caught and fixed well before we closed. Many things I will end up doing/fixing myself.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Buried leftover construction materials in my front yard
- Kimberly L.
- Verified HomeBuyer
- June 09, 2021
- Buford, GA
My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
lack of communication between departments and companies
- Kimberly D.
- Verified HomeBuyer
- June 03, 2021
- Cedar Lake, IN
total lack of communication between departments and companies
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - The quality of materials is compromised.
- Benjamin Z.
- Verified HomeBuyer
- June 01, 2021
- Lakeville, MN
The quality of materials is compromised. Water heater consumes more energy. Electrician said to me, he wonders why they used this water heater.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - I really like the layout of my house but was very disappointed
- Anonymous
- Verified HomeBuyer
- May 13, 2021
- Durham, NC
I really like the layout of my house but was very disappointed in Lennar's lack of pride in the quality of workmanship. There were way too many punch list items. Most were taken care of but some will be addressed at the year review.
Total Score 3
Quality 1
Trustworthiness 4
Value 3
Responsiveness 4
The details are overlooked.
- Steven T.
- Verified HomeBuyer
- May 04, 2021
- Marysville, WA
Details like the microwave placement were overlooked. It's a real problem for shorter people. No studs behind the drywall where the TV is supposed to hang. Also, we've had a lot of plumbing issues. Our powder room flooded causing major damage to the house.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - In all the process, communication was very poor.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Tampa, FL
In all the process, communication was very poor. When we got to the inspection process we didn’t even got time to go through the entire house, cause they guy was in a time frame. During construction process we never got any updates of how the house was going.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - Buyers must ensure the get the name and phone number of the upper
- Marlene A.
- Verified HomeBuyer
- April 21, 2021
- Wesley Chapel, FL
Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - Bare minimum upgrades in spec homes Phase one of the neighborhood
- Maureen W.
- Verified HomeBuyer
- April 07, 2021
- Lancaster, SC
Bare minimum upgrades in spec homes Phase one of the neighborhood has better upgrades/options.....their motto is Its all included And that was not the case- there were no window treatments, refrigerator or washer and dryer included.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
The mortgage company you own, is the worst.
- Johannes R.
- Verified HomeBuyer
- April 07, 2021
- Volo, IL
Not to use your mortgage company.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
Delays. Over promises.
- Richard L.
- Verified HomeBuyer
- April 07, 2021
- Venice, FL
Average at best for our experience.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Quality of workmanship is lacking.
- Terry R.
- Verified HomeBuyer
- April 01, 2021
- Groveland, FL
Quality of workmanship is lacking. Lots of shortcuts taken. Promises made and not delivered or had to remind several times. Closing day was a fiasco.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
The knowledge of the homes by the sales office. The construction site manager was great when going over the home during the walk through prior to settlement
- Lisa G.
- Verified HomeBuyer
- April 01, 2021
- Aberdeen, MD
I did NOT like the experience with the Lending team. I almost lost my dream home Because TIM O was not able to research and find out some items had zero balance. He was poor and the entire lending department is poor.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 4
Disappointed in mortgage process and service after sale.
- Daniel L.
- Verified HomeBuyer
- April 01, 2021
- Deerfield Beach, FL
Our experience was very disappointing.
Total Score 3
Quality 5
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Just make sure you ask a lot of questions, before you buy, Inspect
- Marlene D.
- Verified HomeBuyer
- March 31, 2021
- Henderson, NV
Just make sure you ask a lot of questions, before you buy, Inspect the House really good....before you move in.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Lack of disclosure from Sales Associate about the actual number of rental units/second hones as opposed to Primary Redidents.
- Fredericka C.
- Verified HomeBuyer
- March 31, 2021
- Lakewood Ranch, FL
Has a great Construction Manager
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Lennar - There was a lot of issue wrong inside the home that needed to
- Shondray L.
- Verified HomeBuyer
- March 31, 2021
- Humble, TX
There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
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