Lennar Reviews

In a volatile market Lennar offers a good value. Unfortunately the home you chose might as well have been already been built. No choice of upgrades, colors, etc. We liked the community, floor plan but wished we could have made it more to our personal taste. Ended up spending more money to make changes, color schemes to our taste, frustrating part of an otherwise exciting experience of building a new house.

The experience was very fast. Maybe too fast. But I believe that comes with the times and the market. It would have been a better experience if our sales person had better advised us on the process and with more specific facts on the community and neighborhood and that there is an actual sub builder. The sales team could have shown some appreciation and gratitude for finally going through with lennar. But i guess they are too busy with multiple buyers and the individual customer is not valued at this time. It was a decision that felt rushed and I was not completed satisfied especially since we were moving from a different state where I had reservations about moving to Vegas. The build and quality of homes seems different here. And if I could have more info on the differences with understanding from the sales team, this would have made the experience totally different. Although the sales experience was not great. Customer service is completely different. We have been at our new home for a month now. I do appreciate the customer service side very much. Lisa and Rachel are awesome and are very understanding. They get things done and very quickly. They educate the home owner as well. Thank you Lennar customer service. ... More

Lennar employees we worked with were very nice and helpful throughout. My main complaint is the agent said we were getting certain amenities to the house such as the house being set up as a smart home. That wasn’t the case. There were other things we thought we were getting with the home but were disappointed when that was not so. I love our new home and our community, but the lack of knowledge of my agent displayed and the let down we felt put a sour taste in our mouths about lennar. And the end when we brought these things up during our final walk through, but said those types of amenities were for “luxury homes, in more upscale communities”. That comment stayed with me after we moved in, I started to notice, things about the house that appeared rushed and sloppy. Paint and plaster on the floors, tub, carpet. Random screws protruding from the ceiling. When I walk barefoot upstairs, there are certain places I can actually feel like a nail or screw that wasn’t drilled or hammered all the way through. I will be a little more detailed in how I inspect my next home when the time comes, especially if it’s a Lennar home. Again, all the employees we interacted with were very courteous and nice people. ... More

cheap material and appliance used in home. not quick response to issues

Very average home buying experience.

Layout and design is great however very disappointed in the sloppiness with workmanship and craftsmanship.

Home builder companies have many obstacles that can delay the progress for the required regulations of homes. Builders may take shortcuts in order to meet contract deadlines. Quick homes are built but not completely polished. Homebuyers are dissatisfied that they have to repair or fix items like appliances doors tiles...Builders should thorough check for workable appliances doors leaks cracks prior buyers ownership. Homebuyers stress the importance for interior design being functional and presentable.

The Operations team constructing the house were more helpful than the Real estate transaction team. It should be the other way around.

Trades need to do better a better job, too many things done poorly. Issues with windows, siding, stove, dishwasher, shower head, deck, painting, flooring, gutters, concrete, masonry, landscaping, sod placement, grading of soil, etc. etc. Sad most things should have been caught and fixed well before we closed. Many things I will end up doing/fixing myself.

My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.

total lack of communication between departments and companies

The quality of materials is compromised. Water heater consumes more energy. Electrician said to me, he wonders why they used this water heater.

I really like the layout of my house but was very disappointed in Lennar's lack of pride in the quality of workmanship. There were way too many punch list items. Most were taken care of but some will be addressed at the year review.

Details like the microwave placement were overlooked. It's a real problem for shorter people. No studs behind the drywall where the TV is supposed to hang. Also, we've had a lot of plumbing issues. Our powder room flooded causing major damage to the house.

In all the process, communication was very poor. When we got to the inspection process we didn’t even got time to go through the entire house, cause they guy was in a time frame. During construction process we never got any updates of how the house was going.

Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.

Bare minimum upgrades in spec homes Phase one of the neighborhood has better upgrades/options.....their motto is Its all included And that was not the case- there were no window treatments, refrigerator or washer and dryer included.

Not to use your mortgage company.

Average at best for our experience.

Quality of workmanship is lacking. Lots of shortcuts taken. Promises made and not delivered or had to remind several times. Closing day was a fiasco.

I did NOT like the experience with the Lending team. I almost lost my dream home Because TIM O was not able to research and find out some items had zero balance. He was poor and the entire lending department is poor.

Our experience was very disappointing.

Just make sure you ask a lot of questions, before you buy, Inspect the House really good....before you move in.

Has a great Construction Manager

There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.