Lennar Reviews

Loan officer wasn’t as thorough as I would have liked with answering questions and explaining things. I feel like it was assumed I knew and understood things as they were stated. The construction workers were gross. They left trash in the kitchen island after the quartz countertop had been installed. Beer cans were in cabinets when I went to look at the house prior to closing. Construction workers should be more professional and not drinking on the job especially when it comes to crafting the largest expense of most people’s lives.

Needs more supervision of sub-contractor workmanship. However, the builder did make everything correct after demanding corrections.

Too many things are breaking at this time

Just wish the home had better finishes

We ran into a bunch of issues with the loan lady and she wasn’t listening. But Jose the sales guy helped us threw the process on buying the house.

Whoever inspects the homes during construction were not checking them carefully. Lennar makes you jump through hoops to have your own inspectors come in.

Prices are over-inflated due to the market, but the builder cheaps out along with raising prices. Little things such as lack of outdoor lighting, no appliances, cheap materials, and unclean move in made buying the home feel less accomplishing. Myself and MANY neighbors complain about the rushed, poor quality work put into the homes, especially for paying more than the homes are really worth.

The builder has been responsive, for the most part. There are/were issues...many were taken care, some are still pending. Duane, Customer Care Rep,, is excellent. The builders, Scott and Rob, were great as well. Outside of the builders, only the finance gentleman, was excellent. Sales Rep ("New Home Consultant"), Chris, left much to be desired. Many of the things we wanted...we were told were not available...yet others who moved in AFTER us got what we wanted! Moreover, we were told that our home would be ready for "move in" by the end of May 2021. It was NOT ready until end of June. Thus we were "homeless" for a month at GREAT expense. ... More

Home purchase was straightforward but issues occurred which required multiple follow-ups. A solid house however design features were not changeable to customize house to buyer. Amenities were not shown to buyer but alluded to in literature and lacking in important areas such as beach access for community on the lake.

I just wish the materials used in our home were much better quality . Not like our interior kitchen cabinets which are so cheap with no quality. The shelves inside our kitchen cabinets already are going bad after 4 months . Same with quality and type of paints they used in our rooms . Very cheap . Super weak and cheap materials

house is nice...needs more dedication from workers doing a better job,,,warranty work is slow

The sales staff made the process seamless and the warranty staff handled issues quickly and completely.

This will be a nice community. Unfortunately clubhouse and pool will still not be completed next summer. The homes are pretty well constructed but attention was not paid to detail such as the finishing work on the cabinets and flooring.

Home design is good but cheap quality products/finishes and poor workmanship. Response to warranty claims is slow

The price of the home is a was higher than I wanted to spend and the fact that the taxes will go significantly is discouraging. No one mentioned that when you purchase the home the taxes are based on the land not the house. After the house is built is when you get the real sticker shock

The pre purchase walk thru representative dismissed any concerns and rushed the process. Several issues raised were dismissed they existed and that Lennar would not do anything to fix them. Home was dirty and needed a thorough cleaning. Other issues.

The quality of the home for the price is 7.5 stars out of 10. The responsiveness of the team that handles the 1 year warranty items is a 1 out of 10.

Everything is NOT included. Found out I had to buy appliances AFTER I put money down on the house. Also the lot grading was not made clear. The vacant lot was relatively flat and level, but the finished house is now sitting on quite an elevation (steep driveway)

It seems like a lot of their products are very low grade. Many of our community representatives do not respond quickly and it takes multiple tickets to get response.

My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply painted over to hide it. And some were just not cut properly. These are things we will fix because we simply could not delay. I would recommend any buyers stay in close contact with the new construction managers so you point out any concerns. The new manager is very dependable. Unfortunately, we didn't have his oversight throughout our entire build process. So our ratings reflect the process and not the outcome. We probably will not purchase another Lennar home, but we are thankful everything worked out as best as it did for us. ... More

Good: They let you tour the home once it is framed, walk you through, explain things in detail when you can see inside the walls. The sales team that answers your question is excellent, responsive, and informative. The build crews are good and they don't seem to take shortcuts. Not so Good: They mark up the flooring, and offer really crap carpeting so expect to pay another 10-20K for flooring above list so you don't have cheap carpet in living room. Don't use their title or lender, the 5K incentive is eaten up in the first 5 years with the higher interest rate they offer and they are part of the Lennar company so looking out for you is not the first priority. Finally, they run pipes too close to the surface here so we never have cold water or even slightly cold water, in the summer when you really want it. ... More

No person at models, couldn't get in as scheduled, took 45 minutes in heat and my buyers agent to help me, if not for her would not have bought the home, they no longer honor buyers agents so would not buy the house now. Then no one at scheduled appt at design center, waited an hour, they blamed me adding insult to injury, they rescheduled and took another half day of my time. The only way this worked was my agent pushing through and knowing the people to call, if it were just me would have backed out. Once home was done they were awesome at fixing some issues in a timely manner, that part of the process was great. The everythings included is great. Recommend using an agent if you buy with Lennar, buying process is like calling a help line and getting a computer and then trying to press 0 for a customer service and waiting, fortunately my agent had direct lines to get it done. ... More

The completion date was delayed several months due to virus building material delays. The irritating part was the demanding closing date - prior to completion. We were not available to close in person and the Lennar sales and closing office was adamant/unyielding to close and get their money-before our home was completed.

Nice community where it’s built. Difficult working through the mortgage process. Not enough help. Other than the mortgage people I found everyone else available and wanting to try to see my needs were met. Lots of items needed attention after a private inspection.

Materials, readiness of subs. Low quality installations around the house. Low cost materials and cheap insulation(not expected at this point in technology. Everything included home??? Yes like in comunism.