Lennar Reviews

Terrible experience. Grading still not done in backyard and sides. Water pooling against foundation. No response from customer service. Would not recommend Lennar.

While the sales team and quality team were excellent, the mortgage “process” (not the people) was very stressful. Lennar pushes to close quickly on inventory homes, and mortgages require many steps to complete, which means they do not give the buyer much time to produce documents, or information. They set the close date quickly and threaten to “lose your great rate”, if you do not meet the time demands for disclosure. They would not schedule my closing on a date I preferred, but on a date they wanted. I believe my situation would have been much more pleasant if these demands were more relaxed or if they had worked with my preferred dates. In the long run, the rates actually have come down so I was pushed for nothing and could have closed on a better date for all involved. Even the mortgage team was stressed to meet the deadlines. This was too bad and left a bad taste for Lennar’s process. ... More

I love my new home. I wish I was able to upgrade the appliances and bathroom fixtures.

You need better informed employees. Your title and sales department are lacking. Couldn’t give me right pricing didn’t include solar purchas lost documents. Worse home buying experience ever.

Happy that we got the house we wanted to meet our dream with big yard…I bought the house and then left out of town, I haven’t been in the house yet to live. Once I started living in my house then I can honestly provide my survey

Absolutely, love our coach home!!!!

The realtor at the sales center (Misha) is AMAZING and the mortgage group was good. However, the after care was spotty. Response time was good for any service calls, but buyer beware - once you do your walkthrough, they aren’t responsible for some things such as dead landscaping. We also had some trouble with our garage door opener and the tech said it was the cheapest model available. The interior doors are hollow and the handles are cheap. The carpet crunches when you walk on it. Countertops are super thin, No handles on any of the cabinetry. No lighting except high hats and nothing in the bedrooms. No towel racks or toilet paper holders.But on the plus side, they do give you blinds!! Just saying, you get what you pay for! ... More

Love the house, easy purchase experience, everyone has been great! My only issue is the HOA took a full 30 days to approve construction of a fence, which was submitted to the exact specifications required.

Great experience with lennar and walked us through the process.

Coming from a negative experience with Lennar in the past, we were skeptical, but the Indiana team exceeded every expectation. Scott was incredibly informative during our home search, and Logan provided invaluable financial guidance, even taking time on the weekends and weeknights to assist us. The vertical integration of Lennar’s business made the hand-offs between departments seamless. Special thanks to John and the Joshes for the thorough walkthroughs and for being so responsive to maintenance questions after we moved in. If you want a builder that respects your time and keeps you informed, this is the team. ... More

Low quality materials just like every other cookie cutter home, has had electrical issues and whoever does their drywall finishing must be cross eyed. Got bad information from the realtor about WiFi and school district and wasn't the friendliest person either. Other than that its a house and you get what you pay for when you purchase a basic floorplan. It is what it is.

I purchased this house a month ago and it’s leaking water from roof to the ceiling and into the floor, I submitted emergency repairs, 5 days later, no one showed up, no repairs done (I submitted multiple times requests online), I thought buyers needed to know that when they are buying a home.

Knowledgeable, quick with reply's and concerns, goes the extra mile

They build a great home but when it comes to finish work that tells everything it should be done perfect but the painters are sloppy and miss lot stuff and the people that put all hardware on doors and cabinets do not predrill wholes just run screws in which cause the stuff to crack and screw not hold I’ve done had to fix couple my cabinet doors cause when I opened them it just dropped cause the screw did not catch

Salesman was excellent and helpful beyond initial sales effort. He was the best. Some items from walkthrough weren't addressed before settlement but since my time was limited, I had no choice but to proceed. They could've done better but it's acceptable. Online process might have been helpful but was burdensome, confusing, and poorly conducted when timing was short. And there was no support so buyers have to work through it via trial and error, repeat, repeat. It was awful.

Easy and quick paperwork process

Key advice hire independent inspectors, documenting everything in writing especially for pre drywall. Finish work is sloppy and they hide imperfections . Careless construction lie about everything and the representative well the one I dealt with is lazy didn’t walk with us through model home so we could know what comes with house and don’t. For example towel rack and no light in the rooms something I thought was basic for a home or apartment. My overall experience I will not and warn others that consider buying with Lennar they have a lot to desire and communication is the worst. My 24 yr old home was better built and had less issues than what we experiencing. Had we known before selling my home i would’ve stayed where I was. ... More

I believe I was charged more than expected after the seller recognized me as a serious buyer. This raises concerns about the fairness of the pricing process. Additionally, I made multiple attempts to contact the Lennar Mortgage agent to address important questions, but my calls were not answered. As a result, several of my questions remained unresolved before the file was closed, which is unacceptable and reflects poor communication and customer service.

I highly recommend Lennar homes

The closing day was the highlight of my experience because I knew I wasn’t going to have to deal with Lennar anymore

It was very quick and everyone involved was very responsive to all my questions.

I like my townhome very much. I feel like the checklist before closing was done quickly and issues were band-aided instead of fixed correctly. I think some of the minor finishes could have been upgraded (faucets, toilet lids, towel holders…all very inexpensive). I also don’t think the house was cleaned before I moved in. Overall, though, I really like it!

The process was overshadowed by the buying experience… Frank who set up my celebration was extremely rude treated me as if he was doing me a favor. The reviews were spot on. I liked the house so much is the only reason I continued the process to purchase. I highly doubt I’ll buy another lennar home again love my house but customer service was ridiculous.

Lennar was very responsive to any and all inquiries.

My first time buying a home. Lennar team made it so easy for me. They were there for me. Returned every phone call. Made me relax when I was nervous. All was so professional, kind and patient especially with the online activities. I thank God I chose this mortgage company. I will never forget how they made me feel welcome and was willing to help with whatever I needed. The day I got the message free to close, I just started screaming and thanking God and Lennar for giving me a chance to become a homeowner. I told my friends when they ready to become a home owner please contact Lennar Mortgage. The two ladies that helped me so very much were Kayla and Amy who I will NEVER forget. Their patience and kindness was remarkable. I can go on and on to say so many good things about them but I know I need to cut this off. Thank you, Lennar Team. I give 10 Stars ... More