Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21816 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21816 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

You get what you pay for

  • Tre Lee B.
  • Verified HomeBuyer
  • May 13, 2026
  • Celina, TX

Was told that when I moved in the house would be clean, it was far from being cleaned, I had to clean the house my self as well filed issues for it being clean. I have a low OCD, certain things were not leveled , example an outlet clearly uneven as well the inside door latch.

Lennar responded:
Thank you Tre, for taking the time to share your experience. We are sorry to hear that your expectations were not met. We hope to provide a better homeowner experience moving forward.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

New home purchase

  • Lisa P.
  • Verified HomeBuyer
  • May 12, 2026
  • Meridian, ID

I did not use Lennar‘s mortgage company, but used their escrow company. As a loan officer myself, I found their escrow to be lacking in service and responsiveness. The overall purchase experience was OK at best. Now that I’ve been in the home for over a month. I have requested several repairs through the Lennar website and it is going on eight weeks and the repairs have not been completed or scheduled. I have reached out to the Millwood homeowners association and have yet to receive a response from them as well. It’s been frustrating, and I’m hoping they make some improvements on the Customer ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Fast, but careful with who your senior loan processor is.

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2026
  • Fresno, CA

The experience was good up until I had to contact the senior loan processor…. She (Chevon) would not answer or return my phone calls. Didn’t look over all documents that were sent… kept giving us the run around, would send me an email at 4:30 pm on a Friday with a list of items I had 48 hours to submit. My walk throughs were great, Terrence was very helpful and answered all of our questions.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Not as what I expected

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2026
  • Tualatin, OR

Quality of work is not great. Materials used is not great.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Amazing experience overall. Well worth it

  • Joseph Randell P.
  • Verified HomeBuyer
  • May 12, 2026
  • San Antonio, TX

I love my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Francine Roy Diego

  • Francine B.
  • Verified HomeBuyer
  • May 12, 2026
  • Phoenix, AZ

Our first time home buying was awesome. They helped us a lot made everything so easy. We love the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Gary

  • Gary Allan O Neil As T.
  • Verified HomeBuyer
  • May 12, 2026
  • Liberty Lake, WA

I bought my home via my realtor on a video walk thru awesome job to my realtor. The house showed very well and we decently clean when I moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

HOA is difficult to deal with...and slow to respond

  • David P.
  • Verified HomeBuyer
  • May 12, 2026
  • Fredericksburg, TX

Make sure you note EVERY thing that needs work on your walk through. Glue on floors is a major issue. Driveway cracks are another big issue

Lennar responded:
Thank you David for your feedback. We are sorry to hear that you experienced workmanship concerns. If any items remain outstanding, please submit a warranty/service request through your Lennar Account for proper tracking and review.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Plumbing issue resolved!

  • BETTY E.
  • Verified HomeBuyer
  • May 12, 2026
  • Port Saint Lucie, FL

My name is Betty, i am a 1st time home buyer and I am loving my 1st time home buyer experience. Of course nothing is perfect. I recently put an online maintenance request for plumbing issue. I recieved a call the same day, and was schedule immediately. Maintenance person was on time and professional. Quick fix and now im back to my beautiful brand new Lennar home. Thank you again Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Robert

  • Robert W.
  • Verified HomeBuyer
  • May 12, 2026
  • Athens, AL

Overall we would absolutely buy another home from Lennar. The process is well oiled and very tight. Nothing was missed. We dealt with Wes, April, Jacob, and Hannah. All were very responsive and had answers to questions throughout the buying process. Thanks to all for your attention to detail and hard work.!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Artis

  • Tasheena Danielle A.
  • Verified HomeBuyer
  • May 12, 2026
  • Fort Worth, TX

They were very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely bad experience with sales and overall lennar team.

  • Neeraj P.
  • Verified HomeBuyer
  • May 12, 2026
  • Land O' Lakes, FL

Fake info was provided to sign the contract and even after signing, proper support wasn’t provided so I had an extremely bad experience as a customer.

Lennar responded:
Thank you Neeraj, for taking the time to share your feedback. We value homeowner insights as they help us improve our processes moving forward. If you would like to provide additional details, please contact CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First Time Home Buyer Disappointed

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2026
  • Sacramento, CA

Plenty room for improvement in quality, customer service.

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and the opportunity to learn from homeowner feedback.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Great Experience, Great Home!

  • Justin B.
  • Verified HomeBuyer
  • May 12, 2026
  • Goodyear, AZ

Our experience with Lennar was great. Our loan was difficult and a bit frustrating, but then team was there whenever we needed them. Rhonda was amazing!!! Our home is amazing. Now that all is said and done, I would do it again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Mechelle Abalo G.
  • Verified HomeBuyer
  • May 12, 2026
  • Menifee, CA

We had a great homebuying experience with Lennar. The staff were helpful and nice, everything has gone as planned and within the correct time frame. They're knowledgeable about helping us find resources, that helped us get closer to our new home. Everytime we had a service request or questions they accommodate us right away. We also love our new neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Daniel G.

  • Daniel G.
  • Verified HomeBuyer
  • May 11, 2026
  • Longs, SC

The whole process was very smooth. Almost every single person I spoke with was both professional and courteous. Great experience all the way around!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love My Home

  • Sharon M.
  • Verified HomeBuyer
  • May 11, 2026
  • Summerville, SC

I love my new home! I had an issue with my doorbell as it was not working, they issued a work order and came out quickly and replaced it as it was burned out. so very responsive and helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Mohamad J.
  • Verified HomeBuyer
  • May 11, 2026
  • Santaquin, UT

Special thanks to Lynn. She was amazing and delivered a great experience for our first home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Review

  • Gary F.
  • Verified HomeBuyer
  • May 10, 2026
  • Crosby, TX

Just an average overall experience

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

The buyer as well buyer agent

  • Xiaoting L.
  • Verified HomeBuyer
  • May 09, 2026
  • Montgomery, TX

I had a great experience purchased a few Lennar home at Magnolia Forest Montgomery Texas, the sales team Cory and Will provided the Great price which is Valuable and Worthy, The construction managers Luke, Jeremiah and Anthony did the tremendous jobs through the walk throughs until the closing. The quality of the workmanship and materials are definately Valuable. I am very satisfied Lennar homes at Magnolia Forest ! The teams are the assets of Lennar ! Many Thanks to you all and the Team ! Appreciated .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok Over all

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2026
  • Dade City, FL

Unfortunately some of the information I was given during my final walk-through was incorrect and will mean an additional expense for me which is unexpected. Other than that I really had a good experience and I am very happy with the home.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

My first Home purchase

  • Amy M.
  • Verified HomeBuyer
  • May 08, 2026
  • Katy, TX

The whole home buying process is anxiety at its finest and it went so fast, but being able to purchase my first home was one of my goals that I can say Im proud to have accomplished. I am grateful for the opportunity to be apart of a master community and looking forward to the growth and development.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

House is unset.

  • Marcella G.
  • Verified HomeBuyer
  • May 08, 2026
  • Lincoln, AL

Very unset. The inside doors or not level to the floor still not fixed. One door has an outside nob on it not fixed.

Lennar responded:
Good afternoon Marcella. We appreciate you taking the time to share your feedback. We are sorry to hear that you experienced workmanship-related concerns. Your comments are important, and if there are outstanding warrantable items, please submit a warranty/service request through your Lennar Account for proper documentation and review.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Review

  • Yolanda Y.
  • Verified HomeBuyer
  • May 07, 2026
  • Bryan, TX

For my first time it was the most stressful experience, there is no communication between departs or between the finance ppl...I would send the same thing over and over again. They showed no understanding of everything I was going through I had 2 deaths a week apart, and continued to send me emails on sending the same paperwork that I had previously sent....I think it could have been a better experience if there were more internal communications between the finance dept. It totally was not a great experience.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar

  • Glenda L.
  • Verified HomeBuyer
  • May 07, 2026
  • Dundee, FL

Really bad experience with Lennar, Lack information, can’t find people to help and it’s frustrating experience that I have with Lennar Team when I was in the closing, now I have my inspection and no body wants to help me, before the closing they told me everything be ok if some thing coming wrong with the inspection they will fixed and now they don’t want to hep me. Really bad experience And not happy and never recommended

Lennar responded:
Thank you for your feedback. We regret that you experienced workmanship issues in your home. We understand how concerning this can be and appreciate you sharing your experience. If any items remain unresolved, please submit a warranty/service request through your Lennar Account so it can be reviewed and addressed appropriately.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Narrow Reviews by Area