Lennar Reviews

Very pressured to use their preferred lenders and when we wouldn’t change our lender the closing of our house was threatened.

When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.

Sales staff, construction manager and warranty rep have been great. Lennar Mortgage is the worst home finance company I've ever worked with...and I work in real estate so I've seen A LOT for comparison. Trust me, their incentive to use them isn't worth the hassle. The time I spent using them cost me hours I could have used to make 3x the dollar amount they offered via incentives. When they were "Eagle Home Mortgage" their service was top notch, that has drastically changed. Hands down, this was the most disorganized, apathetic and unprofessional team I have EVER had the displeasure of working with for such an important process. Even after we closed I was still receiving emails indicating we had paperwork to complete so the closing could be scheduled. Absolute garbage! ... More

The refrigerator and dishwasher were faulty by design

The builder was great they did great work and were very helpful. But the Lennar lender was terrible they always give us the runaround they never answer the phone and when we ask questions they gave me bad answers or wrong ones. We went through three different agents and at the end of everything two weeks before we were to close on our house they said there could be a chance we can’t go to closing and get the house and they didn’t know why they said sometimes ( it just happens).

We had a great experience thru the purchase and closing process. Sales staff is very friendly and responsive. The Lennar Mortgage team was slow to respond and had rates higher than other lenders, and therefore were not used. Construction, appliances and finishes were of sub-par quality compared to other new construction in similar price ranges. Issues found during closing walk thru were not completed before closing and were thus sent to the warranty team which was initially slow to respond. I love the neighborhood and amenities, but wished there was more focus on quality vs speed to closure and payment. ... More

Poor concrete work to many items unfinished on closing front office and financing good

We're happy with our home, however for the price we paid we feel like the workmanship and the materials are not top of the line.

We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.

Make sure you do your homework before your walk though!!!

Change your paint its easily to get chip and dirty

Nice home, but terrible service.

The buying experience was a little frustrating due to being out of country and some of the sales staff was not super helpful. There has been has been a few warranty issues with tile work and the company sub-contracted with Lennar is slow to fix the issues. Love the neighborhood and looking forward to loving my house once issues have been fixed.

Check the work constantly, every detail

The neighborhood project manager was a 10 but the rest of the process was average. I realize we are dealing with Covid so I can look past the delays. However, I was disappointed with lack of options. I also think every house in the neighborhood looks the same. There is no variety of color or style. It makes it look cheap. We need more brick, stone, hardy board, richer colors to make it pop and not make our neighbors looks dated

Upgrades not available. This would have made the experience better.

Check every detail before accepting the house. Everything is NOT included. Many problems with the subcontractors' quality and workmanship. Lawns are especially rough.

THE HOUSE WAS GREAT THE YARD WAS TERRIBLE. ADDRESSED THE ISSUE AT CLOSING AND NOTHING IS BEING DONE ABOUT IT!

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

Covid shortages seemed to affect some of the quality. Shortages on certain building items have shown up with the make-ups not fitting properly etc. They attempt to correct but product shortages continue and have hampered them.

The process is fast, but this tendency reduces quality. No buyers remorse, but be prepared to have to possibly deal with issues right after moving in to the home. For me it was replacement of the exterior water pressure backup spout, repairing a roof leak, and broken doorbell chime. I notice other minor things pointing to lower quality of work like crooked windows for example. But I am still happy with my purchase as any issue I encounter so far they do service eventually. I moved in 4 months ago.

We purchased 2 coach homes. Looks like Material cost inflation from the deposit date until closing on the 2nd property is resulting in using lower quality appliances ( dishwasher, etc) and dropping accessories such a ceiling fans, medicine cabinets, etc.

It's amazing the things you find out about the contract you signed quickly along with the Builder etc, etc, after you move in. The Realtor just wants to sell sell sell and the builder just wants to put up a house very quickly!!! They don't care if the doors line up or if the floors are level or if there is insulation in the roof. GET A HOME INSPECTION BEFORE MOVING IN!!!

fast and easy process. finish work is awful. We have wavy walls, trim doesn't match up, the corners of every wall look horrible and drywall screws popping out everywhere.

Repairs that needed to be completed prior to the "needed" review for the sales department were priority. Details that need correction post that review certainly take a back seat. Vendors do not like accountability