Lennar Reviews

Over the course of construction we had seen things being done two and three times. The paperwork side also flawed with many errors. Things are starting to get dealt with as long as we initiate our concerns. Our sales agent Jonathan was very responsive. Our concierge is not. The workers have no respect for the property or the security as they come and go and leave the gates open and big messes. We’ll see if our furnace issue is resolved to determine our ultimate review.

In general, the purchasing process was straightforward. So I'll give you kudos for that. But hand-off was handled very poorly. Promises were made that things would be fixed that are still pending over a month later. Most items should not have been allowed to pass initial inspection the first place. For example, I have an interior door that doesn't close, stair balustors out of order, a plastic water bottle visible in the foundation, mismatched ventilation screens and so on! And to have a representative state that this is not a "class 1 build" as an excuse is just not acceptable.

Our experience with a lennar has been a roller coaster. The agent that helped us from the beginning has been very helpful. She was especially helpful right at the end. The frustration comes with the construction manager. When we did our final walk-through, there was no power, so there were things that we missed. When we were able to walk through the day that we actually purchased the house, we found a number of things that need to be fixed. He assured us that these would be taken care of. These things included ordering pieces for the closet rack, fixing issues with the counter, fixing caulking issues, And fixing holes in the wall. The counter was fixed. However, nothing else has been resolved. We’ve been in our home for a month and a half and have no indication that anything will be resolved. The work was sloppy, especially with painting and caulking. Things that I would not expect out of a $400,000 home . ... More

Where I can start? Beginning the mortgage process was a nightmare, they always give me a different number than the first time, at the end we agreed in the condition but was not that I expected. Then, the house build, they make me close my house end of November, the house was finish end of December, that’s crazy. The neighborhood is great and the house is beautiful, however the process was a nightmare and they could be better with us.

Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process

Good house but good finishing and after service is a problem.

Great project manager. Not impressed with sales person on my account. Sub contractors were hit or miss on workmanship

Lots of "I will get back to you" with no follow up

It was a pretty tough experience. Our sales girl quit in the middle of building. Bounced around to a couple others that didn't help much before being handled by the manager. First walk through was scheduled when work wasn't complete yet. Final walk through when there was still workers working on the house. Was promised issues we found would be taken care of. Here we are a month and half later and we still have tape on our walls from the walk through that haven't been addressed. Even add ins we paid for in the contract weren't done. Crooked walls and bad drywall in multiple places and the 2nd story floor is very uneven after pointed out multiple times during the build. Lennar has some stepping up to do to make this experience right. ... More

Overall we're happy with our Lennar home at roughly 2 months of living in it. Quality of the finish work leaves a lot to be desired though. Lots of little things that are somewhat hard to catch during inspections that need repaired or replaced. If you can avoid closing until every little thing is fixed do it, much easier to get it fixed before you close.

Ask about parking - rules and regulations Make sure you get HOA rules s d regulations

Home prices are expensive than it should have been. I see lots of metal pieces and broken glasses in my backyard. I mentioned to clean it all but there are still there and now i have to clean it.

Overall quality of work is not present. I did not expect perfection but there are definitely items that lack attention to detail. Overall staff is friendly and accommodating. I would have liked to see better quality paint and finishes in the home.

Sorry to say but..It was shocking when it came to our knowledge that their are no towel hangers in any of the restrooms and no light outlet above the bathing tub in one the rest room.. is these are all upgrades included in Lennar planning/construction I think these are basic needs to be provided in the new homes. I have seen so many Lennar constructions but never like these..there are so many cut offs in the upgrades..I think it’s better to give options to the customers rather than saying everything included at least we can have some choices. And more over there are no bar top counter lights outlets where we can replace by our selves. I think the plan we got is a basic plan not the upgraded version of the Lennar. Very disappointed. ... More

Overall we are happy with the whole process of moving. There are some issues with the responsiveness and accountability of the team. We feel like there are too many people involved in the process and no point person to whom to direct complaints. Not very happy with the coordination of the project.

Once I closed, it became almost impossible to get the construction team out to complete the home, all items found and documented before closing. While I like my home, it doesn’t feel like home with all of the pending, incomplete items (including missing trim and tape on drywall/paint issues).

Don’t buy here! My home was not cleaned and there were 19 items that needed to be repaired or were issues. The light over my shower was missing. There was a light switch but no light. The place was dirty. Contractor work was sloppy , paint spills, door sills, missing bolts in cabinet, no sill on granite countertops, I’ve had houses built before in Maryland, but I’ve never experienced anything like this before. They rushed to get the houses up too fast and did not pay attention to detail. I love this model, I just wish the construction was better.

Overall, nice home and amenities in Millbridge. Finish work could use improvement with more options for kitchen cabinets.

trouble with multiple areas of purchasing this home. Still waiting for some warranty issues to be fixed after weeks of communicating and waiting. Communication is not the greatest. Overall, it’s a beautiful home. We are grateful overall. But there have been multiple issues.

They were really helpful in person but communication online was rough and the house workmanship had a lot of issues

Lennar only cares about closings. Our house was not even close to being ready to close, but Lennar insisted that it was going to close. It took three weeks after closing before the house was clean enough to occupy. Paint, drywall compound and grout were all over the tile. Paint and stains were in the carpet. Installer cut lines and marks were and still are in the tile. Gas was not turned on for the dryer; hot water was not connected to the dish washer. The overall filth in the house was just unbelievable. Very poor drywall and painting work. If not for the cooperation of Wllma, our construction manager, this review would be much lower. Wilma took over in the middle of the construction when many of the problems were already present. Lennar prides itself on many of its features but whoever heard of a house with no drawers in the bathroom vanities. The list of issues are really too numerous to detail. ... More

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

Make sure when you walk through , you take your time.

While we are overall fairly happy with our finished home, the overall fit and finish for the price of the home is substandard. We have purchased 8 other new construction homes over the past 30+ years so we know what we should be getting in terms of quality of workmanship. While Lennar advertises "Everything's Included" we found that not to be the case and there was very little we could customize throughout the process. We purchased the house about 8 months ahead of it being completed and had a relative watch the progress. I only wish I was here when it was being built and finished out to challenge Lennar on the workmanship. Now it appears I will have to pay other contractors to fix and bring the house up to my standards. For that it is disappointing but not much that can be done at this point. We will attempt to have some things fixed during the 1 year warranty but I am not going to hold my breath. To do it over again I might not choose Lennar but I think we can make this house viable in terms of a home we want to live in. ... More

It seems like there was a rush to build these homes and to sell them as quickly as possible. Doors are rough and not smooth from bad spray paint job. Trim and molding are rough and bumpy from poor paint job. Wood chips in doors, window sills, and trim that looks like were patched up and painted over without primer so easily distinguishable from the original paint. Dried up paint on glass windows and hardware. Cabinets had scratches and chips. Dried up paint spots on carpet. Just poor attention to detail for a home that costs over half a million dollars.