Lennar Reviews

Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.

Feeling good in every way

From the very start, looking at the model homes to the potential finance, the building process, final walkthrough to the exciting day of moving in....Lennar was with us through the whole process. Excellent customer service!!!

The up front contacts and salesmanship were very good; the financial support process was quite poor; the construction is average with many nice features but too many punchlist items to work through; the HOA is pricey and not helpful at all; the landscaping is average; great community and location however; people are almost all friendly and responsive.

Professional, Responsive, glad I picked Lennar.

The buying experience was great but once we closed it was like they didn’t care anymore. The staff were super friendly and nice but issues identified prior to closing are still not fixed. The price paid does not come close to the quality you would expect. Walls are not straight, caulking is missing and not finished. Paint was messed up and told it would be fixed at the 30 day mark then was told they will only repaint at the 11 month mark. Best advice I can give is don’t close unless everything is completed because it won’t get done.

So far so good. The quality of the home is great especially for the price you are paying. I highly recommend purchasing with Lennar if you’re looking for quality finish. I have a newer home prior to this purchase and Lennar beats any new construction build hands down so far.

The experience overall was good. A lot of research help me understand the processes of buying a home, before I actually went through the process. Do not inquire about any home without a buyers agent.

From the beginning to well after closing (1 1/2 months now,we received no occupancy permit,but forced to close!) It's been crazy busy with contractors in and out fixing all of the obvious problems that were not addressed, I would never recommend this to anyone, the horror stories are too many and such long stories, I hope this helps someone with their decision.

Customer service from Lennar has to improve a lot compared to other builders. This Lennar home is my 3rd home in Tampa and had better customer experience from other builders. For eg: During mortgage approval, Lennar was not flexible to give me options to decide. the representative was very insisting on one option and was always late to respond to queries. another example is Lennar closed the home without appliances in place and took nearly a month to instal. I could not move to new home but was responsible for the mortgage. Also, without approval and after closing my home, the construction manager stored appliances of other homes in my garage. ... More

Overall good experience due to all this Covid situation.

I have enjoyed the home buying experience with Lennar. I have a beautiful home thank you for all that you have done for me. Elien is a great realtor and the Head Contractor is just as great

bad closing experience with attorneys, mail box keys were incorrect, build quality was sub-par

The experience in the purchase with the sales team was good, friendly and easy, but the defects and problems inside the house due to the poor finish was very bad, we arrived a month and 20 days from the closing and we still have many unsolved problems , I thought that buying from a company like Lennar with such prestige in the market we were going to be fine, but it was not like that

Not at all happy at the moment with Lennar!! Hopefully , the issues with our home purchase , which are many are resolved in a reasonable amount of time..

Buying from Lennar has been a positive experience. The design is modern, functional and lots of space. If I was to suggest any improvement it will be the following: better quality appliance package, go the extra mile and finish the garage, change paint supplier and last offer the option of installing blinds.

Buying process is very convenient and the sale team is always ready to cooperate. Syed

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

You have a very good product, but the customer experience has been worse than terrible. You have demonstrated no interest at all in the concerns and challenges that your clients might have and you expect all flexibility to change things on your side, but are not willing to give any flexibility to your client.

The only issues I had with the complete experience was with the mortgage people and their under writers. The mortgage staff were not that responsive and could have cost me a lot extra money by not paying attention to the market and how the interest rate was going up. I would hope that their job was to help people get the best rate and to watch what was happening and advise the buyer to lock in sooner then they did. The sales team and all the construction managers who work on the site have been excellent and are a pleasure to work with.

We had a great experience with Lennar Our home was completed in a timely manner considering the material shortage and we had a wonderful construction manager Ron who kept us informed throughout the entire process and answered any questions we may have had. We moved here like so many others from out of state and could not have gotten through it all without all of the resources offered to us by Lennar. Closing was completed in such an organized and professional manner and the title company was beyond compare and JJ and her team worked relentlessly to help us through the process via the extensive extremely professional Lennar Track portal system, emails, texts and phone calls and honestly the communication was remarkable. We are loving our new home down here in beautiful sunny Florida and are so happy we chose Lennar!! ... More

Pretty good experience. We are upgrading a couples items in the home.

If you are looking in the 55+ category you should check out a Lennar community. We starting by chatting with Ekaterina who explained all the model options and communities beforehand so we knew which community in PA to focus on. We made our appointment with Brighid who was patient, efficient and showed us great models in Meadows at Hillview to select from. Brighid communicates every step of the way and was a pleasure to deal with. Each home comes complete with a good variety of upgrades included. Some developers nickel & dime you for everything including outlets, tile and hardwoods but not Lennar. The whole buying process was automated and there even is Lennar Mortgage with great mortgage rates & terms. Better hurry there almost 1/2 way done with building these cape cod style homes here. We also met Cheryl on the day of our closing who was great as well and helped us with some last minute details. Lastly you’ll also enjoy and appreciate your construction team-Chris & Joe for added insight and understanding of your new home. Great job Lennar with your staffing choices at the meadows at hillview. ... More

I was quite impressed by the construction manager's responses to our questions and concerns. Also, after closing, Lennar responded very promptly on the problem reports. One area that we wish to have a better/quicker response was the financial area.

Awesome ,Kind People, Safety, Beautiful Home, Quality