Lennar Reviews

Six weeks after closing, still working to resolve identified deficiencies.

It did not go well at closing. I had a tough time with Ashley's teammate. I finally had to escalate the situation to their boss, so I could close on the day matthew said after calling me when I was on the way there. Ashley was honest and said it may not happen, but Matthew said otherwise. I would never want anyone to go through what I experienced. I also have noticed some things that wasn't actually handled well but I signed off on the 2nd walkthrough.

When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.

After a dog-eat-dog approach to commandeering a home in this subdivision the work preformed for the value is subpar. Multiple neighbors and I have had things break within the first 30 days (lights falling out of celilings, towel racks coming out of the walls etc). Also the paint within the home is so thinly applied that if you wipe it you will meet drywall. All indoor walls must be painted after move in to support the structure of the home. I would also always encourage any home buyer to pay for a private home inspection prior to closing.

The quality and quantity of the products installed and the workmanship for a “luxury” condo are disappointing. Wall are not straight, they arc making it hard to hang things evenly. The bathroom sinks and faucets are cheap. And an upgrade package would have been preferable rather than moving in and trying to get contractors. When I looked at Del Webb there was a lovely upgrade package. So all in all disappointing. I do like the size of the condo and the layout of the building.

The buying process (excluding financing thru Lennar Finance) was smooth. I come from a residential construction background so I understand the challenges and tolerable "acceptance". The biggest disappointment was the cleanliness of the home at turnover. The garage and basement were absolutely filthy. It looked like a rough clean. The basement was powerwashed, but it looked like they turned on the power washer for about 30 seconds and then shut it off. The main finished space had paint and drywall dust around every single corner of the house as if the cleaners made no attempt.

We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.

Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!

I expected a much more pleasant first time home buyer experience. There was a lack of transparency, honesty, and I wish the process would have gone smoother. I love being in my home, however, certain issues could have been communicated more clearly and handled better. Quality over quantity!

The workmanship quality and issue handling was not up to standards. Infact, I had a very bad experience dealing with the closure of the issues that I had highlighted during my orientation. I was promised that certain issues will be addressed before closing, but a lot them were not addressed even after closing. It seemed they wanted to get done with closing without acknowledging that I still have open concerns. I would definitely not like to go through the same experience ever again. I hope Lennar takes this feedback seriously, coz customer satisfaction should be one of the primary objectives for the quality team and they definitely ignore that. ... More

Terrible overall. Would not buy Lennar Home again.

Workmanship was much below expectations

My spouse purchased a home in the 70s and subsequently we purchased an additional 3 homes. This is by far the worst experience I have seen with this home builder. The homes built in 2013/4 in local area were a much better home. The materials used within the home I would consider substandard and/or meets the bare minimum housing requirements by law. After moving in found many things that could have made the home and builders more successful.

Make sure you double check everything on your final walk through. Builders don’t care about craftsmanship.

Delayed closing caused me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th. All the paperwork was signed, bank rep knew closing was on the 15th The construction crew tapped into my electricity on three different occasions. It wasn't until 1 week later that a sign was placed In front of our home that it was owner occupied.

House layout is great, however workmanship could have been much better. Can tell items were rushed and done quickly. There were things that passed inspection that shouldn’t have. For the price we paid for the house, I’m disappointed that we already have to fix items 2 months later.

Check everything specially power outlets, garage door opener should not connected to power outlet switch. Exhaust fan not working properly etc .

Responsiveness to the problems reported to Lennar is pretty bad. They don't even acknowledge the repair reports submitted to them almost a month ago.

The lennar staff is great . As for the quality of work done on house , poor quality on finishing and concrete . Most trim has big nail holes, broken pieces or poor patch work and even worse paint , if painted at all along the bottom trim, driveway has multiple cracks, chunks broken out, pitting , and exposed rock where finish wasn’t completed . This is a brand new construction build , things that should have been replaced were just attempted patch jobs . As for the Lvp floors, glue seeps through multiple seems throughout house, several planks are lifting and just left that way . Kitchen flooring deeply gouged and scratched. Between range and island . Final review will be based on if and when these issues are addressed and on what timeline they are fixed . Will leave this review anonymous as not to throw anyone under the bus until issues can be resolved . ... More

I closed on October 28th. I still don't have the certified gold roof paper work for my insurance agent. I still don't have my signed completed paper work from the closing. The home was dusty and not prepared at time of closing. Get this... I'm a real estate agent who build his last 2 homes. I had to buy due to 1031 exchange.

I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for

For the location and square feet the price was right. Craftsmanship of the concrete finishers is very poor, light fixtures are very cheaply made. Painters and flooring craftsmanship is very poor. In areas were there is a big growth rate, like our area in Foley, they build the houses so fast so quantity is more important than quality.

The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The major problems are being addressed after a month. ... More

Buying the home is the easy process, but once you are getting ready to close it's a rush rush process. You go through your walkthrough and point out items that need to be fixed prior to closing. You get to your final walkthrough and home isn't ready, but you are promised that by the time of closing all will be taken care of, NOT TRUE. You move in and repairs are promised, you are bounced around from one person to another to get no where, and you are inconvenienced by the mess and the delays. 1.5 month in the home and repairs are still not complete.

The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.