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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18734 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18734 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Closing was terrible

  • Gary W.
  • Verified HomeBuyer
  • January 19, 2022
  • Calabash, NC

Went to closing being told I had a surplus and would be receiving a check instead at closing was told I owed over a Grand.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Quality of construction was not good.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Ashburn, VA

Overall quality is not good. Exterior problems with brick, deck, paint. Walls and floors not level or straight. Everything was rushed and needs to be repaired multiple times. Warranty team is nice, but issues are still slow to be addressed.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 3

Move in ready?

  • John L.
  • Verified HomeBuyer
  • January 18, 2022
  • Saint Augustine, FL

Very frustrating trying to settle and move in to a new “finished” home. We expected delays due to supply issues however upon settlement, major construction should have been completed. Racks were not installed. Bathroom fans not installed. Painting not finished. When touch up painting was attempted the colors did not match. This resulted in all of our rooms needing to be repainted after our furnishings were moved in. There was no final cleaning so we are still chipping grout off the tile floors. Grout in the bathrooms need to be re-done as it was not completed. So, we are moved in and ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Lennar - Workmanship needs to be improved.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Beltsville, MD

Workmanship needs to be improved.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Poor craftsmanship for the money

  • Shawn D.
  • Verified HomeBuyer
  • January 14, 2022
  • Friant, CA

Poor craftsmanship for the money

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Attentive

  • Ottis M.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

They are responsive but make sure you get a new garage door. They are currently trying to make us keep our temporary used door which is in terrible condition.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Lennar - Moved in with some issues and also quality of the work are not

  • Lei Z.
  • Verified HomeBuyer
  • January 12, 2022
  • Ontario, CA

Moved in with some issues and also quality of the work are not really well

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

The terrific salesperson we dealt with- Noreta!

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Gettysburg, PA

The only thing that kept the overall home buying experience from being lower than 3 stars was the terrific attitude, approach & demeanor of the salesperson Noreta. She was truly a blessing to work with. It is probably a bit too early to rate the experience as we are just 2 months in and still trying to settle some workmanship issues. However, this is the third home we've built (First with Lennar) and we have more issues in this home than the previous two combined. There are numerous gouges in trim wood work, flaws in vinyl siding, unfinished paint trim, gouges in kitchen cabinet shelves, ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Overall not happy with the quality of the work.

  • Ivan H.
  • Verified HomeBuyer
  • January 12, 2022
  • Heartland, TX

Overall not happy with the quality of the work.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

The house was finished on time as promised but with issues.

  • Steven M.
  • Verified HomeBuyer
  • January 12, 2022
  • Myrtle Beach, SC

It seems that these homes are being built too fast and the workmanship is suffering for it. When you report a problem, it seems everyone is too busy building more homes and you have to wait to have your problems taken care of.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Get ready for delay and frustration.

  • Prashant T.
  • Verified HomeBuyer
  • January 12, 2022
  • Corcoran, MN

Get ready for delay and frustration. Priority is given to inventory homes.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

Ok experience. Ok build. Nice home.

  • Damian G.
  • Verified HomeBuyer
  • January 12, 2022
  • Ocoee, FL

This is the second home that I've had built with two different builders. The first one was an enjoyable experience and there was a true sense of care from everyone involved. Lennar has been quite different. The contractors/trade partners used to complete the home have no pride in their work. These are most of the details I wrote to their customer care team that requested feedback, they never replied. Buying Process - I'm not sure a fair evaluation can be done here. Our sales rep was great to work with and has an amazing personalty. She was always available to answer questions we had. The ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 4

Work crews are/were unprofessional and poorly managed.

  • Deborah B.
  • Verified HomeBuyer
  • January 06, 2022
  • Princeton, TX

Construction supervisor was impertinent and rude; workers without necessary skills were pulled from other crews to complete work - which was then poorly done. Replacements/substitutions made due to supply chain issues were NOT even close to "equal to or better than the model", as promised.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

So much to be said

  • Alma P.
  • Verified HomeBuyer
  • January 06, 2022
  • Richmond, TX

Lennars goal is to close business and there is so much room for improvement. I told my sales guy I could not meet at a certain date since I locked in the house. I never meet with customer service, I was sent another builder supervisor instead. When we spent TWICE time to call out cosmetic things that needed to be repaired, only a very few were taken care of and the rest... well they just peeled off the orange stickers. Most of the paint jobs are leaky and full of paint buggers. Love the location, and the size of the land, but I would need to see lots of improvement before buying another ...

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - Sales and finance team, Great job.

  • Nathalie G.
  • Verified HomeBuyer
  • January 05, 2022
  • New Port Richey, FL

Sales and finance team, Great job. The construction team/process is not so great - be aware: 1 - When performing the final walkthrough, many items (paint, drywall, windows, appliances, cabinets, etc...) were incomplete or damaged. Most of the things were addressed before and after closing, but some were not; we reached out to Lennar multiple times, and we have not heard from them.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lennar is good, but has room for improvement...

  • Ajay G.
  • Verified HomeBuyer
  • January 04, 2022
  • South Elgin, IL

Lennar home models and layouts are superb. Also the process was not exhausting with too many choices like other builders do. But quality needs to be improved. Most of the home buyers don't know but I think Lennar cuts on things that customers really don't think of too much during the process which cost more to the customers later on. For example, 1. Not using conduit pipes for wiring 2. Not using standard cans light that are readily available in the market

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

All of the upgrades, flooring, etc., were cheaper with a private contractor

  • Tawny K.
  • Verified HomeBuyer
  • December 31, 2021
  • Henderson, NV

I saved over $30,000 by having my flooring upgrade done by a private contractor after we closed escrow. Lennar should be more competitive. The interior paint was substandard as the good paint was not available. I had to have the entire interior repainted the day after I closed escrow. After 4 months, I'm waiting for screens.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - The overall home value is okay but could be lower in price.

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Murfreesboro, TN

The overall home value is okay but could be lower in price. Lennar staff has been helpful.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - We are enjoying our new home and neighborhood and did have some

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Katy, TX

We are enjoying our new home and neighborhood and did have some positive experiences with Lennar. However, since we moved in 3 months ago we have noticed some problems with the workmanship. The paint job was especially sloppy. We also had problems with the Lennar Title Company giving us incorrect information at closing, and they would not respond to our emails requesting assistance concerning this incorrect information. These are some of the reasons that our overall rating is just average.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - It was exciting watching our house be built.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Otsego, MN

It was exciting watching our house be built.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Poor build quality and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2021
  • Tega Cay, SC

Poor build quality and craftsmanship

Total Score 3


Quality 2

Trustworthiness 3

Value 1

Responsiveness 5

Lennar - Responsive to warranty issues, however, not responsive to living

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2021
  • Lebanon, TN

Responsive to warranty issues, however, not responsive to living conditions in the neighborhood. Previous construction manager John made sure issues in the neighborhood were addressed immediately. That is no longer the case since he left. Construction trash, early construction noise on the weekend by subcontractors ( before sunrise) is completely unacceptable and construction workers and subs race out the streets at a very high speed.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Issues

  • Sarah S.
  • Verified HomeBuyer
  • December 14, 2021
  • Celina, TX

So many things don’t work or break so quickly. I’ve been waiting forever to get my front door fixed because I can’t unlock it so I can’t even open my front door. It’s ridiculous.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Reasonable, but expect delays in the response time on warranty

  • Kyle M.
  • Verified HomeBuyer
  • December 07, 2021
  • Royse City, TX

Reasonable, but expect delays in the response time on warranty repairs

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar is good at the buying experience outside of actually providing a new home feeling

  • Christopher S.
  • Verified HomeBuyer
  • December 07, 2021
  • Summerville, SC

The steps leading up to closing were great. The staff was engaged and responsive. Since closing, I have had several quality control issues with the home that have not been fixed despite being raised to Lennar for resolution. I think there is a clear gap in how they deliver continuous support after closing and it leaves a bad mark on the experience. The subcontractor interaction does not feel properly managed by lennar and becomes an almost home owner responsibility to manage the subcontractors. There has been high turnover in our after closing lennar support staff that may play a part but ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

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