Lennar Reviews

At first it was exciting, lizz was great she always responded to our emails and check in every once in a while. She then moved and we were stuck with Nancy. When doing the tape walk thru we weren't able to hold the tape and things we wanted fixed we would get “it’s reasonably crooked” or “I’ll tape it but I don’t know if it’ll be fixed” as we walked through the house we had to be far from the wall and could not use our flashlight for dark areas. I understand it will not be perfect but if I’m going to be purchasing a new home and paying all that money I would like the house to be satisfactory. A lot of things we marked didn’t get fixed so the day of closing we only brought up the main concerns from our home inspector. Day of closing we had our realtor come in with us and Nancy started getting aggressive to where it got extremely uncomfortable. We wanted to make sure major issues were resolved before signing the iPad where we receive the house the way it is, but she would tell us we have to sign because she has more showings. When asking her about the workmanship she would tell us “I don’t know anything y’all need to sign here. That’s a question for the builder” overall workmanship is bad, not all reps are bad but I would suggest to stay away from Nancy from my experience, houses are built on a reasonable time frame but still I don’t think I’d buy a Lennar home again. ... More

My house is still not complete.

Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in places….the list goes on. We closed remotely making it difficult to assess quality through virtual means, I find it hard to believe the Lennar reps did not notice these issues. It seems as though the Lennar reps knowingly avoided correcting these obvious issues prior to the final inspection. Since moving into our home we have observed the conduct of contractors and Lennar reps during the weeks and days leading up to other virtual closings in our community which only reinforced my belief that most members of the Lennar team do not act in the best interest of the buyer. I have no doubt that I will discover more issues as time goes on; we have only lived in the home for a few weeks. To be fair, Lennar reps were fairly responsive to concerns when we pushed the issue but the quality of work performed to “correct issues” was just as poor as the original work. Tips: Do NOT close remotely, Lennar will take advantage of it. Hire a picky third party inspector and stay attached to his or her hip during by phase inspections. Make sure the inspection package includes a “Warranty Inspection” around the 11 month mark after your closing to fully capture warranties deficiencies. Use your own lender, Lennar’s incentives disappear through crazy math at closing and you’re still stuck with a higher interest rate. Be very thorough during your walk through and insist on re-inspecting prior to closing. ... More

So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.

There really doesn’t seem to be quality control. The contractors review their own work and the construction managers take them at their word until the perspective owner comes and looks at the work. The toilet wasn’t level, the stairs were out of plumb, a few walls weren’t square, and they missed the electrical outlet needed on the island, the decking where the AC unit was installed wasn’t not level and the AC unit was installed anyway. The AC unit was installed anyway and actually was missing a recirculating valve. This cause the unit to sweat immensely and water to run off into the insulation and back of the sheet rock. There were other small issues like paint missing, trim was missing or poorly installed. ... More

Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.

Sales and closing excellent mortgage fare quality and workmanship week

Overpriced, contractors should do the job correct the first time, problems should be fixed ASAP, communications need to be more verrbal. Just disaattiiffiied

Quality on paint job was poor. The day of walk thru so many were pointed out. Appliance quality is poor especially washer is poor. Poor job on hard wood floor Pull out shelves should be standard for a 55 plus community.

At the beginning of our build, we were told that we would have a walk-thru during the foundation, rough phase and it not only didn't happen but was offered to view a like home rather than ours. The intent is to walk OUR home, not someone else's. On the day of orientation, we were reminded that it wasn't a time to find issues with the home but rather to get acquainted with the home's features. When we were told about our final walk-thru, we were told this was to review only items that we found that were apparent issues during the orientation. The experience felt more like a used car lot than a trusted builder as we weren't allowed to go through the home to avoid issues after we moved in. Painting and caulking inside and out seemed more like an amateur rather than an experienced painter, this is not to mention the poor trim work, which can make or break a poor or even quality build. We have owned multiple spec homes over the years and this has got to be one of the worst in quality and experience. ... More

Sales people are incorrect with information or it’s possible as per contract that materials other than what is described will be used. After the sale, communication ceases with those directly related to sale. You will still get emails from lennar that’s it.

Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.

So far the experience has been mediocre at best. A multitude of problems and nothing gets resolved quickly. Follow up to see what action was taken of if an action is take is slow or non-existent. You do a virtual visit and then never hear have a follow up on what is being done. it has been frustrating- they need to be more responsive and communicate on a regular basis rather than having to chase them to find out when/what is being done.

The workmanship on the interior walls is very bad, when doing the walk through there were no lights in the home, so we could not see how bad it really was, but now that we have lights, the walls are terrible. The dryer was not installed incorrectly because the set screw was not tightened on the cord and that caused smoke and arcing, we have not had a dryer in 3 weeks. The tree in the backyard has been leaning almost to the ground since we moved in and looks terrible. Overall, I am very disappointed in the quality of work for a 2036 square foot home that we paid $441,000, I expected more from Lennar and could not possibly recommend them to friends or family. ... More

Everything started out normal, but after we moved in we found a lot of workmanship issues and poor quality of labor. Foreman knows about it but he said not much can be done, because right now it's hard to find workers at all. But if that's the case, than the price of the house should be adjusted too...

We moved in April 22 and from the we still waiting for our ICE MAKER. Details door paint with different white, area unfinished still open. From Lennar care they want to close all WO immediate even it’s no complete and open another (no agree)

I purchased my home 2 months ago and I fell in love but there were steps taken to make sure I would continue being happy in the home and those were not completed. Walkthrough items never touched and ignored and here we are 2 months later and I can not even operate master bedroom blinds from a walkthrough item unacceptable I work hard to make sure I could afford a nice new home.

I bought inventory home from hills of crown ridge, until sales and contract signing I have no issues, but walkthrough and finishing the issues reported will not be honored and builder just say he fixed everything.. due to the market craziness we have to accept everything, even after closing if any issues are reported they will not fix them, customer service is so pathetic

Since I've moved in, calls are not returned.

House is very nice, but I’ve been in the home about two months and I’m having issues. Too many to list. I’m waiting for lennar to set up “warranty” services. Which these should have been addressed at a QC phase.

The beginning process of building with Lennar was overall good. Heather at the model was very responsive and helpful. Once we secured the lot, the building process went pretty much on time and smooth. My HUGE problem with Lennar and probably other builders at this point is that they are building these homes so fast and with crews that are just paid to come in and do a job and not pay attention to details, that the workmanship is terrible. I would Never recommend building with Lennar due to this issue. I paid A lot of money for my house and after 6 weeks of being in my house, have had multiple people out to fix things and things continue to show up on a daily basis. Examples would be carpet coming up, wood trim chipping, cabinets not closing, doors that constantly do not close or open, door handles that stick, AC that was tripped outside, etc. Things have been addressed by the Lennar warranty team however I have Heard too often “due to how fast these houses are going up, it’s not uncommon for this to occur.” I think That is a terrible excuse and certainly wouldn’t let my home buyers know that it is true. The walls are so thin that you can hear conversations in every room upstairs. I have stopped putting in requests for things to be fixed because I am Tired of having to constantly have people come to fix them. That is another thing…sometimes people will show up who can’t speak English and don’t even know what they are really coming to fix. Example is someone that showed up Monday morning without any confirmation of time stating that his boss sent him to paint/caulk one door. He had to show me on his phone because he couldn’t communicate that to me. Then he came in to fix one door when I was Told that they would be painting/caulking all doors that had to be adjusted/fixed the week before. Overall, the buying experience and building was fine but the workmanship is terrible for the amount of money spent. ... More

Tatum and Oscar don’t do what they say they are going to do they tell you what they think you want to hear and that’s all.

Many issues were informed during our last meet up but they were no fixed when we moved in.

I have plenty of picture to show the poor craftsmanship put into the construction. Seems like attention to detail was lacking. My wife and I had to wait 3 months past our original closing date with little to no contact from Lennar. We had put our trust totally in Lennar and even went to Lennar Mortgage. As a matter of fact, it was our Mortgage Consultant that informed us that our original closing date of 1/14/22 was not going to be met. We had to scramble to find a place to live till our actual closing 3/25/22. Not only did this create a financial burden to rent, but we lost 1.5% on the mortgage rate. We are currently in the 45 day warranty period and have submitted our list of corrects. Hopefully this aspect will not be the same poor survive we have received thus far. Should I have to live 11 months with a crack in the ceiling, that was pointed out a week before closing, because that is the walls policy. ... More

Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.