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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Very caring, proud of her workmanship, puts things in the house that makes it easy to live in>

  • Gwendolyn K.
  • Verified HomeBuyer
  • May 17, 2022
  • McKinney, TX

everything was good. anything at the walk through that was wrong was fixed right away. Then we did finial walk through. everything was fixed that was wrong. We have had 4 other houses but this is our first new home. It feels really good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Overall good experience.

  • Joe J.
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

Overall good experience. Following items can be improved- 1.Use Blink security systems instead of Ring. There is no subscription associated with it. 2.Most of the Door locks are not properly tightened to the door. 3.Provide coaxial and LAN cable ports in all bed rooms. Mesh WIFI is not that great sometimes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very professional staff.

  • Wilmer A.
  • Verified HomeBuyer
  • May 17, 2022
  • White Plains, MD

Very professional staff. Great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Promises became lies.

  • Stephen R.
  • Verified HomeBuyer
  • May 17, 2022
  • Ocala, FL

Lennar uses the lowest quality materials available. The granite counters were not sealed properly so stains appear from the slightest drop of water. The stove top had been repaired and on initial usage a large chip appeared. The washer and dryer are the cheapest GE has. The dishwasher stopped working after 4 runs and had to be reset. The irrigation system was a disaster, watering the neighbors yard. Large patches of grass were dead and we have had to do replace the grass.. The porch and back stoop were rough and filthy. The garage floor was filthy. The fridge was filthy. Every shelf ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

We were not kept informed during the building process. When we asked our sales person about this he said we lived close by and could keeps tabs on progress ourself. The house was not clean and there were alot of things on punch list not done at closing

  • James B.
  • Verified HomeBuyer
  • May 17, 2022
  • Punta Gorda, FL

The title company and loan portion of Lennar were better.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - On time delivery, reliable builder keep up their words.

  • Srinivasa N.
  • Verified HomeBuyer
  • May 17, 2022
  • Huntersville, NC

On time delivery, reliable builder keep up their words. Only downside is after signing the doc, very difficult to get their help.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

More problems than a D R Horton home

  • Benjamin B.
  • Verified HomeBuyer
  • May 17, 2022
  • Conroe, TX

My Lennar dream home turned into a nightmare. Drain lines backed up into the house . Had to have them cleaned out 3 times in the first month. Electrical plug-ins and light switches are in the wrong place on the walls. Cabinet doors installed wrong. Stove is unlevel. I could go on and on but I'm running out of room to write.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Very poor attention to detail finishes.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Valencia, CA

Too many issues for a new build. Rushed through to close homes without paying much attention to delivering a quality product for the homeowners.

Lennar responded:
Hi, thank you for the review. We are sorry to hear about the issues you have faced with your new home. We appreciate your feedback and if there are ever any items you would like our team to follow up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - From the first day I entered the management office and discussed

  • Mary A.
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

From the first day I entered the management office and discussed options to fit my need the caring, kindness and attention to detail was outstanding! The project manager addressed all concerns, making suggestions was with us every step of the way. We are very pleased.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great People !

  • Gary P.
  • Verified HomeBuyer
  • May 17, 2022
  • Sparks, NV

It started with Jennifer, she's the best ! Our home was suppose to have been built by Nov 2021. Due to the supply shortage. It was built by 3/31/2022. They kept us up to date about all the delays. It was out of there hands. Our home was built beautifully minus little fixes here and there. Overall, they did a great job. Home also came with things at no cost that we would have paid for with other builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I liked the model

  • Debra G.
  • Verified HomeBuyer
  • May 17, 2022
  • McCordsville, IN

I like the model we bought. The curb appeal is nice. I was a little disappointed with the communication. We got the house with dirty windows and stains on the patio concrete. We asked for them to power washed and nothing was ever done even though Grant said he put request in.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - The underwriting process is a bit extra.

  • Emiko H.
  • Verified HomeBuyer
  • May 17, 2022
  • Winchester, CA

The underwriting process is a bit extra.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Style of houses, quality and what was given as Tech Savy Home

  • Serena H.
  • Verified HomeBuyer
  • May 17, 2022
  • Wake Forest, NC

Overall we're satisfied. Things I would change is cheap plastic handles to open, close windows, cheap plastic handles on toilets for over a $500,000 expect more quality overall. Wasn't happy with tile work in Kitchen or area where furnace was stored was a mess and super dirty.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The entire process was very smooth.

  • Damian P.
  • Verified HomeBuyer
  • May 17, 2022
  • Indio, CA

The entire process was very smooth. From getting pre-qualified to the closing stage, everything was done efficiently and any questions I had were promptly answered.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Workmanship

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • New Port Richey, FL

Lennar is a poor builder that is full of excuses. They contract with cheap trades who do not respect that this is someone’s home nor do they care about their workmanship. Many of the trades have cut corners and did shotty work, including crooked doors, ceilings, and general crappy cover ups. Lennar should be ashamed of themselves.

Lennar responded:
Hi, thank you for sharing a review. We want to apologize for the disappointing workmanship you have described and will be sure to pass this feedback on to the local team. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Not terrible but not great

  • Liberty C.
  • Verified HomeBuyer
  • May 17, 2022
  • Sun City Center, FL

Our realtor was fantastic and was the best part of the experience. She sent us pictures and kept us updated throughout the process. However the attention to detail was not as fantastic. Paint on the tiles, appliances not hooked up, missing ceiling fan because they just “forgot “ to install and no bath mirrors. I definitely think more attention to detail is important. They did correct the issues we had over the first 3 weeks it just takes a lot of phone calls and time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Quality

  • Steven N.
  • Verified HomeBuyer
  • May 17, 2022
  • Anaheim, CA

Lennar could not have made this process any easier. As a first time homebuyer, there are naturally a lot of questions/concerns buying a new build home. Between the title company, builder, and sales rep, all parties were incredibly helpful throughout!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Construction Managers

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Buckeye, AZ

The construction managers: Mike, Phil, John are great. They make up for shortcomings in the building process.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Perfect house in every way

  • Jorge O.
  • Verified HomeBuyer
  • May 17, 2022
  • Indio, CA

Perfect house in every way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Poor Workmanship

  • Claudia L.
  • Verified HomeBuyer
  • May 17, 2022
  • Sun City Center, FL

Megan is the best she processed my loan other than her my experience the 2nd home purchase with Lennar was horrible he closing walk thru along with the new home orientation things were requested to be fixed and here we are o we a mother in our home and things are just being attempted to be fixed I would never buy form lennar again and hey forced a $10k on me for granite only in the kitchen and stainless steel appliances with I had no option on never again!

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Forman and Sr.

  • Ty S.
  • Verified HomeBuyer
  • May 17, 2022
  • North Las Vegas, NV

Tatum and Oscar don’t do what they say they are going to do they tell you what they think you want to hear and that’s all.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Absolutely nothing

  • Evan A.
  • Verified HomeBuyer
  • May 17, 2022
  • Commerce City, CO

Salesman didn’t help. Wouldn’t comp anything messed up that was their fault that constantly delayed my move in dates. Concrete poured just days before close and cracked. Couldn’t even park in my driveway or garage. Wood work was sloppy and cut short. Drywall had lumps in it where the wall was left uneven. Stairs creek after only a week in home. Didn’t even clean the home floors weee covered in dried dirt from sloppy mopping. Definitely not worth 560k. I wouldn’t recommend this home builder to my worst enemy. They just don’t care about the customer it’s all as fast as can be and write up a ...

Lennar responded:
Hi Evan, thank you for this review. We are both sorry and disappointed to hear about the service you have received and the state of your home upon closing. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to follow up on. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - As it is our first home, we are very happy and grateful to see

  • Sanad C.
  • Verified HomeBuyer
  • May 17, 2022
  • Orlando, FL

As it is our first home, we are very happy and grateful to see our dream come true. It is a beautiful and excellent work and quality of construction. We recommend everyone looking for a home in Orlando to visit and buy at Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar only missed theproojected completion dae by a month -- which is pretty good during these wilder market times.

  • C. F.
  • Verified HomeBuyer
  • May 17, 2022
  • Buckeye, AZ

Everything was first rate quality-- our home was turned over to us in a timely manner with no outstanding repairs needed. Construction crew and Lennar consruction representative were courteous and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - The expected construction time was way off time (almost 4 months

  • Vanessa C.
  • Verified HomeBuyer
  • May 17, 2022
  • Wesley Chapel, FL

The expected construction time was way off time (almost 4 months earlier). I had to pay over $4,500 as penalty to my previous renters/realtor. I rented based on initial estimate giving by Lennar. I felt I was rushed to close the house. Even when I asked, I never was invited to see house while constructed (most of my neighbors where able to see and experience along their hose construction). I was only given pictures of the process. Houses in the neighborhood were received with welcome balloons, congratulation signs as well as a welcome gift which I never received. Now I been living here for ...

Lennar responded:
Hi Vanessa, thank you for this detailed review. We want to apologize for the poor experience you had with the team during construction and the delays you had to deal with leading up to closing. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

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