
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Disappointed
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Rancho Cordova, CA
Cheap materials used throughout the home. When I bring issues up in the 1 year warranty, I’m told to wait until it’s closer to 1 year of being in the home before submitting problem tickets. Just overall bad experience. Will definitely go with a different home builder for the next home purchase.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Great builder if your ok with everything they offer
- Mark A.
- Verified HomeBuyer
- July 02, 2019
- Fort Worth, TX
We asked for a previously offered counter top, Granite, in our master bath. You would have thought we requested the holy grail. they acted like they "might" be able to do it during the 9 months build time but ultimately didn't get it done. I have expressed my disappointment over this issue multiple times with Lennar.......no response or follow up, they don't care. Love the home, don't like the service.
Lennar responded:
Hi Mark, thank you for sharing your comments about the granite in your master bath. We are sorry to hear about this situation. Please email us at corporatecustomercare@lennar.com if you have any additional items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - While I do love my house, I've had several warranty issues come
- Amanda C.
- Verified HomeBuyer
- June 27, 2019
- Arvada, CO
While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.
Lennar responded:
Hi Amanda, thank you for your feedback. We are sorry for the difficulties you described in getting your warranty items addressed. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items and we will follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Unorganized after closing
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Ruskin, FL
I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well
Lennar responded:
Thank you for the comments about your warranty experience. We are sorry for any inconvenience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Under Delivered
- Anonymous
- Verified HomeBuyer
- June 15, 2019
- Orlando, FL
Had high expectations that were not met based on testimonials from friends
Lennar responded:
Thank you for sharing your experience. If you will send us your feedback about how your expectations were not met, we will be happy to follow-up. You may send your comments to corporatecustomercare@lennar.com. Thank you again.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Homebuying experience
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Matteson, IL
My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.
Lennar responded:
Thank you for your comments about the weather-related issues with your home. If you will please send your address, along with any items outstanding, to us at corporatecustomercare@lennar.com, we will be sure to review and respond.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
BUYER BEWARE
- Peter F E.
- Verified HomeBuyer
- September 09, 2025
- San Antonio, FL
The buying experience was ok . It was after the sale when you notice issues that the builder refuses to fix. Like grading issues and water problems that they won't address. It is very disconcerting
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Review
- Russell W.
- Verified HomeBuyer
- August 20, 2025
- Hockley, TX
1. The home that I bought had a spider and ant infestation. Expect to get a pest control maintenance plan. $$$$ 2. I was told I would get a can of touch-up paint. That never happened. I reached out to the concierge about 2 weeks ago. no response yet. 3. If I had known about the very restrictive HOA rules, I would never have bought a home here. I'm sure they petrol the neighborhood daily looking for reasons to write up home owners. 4. if you move here, don't expect your neighbors to be friendly. I had one turn and walk away when I tried to introduce myself. I know that's not the fault of ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Have bought from LENNAR previously. This was a let down.
- Anonymous
- Verified HomeBuyer
- August 20, 2025
- Mesquite, TX
Initiated purchase online. Sales rep never made effort to meet with us as buyers. Was very hands off and never around when we were available and responses were delayed. Agent had to press for assistance. We liked the style of house and area so we moved forward with the purchase despite his absence in the process. Was not told we would have two HOA's. While the total HOA cost was disclosed, abiding by two associations is not ideal especially as they are seperate assessments. LENNAR, we were told, is the only builder with this as they build off the main site. Wasn't told this. Couldn't get ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Never met the builder.
- Frederick J S.
- Verified HomeBuyer
- August 20, 2025
- Myrtle Beach, SC
House is ok ,terrible job by clean up crew. the amount of dust from sheet rock work and painting was a lot . Filters for A/C in ceiling were clogged ( Still have one if you want to see it) was able to get my appliances registered for warranty ,but when asked who to contact nobody returned that text. Very nice neighborhood and nice area but disappointed in the house.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Cheaply made!
- Delores P.
- Verified HomeBuyer
- August 18, 2025
- Gresham, OR
I asked why the overhead lights weren’t centered over the bar and was told they do it that way intentionally. My electrician and interior designer thought it was shoddy construction. There are 9 lights in the kitchen ceiling and no 3 in a straight line in any direction. Overhead lights no even grounded. I feel liike everything is the cheapest available.
Total Score 3
Quality 1
Trustworthiness 4
Value 3
Responsiveness 2
Beautiful community but construction and responsiveness wanting
- Anonymous
- Verified HomeBuyer
- August 14, 2025
- Ave Maria, FL
Contractors work quickly and not very well. Lennar should build their own homes. There were so many work orders. This was frustrating. I didn't expect to become a construction manager after buying a home. We should get a discount. It's unfair to put that on the home buyer with all the stress of moving.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Poor planning
- Anonymous
- Verified HomeBuyer
- August 13, 2025
- San Diego, CA
Safety Issue: There are NO railings on the walkways. This is a major falling hazard, especially for kids and elderly residents. It's an accident waiting to happen. Parking Nightmare: They gave 50 homes only 10 guest parking spots. That's one spot for every five families. It's impossible to have friends or family over. This isn't the safe or convenient community we were promised.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
My experience is very disappointing in the quality of the build. Very cheaply done
- Linda A.
- Verified HomeBuyer
- August 13, 2025
- Land O' Lakes, FL
Overall, construction is very cheap, down to the electrical sockets which I have never seen the likes. The appliances are another issue. They will not last long. I have never seen this quality in a new build. Very disappointing. You could have done some better.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
House seems cheaply made and customer service is only good when they don’t have to be out money
- Kalee B.
- Verified HomeBuyer
- August 12, 2025
- Franklin, IN
We do like our house but throughout the process we’ve realized we will likely never use Lennar again. The lender we used (through Lennar-Sam) was horrible to say the least and obviously only had Lennar in mind throughout the process. Our appraisal was much lower than we paid and that component was very unsettling with how it was taken care of. Sam was pretty manipulative when speaking about it. I have a mortgage background so I found many errors however when brought to Sam he assured me I was wrong when in the end—I was right and our numbers were completely off. The fees for closing in itself ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Purchase Experience
- Anonymous
- Verified HomeBuyer
- August 09, 2025
- Land O' Lakes, FL
Overall did not have a good experience. Aaron and Lennar Title were amazing, but everyone else was extremely unresponsive and unprofessional. We were given an interest rate during our initial purchase agreement that later turned out to be nothing but a dream. They made promises they couldn’t keep, and it was nothing short of a nightmare. We also had a serious grading issue that we addressed during our walkthrough, and after badgering numerous people the day before our closing date because it still had not been addressed, we did not even know if we were going to close the day of or not until ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Boracay Ct
- John L.
- Verified HomeBuyer
- July 24, 2025
- Venice, FL
Zero response to warranty issues
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Be careful! INSPECT THE HOUSE FIRST!
- Paul S.
- Verified HomeBuyer
- July 20, 2025
- Green Cove Springs, FL
It's been a nightmare for the first 3 mos so far. As you spend time at the house you see more and more mistakes and lousy craftsmanship, from doors mishung, over screwed hinges, misroutered strike plates, bulges and divots in the plaster and Sheetrock over bulging framing. The absolute cheapest , but good looking kitchen and bathroom cabinets-glued and pinned together but with bad finishes on doors and pins sticking straight out of the drawer boxes and glue just floating about the boxes. Slider doors do not close properly, 'Caulkless' tub surrounds need caulk as their resolution to a leaking ...
Total Score 3
Quality 1
Trustworthiness 2
Value 4
Responsiveness 3
Bruce
- Anonymous
- Verified HomeBuyer
- July 17, 2025
- New Port Richey, FL
When I read the Lennar builder site everything seems to be high end qualities. The loan officers and other personnel are great but the building quality and workmanship is cheap, lack of caring, and attention to details. It shows in the tiles uneven and not all full has adhesive, terrible caulking, painting is cheap and easily marked, cheap shower tiles with grout not sealed, cheap carpet, no shower doors, drain very slow, washer and dryer small and low end of GE, the water line was set up incorrectly and full of sand, sliding doors constantly have bugs and debris coming through, extremely ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Don’t buy
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- Crandall, TX
Lennar builders don’t tell you the entire truth regarding warranty and how nothing falls under the warranty. Smoke screen of things you will receive half of the extra amenities pool etc aren’t even built because they’re so busy constantly building houses!
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Issue addressed and no response yet!
- Saehoon J.
- Verified HomeBuyer
- July 15, 2025
- Loma Linda, CA
There was an issues on the outside and I was trying to claim that issue thru website bit it wasn’t working. So, I emailed one of the personal and haven’t got the response yet!!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar not very responsive to issues post purchase
- Vaibhav A.
- Verified HomeBuyer
- July 12, 2025
- Rosemount, MN
We had 2 major issues, water heater not working with outside temperature about 60 degrees, AC not working with outside temperature 95 degrees. We had to take cold showers for 4 days. We had to live in 90+ temperatures without AC. We had to escalate to get anything done. Both of the above are emergencies but not for Lennar
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Not the best
- Juan P.
- Verified HomeBuyer
- July 02, 2025
- Lemoore, CA
The house has a lot of issues like it was rushed
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 4
Quality control issue
- Kathleen W.
- Verified HomeBuyer
- July 02, 2025
- Fort Myers, FL
Damage to window glass and other issues. Also electrical outlets not installed properly. Requiring calling warranty to repair.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Ok experience not great.
- Mohammad L.
- Verified HomeBuyer
- May 27, 2025
- Castle Rock, CO
Homes are maid cheaply no quality workmanship and material. They just look pretty. Drive way, for a 4 car garage was designed poorly. Not even 2 cars can park next to each other on the drive way without getting too close to the house. Even though I paid 25k for landscaping in the backyard, I had no input how to make it just a rectangle patch of grass with no nice shape. Not all rooms have low voltage wiring which should be standard. Cheaper houses have been pre wired for cable and internet since 20 years ago. Overall, because of the mistake original salesman made in our case, it turned ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
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