Lennar Reviews

All the materials used are good but she air conditioner need to be look into. My name is Olusegun

The sales process was great, Warrenttee response by Amanda is great except some contractors do not follow through.

I really like about Lenar is they have quality materials and options to choose from and price is reasonable too. Customer service representative is always welcoming you and ready to answer all your questions. Laurie is the best at Batavia location. So far so good. After closing if they are busy then they will take some time to finish miscellaneous stuff. Otherwise all is well. Alpa Patel

Our contract calls for 6’ wall and we got 5’. Was told it says +- but that does not refer to plus or minus a foot more or less. Our contact people can’t or won’t add the missing row of block.

We were out of state buyers and Maggie kept us updated with pictures through the entire process. Dave did the walk through and explained everything about our home. We would definitely recommend Lennar if you’re looking for a new home.

Lennar is more interested in quantity not quality. To many repairs had to be done after final walk thru. Other repairs having to take place after moving in.

Really bad experience with the Lennar corporate office. They move slow and are always 3 steps behind the title company, sales office, agents, and CMs

We were buying site unseen and Cody and Rick were absolutely wonderful! The whole process went very smooth. We would give them both a 10!!!! The thing that did disappoint us is some of the workmanship in our new home and also with the cleanliness of the home. I do understand some of it was because we moved in during the winter but still very disappointed.

I have plenty of picture to show the poor craftsmanship put into the construction. Seems like attention to detail was lacking. My wife and I had to wait 3 months past our original closing date with little to no contact from Lennar. We had put our trust totally in Lennar and even went to Lennar Mortgage. As a matter of fact, it was our Mortgage Consultant that informed us that our original closing date of 1/14/22 was not going to be met. We had to scramble to find a place to live till our actual closing 3/25/22. Not only did this create a financial burden to rent, but we lost 1.5% on the mortgage rate. We are currently in the 45 day warranty period and have submitted our list of corrects. Hopefully this aspect will not be the same poor survive we have received thus far. Should I have to live 11 months with a crack in the ceiling, that was pointed out a week before closing, because that is the walls policy. ... More

We really enjoyed working with Lennar. The process was made simple by good communication and friendly and helpful staff in all departments. From financing, to the builders and even the customer service department once we moved in, everyone has been super helpful.

I'm very grateful to the Lennar Team, They were very professional and helpful in helping me purchase my home. I definitely recommend them... Thank you Lennar

JIm and ray were fantastic the whole building team made the whole experience great. I will say the financing side was a nightmare. There wasn’t much communication, it was our first time buying a home so we don’t know all the things like “locking in the interest rate” had know idea and almost lost the ability to purchase our home. But building team great. 10/10 recommend.

My biggest complaint was being told if our loan closings was late we would have to pay a fee per day being late. Lennar was however not held to the same standard when delays occurred. Especially during Covid that needs to be amended

Loan officer response to locking a mortgage rate was too slow which cost us a higher rate than originally quoted

Architectural design and location are a plus.

This was not a great home buying experience. This is our fourth new home in 25 years, and was next to the bottom in our satisfaction as customers. Our primary concerns were the very poor quality of workmanship (painting, caulking/grouting, etc...) and the almost total disregard the subcontractors had for protecting finished surfaces (LVP, carpet & countertops) as they finished detail and trim work. We spent many hours cleaning paint overspray, joint compound splatters & residue and grime after we moved in. Some places in the LVP were permanently marred by their behavior. Lennar's performance, from the New Home Orientation onward has been unpredictable and uninspiring. Nearly half way through May, we have no functional irrigation system, sod that looks quite pathetic, and no spring landscape maintenance yet performed in the neighborhood (mowing/trimming, fertilizer/herbicide application nor mulch refresh). The most frustrating part of this is that we have little confidence that any of this will be addressed soon, or ever. ... More

I would never buy from Lennar Again, horrible experience especially the Customer Service! No quality whats so ever.

As we shopped the crazy Utah housing market, we quickly discovered the Lennar had the location, finishes, and floor plan that worked best for us at a price that was the same as lower quality existing homes for sale. Really great value all around for new construction.

Lennar is HANDS DOWN the BEST builder we have worked with or come across. Their houses are gorgeous and the workmanship and list of inclusions is amazing! They make you feel valued and care about your home. However, our experience with their lender was horrible and I would suggest using your own mortgage company.

Please keep away from Lennar. They tell you one thing and then do something in the back. When questioned, they say, "oh my mistake" etc or delegate that messaging to someone else. No one really takes responsibility for the mistakes.

Everything he promised to do before I moved in was finished beautifully. He has always been extremely courteous, punctual, always removed his shoes. Has made me feel confident about the little issues that had to be done. Would recommend him to anyone!

We got in a waiting list for a Cumberland home and were notified in October 2021 that we were next up. From day 1, Angela was awesome to wok with. She communicated the process, provided weekly updates, and responded to emails and text messages. We live out of state and needed to rely on Lennar for updates as it was not possible for us to be on site routinely during the process. For ease, we decided to go with Lennar Mortgage. Shelley was super friendly and helpful as well, even having an initial conversation with me on a Saturday. We did get to visit the property a couple of times with advance notice and were given a tour and had our questions answered. Walkthrough pre closing and final walkthroughs revealed some issues as were to be expected- touch ups needed, etc. We had an issue with the driveway and a sink faucet that were quickly addressed. We cannot say enough good things about Gary! He is knowledgeable, personable, and kind! We had to have the driveway repoured. This meant we couldn’t drive on it but needed a place to put a POD. He promised and delivered on getting the big dumpster in front of the house moved for the POD to be delivered. After closing, we met with Kyle who was in charge of Warranty information. It was a LOT of information but he explained everything thoroughly and answered our questions, providing us with his contact information if we needed him for anything. This was our first experience with Lennar. We have personally had a new construction and complete renovation experiences before. Doing this at a 1000 mile distance was as easy as it could be. We closed on our house March 25, 2022! This was FIVE MONTHS after signing the contract! Lennar should recognize the value that Angela, Shelley, Kyle, and Gary brings! Angela was our first point of contact and make a great first impression. Shelley with Lennar Mortgage made the process as easy as a mortgage approval can be! Kyle knew his stuff! He was patient as we digested the information and asked questions. As for Gary, any company would be better by having him working for them. He is about the best we have seen in this business. ... More

communication with builder back and forth is very smooth and friendly

Marc keep me updated weekly. That was very important when it came to planning my move. The only thing Lennar could improve on is presenting a gift at closing. For example a bottle of wine and two glasses to say thank you and welcome to your new home. All homes I have purchased new provided a welcome gift. The apartment I stayed in gave a nice welcome gift.

Cannot opt out of very cheap appliances. Had to get rid of appliances before installing up graded appliances. Can’t make any changes, not even to add an electrical outlet.