Lennar Reviews

I love my new Lennar home. The Lennar team was great to work with and I couldn't be happier.

Everyone we have worked with in the Lennar organization has been extremely helpful and responsive. This includes the loan department, sales person who sold the home, the project manager responsible for building our unit and the customer service group which has helped with after sales questions and issues. They have all made this a very positive experience.

We had bad experience with lennar mortgage that at the last minute we closed with a high mortgage rate when we had months before to get paperwork all finished and a lower mortgage rate also we took off work to fly in for a final walk through but they didn’t know we were coming in and wasted our time and money to fly into town and hotel

Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in places….the list goes on. We closed remotely making it difficult to assess quality through virtual means, I find it hard to believe the Lennar reps did not notice these issues. It seems as though the Lennar reps knowingly avoided correcting these obvious issues prior to the final inspection. Since moving into our home we have observed the conduct of contractors and Lennar reps during the weeks and days leading up to other virtual closings in our community which only reinforced my belief that most members of the Lennar team do not act in the best interest of the buyer. I have no doubt that I will discover more issues as time goes on; we have only lived in the home for a few weeks. To be fair, Lennar reps were fairly responsive to concerns when we pushed the issue but the quality of work performed to “correct issues” was just as poor as the original work. Tips: Do NOT close remotely, Lennar will take advantage of it. Hire a picky third party inspector and stay attached to his or her hip during by phase inspections. Make sure the inspection package includes a “Warranty Inspection” around the 11 month mark after your closing to fully capture warranties deficiencies. Use your own lender, Lennar’s incentives disappear through crazy math at closing and you’re still stuck with a higher interest rate. Be very thorough during your walk through and insist on re-inspecting prior to closing. ... More

It was horrible I will never recommend this builder to anyone!

Would not buy from them again. Lots of things wrong, from windows that won’t open to gaps in the crown mounding. Not to mention the closing was delayed 5 weeks due to forgotten steps with the city. Made my first home-buying experience very upsetting.

The overall experience was good. The responsiveness from the Lennar team was good. It seemed like the corporate office was looking to close on many homes that they could. A lot of supply chain issues with materials and seemed like they were rushing to complete. The on-site team did their best to address issues that came up. During the walkthrough the house was a mess and still under construction. There are still items that need to be addressed even after the closing. The lennar team is working to resolve the issues. We used Lennar mortgage and they were great especially Lily. She was responsive and helpful. Jordan and Arod in sales were attentive, helpful and provided updates. The construction crew are attentive to issues and responsive. ... More

Not my first Lennar home but will be the last. Home not complete on Closing Day and home has very shoddy workmanship and does not have finishes stated when signing contract. In this very tight market I believe I was taken advantage of and now it’s time to handle. Beware!

Terrible, more than a month and I don’t even have a shower at home worse experience ever. House with a lot of problems. I was trick.

I would like to have gotten the same quality of workmanship that was in the model home. I'm sorry to say that didn't happen and even though they made many many promises to make things right, I know that it won't happen. They only make money by building new homes, not by fixing their mistakes. It makes me sad to know that the quality is not getting any better and they really don't care.

Took a long time to build our house.

There were some minor issues at closing, no Wi-Fi for 10 days and we still don't have any handles on any of our kitchen and bathroom cabinets. Also, the guest bathroom does not have and drawers on the vanity sink cabinet. Hopefully these issues will be taken care of in a timely manner. Overall, we are happy with our purchase of a Lennar Condo.

Before we moved in we pointed out a problem with the kitchen cabinets and a drawer in the bathroom. Parts had to be ordered, then an appointment made in early July was made to fix them. Nobody showed up for the appointment. We discovered we have no key for the back door in the master bedroom or to the door leading to the garage from the house. Waiting for keys. Weren’t told about bug spraying company that comes out monthly? Something about putting our front door on Wi-Fi? No thank you.

I had a great expectations based on the previous reviews from the homebuyers, team and support was great but the carpentry was no where near the expectation, hope they change the carpenter or ask the team to improve the work and get the things done perfectly rather than going with a workaround fixes. There are a lot of places where we can't see unless if we bend, those are the places where they wantedly skip the work or if it is done, that is just a work around! I have raised a lot of carpentry request post moving in, its been more than a month, there are no fixes applied yet!

House is pretty good, only problem I get is the electrical issue. The light switches and electrical outlets do not work in most of the areas in the house

The process was ok, compare to the first Lennar property we purchased. Window coverings, fridge, washer and dryer was not provided, unlike the previous Lennar condo we had. Other than, the house is nice.

So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.

Will holdup on this for awhile . We were told it will take 2-3 days to fix and then I will write my review . Lennar has a very good reputation and that is the reason we brought in a Lennar community .

Our home buying experience wasn’t bad at first but the closer we got to closing the worse the experience was. The mortgage company told us they couldn’t lock our rate when I asked and then when our payment jumped up $400 in a matter of two months, they finally locked our rate. We were told we would close mid June so we scheduled our family vacation for the last week or May. Only to be told, that we’d close on 5/31/22. We checked the house before we left and it did not look ready for closing. We were correct. Lennar forced the closing with many items incomplete. Upon arriving back from vacation and trying to move in, we found the AC upstairs wasn’t working and the power in the master suite wasn’t either. We had drywall spray cover trim all throughout the house. We had exposed screws in every room. The back door wouldn’t lock and an upstairs window was damaged. We had various plumbing issues and tile issues. Our front entry was a disgrace. Words cannot describe the magnitude of issues the home had when we moved in. Yet, we were forced to close and were repeatedly told that if we did anything to stop the closing that we would lose the $24k we put down and would lose the home. They told us if that happened we could buy the house back for even more than we signed for months prior. We had no option but to close on a home that was not ready for people to live in. ... More

The good: I like the floorplan and love the neighborhood we moved into. Enjoyed working with the sales person that helped us buy the house. The rest: The finish quality in the home and the materials used are appalling. The kitchen cabinets are the cheapest cabinets I've ever seen. The ready made cabinets at Lowes or Home Depot are better than these. The electrical work scares me. I had to install a couple of new fans and it looks like a high school shop class put the electrical in. Our water coming out of the faucet in the Texas summer is beyond warm, it is downright hot. I recently found why, the water line runs directly over the garage with a minimum of pipe insulation. This is something that is going to have to get revisited. Overall I like the house, but am very disappointed in the build and finish quality. ... More

Overall we had a great buying experience with Lennar. We did go through a less than attentive sales person early in the process, but that was resolved by the regional sales manager stepping in and picking up the slack towards the end. I would recommend Lennar for any future buyer.

I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.

We have had issues ever since we closed on the house and it was like pulling teeth getting them fixed. The only person that actually helped us was Derrian and he was/is awesome, as he is still helping fix the last remaining issue. We never received our 30 day TLC that we were told would be happening, we just received an email asking how it went but nobody came for it nor was it scheduled. I understand these are homes going up really fast but I at least would like everything to be working/minimal issues for the price we paid.

There really doesn’t seem to be quality control. The contractors review their own work and the construction managers take them at their word until the perspective owner comes and looks at the work. The toilet wasn’t level, the stairs were out of plumb, a few walls weren’t square, and they missed the electrical outlet needed on the island, the decking where the AC unit was installed wasn’t not level and the AC unit was installed anyway. The AC unit was installed anyway and actually was missing a recirculating valve. This cause the unit to sweat immensely and water to run off into the insulation and back of the sheet rock. There were other small issues like paint missing, trim was missing or poorly installed. ... More

Was told walk thru was on a certain date and closing to follow , but after 3.5 weeks of rescheduling and stories we finally closed, there was no consideration or reimbursement for staying in a hotel for that period of time as the building was no wear near finished upon our arrival in Florida,