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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18740 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Make sure to get outside inspection

  • Stacey B.
  • Verified HomeBuyer
  • May 20, 2025
  • Fort Mill, SC

The construction manager was non responsive, not helpful, and did not make for a pleasant buying experience at all.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Construction mgr Dave

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2025
  • Farmington, MN

Up to moving in was fine! I’m really not impressed with the construction manager Dave. He arrogant and condescending. When I did my pre move in I came with my kids because they were excited. He looked disappointed and told them to go upstairs while we did it without asking me. That was very rude. I called him because my water dispenser in my fridge is spraying everywhere and I said I’m not sure I can fix it, he stated if I can’t you can’t. That was strike 2. Then he parked in the middle of the road in front of my driveway of the home I just purchased to talk to a worker knowing I was waiting ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Review of the house

  • Jaina Umeshkumar T.
  • Verified HomeBuyer
  • May 14, 2025
  • Providence Village, TX

Extra switch should be added in the rooms for fans. Double ended switch should be added in the foyer. All bathroooms have no napkins no holder amd towel holder and unutiltized space next to master bedroom sink which could turn into closet. Master bathroom does not have a lock, a tub and a window. No fans and no switches extra provided in the house. Internet point should be in all the rooms but there is only 3. There is no handles in the kitchen cabinets. There is no light in the driveway. Fence material is cheap not good quality.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Decent Home, but Attention to Detail and Quality Are Lacking

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2025
  • Ridgefield, WA

While the layout works for our needs, there are several issues that reflect a lack of attention to detail and some questionable material choices. One of the bedroom doors is misaligned and does not close properly. Another door swing past their stop and hit the walls, Light switches have been placed behind the door making them inconvenient to reach. We also had to arrange for pest control shortly after moving in due to an ant problem—something we didn’t expect in a newly built home. We were surprised by the builder's decision to install a hybrid water heater, which may be efficient but has ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

My experience

  • Asifa N.
  • Verified HomeBuyer
  • April 28, 2025
  • Katy, TX

I would like you share my honest opinion here. We moved from other city and it was like 5 hours drive from there to here in Katy TX. I saw my house when I almost bought it. The1st big shock that I received by this house was the door of bathrooms that are NOT wheelchair accessible with a special need child it is so hard that no body can imagine. Kitchen pantry and closets are so small though we have plenty of rooms in the house lennar needs to find some better builders in this regard or people who make maps of the houses. If you want to buy from Lennar please check thoroughly everything.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

dussappointing

  • Carol M.
  • Verified HomeBuyer
  • April 22, 2025
  • Palm Bay, FL

I can't rave. I am not really happy.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Disappointed customer care

  • David Eric V.
  • Verified HomeBuyer
  • April 16, 2025
  • Bakersfield, CA

Terrible responsibility with house defects

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

My highlight was moving into a new house.

  • Peter David G.
  • Verified HomeBuyer
  • April 15, 2025
  • Surprise, AZ

Overall buying experience was good, people were very nice and professional. Customer service is very slow at getting things done and some things that were really important to get replaced I’ve been denied. Not very happy about that when I haven’t even been in my house for 30 days yet. Like the community, everyone is friendly and nice.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Very friendly

  • Carmen H.
  • Verified HomeBuyer
  • April 10, 2025
  • North Plains, OR

Do NOT do any upgrades with Macadam Flooring! Poor quality of product, expensive, and poor quality of workmanship. I will never buy another Lennar home and I WILL NEVER RECOMEND LENNAR COMPANY!

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Great prices, but do not expect a good customer service.

  • Lucas E E.
  • Verified HomeBuyer
  • April 09, 2025
  • Eagle Mountain, UT

Good pricing, good support until you close. After that, it’s clear to me that the primary goal from the warranty team is to not do anything. Super different from previous home built with another builder that would go above and beyond. Have been waiting for almost 2 months for one issue.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Buyers Beware

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Las Vegas, NV

Financing through Lennar was a nightmare. Buyers beware. The incompetency of the underwriters and managers was astonishing. The entire sale of our home was delayed for weeks because multiple underwriters were unable to read a ledger. It was so bad I almost purchased calculators in bulk to send to Lennar. The home is fine, and the craftsmanship is average.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Jay

  • Jayesh K.
  • Verified HomeBuyer
  • March 19, 2025
  • Sharpsburg, GA

Experience in rather disappointing, but since I have bought it there's no choice. For instance, any addition or modifications can only be done by their 3rd party contractors or warranty is voided. When contacted 3rd party for addition, they are charging 3 to 4 times higher.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Some Good, Some Not So Good

  • Bryan K.
  • Verified HomeBuyer
  • March 19, 2025
  • Deland, FL

Decided to purchase an investment property in Florida and settled on Oak Hammock in DeLand. Our salesperson (Madison) was great with offering us up a deal we couldn't refuse, and Lennar overall offered up a quick and (mostly) seamless 3-week cash close which we were happy about. Their closer, Kristen, was very on top of things up until the close. Closing process was quick and trouble-free and very much appreciated. As far as "issues", they were relatively minor, however, unresolved issues have taken the shine off the overall experience. The keys to the house were sent to another development ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Trust but Verify

  • Ernesto M.
  • Verified HomeBuyer
  • March 18, 2025
  • San Antonio, TX

Overall process was relatively simple, with all of it being conducted through their online applications. The part of the process that ultimately left a bad taste was after closing. The house was not cleaned as our representative Bert had assured me. The bathrooms (especially showers) were filthy, the floor in the hallways were muddy, baseboards dirty, etc. After multiple messages, the construction manager finally arranged for a cleaner to come, who by the looks of it only swept the floor. My family and I ultimately were responsible for the cleaning after closing since my messages to Bert and ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Very nice community and neighbors. Mediocre workmanship and quality.

  • Robert K.
  • Verified HomeBuyer
  • March 11, 2025
  • Summerville, SC

Missy, our Lennar sales agent, has been absolutely fantastic. Her support throughout the home-buying process—and even after the purchase—has been exceptional. She’s been nothing short of 100%, A+ in working with her. That said, there were challenges outside of Missy’s control that have been disappointing in working with Lennar CS. We've encountered some issues with the quality of the construction. For instance, the vent fans (stove and bathroom) in the house seem to be a common problem, as confirmed by conversations with neighbors. They make a very loud clanking noise even with the ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Bad experience

  • Francisco R.
  • Verified HomeBuyer
  • February 19, 2025
  • Winter Haven, FL

The Realtor in this buy don’t work for me.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Warranty Service is Lacking

  • Thomas C.
  • Verified HomeBuyer
  • February 05, 2025
  • Huntsville, AL

We’ve been in our unit about a month now and have contacted Lennar 3 times about issues we’ve had with the unit. This virtual process to addressing an issue isn’t helpful at all. One issue we raised about a design flaw they refused to send someone to look at the issue. Another issue they claim is working properly. Large bubbles of air bubbling out of both toilets while the shower doesn’t drain followed a few minutes later by all the water being suddenly sucked out of the shower and both toilets is considered “proper operation’? Not impressed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Poor quality control in many areas

  • Craig R.
  • Verified HomeBuyer
  • January 25, 2025
  • Punta Gorda, FL

The purchase experience itself was good (sales and title), but the overall experience was marred by many poor quality control issues on the finishes. Some examples include: - Cracked grout in both bathrooms, chipped countertops, cabinet handles that aren’t aligned properly, appliances not leveled, poor interior paint job, unlevel floor tiles, etc. We gave them a two-page punch list prior to closing and now it’s two months later and only about 4 of the 20 items have been fixed. This is a vacation home for us and we told the construction manager we were fine as long as everything was ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

SO so.. They need to care more for THEIR customers...

  • Juan R.
  • Verified HomeBuyer
  • January 21, 2025
  • Henderson, NV

First of all, the home build was fast. That's a good thing and a bad thing. The quality of the exterior paint is way below average.. the stucco quality literally falls off after minor bumping or touching. I'm scared to even touch the outside stucco because the paint easily gets removed and the stucco gets exposed. The interior paint is flat white and extremely cheap with no options to change it. With kids or even without kids, the paint lasted a month IF THAT and we had to re paint the entire inside of the house with at least a semi gloss paint so it lasts a few years. They have had to come ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

mr

  • Guillermo V.
  • Verified HomeBuyer
  • January 16, 2025
  • Charles Town, WV

MCcrea is refusing to fix vents in bathrooms that don't blow enough air, I went to the two model house and the vent in the bathrooms all of them blow strong air.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Not the Lennar of yesteryear

  • Lisa V.
  • Verified HomeBuyer
  • January 16, 2025
  • Palm Bay, FL

I’m sad to say that Lennar’s business model has changed and not for the better. We had a new build Lennar home in California years ago and was a more than pleasant experience. The quality of workmanship during building is poor. Seems to be an industry standard these days throughout the industry. Just A few examples include while on our final walkthrough, nearly all cabinet doors when opened hit the wall, other cabinets,refrigerator, etc.. I brought it to the attention of the construction team, and was told “ that’s on the homeowner”. There are tons and I mean tons of paint problems on ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

New home delivery

  • Pedro Hector M.
  • Verified HomeBuyer
  • January 16, 2025
  • Homestead, FL

Too many issues upon delivery of the home. Good bones but finishing touches and appliances are subpar. The response from some members of the customer care team is timely. The service to correct the issues can, at times, take a few days.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Home buying experience

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Little Elm, TX

Home buying experience is okay as the homes are more like inventory homes and no options to choose but not satisfied with quality of workmanship and how the issues are handled. Already seeing multiple cracks across the house near the wall joints.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

New construction home

  • Martha P.
  • Verified HomeBuyer
  • January 11, 2025
  • San Antonio, FL

Before you close, take your time to look at the home with a magnifying glass because there are many careless mistakes, issues that it will overwhelm you after closure. You will not only be dealing with your move but also requesting repairs so many issues and keeping up with all the trades services that will have to come to your home to fix the issues. Ease look at painted walls, outlets, cabinets, appliances, garage door.... Please take your time because it will save you many headaches.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

First time buyer don’t be so trusting

  • Shannon L.
  • Verified HomeBuyer
  • January 09, 2025
  • Elmendorf, TX

Definitely get your own home inspector.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

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