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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21898 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21898 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - everything is nice and the closing also went smooth.

  • Kishor P.
  • Verified Homebuyer
  • July 19, 2022
  • Mount Dora, FL

everything is nice and the closing also went smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - A lot of issues still left to be resolved but overall an ok experience

  • Anonymous
  • Verified Homebuyer
  • July 19, 2022
  • Morrison, CO

A lot of issues still left to be resolved but overall an ok experience

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Overall poor to average quality of workmanship by vendors and quality control by Lennar

  • Anonymous
  • Verified Homebuyer
  • July 19, 2022
  • Saint Cloud, FL

Overall the quality control systems by lennar are poor to average at best. Their system is cumbersome and it takes many attempts in order to get issues resolved. Seem like they are rushing delivery of homes in order to make up monthly numbers to meet Wall Street expectations and in so doing a lot is left undone before closing which forces you into warranty for completion. Worked with many builders and it definitely seem that upper management needs to re-evaluate at their operations.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - We are very happy and absolutely love our home, we are glad we

  • Jude A.
  • Verified Homebuyer
  • July 19, 2022
  • Little Elm, TX

We are very happy and absolutely love our home, we are glad we chose Lennar to build our beautiful home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Sales

  • Virginia T.
  • Verified Homebuyer
  • July 19, 2022
  • Lakewood Ranch, FL

Sales associate Jen was very helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

owner

  • Robert E.
  • Verified Homebuyer
  • July 19, 2022
  • Porter, TX

Tape and bed seams visible throughout house, front column bricks crooked, light fixtures fell out of ceiling, fence gate won't open or close

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 1

Didn’t get help in setting up ring app. Minor thing haven’t not gotten fixed

  • Manuel O.
  • Verified Homebuyer
  • July 19, 2022
  • Indio, CA

Not satisfied with purchase or with help on getting set up on my new home. They promised you the world . After you close escrow your on your own!!!!!

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar was impossible to underestimate

  • Anonymous
  • Verified Homebuyer
  • July 19, 2022
  • Porter, TX

My family’s experience with Lennar was appalling start to finish. We will never be using them again.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

A+ Price and C+ Work

  • Anonymous
  • Verified Homebuyer
  • July 19, 2022
  • Lakewood Ranch, FL

Very disappointed in the overall process, quality and value as well as responsiveness to issues. Keep being told "this is the way it is these days" instead of having the respect and quality that a new house should. The only goal was to close on the house - no matter what shape it was in - and was promised all items would be fixed right away. Going on 2 months and the majority of the issues haven't even been scheduled to be fixed. Everyone is paying A+ prices these days and getting C+ quality and service. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I bought my home sight unseen except for picture on the internet.

  • Lynnor G.
  • Verified Homebuyer
  • July 19, 2022
  • San Antonio, TX

I bought my home sight unseen except for picture on the internet. When I got here I was very surprised at the quality of the home. I love my home. I highly recommend Lennar homes

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Southton San Antonio

  • Anand R.
  • Verified Homebuyer
  • July 19, 2022
  • San Antonio, TX

We had a very bad experience with this property. We did online closing and later when we visited, we found the grass Sods completely dead and it was never watered. When enquirer about this with Lennar, they said the property is closed and it’s not their responsibility and also it will not cover in warranty as it’s outside. We also saw cracks in window and a big hole dug in the backyard which we reported and the response was snail paced. Really bad customer service and carelessness on part of Lennar

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar Victory

  • Michael G.
  • Verified Homebuyer
  • July 19, 2022
  • Buckeye, AZ

We wanted to call out John and Phil who have been top notch with helping us since we have been in the house. They have been very quick to respond on issues. We feel very comfortable with them and they are responsible for making our transition so smooth.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Some issues were not were not resolve without several phone calls,

  • Anonymous
  • Verified Homebuyer
  • July 19, 2022
  • Land O' Lakes, FL

Some issues were not were not resolve without several phone calls, emails, or requests for repairs. Issues with ouside were not resolved at closing and finger was pointed to HOA who pointed responsibility back to Lennar

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar - Should have provided option for dimmable switches Closing should

  • Anil C.
  • Verified Homebuyer
  • July 19, 2022
  • Huntley, IL

Should have provided option for dimmable switches Closing should have been done after landscaping is finished

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Overall all went well.

  • Thomas F.
  • Verified Homebuyer
  • July 19, 2022
  • Henderson, NV

Overall all went well. Lennar has fixed or repaired the majority of items. I must say the appliances that came with the condo were on the low end of quality. It really is the cheapest dishwasher I have ever owned.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worst Experience Ever

  • Johnathan C.
  • Verified Homebuyer
  • July 19, 2022
  • New Braunfels, TX

Move in date was pushed several times, over 26 items failed inspection, communication with the builder and management was absolutely horrible. Would not recommend to anyone. The day I got my keys there was taco bell trash on the counter and paint on the floors still. This was after having to accept a list of things that were not fixed on move in. Just the absolute worst experience I have ever had, specially when spending so much money. Will never go through Lennar again.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Never Again

  • Tovah L.
  • Verified Homebuyer
  • July 19, 2022
  • Aurora, CO

Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

good!

  • Guiying Y.
  • Verified Homebuyer
  • July 19, 2022
  • Garland, TX

Feeling good in every way

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

All around great experience!

  • Marika N.
  • Verified Homebuyer
  • July 19, 2022
  • Fort Myers, FL

From the very start, looking at the model homes to the potential finance, the building process, final walkthrough to the exciting day of moving in....Lennar was with us through the whole process. Excellent customer service!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mixed Bag

  • Jeffrey B.
  • Verified Homebuyer
  • July 19, 2022
  • Noblesville, IN

The up front contacts and salesmanship were very good; the financial support process was quite poor; the construction is average with many nice features but too many punchlist items to work through; the HOA is pricey and not helpful at all; the landscaping is average; great community and location however; people are almost all friendly and responsive.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Professional, Responsive, glad I picked Lennar.

  • Abid A.
  • Verified Homebuyer
  • July 19, 2022
  • Sun City Center, FL

Professional, Responsive, glad I picked Lennar.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Dissatisfied

  • Bryan M.
  • Verified Homebuyer
  • July 19, 2022
  • Rincon, GA

The buying experience was great but once we closed it was like they didn’t care anymore. The staff were super friendly and nice but issues identified prior to closing are still not fixed. The price paid does not come close to the quality you would expect. Walls are not straight, caulking is missing and not finished. Paint was messed up and told it would be fixed at the 30 day mark then was told they will only repaint at the 11 month mark. Best advice I can give is don’t close unless everything is completed because it won’t get done.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Great quality

  • Stephanie S.
  • Verified Homebuyer
  • July 19, 2022
  • Visalia, CA

So far so good. The quality of the home is great especially for the price you are paying. I highly recommend purchasing with Lennar if you’re looking for quality finish. I have a newer home prior to this purchase and Lennar beats any new construction build hands down so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Time Homeowner

  • Edward T.
  • Verified Homebuyer
  • July 19, 2022
  • Ruskin, FL

The experience overall was good. A lot of research help me understand the processes of buying a home, before I actually went through the process. Do not inquire about any home without a buyers agent.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worst experience of our lives

  • Gary M.
  • Verified Homebuyer
  • July 19, 2022
  • Ave Maria, FL

From the beginning to well after closing (1 1/2 months now,we received no occupancy permit,but forced to close!) It's been crazy busy with contractors in and out fixing all of the obvious problems that were not addressed, I would never recommend this to anyone, the horror stories are too many and such long stories, I hope this helps someone with their decision.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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