
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Poor quality of interiors
- Sailaja V.
- Verified HomeBuyer
- May 06, 2023
- Marysville, WA
With in a month I could see dry wall cracks, cracked wood.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
Everything is just “ok”
- Julie Kristine H.
- Verified HomeBuyer
- April 18, 2023
- Denton, TX
I am a first time homebuyer and would have liked more support from Lennar through the process. There were a few websites for different things and not much guidance as to where we needed to go for each thing. It was just search Lennar and figure it out. I would assume a lot of their customers are first time home buyers too so they should cater to their audience more. The house itself is definitely thrown together with no care from the workers side if anything was neat, level, etc. I have been able to upgrade things after moving in to make it more livable.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
HVAC
- Anonymous
- Verified HomeBuyer
- April 13, 2023
- Plumsted Township, NJ
HVAC system is really Bad, Lennar needs to look into it and fix the problem. We were told to keep Fan on, it is very noisy, very difficult to sleep at night. Some parts of home are very cold and upstairs is hot like oven, It is a shame builder like Lennar giving this kind of system, we have paid almost half a million for our home, this is totally unacceptable
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Lori M
- Loretta M.
- Verified HomeBuyer
- April 11, 2023
- Punta Gorda, FL
Very poor communication when buying home especially since we came from out of state.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Not good not good not good
- C.J. R.
- Verified HomeBuyer
- April 11, 2023
- Fort Myers, FL
Not good on helping with warranty items
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Improvement needed
- Joseph M.
- Verified HomeBuyer
- April 11, 2023
- Lancaster, SC
The overall experience was stressful , I believe that the craftsmanship of the house is poor, as I am already seeing nail pops , had to have warranty work done . When asked if I could have some paint to touch up my walls after moving in , I was told you can go to Sherwood Williams and tell them Lennar house Walnut Creek and they know the paint . To be honest that’s not what someone that pays 500,000 for a home wants to hear , your build supervisor did catch the pillar in front of my home as twisted . Placement of light switches are awful why not have a switch in the garage for the garage ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Good buying process, not so good product.
- Anonymous
- Verified HomeBuyer
- April 04, 2023
- Converse, TX
So to start, our agent was super helpful. He answered every question he could. He was always available to help. The loan application was painless and the officer was always available to answer questions. They were both top tier. Now to the actual house itself. Over the course of the two months before we moved in, we voiced numerous concerns. Some little finishing work type things (scuffs, chips, leveled doors and cabinets) and some bigger things like water leaks and the quality of the sod placement. We were told that these thing would be finished closer to closing. Fast forward to the ...
Total Score 3
Quality 1
Trustworthiness 3
Value 4
Responsiveness 2
Onwer
- Randolfo C.
- Verified HomeBuyer
- April 04, 2023
- Kissimmee, FL
Poor finish final product.Will not buy again.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Delaware retirement home
- Wayne K.
- Verified HomeBuyer
- March 31, 2023
- Lewes, DE
Six weeks after closing, still working to resolve identified deficiencies.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
My experience with Ray was HORRIFIC. The team was made fully aware of my situation.
- Tiffany Lynn C.
- Verified HomeBuyer
- March 24, 2023
- Hockley, TX
It did not go well at closing. I had a tough time with Ashley's teammate. I finally had to escalate the situation to their boss, so I could close on the day matthew said after calling me when I was on the way there. Ashley was honest and said it may not happen, but Matthew said otherwise. I would never want anyone to go through what I experienced. I also have noticed some things that wasn't actually handled well but I signed off on the 2nd walkthrough.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Be Very Involved!
- Jennifer S.
- Verified HomeBuyer
- March 22, 2023
- Punta Gorda, FL
When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
You get what you pay for
- Anonymous
- Verified HomeBuyer
- March 21, 2023
- Lakeland, FL
After a dog-eat-dog approach to commandeering a home in this subdivision the work preformed for the value is subpar. Multiple neighbors and I have had things break within the first 30 days (lights falling out of celilings, towel racks coming out of the walls etc). Also the paint within the home is so thinly applied that if you wipe it you will meet drywall. All indoor walls must be painted after move in to support the structure of the home. I would also always encourage any home buyer to pay for a private home inspection prior to closing.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Not luxury installations
- Marlynn C.
- Verified HomeBuyer
- March 21, 2023
- Morris Plains, NJ
The quality and quantity of the products installed and the workmanship for a “luxury” condo are disappointing. Wall are not straight, they arc making it hard to hang things evenly. The bathroom sinks and faucets are cheap. And an upgrade package would have been preferable rather than moving in and trying to get contractors. When I looked at Del Webb there was a lovely upgrade package. So all in all disappointing. I do like the size of the condo and the layout of the building.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Quality of Turnover Not Clean
- Koke M.
- Verified HomeBuyer
- March 14, 2023
- Johnstown, CO
The buying process (excluding financing thru Lennar Finance) was smooth. I come from a residential construction background so I understand the challenges and tolerable "acceptance". The biggest disappointment was the cleanliness of the home at turnover. The garage and basement were absolutely filthy. It looked like a rough clean. The basement was powerwashed, but it looked like they turned on the power washer for about 30 seconds and then shut it off. The main finished space had paint and drywall dust around every single corner of the house as if the cleaners made no attempt.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Lennar does not follow up
- Guy R.
- Verified HomeBuyer
- March 14, 2023
- Durham, NC
We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Not done- don’t close!
- Cathy S.
- Verified HomeBuyer
- March 14, 2023
- Punta Gorda, FL
Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Experience did not meet expectations
- Anonymous
- Verified HomeBuyer
- March 07, 2023
- Bartow, FL
I expected a much more pleasant first time home buyer experience. There was a lack of transparency, honesty, and I wish the process would have gone smoother. I love being in my home, however, certain issues could have been communicated more clearly and handled better. Quality over quantity!
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Horrible Issue Handling
- Deepak B.
- Verified HomeBuyer
- February 28, 2023
- Carmel, IN
The workmanship quality and issue handling was not up to standards. Infact, I had a very bad experience dealing with the closure of the issues that I had highlighted during my orientation. I was promised that certain issues will be addressed before closing, but a lot them were not addressed even after closing. It seemed they wanted to get done with closing without acknowledging that I still have open concerns. I would definitely not like to go through the same experience ever again. I hope Lennar takes this feedback seriously, coz customer satisfaction should be one of the primary objectives ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Terrible overall.
- Jody A.
- Verified HomeBuyer
- February 20, 2023
- Hardeeville, SC
Terrible overall. Would not buy Lennar Home again.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Workmanship was much below expectations
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- Austin, TX
Workmanship was much below expectations
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Bayside-Not Happy
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- White Plains, MD
My spouse purchased a home in the 70s and subsequently we purchased an additional 3 homes. This is by far the worst experience I have seen with this home builder. The homes built in 2013/4 in local area were a much better home. The materials used within the home I would consider substandard and/or meets the bare minimum housing requirements by law. After moving in found many things that could have made the home and builders more successful.
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 3
Ok
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- Baytown, TX
Make sure you double check everything on your final walk through. Builders don’t care about craftsmanship.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 4
Delayed closing causing me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th.
- Philip B.
- Verified HomeBuyer
- February 11, 2023
- Las Vegas, NV
Delayed closing caused me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th. All the paperwork was signed, bank rep knew closing was on the 15th The construction crew tapped into my electricity on three different occasions. It wasn't until 1 week later that a sign was placed In front of our home that it was owner occupied.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
House review
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Davidson, NC
House layout is great, however workmanship could have been much better. Can tell items were rushed and done quickly. There were things that passed inspection that shouldn’t have. For the price we paid for the house, I’m disappointed that we already have to fix items 2 months later.
Total Score 3
Quality 1
Trustworthiness 2
Value 4
Responsiveness 3
Fawad
- Fawad H.
- Verified HomeBuyer
- January 31, 2023
- Dublin, CA
Check everything specially power outlets, garage door opener should not connected to power outlet switch. Exhaust fan not working properly etc .
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
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