Lennar Reviews

Over all good but dates kept changing and overall the yard was suspect. The house is great.

We originally had our own realtor, but were told he wouldn’t get paid because he wasn’t with us during our first tour, so we were basically forced to work with Leah instead. The entire experience felt rushed from start to finish. Anytime we had questions about the house, Leah always seemed annoyed or inconvenienced. The house itself also feels very cheaply made and poorly thought out in a lot of ways. The hardwood floors already feel uneven and bumpy in certain spots, the counters scratch incredibly easily even though we’ve been very careful, and a lot of the design choices just don’t make sense. For example, the master bedroom doesn’t even have a door to the bathroom area, so the room constantly feels cold. The shower shelves are mounted so high that children can barely reach them. Even the bathroom lights are on motion sensors that shut off while you’re still in the shower. The “smart home” setup sounds nice on paper, but in reality it’s frustrating because everything uses different brands and separate apps that don’t communicate with each other. Instead of one smooth system, you end up juggling multiple apps just to manage basic features of the house. Another disappointing part was the lack of guidance after buying the home. There was no clear welcome packet explaining what to do next, how to set up utilities like water and electricity, or how all the smart home features worked. Instead, you’re left digging through countless emails trying to piece everything together, which becomes overwhelming fast. A simple welcome binder with instructions, contacts, and setup guides for all the home features would have made a huge difference. But honestly, the worst part was the buying experience itself. Buying a home is supposed to feel exciting and memorable. Instead, Leah was nowhere to be found. No congratulations call, no welcome package, not even there when we received the keys. All we got was a generic congratulations email, and the keys were handed to us in a Ziploc bag. It’s frustrating because if our original realtor had been allowed to represent us, he would’ve actually guided us through the process and made the experience feel special instead of transactional. To anyone considering buying a Lennar home: do not walk into that first tour without your own realtor present. ... More

The whole online process was quick and easy

Terri was great helping us with everything

We had a very smooth experience with Lennar from start to finish. The process felt easy and stress-free. I also did a home inspection, and Lennar quickly fixed the small items that were found. The only suggestion I would give is to improve some of the finishing details. Overall, a great and seamless experience.

My home had a few problems but all so for has been addressed

Very happy with our home amd the experience

Took my EMD. Made promises that weren’t kept. I am completely traumatized from the experience I had with Lennar. So much so that I may never try to buy a house again.

My experience with Lennar was okay. Being a first-time home buyer, I did get a pretty good deal. However, going through the loan process was an eye-opening experience. Lennar mortgage was very demanding and expected me to drop everything and get what they wanted done immediately. I also felt like it was somewhat of a high pressure sale on this house. The area is hard to get to. If there were better access roads to major highways. My work commute would be cut by at least 10 to 15 minutes. I really hope that Lennar is working with community planners to start opening up four lane roads for the increase in traffic in this area. I do enjoy the neighborhood that I live in. But I am at a distance from the things I like to do and enjoy. The new driving is definitely an adjustment. Hopefully this will be changing in a couple of years. I just don't see how it can stay the same with the number of homes that they are building in this area. If things don't change I give my current home 1 to 2 years of living before I move and find something closer. I have also noticed that there are some things such as appliances and my garage door opener that are starting to have some issues after moving in and living in my house for maybe a couple months. You would think these sort of things would last a little bit longer. My neighbor has also complained about the lack of quality workmanship in his house and I've noticed in my house as well. My advice to someone wanting to purchase a house in this neighborhood is keep your eyes open on everything. And do not let things slide ask for the moon and make sure everything is in working order. ... More

Superb customer service from start to finish! Dennis, Frank, and my incredibly patient loan office, Jon (just to name a few) exemplified spectacular customer service. I truly felt like I was in good hands the entire time. Amazing customer service, quick response times and quick issue resolutions. Thank you for the incredibly amazing team for guiding me through this entire home buying process.

I want to thank Eugen and Christopher for their help and kindness in assisting my brother with buying his house.

Save your money. This company is a rip off. They do not deliver what they offer to get you into contact..

I enjoyed working with everyone I came in contact with. Especially Eric when it came time to learn about the house he was extremely helpful. I have recommended 4 family members to definitely move into the same area I am confident they will buy one of your homes.

All the personnel that I entered fabulous.

We were pleased with our homebuyers experience.

My experience with Lennar has been mixed, but the negatives ultimately outweigh the positives. To start, the home buying process was easy and streamlined, which is one of the few highlights. However, I strongly recommend using a third-party lender, as Lennar sells your mortgage off and better options are often available elsewhere. Where things fall apart is in the quality of the build. It’s very clear that corners are cut to keep homes “affordable.” I was even told directly that if something is only recommended by code, they won’t do it only what is absolutely required. There have been multiple issues with workmanship and materials, including: • Poorly executed ceiling texture (knockdown finish) • Cabinets improperly sized for the space, causing appliances like the refrigerator to not fit correctly • Listing photos that do not match the actual finished home • Grout left unsealed despite requiring it, and refusal to fix it. Caulked tubes under sinks (this tells me someone didn’t install them properly with the correct tread size or gasket) • Crawlspace liner sitting in water, with a filled radon tube • Uneven walls and beams • Nails and construction debris left in the backyard, creating safety hazards The cabinet layout alone is unacceptable. The measurements are so poorly planned that standard appliances don’t fit properly, which should never happen in a new build. It reflects a serious lack of basic planning and competence. Whoever designed this layout clearly did not apply even fundamental spatial or measurement standards, and it shows immediately when you step into the kitchen. As for warranty and repairs, getting issues addressed is inconsistent at best. It feels like a 50/50 chance whether something will actually be fixed. Many concerns are brushed off as “standard,” even when they are obvious workmanship issues. During the closing process, there was also pressure to confirm items were completed even when they were not just to move the sale forward. The sales team was friendly in the beginning, but once concerns were raised, that attitude shifted. Responsiveness declined, and getting accountability became difficult. From a builder’s perspective, these homes are clearly built quickly and cheaply. I am already in the process of correcting multiple issues myself, which defeats the purpose of buying a new home. At this point, I genuinely hope the home holds up long-term. Ratings Breakdown: • Quality of Workmanship & Materials: 2/5 • Trustworthiness: 2/5 • Responsiveness to Issues: 3/5 • Value for Price Paid: 2/5 In hindsight, I would have been better off purchasing an older home and renovating it. Lennar makes buying easy but the long-term quality and overall experience are not worth it. ... More

There were a couple of things on our walk through list that didnt get done. Also found that bottom 2 cabinets in kitchen did not have shelves put in place. I called about this the clips were delivered to me. But no installation. Turns out one shelf was warped and the peg holes didn’t line up. Plus there must not have been a walk through or whatever by workers. It wasn’t cleaned up. Found putty of something on floors. Completion was very subpar. And responsiveness to issues was horrible. Otherwise great place!

If we are talking quality and craftsmanship, I suggest to shop around at other builders to see their offerings before making a final decision here. If we are talking communication with the sales team, their leadership, the lender, etc.,during the home buying process - decline to further comment.

Overall, the homebuying process went smoothly, and I appreciate the professionalism of the sales team. However, my experience with post-sale warranty support has been disappointing. A construction-related issue was identified at the rear door, where an improperly installed threshold is allowing water and dirt to enter the home. The property has not yet been occupied, and the condition of the flooring is entirely due to this defect. At this time, the main issue—the door itself—has not been repaired, and no work has been completed. The cleaning concern is secondary, as it cannot be properly addressed until the underlying problem with the door is fixed. Additionally, due to this issue, the home cannot be rented in its current condition, which is directly impacting its intended use. Despite this, the warranty team has declined responsibility for cleaning and has not provided clear follow-up or resolution on the primary repair. Communication has been inconsistent, and the issue remains unresolved. As a homeowner, I expected that defects related to workmanship would be fully addressed, including both the root cause and any resulting impact. I hope this feedback helps improve coordination and accountability between construction and warranty teams for future homeowners. ... More

The entire team provided Exceptional Customer Service with the utmost respect ,

Rushing for closing without proper completion of home surroundings like drive way, backyard, very late response after closing like take it and go.

Since closing on the home in February and moving in, we have encountered multiple issues across several areas of the property, including: Floor tile installation Drywall finishing and painting Exterior workmanship Kitchen countertop installation Front door installation Closet door installations More recently, we discovered a cracked PVC plumbing pipe beneath the driveway, which has led to slow backups in the toilets and master bathroom shower. We understand that repairing this will require excavation of the driveway and surrounding ground, which raises additional concerns about the original installation and overall construction quality. I do want to acknowledge that each time we’ve submitted a service request, your customer service team has been responsive, professional, and efficient. We genuinely appreciate how quickly and respectfully these issues have been addressed after the fact. However, the volume and frequency of these issues—especially so soon after closing—point to a larger concern with workmanship and quality control during construction and final inspection. This is not about isolated repairs; it reflects a broader breakdown in pre-delivery quality assurance. Given this, I am requesting escalation of this matter to a senior-level representative. I would like to: Understand how these issues were not identified or resolved prior to closing Review the quality control and inspection processes applied to this home Discuss a comprehensive plan to address current and potential underlying issues—not just individual repairs as they arise Ensure confidence in the long-term integrity of the home This situation has significantly impacted our confidence in the construction quality, and I believe it warrants a more thorough review at a higher level. Please advise on the appropriate contact and availability to discuss this further. ... More

The agent really knew his job well. He kept up with all updates during our process

Everything went smoothly from the initial decision to buy a Lennar home through closing. Highly recommed!

Lennar's staff was very easy to work with. From our first appointment to the picking up our keys, Lennar accommodated our needs and requests throughout the homebuying process. A business I could trust and personal relationship to continue in the future.