
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18303 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Not worth it
- Brooke K.
- Verified HomeBuyer
- July 12, 2022
- Cedar Lake, IN
I wouldn’t build with Lennar again. The quality for what I paid is not worth it. I have walls that curve, so many uneven walls, vents and doors. I had a leak my first weekend after move in, in May it’s now July and the hole still hasn’t been fixed. I was also told we would be getting replacement doors for the hvac room and our garage storage door that was damaged before move in and that still hasn’t happened either. Just not worth it.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Lennar - Dont rush into an agreement with Lennar.
- Wendal L.
- Verified HomeBuyer
- June 28, 2022
- Saint Cloud, FL
Dont rush into an agreement with Lennar. Inspect inspect inspect. Buyer beware.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Lennar - It wasn’t a bad over all experience, until after you close and
- Anonymous
- Verified HomeBuyer
- June 21, 2022
- Columbia, TN
It wasn’t a bad over all experience, until after you close and there still a list of things incomplete, and they don’t want to do the completion of there build. Then it will become a “process”, and beyond that your home will have a broken fridge and a missing glass panel out of your garage and rooms missing door stops in. Not bitter, just do better.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
New homeowner
- Stephen F.
- Verified HomeBuyer
- June 21, 2022
- Plumsted Township, NJ
House needs work. Poor masonry work Poor grounds Plants dead when we moved in Hardly any mulch Outside steps horrible mason work
Total Score 3
Quality 3
Trustworthiness 1
Value 2
Responsiveness 3
Lennar - Our sales rep, Shannon, was the highlight of our experience.
- David G.
- Verified HomeBuyer
- June 21, 2022
- Otsego, MN
Our sales rep, Shannon, was the highlight of our experience. What a bubble! She kept us informed of the progress of the house. Our Lennar mortgage lender was very very helpful, but the advent of electronic signatures and the overwhelming number of emails made it a bit burdensome. Our problem came with the quality control. Much of the work was sloppy with obvious oversight from quality control supervisors. Our air conditioning wasn’t working. It turns out there was no power attached to it. Who signed this off that it was working properly? Surely, it must’ve been checked on a checklist. I’ve ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - Unsatisfactory house for the price paid.
- Winnibald F.
- Verified HomeBuyer
- June 14, 2022
- Fayetteville, GA
Unsatisfactory house for the price paid.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
The quality of the product is not what is represented in the model or in the sales presentations. Many corners cut and quality is much lower than what I paid for this home.
- Anonymous
- Verified HomeBuyer
- June 09, 2022
- Magnolia, TX
Level of quality is much lower than what I feel the value of what I paid.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
All front end very limited back end service after purchase-
- Edmund H.
- Verified HomeBuyer
- June 05, 2022
- Minden, NV
The experience with Lennar was great until I received keys. After that scheduling was like pulling teeth. Personnel not available and unapologetic. After two months I finally contacted the people who were to contact me for the first month’s walk through. I’ve emailed a few times to schedule for my first week off and it’s Sunday, June 5th and tomorrow starts my week off And there is no proposed schedule or communication. Last email was 5 days ago. Before that probably a couple of weeks with list discussed on walk through. Grass dead when moved in, still looks horrible. Bath fixtures ...
Total Score 3
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Aggravation
- Victor R.
- Verified HomeBuyer
- May 31, 2022
- Port Charlotte, FL
A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Average
- Max S.
- Verified HomeBuyer
- May 31, 2022
- Ruskin, FL
Overall it was a below average buying experience with a few bright spots (personnel) alone the way. Home was delayed four months and quality was subpar. Upon completion, it seems lennar took many shortcuts on these homes. They didn’t provide basics for homes such as doorbells, lights in the front of the house and basic countertops. This is our second lennar home and our first was way better at a much lower price point. This will probably be our last.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Do what you say!!
- Roger S.
- Verified HomeBuyer
- April 26, 2022
- Punta Gorda, FL
When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Very poor followthrough
- Sharon V.
- Verified HomeBuyer
- April 26, 2022
- Myrtle Beach, SC
We bought at 60% completion and lived locally. We visited every day. Lots of substandard work from the start. The construction manager was responsive but a lot of the crews are independent so he was at their mercy to get them to show up. Two major issues: the concrete patio pad was left off when the foundation was originally poured. They poured a pad but it was not the 4” at each side. There was a hole at one edge that you could put a stick under up to a foot and you could see that it was thin on that side. It was supposed to be handled. Before it got any repair, the grader got that area with ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - People are nice, but poor quality workmanship and cheap materials.
- George S.
- Verified HomeBuyer
- April 26, 2022
- Port Charlotte, FL
People are nice, but poor quality workmanship and cheap materials.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - The pandemic time gave me a horrible experience in buying the
- Victoria E.
- Verified HomeBuyer
- April 26, 2022
- Las Vegas, NV
The pandemic time gave me a horrible experience in buying the house. You could not visit the site. Limited communication to the staff of Lennars. The time is really, really bad. Delayed in all aspects even in the turning over of the house keys. The request or complaints has to be done by virtual. What if you are not good in computer? Customer Care Person avoid to visit the condo. No care at all No one wants to be in contact. How can we solve the issues. Sorry! This is an honest review.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Attention to details missing in home with many things needing
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Morristown, NJ
Attention to details missing in home with many things needing fixing. Construction materials left behind in cabinets and materials blocked up water drainage system. Nice townhome but features and appliances low quality and not worth $900k paid. Expected higher quality product.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - There are so many things need to considered.
- Sukhbir S.
- Verified HomeBuyer
- April 12, 2022
- Fresno, CA
There are so many things need to considered. 1.If you are making smart home atleast run ethernet wire in house. 2. Sprinkle for landscaping should be wifi controlled not manually. 3. Need man door in garage, if someone need to go to backyard from garage then they need to go either from front or pass through the living area then access it from back yard. Garage man door should be there. 4. Electrical to the plugs should go from top of the house not through the walls. 5. If no landscaping is done in backyards atleast there should bepoint left for Sprinkle system. 6. Shower head so hight if ...
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 5
Overall fine but very disappointed
- Tyler H.
- Verified HomeBuyer
- April 12, 2022
- Buckeye, AZ
First off, the sales team was wonderful and the buying process was great outside of one upgrade we requested that was blown off and ignored. The construction team however has been a pain to deal with. The initial QC walkthrough seemed pretty good but there are now issues that we keep finding and issues that were noted during our walkthrough still have not been addressed at all, two months later (as of this review). I work in construction myself so I know all the "pandemic issues" but that excuse can't be used for everything. I've heard from neighbors that they all have various issues as well, ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lack of communication
- Michael M.
- Verified HomeBuyer
- March 29, 2022
- Lakewood Ranch, FL
Be aware of all the corners they are now cutting.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
Great sales team
- Maureen D.
- Verified HomeBuyer
- March 26, 2022
- Punta Gorda, FL
Very poor workmanship, I am still awaiting the clean and move in ready home as promised.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - Bad costumer service not response in a timely matter
- Claudia A.
- Verified HomeBuyer
- February 01, 2022
- Las Vegas, NV
Bad costumer service not response in a timely matter
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
The poor communication and lack of any loyalty to the customer
- Robert S.
- Verified HomeBuyer
- January 23, 2022
- Punta Gorda, FL
Home was a disaster at walk thru, I should have walked out. Just as bad at closing. No one cared to get any work completed. Felt pressured into closing and was told not to cancel furniture deliveries even though house was not ready. Manager and crews had no work ethic and promised to complete tasks, yet did not. Poor craftsmanship and attention to detail.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Poor build and material quality
- Sudheer S.
- Verified HomeBuyer
- January 19, 2022
- Blaine, MN
It's hardly 3 months since moved into our brand new home and I'm noticing structural issues already (loose railings, floor panels). The quality of the work is nowhere near the price we paid.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Lennar expected to close when the home wasn't finished
- Grasshopper L.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
I have tempered my expectations of the builder Lennar with all that has happened over the past several years with the pandemic, labor crunch and all of the other challenges facing individuals and companies. However, Lennar uses and iron clad contract where you follow their rules or they keep your 10% down and then sell your contracted home to someone else - to say they have you between a rock and hard place is an understatement. Long story short - my new home was not complete when I received the "time to close" notice. So we closed, I headed to our new home and what did I find - a home that ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Lennar - The sales team were great.
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Buford, GA
The sales team were great. The general contractor and basically the build of the house made me question the quality.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - you should make better quality houses, and according to the customer's
- Ngoc V.
- Verified HomeBuyer
- January 18, 2022
- Tega Cay, SC
you should make better quality houses, and according to the customer's opinion
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
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