Lennar Reviews

My home was purchased through Cal Atlantic but finalized with Lennar. We chose a Chef Kitchen and we selected the granite counter top for our home. The vendor chose defective granite for me to select and gave me the impression the spots could be buffed out. To my surprise the spots remain I had the situation noted the answer I received was not what I expected . (I chose the granite and sign the form) I attempted to have the situation ruled in our favor a second time and received the same answer. I even offered to buy a different granite on the warehouse floor I was told Dale Title only sold to developers. If I could get my cash payment refunded we would move as soon as possible. ... More

After buying the home we had items that needed to be fixed. Our home rep Tom would never respond to our concerns or give us times when we could expect things to be fixed. Only after three emails asking him who was above him that we could talk to did he respond to us and after 4 months the items got fixed. Three of the contractors that had items that need to fix just showed up with out giving us appointment. Luckily my wife was home each time and we were able to get be work done. We asked Tom to please let us know when the contractors were going to arrive. His response was Oh I thought they would call you. Our overall impression is that after Lennar gets your money they quickly for get you. All the neighbors feel the same way. ... More

I do not feel Lennar has the owners as their priority or main concern. I feel that that "no" is the first response to most requests. Definitely do not feel that Lennar has gone out of their way to make sure I was a satisfied owner.

Stop worrying about mass production and spend some of that time on customer service and craftsmen ship..."QUALITY vs QUANTITY "!!!

Need to slow down the construction a bit and put a little more pride in the build. After purchasing my home I began to see the “quick fix” repairs around the house. Also do a better job with the fencing. There are three different fences in the community. It looks tacky.

Walk through is rushed and it's obvious no one from Lennar walks the home before closing. Was told floors would be cleaned but 3 months later I'm still unable to get white paint off the floor. No help for that or significant cracking in door frames and baseboards because that apparently is cosmetic. If I could do it all over again I would insist on a 2nd walk through and be more diligent to ensure issues were fixed before closing.

I wish I had better things to say about Lennar. We were rushed into closing on our home when it wasn't ready. It was presented to us filthy. Took us literally almost a month to get everything clean inside. We've had floor joist problems where the floors bounces when you walk on it. They added a support wall in the basement which did help but my brand new home should of had proper joists installed in the first place. The concrete company they use is awful. Our driveway is the worst I've ever seen. It's overworked, pitted, cracking/chipping and looks terrible. They're supposedly working on fixing it but I'm not holding by breath. With our driveway so bad makes us worried about our foundation over the years to come. So many little problems with the house it makes it very un-enjoyable. We've been in our home for over 4 months and we still don't have grass or landscaping. Regardless of inclement weather we should of had at least grass by now. If it wasn't for the building manager we probably would of walked away and never bought the home. He's been the one that has kept our sanity through all of this. This home was supposed to be our forever home and now we don't know if we can stay here because we don't trust the quality of the home for the large amount of money we spent. It's a shame and I would not recommend anyone to build with Lennar at this time. ... More

Buying a home to Lennar you have to have a lot of patience, don't trust everything they say, specially time frames to fix things. Be extra cautious. And very detailed oriented at the time of closing as there will be a lot of things wrong or missing in the house. You'll have to take a lot of work time off to attend to all submitted warranty request. Also, pay close attention to the roof, rainy season just started in SW Florida and there are more than 5 recently built homes with tarps on their roof. Lennar is a big corp and they are there to make money without taking in consideration how big of a deal is for the middle class to own a home. ... More

Cheap materials used throughout the home. When I bring issues up in the 1 year warranty, I’m told to wait until it’s closer to 1 year of being in the home before submitting problem tickets. Just overall bad experience. Will definitely go with a different home builder for the next home purchase.

We asked for a previously offered counter top, Granite, in our master bath. You would have thought we requested the holy grail. they acted like they "might" be able to do it during the 9 months build time but ultimately didn't get it done. I have expressed my disappointment over this issue multiple times with Lennar.......no response or follow up, they don't care. Love the home, don't like the service.

While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.

I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well

Had high expectations that were not met based on testimonials from friends

My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.

I feel like this houses should be perfect when people move in to the house that cost them so much money. Little things that could have taken more time to make perfect for the home owner.

Closing was a nightmare, the date was later than planned due to no street lights being in the development. This cost us thousands of dollars in rent and a double-move. At closing the company that handled it could not give us permission to enter the house that day because they needed one more e-signature from me and their system was down. At 5 pm that day they notified me it was finally up and I could go back in. This cost us another day as we had appts set up for cable, nicor, etc. The landscaping originally put around my house was skimpy and half dead and to this day I have not gotten anything replaced yet. I have been back and forth on this with Lennar and about 2 weeks ago someone finally come out and told me it would be replaced within a couple of weeks. It took one month to get any mail delivery and we were constantly tossed back and forth between the post office and the builder playing the blame game. I contacted the water dept and was told that Lennar never contacted them after I closed to let them know to transfer the water bill to me. Of course, my unit was connected to multiple Lennar sprinklers so I was watering other lawns and didn't know it. The water dept is currently trying to figure out how much I owe now. I rated you higher on responsiveness because we did have a plumbing issue with leaking water in the bathroom and the response to the issue was exceptional. It was taken care of immediately. I understand that Lennar may or may not have been completely responsible for all of this, but it made for a terrible moving experience. ... More

Very disappointed with craftsmanship & quality of materials. Very sloppy & dirty outside. Dirty elevator & stairs.

The home itself met expectations in layout, finishes, and build quality. Lennar’s design options aligned well with our spatial planning goals, and the construction timeline was honored. On-site teams were generally responsive, and post-close warranty support has been mixed. The mortgage experience, however, was a major source of stress. The affiliated lender introduced repeated last-minute documentation requests, lacked transparency on closing timelines, and created unnecessary delays. It often felt like the process might fall apart entirely. For future buyers, I’d recommend exploring independent lending options to avoid similar friction or keep on top of the lending team. Overall, the home value is good, but the financing process detracted from what could have been a smoother experience. ... More

Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.

do not sign any sale contract until you are sure you get a fear deal, especially when home market is going down, I end out buying my home overprice, if you sign it and give a deposit, they won't give credit even if you see they are selling the same model home for 65k less of what you sign for.

The buying experience was ok . It was after the sale when you notice issues that the builder refuses to fix. Like grading issues and water problems that they won't address. It is very disconcerting

1. The home that I bought had a spider and ant infestation. Expect to get a pest control maintenance plan. $$$$ 2. I was told I would get a can of touch-up paint. That never happened. I reached out to the concierge about 2 weeks ago. no response yet. 3. If I had known about the very restrictive HOA rules, I would never have bought a home here. I'm sure they petrol the neighborhood daily looking for reasons to write up home owners. 4. if you move here, don't expect your neighbors to be friendly. I had one turn and walk away when I tried to introduce myself. I know that's not the fault of Lennar. 5. I was told there was going to be miles of hike and bike trails. No! there will be miles of sidewalks. None of the currently in place walkways are wide enough for bike and foot traffic. A proper "Hike & Bike" path should be 8 to 10' wide. 6. I don't like that the mail box is at the other end of the street. that's very inconvenient. 7. Move here, and you will be married to Centric Fiber internet service. You will not be allowed to use anyone else for as long as you live in the home. I had an offer from AT&T for a cheaper plan with better service. I was not allowed to switch. AT&T was willing to install an ethernet outlet in my home office. Centric Filber was not willing to do that. 8. because of the slope of my backyard, there is no privacy at all. The back fence needs to be at least 3 foot higher. People walking and driving down the street behind my house can see into my back yard. ... More

Initiated purchase online. Sales rep never made effort to meet with us as buyers. Was very hands off and never around when we were available and responses were delayed. Agent had to press for assistance. We liked the style of house and area so we moved forward with the purchase despite his absence in the process. Was not told we would have two HOA's. While the total HOA cost was disclosed, abiding by two associations is not ideal especially as they are seperate assessments. LENNAR, we were told, is the only builder with this as they build off the main site. Wasn't told this. Couldn't get correct information on incentives, similar houses were being discounted after our purchase, other features offerred in other premium LENNAR properties were missing. I hope they improve on this. ... More

House is ok ,terrible job by clean up crew. the amount of dust from sheet rock work and painting was a lot . Filters for A/C in ceiling were clogged ( Still have one if you want to see it) was able to get my appliances registered for warranty ,but when asked who to contact nobody returned that text. Very nice neighborhood and nice area but disappointed in the house.

I asked why the overhead lights weren’t centered over the bar and was told they do it that way intentionally. My electrician and interior designer thought it was shoddy construction. There are 9 lights in the kitchen ceiling and no 3 in a straight line in any direction. Overhead lights no even grounded. I feel liike everything is the cheapest available.