Lennar Reviews

Contractors work quickly and not very well. Lennar should build their own homes. There were so many work orders. This was frustrating. I didn't expect to become a construction manager after buying a home. We should get a discount. It's unfair to put that on the home buyer with all the stress of moving.

Safety Issue: There are NO railings on the walkways. This is a major falling hazard, especially for kids and elderly residents. It's an accident waiting to happen. Parking Nightmare: They gave 50 homes only 10 guest parking spots. That's one spot for every five families. It's impossible to have friends or family over. This isn't the safe or convenient community we were promised.

Overall, construction is very cheap, down to the electrical sockets which I have never seen the likes. The appliances are another issue. They will not last long. I have never seen this quality in a new build. Very disappointing. You could have done some better.

We do like our house but throughout the process we’ve realized we will likely never use Lennar again. The lender we used (through Lennar-Sam) was horrible to say the least and obviously only had Lennar in mind throughout the process. Our appraisal was much lower than we paid and that component was very unsettling with how it was taken care of. Sam was pretty manipulative when speaking about it. I have a mortgage background so I found many errors however when brought to Sam he assured me I was wrong when in the end—I was right and our numbers were completely off. The fees for closing in itself was enough for me to never refer Lennar to anyone. We’ve been having issues with an excessive water bill and Lennar seems to not want to help. The issues brought to Lennar have been fixed ONLY if Lennar is not out any money. All in all, I wouldn’t do this again. ... More

Overall did not have a good experience. Aaron and Lennar Title were amazing, but everyone else was extremely unresponsive and unprofessional. We were given an interest rate during our initial purchase agreement that later turned out to be nothing but a dream. They made promises they couldn’t keep, and it was nothing short of a nightmare. We also had a serious grading issue that we addressed during our walkthrough, and after badgering numerous people the day before our closing date because it still had not been addressed, we did not even know if we were going to close the day of or not until late afternoon. Steve the construction manager was extremely unresponsive during this whole process. We did close on the house and are enjoying it, but would not buy a lennar home again due to such a poor and unprofessional experience. ... More

Zero response to warranty issues

It's been a nightmare for the first 3 mos so far. As you spend time at the house you see more and more mistakes and lousy craftsmanship, from doors mishung, over screwed hinges, misroutered strike plates, bulges and divots in the plaster and Sheetrock over bulging framing. The absolute cheapest , but good looking kitchen and bathroom cabinets-glued and pinned together but with bad finishes on doors and pins sticking straight out of the drawer boxes and glue just floating about the boxes. Slider doors do not close properly, 'Caulkless' tub surrounds need caulk as their resolution to a leaking tub ledge! Paint, caulk, and plaster all over surfaces they don't belong on-floors knobs and hinges. Antenna wire on garage door opener was not there, flashing on entryway gutter was not there, interior garage door had water damage but was just painted over and left in place. Warranty claims are addressed but Lennnar doesn't want to take responsibility or looks for a cheap way out of it. My bedroom carpets all have trade stains on them and they've cleaned them 2x and they still want to try a 3rd cleaning solution! The paver driveway and the floor tile so far seems to be the only positives. It's disheartening to buy a newly built home and hate the sight of your own walls and doors! It's a never ending scheduling of visits and appts to review and repair( or not).just typing this review this morning has already ruined another day in my Lennar home bringing it all up on a Sunday. There's lots left out but my advise is to be careful and hire a home inspector. ... More

When I read the Lennar builder site everything seems to be high end qualities. The loan officers and other personnel are great but the building quality and workmanship is cheap, lack of caring, and attention to details. It shows in the tiles uneven and not all full has adhesive, terrible caulking, painting is cheap and easily marked, cheap shower tiles with grout not sealed, cheap carpet, no shower doors, drain very slow, washer and dryer small and low end of GE, the water line was set up incorrectly and full of sand, sliding doors constantly have bugs and debris coming through, extremely cheap windows blinds and uneven, it’s already falling apart at the back door, HVAC or thermostat no one can explain why when change from 69 to 72 within a few minutes temperature reach 72 on display or when change from 72 to 69, it jump to 75 degree working it’s way back to 69 but it takes forever to reach that setting. Constant bugs and ants and black bugs look like black pepper coming in the house. Very tiny back porch, one of the power plug the hot and ground wire was touching each other baseboards are not painted they are original color from the manufacture. Sloppy with caulking and other sticky residues, filter was dirty when I moved in causing the AC to not working properly. Garage floor are not grouted, leaving left over paint cans and buckets behind with nasty residue. Counter top not clean underneath full of white powder, some part of the kitchen are caulk and some are not. One of the kick base plate was not glue or nail in properly so it’s already fell apart in less than 1 1/2 month. My first electric bill was $205 for a very small house. I barely uses anything. above the garage has no insulation. Inside walls has no insulation, This house has no radiant barriers like my Holiday home. Smoke alarms came on randomly I had to turn of the main switch. Terrible grass in the backyard almost unusable backyard, uneven, very sharp poky grass, grow sparsely, no gutters so water coming from the roof will damage the backyard. Getting bombarded by salesman on the first day. The outlet some nice and tight but some are too loose. One of the door to the laundry room wasn’t closed properly so I had to fixed it myself. Currently I have 3 rooms AC vents closed. Two bedrooms and a bathroom to help cool master bedroom and living room cool faster, it’s not right one bit. I have my fan on 24/7 to help cool the main bedroom and living room. Would I buy Lennar again? My answer is a BIG NO! Even with low interest rate from Lennar Lender. The only good thing about Lennar at this point is their mortgage and loan officer team, 5 stars from me and their Apps and quick response team. ... More

Lennar builders don’t tell you the entire truth regarding warranty and how nothing falls under the warranty. Smoke screen of things you will receive half of the extra amenities pool etc aren’t even built because they’re so busy constantly building houses!

There was an issues on the outside and I was trying to claim that issue thru website bit it wasn’t working. So, I emailed one of the personal and haven’t got the response yet!!

We had 2 major issues, water heater not working with outside temperature about 60 degrees, AC not working with outside temperature 95 degrees. We had to take cold showers for 4 days. We had to live in 90+ temperatures without AC. We had to escalate to get anything done. Both of the above are emergencies but not for Lennar

The house has a lot of issues like it was rushed

Damage to window glass and other issues. Also electrical outlets not installed properly. Requiring calling warranty to repair.

Homes are maid cheaply no quality workmanship and material. They just look pretty. Drive way, for a 4 car garage was designed poorly. Not even 2 cars can park next to each other on the drive way without getting too close to the house. Even though I paid 25k for landscaping in the backyard, I had no input how to make it just a rectangle patch of grass with no nice shape. Not all rooms have low voltage wiring which should be standard. Cheaper houses have been pre wired for cable and internet since 20 years ago. Overall, because of the mistake original salesman made in our case, it turned out to our favor and I think we got a better lot but all those issues remains. The standards Lennar has does not make sense. You guys say you don't do certain things and not customize to be on time but, let's say why can't customers have the say so in at least the color of the countertops? It's same material, same price just different color. 1.2, 1.3 million dollars is not a small amount and for that, I should have gotten a better house. Driveway is the main thing that I'd have to get rid of all those nice plants and replace them with concrete to make driveway match the house. Or using small loose rocks on the edge where it will scatter all over the siding. Who's designing all these? Bring me in and I'd do a better job. Very disappointed in Lennar but unfortunately, it's the house that family liked because of the openness and rooms that have bathrooms and walk-in closets. But, that's how I feel. You can change that by helping me at least correct the driveway at your own cost if you want a better review and recommendation from me. Also no walkway from house to street? Bad design. ... More

The construction manager was non responsive, not helpful, and did not make for a pleasant buying experience at all.

Up to moving in was fine! I’m really not impressed with the construction manager Dave. He arrogant and condescending. When I did my pre move in I came with my kids because they were excited. He looked disappointed and told them to go upstairs while we did it without asking me. That was very rude. I called him because my water dispenser in my fridge is spraying everywhere and I said I’m not sure I can fix it, he stated if I can’t you can’t. That was strike 2. Then he parked in the middle of the road in front of my driveway of the home I just purchased to talk to a worker knowing I was waiting and showed no courtesy of pulling off to the side. If he or they were working on something, that would’ve been fine but they clearly weren’t and just talking, he can pull off to the side of the road to do that. I just let him talk because I can easily google anything he is saying. I think he is doing a very poor job and shows no respect to the homeowners here. I have issues with my home and don’t want to even deal with him! I think he can use some training and knowledge that talking to homeowners is different than talking to the workers onsite. ... More

Extra switch should be added in the rooms for fans. Double ended switch should be added in the foyer. All bathroooms have no napkins no holder amd towel holder and unutiltized space next to master bedroom sink which could turn into closet. Master bathroom does not have a lock, a tub and a window. No fans and no switches extra provided in the house. Internet point should be in all the rooms but there is only 3. There is no handles in the kitchen cabinets. There is no light in the driveway. Fence material is cheap not good quality.

While the layout works for our needs, there are several issues that reflect a lack of attention to detail and some questionable material choices. One of the bedroom doors is misaligned and does not close properly. Another door swing past their stop and hit the walls, Light switches have been placed behind the door making them inconvenient to reach. We also had to arrange for pest control shortly after moving in due to an ant problem—something we didn’t expect in a newly built home. We were surprised by the builder's decision to install a hybrid water heater, which may be efficient but has mixed reviews. The drawer slides throughout the home are basic, similar to what you'd find in an entry-level apartment, and don’t match the expectations for a new single-family home. Overall, the home is okay, but the quality feels average. These kinds of issues add up and affect the overall experience. Future buyers should take time to look closely at finishes, fixtures, and layout decisions before finalizing their purchase. ... More

I would like you share my honest opinion here. We moved from other city and it was like 5 hours drive from there to here in Katy TX. I saw my house when I almost bought it. The1st big shock that I received by this house was the door of bathrooms that are NOT wheelchair accessible with a special need child it is so hard that no body can imagine. Kitchen pantry and closets are so small though we have plenty of rooms in the house lennar needs to find some better builders in this regard or people who make maps of the houses. If you want to buy from Lennar please check thoroughly everything.

I can't rave. I am not really happy.

Terrible responsibility with house defects

Overall buying experience was good, people were very nice and professional. Customer service is very slow at getting things done and some things that were really important to get replaced I’ve been denied. Not very happy about that when I haven’t even been in my house for 30 days yet. Like the community, everyone is friendly and nice.

Do NOT do any upgrades with Macadam Flooring! Poor quality of product, expensive, and poor quality of workmanship. I will never buy another Lennar home and I WILL NEVER RECOMEND LENNAR COMPANY!

Good pricing, good support until you close. After that, it’s clear to me that the primary goal from the warranty team is to not do anything. Super different from previous home built with another builder that would go above and beyond. Have been waiting for almost 2 months for one issue.

Financing through Lennar was a nightmare. Buyers beware. The incompetency of the underwriters and managers was astonishing. The entire sale of our home was delayed for weeks because multiple underwriters were unable to read a ledger. It was so bad I almost purchased calculators in bulk to send to Lennar. The home is fine, and the craftsmanship is average.