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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lack of contact with Lennar staff. Obvious displeasure at my choosing to use a non Lennar finance company.Lennar title wrong date on closing package and we had to go back the next day to sign again.

  • Wayne M.
  • Verified HomeBuyer
  • April 12, 2022
  • Clovis, CA

Not the best homebuying experience. Sales office was on the ball in getting answers and were enjoyable to work with. Quality of construction and finish work is mediocre at best. Mixing of finishes on plumbing and lighting fixtures and cabinet hardware was astounding. No apparent effort to coordinate!

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Build quality was pretty low.

  • Tyler S.
  • Verified HomeBuyer
  • April 12, 2022
  • Bulverde, TX

Build quality was pretty low. House was rushed and it shows. Home was not clean well before move. Sense move in we have been having to get things fixed. The building manager has been very nice and helpful, but does not excuse the fact that the quilty of the home was not was to be expected.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Easy

  • Lawrence S.
  • Verified HomeBuyer
  • April 12, 2022
  • Fort Myers, FL

Jamie is excellent very professional

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pkg I’mg I’mg I’m GM V

  • Galen E.
  • Verified HomeBuyer
  • April 12, 2022
  • Anna, TX

B B I’ll B I’llh h HB N

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bidding for a home is not fair for the home buyer. Every home buyer in our neighboorhood paid a different price for the idenical home.

  • Gail S.
  • Verified HomeBuyer
  • April 12, 2022
  • Lakewood Ranch, FL

Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.

Lennar responded:
Hi Allan, thank you for taking the time to share this review. We would like to apologize for any issues you faced during the purchase process and subsequent follow up you have received with warranty items. If you would like us to follow up on any open items, please send us a message at corporatecustomercare@lennar.com, so we can address with the appropriate team. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Nothing Stood Out

  • Eric W.
  • Verified HomeBuyer
  • April 12, 2022
  • Winchester, CA

Like any other home, I imagine there were small problems that would pop up but were generally quickly handled by Lennar. The sinks in the home all around are absolutely terrible. None are designed to drain food and water. They are mostly flat and therefore don't drain very well. The kitchen sink particularly would have been better off with a 2 basin sink that actually allowed itmes to flow downward and drain.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Great

  • Brad R.
  • Verified HomeBuyer
  • April 12, 2022
  • Glen Burnie, MD

Great guild thanks. really like it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our sales person and construction managers were all great and

  • Alan S.
  • Verified HomeBuyer
  • April 12, 2022
  • Harbeson, DE

Our sales person and construction managers were all great and very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - We love our new house and experience was very good overall!

  • Patrick J.
  • Verified HomeBuyer
  • April 12, 2022
  • Shorewood, MN

We love our new house and experience was very good overall! Thanks for the help!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

I am still missing my kitchen drawers. It is almost 2 months. I hope I get my cabinet drawers in before Easter.

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2022
  • Rosharon, TX

I did not have a good experience with this company. It started out great. Danielle, Doug and Alex was awesome. I had a huge problem with Amy my loan processor. I was starting to think I was discriminated against. Overall, we finally got the kinks worked out. I would not recommend Lennar Mortgage to anyone. I am missing 2 of my cabinet drawers. My outlets in bathrooms do not work. I will reach out to Alex about this problem. My floor baseboard in Master bedroom is still noisy after my home inspector noted it in the report. They were supposed to fix it.

Lennar responded:
Hi, thank you for sharing this review. We are sorry to hear about the disappointing experience you received from the mortgage team. Additionally, we want to apologize for the delay in getting all items complete for your new home, including the missing drawers, floor noise and outlets. If there are any items that remain outstanding, please let us know at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Delayed and no quality

  • Christopher C.
  • Verified HomeBuyer
  • April 12, 2022
  • Sparks, NV

Quantity surpasses quality with this build

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Value

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2022
  • Desert Hot Springs, CA

There were some issues at the tail end but were quickly resolved. All in all it was a fantastic experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Bad finishing overall

  • Suharsh A.
  • Verified HomeBuyer
  • April 12, 2022
  • Valencia, CA

Bad finishing and house doesn’t feel like cleaned. Windows are dirty and issues regarding finishing all over.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Quality materials

  • Luke F.
  • Verified HomeBuyer
  • April 12, 2022
  • Corona, CA

The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Everyone worked hard to make it a great experience.

  • Craig J.
  • Verified HomeBuyer
  • April 12, 2022
  • Carmel, IN

Everyone worked hard to make it a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar homes are beautiful.

  • Nu T.
  • Verified HomeBuyer
  • April 12, 2022
  • Alhambra, CA

Lennar homes are beautiful. I love having Lennar as my homebuilder. Great qualities, stability workmanship. Love the paint on the wall it’s so beautiful and fresh looking. Love the style of my home and the kitchen, so pretty.. I’m thrill and very grateful for Lennar homes. Thank you so much..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is about quantity instead of quality.

  • Quang L.
  • Verified HomeBuyer
  • April 12, 2022
  • San Antonio, TX

The house quality is very different with the model homes. I spoke directly with the site building manager and he said this is Lennar standard quality. He said that just to not wanting to make corrections to poor built quality workmanship and not wanted to hear from the buyer. It seems like Lennar hired a group of builders off the streets and gave them the projects. I have seen many Lennar model homes but none look like the one that i purchased. VERY DISAPPOINTED. I would never advice/suggest/recommend the people around me to go with Lennar. I am willing to speak directly with the ...

Lennar responded:
Hi Quang, thank you for sharing a review. We want to apologize for the poor experience and service you have received with your new home. If you are still experiencing poor follow up, please send us a message at corporatecustomercare@lennar.com, so we are able to get in touch, thank you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - There are so many things need to considered.

  • Sukhbir S.
  • Verified HomeBuyer
  • April 12, 2022
  • Fresno, CA

There are so many things need to considered. 1.If you are making smart home atleast run ethernet wire in house. 2. Sprinkle for landscaping should be wifi controlled not manually. 3. Need man door in garage, if someone need to go to backyard from garage then they need to go either from front or pass through the living area then access it from back yard. Garage man door should be there. 4. Electrical to the plugs should go from top of the house not through the walls. 5. If no landscaping is done in backyards atleast there should bepoint left for Sprinkle system. 6. Shower head so hight if ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 5

Dont always trust the bad reviews

  • Ankur P.
  • Verified HomeBuyer
  • April 12, 2022
  • Irvine, CA

When buying a home I looked at the reviews and most of them were bad. When you look st it most of the good reviews never are reported. People only report bad experiences. I am reviewing so a good point of view is heard. Our home was build quickly and delivered on time. The Lennar team on walk through day had the house in very good move in condition with few small things which they said they will correct. They even corrected issues after move in and never got a no for any service request so far. All issues were minor like cosmetic and no structural or major issue.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Builder was right on point with floor plan.

  • Warren W.
  • Verified HomeBuyer
  • April 12, 2022
  • Wake Forest, NC

Builder was right on point with floor plan.workmanship was so detail.very pleased with my home ownership from lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall we love the house

  • Scott S.
  • Verified HomeBuyer
  • April 12, 2022
  • Hanford, CA

I wish we were able to pick our exterior elevation/colors. We had a lot of delays, many of which were understandable, some were solely based on the land department’s incompetence, things that they knew needed to be done but expected the city to allow a variance on that delayed closing several weeks.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - Bought a brand new house but received a house with a microwave

  • Vestonia V.
  • Verified HomeBuyer
  • April 12, 2022
  • Millsboro, DE

Bought a brand new house but received a house with a microwave that was not working and a lot of very imperfect blemishes to the craftsmanship.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Overall a good experience

  • Joanne T.
  • Verified HomeBuyer
  • April 12, 2022
  • Raleigh, NC

Overall, the process was relatively easy. There was a month delay in our closing date due to supply chain issues out of Lennar's hands. I was disappointed that we were not able to pick out any options in this home as the builder decided what options they were putting in and that could not be changed. Complaints: it would be nice to be able to have the builder move closet shelving up or down to accommodate more shelves but they would not vary from their 'plan'. Also, the hot water takes FOREVER to get hot in not just our home but everyone else's in the community, even with a tankless heater. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

My first home purchase

  • Elizabeth C.
  • Verified HomeBuyer
  • April 12, 2022
  • Haines City, FL

This was my first time purchasing a home. I thought it was going to be amazing, but I would never recommend Lennar homes. I was not able to do a walk through until the morning of closing. After closing thinking the improvements would be worked on during the day after the walk through to come back at night to move in with half the house without electricity. The home was not cleaned prior to moving in. the fridge needed to be replaced thank goodness that was done, cabinets have dings in them. the tile is not leveled. there are unleveled areas of the walls. the carpets have nails sticking out of ...

Lennar responded:
Hi Elizabeth, thank you for sharing this detailed review of your experience. We want to apologize for the poor condition of your home following closing and the frustrations you have experienced with getting updates from the team. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

The home was rushed to complete before the end of February 2022 so that Lennar could pump up delivery reports to shateholders

  • David M.
  • Verified HomeBuyer
  • April 12, 2022
  • Harbeson, DE

There were too many defects and incomplete issues with the home when we had a 2 hour orientation. Instead of being able to pay attention to the orientation we spent the time placing blue tape and could’ve used many more hours. One the final acceptance walk a week later it was better but still needed more than the 2 hours allocated to mark. Issues. It was clear that Lennar project managers failed to provide quality control of their vendors and also failed to inspect and make punch lists before we inspected the home expecting Us to do that. We provided 3 weeks full access to the home for ...

Lennar responded:
Hi David, thank you for this detailed review. We appreciate you taking the time to detail your experience. We are both sorry and disappointed to hear about the ongoing incomplete items from your orientation that are being addressed well after closing. If there are any items that remain outstanding, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 3

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