Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18940 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Average
- Patricia F. Z.
- Verified HomeBuyer
- July 13, 2023
- Batavia, IL
Good home for first home owners
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
Mediocre
- Justin S.
- Verified HomeBuyer
- July 11, 2023
- Visalia, CA
If you're looking for a low-quality/maybe middle-of-the-pack type starter home, this is a good start. If you're looking for high-quality finishes and not find any issues like what I found with scratches, dirt on finished drywalls, debris throughout the property, stained driveway, messy finishes like clean caulked edges, etc. to have to contact the crew to finish/fix things, then you are better off looking elsewhere. The move-in experience was mediocre. I was introduced the smart-home features super fast a week prior to move-in/closing date. So everything that was informed to me I had to ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
It was nightmare!. Margie
- Margie G. A.
- Verified HomeBuyer
- July 05, 2023
- Forest Grove, OR
We bought a Magnolia home. We were very ready so the loan process was very smooth on our end. Every time Lennar Mortgage would asked a document from us within 30 minutes it’s done. We would visit our house while it was under construction every week until it was totally done. We had our chance to inspect the house before the closing day. And we noticed some minor fix like one of the window is not sliding, the moldings are unattached to the wall yet, painting, the grass was dead at the backyard so they fixed it. The loan was approved very quick and we had the closing day Friday afternoon ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Not what I was expecting
- Shay B.
- Verified HomeBuyer
- June 29, 2023
- Nampa, ID
The home buying process was fine. We closed and moved in after final repairs were made. Mostly just little thing, dents in drywall, vents not painted etc. I had only had the house for two weeks when I noticed a water leak in the downstairs half bath. Water damage on the drywall and baseboards that was coming from inside the wall. Contacted Lennar and the plumber was out the following Tuesday. From there it has been almost a month of back and forth and my bathroom STILL isnt fixed. My contact with Lennar went radio silent, the scheduled contractors we had never showed up, or showed up on the ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Manager Mike
- Lazaro G.
- Verified HomeBuyer
- June 28, 2023
- Seguin, TX
Not inform as to rate or detail of the finance and how the number were concieved
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Good sales representatives Bad constuction/waranty workers
- David C.
- Verified HomeBuyer
- June 22, 2023
- New Braunfels, TX
The salesmen were very helpful and walked us through everything we needed to know. When it came time for the walkthrough there were a few things that were promised to be fixed that never got done before we moved in. We have brought it up through email text and call for the past 2 months and still have had no one come by to fix the simple things they missed.
Total Score 3
Quality 1
Trustworthiness 4
Value 4
Responsiveness 1
Hopefully it get better!
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Homeland, CA
I have run into couple of issues from closing to emergency issues. My closing date have been changed for about 4 times and i have been stranded with my family. My rental and storage payment that was promised was never paid. Additionally, I called several times to report a leakage faucet and no urgency action/response have been taken on it for over 2 weeks and i have to look for a plumber to fix it at my cost, only to received an email stating my warranty has been voided. As at the time of this text, one of the vent is broken and creating noise, i reported it and for the past one week now, it ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Was not the best experience
- Anonymous
- Verified HomeBuyer
- June 20, 2023
- Ocala, FL
The sales guy was not truthful about having the house cleaned and painted before we got there. He told us what we wanted to hear. We had to get the building manager involved. We did not have keys to our new home when we arrived either. It was a bad experience
Total Score 3
Quality 3
Trustworthiness 1
Value 2
Responsiveness 4
Not what I expected
- William S.
- Verified HomeBuyer
- June 13, 2023
- Ocala, FL
Initial walk through issues were numerous. Sloppy workmanship in many categories. Very poor exterior paint coverage. Some areas do not have paint on the siding. Paint splatter on floor in many areas. Rain gutter by front entrance leaks and lets water run behind stone work. Sloppy install on sprinkler system. Crooked sprinkler heads in several areas. Garage door opener wiring sloppy installation, has broken wire that will no allow door to close. Exit doors to lanai - dead bolts not aligned will not lock. Main sewer line was damaged by workers that were grading the lot prior to sod being ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Great if you want a poorly constructed home
- Vanessa G.
- Verified HomeBuyer
- June 13, 2023
- San Antonio, TX
The craftsmanship is poor it took multiple times to correct issues. So frustrating to say the least. It’s a new home, it shouldn’t be so hard to have a livable home. We’re two months in and have had to have repairs done. Insane really.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Slow in responding to issues
- Nancy C.
- Verified HomeBuyer
- June 06, 2023
- Smyrna, DE
They keep giving us the run around ,we haven’t been able to open our garage since we bought the house. They keep telling us thier working on it it’s been two month.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Peter
- Peter James R.
- Verified HomeBuyer
- June 06, 2023
- Punta Gorda, FL
It has been 45 days since closing and we have a 20 item punch list of construction issues that have not been resolved. For the money paid for the home, I thought I would have received a handle on the dishwasher and trash bins for the trash cabinet in the kitchen. But I guess those items are luxuries.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lack of attention to detail and commitments
- Michael M.
- Verified HomeBuyer
- May 26, 2023
- Punta Gorda, FL
There was a lack of attention to detail nearly across the board with trade skills. Carpentry, electrical, you name it. Even landscaping. This house feels like it was rushed to be completed. It feels like everyone was more concerned with hitting a deadline versus quality. The quality check process is not sufficient. Promises made by construction manager were not always followed through on. Gave up trading pretty quickly. Overwhelmed or stretched too thin? Don’t know, but if I was to buy another new build I will have to think twice about Lennar.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Extremely slow to make promised corrections
- Jeffrey F.
- Verified HomeBuyer
- May 09, 2023
- Foley, AL
We like our house. 2 months later we are still trying to get promised corrections done
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Poor quality of interiors
- Sailaja V.
- Verified HomeBuyer
- May 06, 2023
- Marysville, WA
With in a month I could see dry wall cracks, cracked wood.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
HVAC
- Anonymous
- Verified HomeBuyer
- April 13, 2023
- Plumsted Township, NJ
HVAC system is really Bad, Lennar needs to look into it and fix the problem. We were told to keep Fan on, it is very noisy, very difficult to sleep at night. Some parts of home are very cold and upstairs is hot like oven, It is a shame builder like Lennar giving this kind of system, we have paid almost half a million for our home, this is totally unacceptable
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Lori M
- Loretta M.
- Verified HomeBuyer
- April 11, 2023
- Punta Gorda, FL
Very poor communication when buying home especially since we came from out of state.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Not good not good not good
- C.J. R.
- Verified HomeBuyer
- April 11, 2023
- Fort Myers, FL
Not good on helping with warranty items
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Improvement needed
- Joseph M.
- Verified HomeBuyer
- April 11, 2023
- Lancaster, SC
The overall experience was stressful , I believe that the craftsmanship of the house is poor, as I am already seeing nail pops , had to have warranty work done . When asked if I could have some paint to touch up my walls after moving in , I was told you can go to Sherwood Williams and tell them Lennar house Walnut Creek and they know the paint . To be honest that’s not what someone that pays 500,000 for a home wants to hear , your build supervisor did catch the pillar in front of my home as twisted . Placement of light switches are awful why not have a switch in the garage for the garage ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Good buying process, not so good product.
- Anonymous
- Verified HomeBuyer
- April 04, 2023
- Converse, TX
So to start, our agent was super helpful. He answered every question he could. He was always available to help. The loan application was painless and the officer was always available to answer questions. They were both top tier. Now to the actual house itself. Over the course of the two months before we moved in, we voiced numerous concerns. Some little finishing work type things (scuffs, chips, leveled doors and cabinets) and some bigger things like water leaks and the quality of the sod placement. We were told that these thing would be finished closer to closing. Fast forward to the ...
Total Score 3
Quality 1
Trustworthiness 3
Value 4
Responsiveness 2
Onwer
- Randolfo C.
- Verified HomeBuyer
- April 04, 2023
- Kissimmee, FL
Poor finish final product.Will not buy again.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Delaware retirement home
- Wayne K.
- Verified HomeBuyer
- March 31, 2023
- Lewes, DE
Six weeks after closing, still working to resolve identified deficiencies.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
My experience with Ray was HORRIFIC. The team was made fully aware of my situation.
- Tiffany Lynn C.
- Verified HomeBuyer
- March 24, 2023
- Hockley, TX
It did not go well at closing. I had a tough time with Ashley's teammate. I finally had to escalate the situation to their boss, so I could close on the day matthew said after calling me when I was on the way there. Ashley was honest and said it may not happen, but Matthew said otherwise. I would never want anyone to go through what I experienced. I also have noticed some things that wasn't actually handled well but I signed off on the 2nd walkthrough.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Be Very Involved!
- Jennifer S.
- Verified HomeBuyer
- March 22, 2023
- Punta Gorda, FL
When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
You get what you pay for
- Anonymous
- Verified HomeBuyer
- March 21, 2023
- Lakeland, FL
After a dog-eat-dog approach to commandeering a home in this subdivision the work preformed for the value is subpar. Multiple neighbors and I have had things break within the first 30 days (lights falling out of celilings, towel racks coming out of the walls etc). Also the paint within the home is so thinly applied that if you wipe it you will meet drywall. All indoor walls must be painted after move in to support the structure of the home. I would also always encourage any home buyer to pay for a private home inspection prior to closing.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
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