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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18740 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2025
  • Santa Clarita, CA

Some employees are more patient than others. Being senior, not all adept with on-line experience(s). Some seniors may require more help with computers than others

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

You Don't Get What You Pay For

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2025
  • St Augustine, FL

The buying experience wasn't bad with Lennar. Communications was good. But I have to say the quality of work done on these homes is not good. Cheap materials and shoddy craftsmanship. They are thrown up as quickly as possible. For the first time home buyer, you can't beat the mortgage deals they are offering but if you can afford better, go elsewhere.

Total Score 3


Quality 1

Trustworthiness 4

Value 2

Responsiveness 2

Do NOT close until ALL current issues are resolved.

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2025
  • Converse, TX

- The initial purchasing process was a smooth one. - Several smaller issues that were discovered during the walk through & reported were not resolved as promised. Meanwhile, the Lennar team were persistent about ‘closing’ so we did it as soon as possible. The outstanding issues were never addressed. - It’s not necessarily the issues that wasn’t completed, but the promise that wasn’t kept creates a negative impression.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Miguel

  • Miguel L.
  • Verified HomeBuyer
  • June 18, 2025
  • Las Vegas, NV

Home has very low quality equipment in it. Hood system in home doesn’t match the range size. All doors don’t close properly. Doors always stay propped open. You always feel a draft of air going through the house.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

It was sort of OK

  • Rajendra S.
  • Verified HomeBuyer
  • June 18, 2025
  • Princeton, TX

It's ok, and they could have given bigger incentives.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Lack of communication and misleading information

  • Tian T.
  • Verified HomeBuyer
  • June 12, 2025
  • New Braunfels, TX

During the 2 video tours the different functions didn't talk through what the process should be, and they didn't know who should go first or who had done what and whatsoever; the construction gabbage was there on the site for 2 weeks without people cleaning up; the landscape team that works with Lennar didn't check whether all sprinkles work properly; and I don't know why landlord needs to turn on gas within 3 days of closing since nobody needs to take a shower or cook during rental house showing, that led me to a $150 gas bill with no usage of gas at all.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Irresponsive

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2025
  • Tracy, CA

Solar transfer was taken care after selling Solar to customers. Sunnova went belly up and Lennar did not ensure a smooth transfer of solar from Sunnova to GAF, a company which has bad communication and delayed response. Customers who bought Sunnova through Lennar are put to inconvenience and lennar did not take any responsibility even though it mandated customers to have Sunnova either liese or purchase. Customers did not get their solar active even till today, two months after closing the home.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Not just low quality, but poor workmanship

  • Marcus L.
  • Verified HomeBuyer
  • June 04, 2025
  • Fort Mill, SC

This was our first experience buying a new home and we were left with a very bad taste. I do understand some issues may arise, but having water coming down into the bedroom at the first storm and after the inspector had pointed out an issue with a pipe on the roof, was the extreme disappointment. I've observed nails popping out, which is also disappointing at less than 60 days. Cherry on top are the multiple driveway damages from your construction crews that keep driving big trucks over it.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 4

Frustrating and not cooperative

  • Robert T.
  • Verified HomeBuyer
  • May 28, 2025
  • Andover, MN

Your title companies is very uncooperative and not very helpful

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Their incentives as closing costs are scam

  • Rajat K.
  • Verified HomeBuyer
  • May 21, 2025
  • Inwood, WV

They give you closing cost assistance of 10k is fraud and scam . They force you to use their closing company , their lender and they collect hefty fees. Effectively taking back significant chunk of closing cost.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Beware

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • San Antonio, FL

While initially the salesperson at the development seemed professional and caring about our needs, as soon as a purchase contract was signed they were no where to be found. The followup from our concierge and construction manager were horrible. Felt completely as though we we a number, used only to get Lennars quarterly revenue booked and after that just dismissed. I wouldn't do it again.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Numerous issues with home

  • Jason P.
  • Verified HomeBuyer
  • May 15, 2025
  • Little Elm, TX

I would have liked my 1st homeobuying experience to have been a great experience. However, the whole experience up until this point has been void of joy. I was blessed to purchase a home in TX, however the process was very rushed, I was lied to on numerous occasions, I noted damages in the home prior to closing which I had to deal with afterwards, the process of getting things fixed (which were under warranty) has been difficult to manage, I noticed multiple things after which were not functioning correctly after closing on the home.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Not very happy

  • Ilona M.
  • Verified HomeBuyer
  • April 27, 2025
  • Punta Gorda, FL

The outside agents I used were excellent! However my experience with Lennar wasn’t satisfactory! The day I was to move in was a nightmare! The elevator wasn’t working and my condo is on the 4th floor. In fact, the elevator wasn’t working and down for the next 3 days.. I lost money because the movers had to reschedule. If a part was missing, why was it not sent overnight courier? Nobody really seemed concerned. The management company especially didn’t seem to care whatsoever. I now have others issues which I documented. I received an email requesting a virtual tour to address the ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

allmost cost us our insurance carrier

  • Jedediah P.
  • Verified HomeBuyer
  • April 22, 2025
  • Nampa, ID

For the most part it was OK and easy to follow, they need to be more on the spot with communication. the one bad thing that happened is that one of the people in the finance department took it upon herself to contact my insurance broker and change the day the home owners insurance would go active. She did this a total of 7 times during the process. despite being told on the phone and through email that she was NOT to contact and request changes to the brokers directly. My insurance company was so fed up with her crap that they were getting ready to tell us that "they would no longer be ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Very little attention to the details

  • Matthew G.
  • Verified HomeBuyer
  • April 16, 2025
  • Valparaiso, IN

Home was rushed to close by the end of the quarter. I have 17 items on the 60 day warranty list. Super disappointed

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Lennar

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Seguin, TX

If you are okay with sinks being installed crooked, being lied to about what materials the home is made of and poor workmanship amd minimal insulation....continue the process. Bottom line...if you are looking for a cheap home you will get what you pay form they are responsive during the warranty period but no guarantees anything will get fixed. Honest review. I do like the communtiy I live in. The people make it worth it.

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 3

Poor Quality

  • Monika H.
  • Verified HomeBuyer
  • April 09, 2025
  • Westfield, IN

I’m so disappointed with the workmanship and quality of materials used to build my home. There are so many obvious mistakes that were made and I still have issues that have not been resolved. The quality of the flooring, cabinets and countertops are horrible which will need to be replaced in a couple years. I would recommend a tape measure and level to be added to their toolbox.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

lennar - The National at Avemaria

  • Juan A.
  • Verified HomeBuyer
  • March 26, 2025
  • Ave Maria, FL

it was a bit disappointing experience with Lennar. It was frustrating to deal with a sales team that seemed uninterested and not fully transparent about the details, especially when it comes to things like owning a golf cart and the charging issues in the Condos. It’s was also frustrating to be told you’re pre-approved for the loan , only to find out last minute that we weren’t. The property itself and the amenities are up to our expectations. Regarding The lower-end appliances and finishes, Lennar did cut corners in those areas, and a bit disappointing that they don’t match the quality ...

Total Score 3


Quality 1

Trustworthiness 2

Value 4

Responsiveness 2

Issues

  • Randy L.
  • Verified HomeBuyer
  • March 19, 2025
  • San Antonio, TX

I have an unfinished curb in front of my house 4-5 inch drop could lead to a serious injury exciting our vehicles from street, has not yet but come close , nothing been done

Total Score 3


Quality 1

Trustworthiness 3

Value 4

Responsiveness 1

New Home

  • Timothy Z.
  • Verified HomeBuyer
  • March 17, 2025
  • Punta Gorda, FL

We love Webbs Reserve. Closing did not go smoothly and the lack of communication from Lennar was disappointing. They have been responsive to requests for service since we closed. Make sure to go through the fine details of the contract to look for additional “hidden” charges.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Not Satisfied

  • Brian M.
  • Verified HomeBuyer
  • January 17, 2025
  • Noblesville, IN

We've had an ongoing HVAC issue that has yet to be resolved, we keep getting the standard corporate run around. If you can't engineer a product right don't advertise it as such!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Lennar Home

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Fort Pierce, FL

Overall it's okay but I feel as though the home building process was rush and because of this the home is not done properly so like some Tiles uneven, bathroom shower stall have grout that can be done properly, etc.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Not a great experience

  • Deepak C.
  • Verified HomeBuyer
  • December 30, 2024
  • Acworth, GA

Overall it wasn’t a great experience. I was not made aware of my lot boundaries even after closing, slates were not installed. Lot of my land is wasted because that I can’t even use and there are bushes and it’s not leveled. There is a slant on my backyard where Walter stagnates but every time I ask builder, he just come up with some reasoning. Bad design : hvac outer unit makes a lot of noise. And master bed room is right above it. You can’t even sleep it’s that much of noise. Same noise is there in the living room. That unit shouldn’t have been placed outside of living room.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Could have been a great experience, but it wasn't

  • Kameron B.
  • Verified HomeBuyer
  • December 26, 2024
  • St Augustine, FL

Our sales experience started great. Grace and Steve were very attentive. After that first day, it was like everyone except Steve and Priscilla forgot who we were. We had to beg for updates, and when we didn't get them, demand updates by putting everyone on emails, calling repeatedly, etc. We repeatedly asked for information on our close and were ignored. We repeatedly asked for the name of the closing coordinator and were ignored. We repeatedly asked for the name of our builder and were ignored. We were told at the last moments that our close had moved from September to October. Because we ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

It is what it is.

  • George O.
  • Verified HomeBuyer
  • December 26, 2024
  • Ridgefield, WA

The buying part was relatively easy. Although, I was never sure of who to talk to. From the mortgage agent, realtor, home buying agent, new purchase coordinator, to the walkthrough agent. The paint is pretty low quality, so if you have kids you’ll be either doing touch ups all the time or repainting with a paint that will last if washed. For the price of the house I was shocked it didn’t come with soft close cabinets and drawers. Landscape is done cheaply. The company would rather throw mulch down instead of sod or rock. My yard has drainage issues that makes it impossible to walk on the ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

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