Lennar Reviews

The homes themselves are nice. Overall, the build seems sturdy. There are minor issues with quality and craftsmanship of the individual trades. ie. Paint is not top-shelf. Tile installation was "hollow" in parts and broken. We fixed at our expense despite warranty due to lack of builder response. (More to follow on that). Garage door was slightly misaligned. There were issues that were sub-par on Lennar. Firstly, Communication was horrible. In fact, my closing day was only found out when I asked late afternoon one day. I was told it was the next day at 1pm. And it's a 4 hour drive from our original location. My real estate agent didn't know that we were closing until the DAY AFTER we closed; because we told him! Calling Lennar sales was horrible. Especially, the sales consultant. Once the sale was done, we maybe heard twice from him. And that was because our Redfin agent was on top of him. Items that were supposed to be installed or repaired are still not done. Our shower in the main bathroom is a half pane of glass glued to the wall. Really? It wobbles when you touch it. We were supposed to get a full shower door to enclose the shower. Cabinets are still not fixed 2 months later. Doors are still not level and able to close. Calling the trades and scheduling is taking at least a month or more. As I said, it's the minor things that are a pain. But the house is nice. In the end, to get anything moving, it took our Redfin agent calling Lennar corporate. We are supposed to get a refund from Redfin due to buying and selling with them. We still have yet to receive it; LENNAR has not completed the transaction from what our agent tells us. Liberty Preserve itself seems nice so far. Although there is still a third of homes under construction. Only time will tell. ... More

I love our house but follow up has been negative. Once we signed, our rep vanished.

I wish I could say I am pleasantly surprised but this experience has not been pleasant. Quality of workmanship and products in home are poor. Everyday it is a new issue! There were 16 closings in my neighborhood in November as it was the end of the fiscal year so our 30 day issues were put on hold. I feel sorry for our construction supervisor and our Lennar customer representative, they are both responsive but completely overwhelmed.

Quality and workmanship are lacking. For the price I paid, I shouldn’t have windows that you can feel a breeze coming in, the woodwork was hardly attached, stonework was messy, siding had clear gaps and just over all not super happy with the home. I want a well built home for this price. Speed doesn’t impress me.

Have closed escrow 2 months ago but until now Ge dishwasher hasnt worked. Garage doors are 2 different appearance , “temporary garage doors” according to them but theyndont know when new garage doors will come. Too loud noise from hallway bathrooms , told my kids not to shower after 9 as it is like in wall the water sound. I think needs more insulation. I really regretted that i bought it at this price and comes with a lot of issues. And refrigerator door is uneven and and rough metal sticking out of water dispenser , all was requested as service but nothing happening. 2 months ! This is my second lennar house , somerset in irvine didnt have this problem. Until when will it be fix? Im really thinking to write this up and make people be aware , dont close escrow until you have a new garage door. Been asking for ETA but no response. One day i have to do something to have this all fix. And many more to say but next time. ... More

I am really upset that yall gave all our neighbors a welcome sign and red carper and we gone none. This was my first time buying a home and that actually made me sad and unwelcome

For the price of the home I would have expected better quality materials. The amount of construction issues that we've faced as well as damaged, unfixable items like a completely scratched bathtub is unacceptable. Likely my last time going with a large homebuilder as homes are just churned out as quickly as possible.

Moving is really good but the responsiveness and the questions that were answered of the problems in the house after moving in was Lacking any real urgency or willingness to help navigate the issue

Not happy with construction quality of home shoddy workmanship!

My home buying process was a complete nightmare. Initially the process was quite easy, but as we were getting closer to close escrow, there were a LOT of mistakes made on Lennar's end, lack of communication, and extremely inefficient. The quality of materials used was not the best, and the workmanship was poor. Even when I caught issues that needed to be fixed during the walkthrough, there were several items that were never fixed and I either had to fix them myself or go through the complaint process which prolonged even more. I would not recommend Lennar to purchase a home.

The home buying experience with Lennar was not great. We were left to ourselves for pretty much the entire process. On our orientation our Lennar Representative was kind and provided a lot of information but we were never welcomed on site to receive our keys. We were told to just pick up the keys in the lockbox outside our house. It was very impersonal. We did not feel cared or valued. To make matters worse, we have struggled with appliances, paint, carpet issues, and dry wall. Our fridge was installed incorrectly and we were unable to use the water dispenser until two weeks after move in. Our oven still does not work and we have lived in the house for a month without using the oven even once. Carpeting in the owners suite closet with installed without padding and painting on baseboards underneath cabinets was not completed entirely. For the price of the home and this being a Lennar home known to have prestigious background, I have been greatly disappointed. ... More

Not responsive to issues and ignores problems

Not the same as previous communities built by Lennar.

House toom way longer than we were told it would and even still was convinced to close before the home was ready. And no notice was given when it came to telling us the house still isn't ready. Tile floors seem like the aren't sealed and have spots all over that one clean off, face plates are crooked. Everything just seems rushed and not done well.

Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.

I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.

Several problems in the house since I arrive first time. No answer at all from sales representative and from Lennar customer service to my requests. Problems still pending after 5 weeks from closing.

I had one roof leak and one air conditioner drain leak in my loft area. The leaks have been fixed however I’m still waiting for the drywall and an upholstered chair that was stained to be fixed. It’s been 3 weeks. Also the garbage dumpster is not emptied on a regular basis. The management company states trucks are in the neighborhood blocking the dumpsters. There have been no trucks on the street for the past three weeks. Lennar needs to change the HOA management company to one that is more responsive. 4 phone calls and an email have proved to be ineffective. I’m to the point of not paying my HOA dues as I am not receiving the services that I am paying for. ... More

I found the Lennar experience very frustrating, and would not be repeat buyer. For the price paid, I am disappointed in the development, the finished home, the Lennar processes, and absolutely beside myself that Lennar will not allow, tolerate, or discuss simple, inexpensive changes to make the finished home more “functional “. The Lennar famous quote “it meets code”, and “that’s what’s on the drawing” is heard over and over when you ask for simple changes; early or even before the build. There’s insufficient space for me to outline the issues and watch outs when buying in a Lennar development, just go into the process with your eyes wide open, and be prepared for spending quite a bit after you take ownership to make the home livable and functional. ... More

This is my second Lennar home and this experience is nothing like my first experience. There was and has been poor communication between us and Lennar for the entire process. This includes warranty people and construction managers. I have been living in my house for over a month and the landscape is still not completed. There is always an excuse for why it’s not completed. We send emails that go unanswered and seems like everyone is always pointing the finger at someone else. They make it where you can’t walk away but if I could have walked away from this house I would have. The market will take care of us in the end and it will end up being a good investment but I will NEVER buy a Lennar home again after this experience ... More

The sales agent, the young one was rude and didn’t care at all to explain or show the homes since “the homes are selling themselves “. I walked through a home and was told the home would look exactly like it. Lennar changed out products to cheaper items with no update to the buyer and said oh well deal with or we will let you out your contract. My appliances were not in my home for the walkthrough liked I was informed. Afterwards there were several items pointed out to be repaired/fix during the initial walk through. Those items were not fixed and I was pressured to close without them being fixed. Closing was a nightmare. I was given an appointment time, and that came and went. Closing took over 4 hours. I would not recommend currently or in the future. I will be buying another home and if I see Lennar I will run not walk away quickly. ... More

At first it was exciting, lizz was great she always responded to our emails and check in every once in a while. She then moved and we were stuck with Nancy. When doing the tape walk thru we weren't able to hold the tape and things we wanted fixed we would get “it’s reasonably crooked” or “I’ll tape it but I don’t know if it’ll be fixed” as we walked through the house we had to be far from the wall and could not use our flashlight for dark areas. I understand it will not be perfect but if I’m going to be purchasing a new home and paying all that money I would like the house to be satisfactory. A lot of things we marked didn’t get fixed so the day of closing we only brought up the main concerns from our home inspector. Day of closing we had our realtor come in with us and Nancy started getting aggressive to where it got extremely uncomfortable. We wanted to make sure major issues were resolved before signing the iPad where we receive the house the way it is, but she would tell us we have to sign because she has more showings. When asking her about the workmanship she would tell us “I don’t know anything y’all need to sign here. That’s a question for the builder” overall workmanship is bad, not all reps are bad but I would suggest to stay away from Nancy from my experience, houses are built on a reasonable time frame but still I don’t think I’d buy a Lennar home again. ... More

My house is still not complete.

Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in places….the list goes on. We closed remotely making it difficult to assess quality through virtual means, I find it hard to believe the Lennar reps did not notice these issues. It seems as though the Lennar reps knowingly avoided correcting these obvious issues prior to the final inspection. Since moving into our home we have observed the conduct of contractors and Lennar reps during the weeks and days leading up to other virtual closings in our community which only reinforced my belief that most members of the Lennar team do not act in the best interest of the buyer. I have no doubt that I will discover more issues as time goes on; we have only lived in the home for a few weeks. To be fair, Lennar reps were fairly responsive to concerns when we pushed the issue but the quality of work performed to “correct issues” was just as poor as the original work. Tips: Do NOT close remotely, Lennar will take advantage of it. Hire a picky third party inspector and stay attached to his or her hip during by phase inspections. Make sure the inspection package includes a “Warranty Inspection” around the 11 month mark after your closing to fully capture warranties deficiencies. Use your own lender, Lennar’s incentives disappear through crazy math at closing and you’re still stuck with a higher interest rate. Be very thorough during your walk through and insist on re-inspecting prior to closing. ... More

So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.