Lennar Reviews

Lennar rep we’re all efficient and extremely helpful . A heartfelt thanks to consultant , Natalia Morales for her hard work and always putting us first . My family and I love it here and will be enjoying this neighborhood for many years to come .

We have been in the home for about 2 months and so far haven’t had any issues, and any that we did have were taken cared of very quickly

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

Financing people are not the best and sales person was not supportive and interactive

My experience with Lennar was flawless. They did an amazing job building my new home and getting me closed as fast as possible. I’ve heard from other first time homeowners that went with a different builder that they had a very stressful experience but I was stress free. My home package was an all inclusive one where I didn’t have to go through the headache of picking things out (light fixtures, cabinets, paint color, etc) but the designers did an amazing job at picking out the features, everything flows well together. The home also has a lot of smart features which is a plus. I recommend anyone to go with Lennar! ... More

Lennar communicated very well through out the whole process and is very responsive to any issues. Few quality and workmanship related items, that I felt could have been done better. Overall a very good experience.

Overall good experience. Delayed in construction made us accrue unexpected and additional cost that we were not expecting to pay. Price of house was higher than comparable properties in other developments. However, team has been very responsive and helpful to any issues after moving in.

Overall nice finishes in the house. Service team response is great. Frigidaire appliances are of low quality and I am fighting with Frigidaire even to register a service request. Lennar should not install Frigidaire appliances.

Best decision we ever made!! At tentative customer service, best service over all

My experience is not the best overall. I will say the our salesman and our closer / finance gentleman were extremely attentive and went 100% out of their way. They were the ONLY reason I didn't walk away and stayed with the homebuilder. I have owned a Lennar home before and my previous husband actually was a construction manager for them so I know the product very well. I have also owned a DR Horton, Antares and a Highland. Lennar is by far has the spottiest workmanship, esp. now, not like before. I don't want to hear nor care about the pandemic, that does not mean that the workmanship and the materials should be crappy. I could see it taking longer but it shouldn't be subpar. My house was the dumpster of the block while being built so all contractors threw the trashy materials in our yard and broke a lot of brick. then my driveway is literally melting away, the top layer spalling away and they dont want to repair it. my roof leaked in the bathroom and the AC repairman just left and also he gets alot of repairs from them and that our roof and attic has issues, you can literally stand in the attic and see daylight and see the workman truck. he started laughing when we asked is that normal and should we see that he NO not at all. they left me no brick, they should always leave a stack of at least 12 bricks. the ones they had to replace before we closed DO NOT even match. big eye sore. My sprinklers are still not working properly in the front yard. all this and I have not even made my first payment yet. I 100% regret buying this home. I just wanted a home that I come home to and be proud to come home to and call home and be my safe haven from everything we are having to go through with my grandson. ... More

I love my home! Bought it long distance from Florida and had no problems.

It’s been almost three months and no one has come to fix the next gen unit Ring doorbell.

I was blown away by the attention to detail especially in the final walk thorugh.. Joshua didn't skip a beat and made sure I knew everything about the home, what to expect over the coming months and didn't leave until I had every question answered. Very happy with the experience.

The workmanship was essentially non-existent. The initial walk through was embarrassing for the Lennar employee. The number of serious issues were many. A hole in the shower stall, island counter top improperly placed and crooked, windows that wouldn't open/close properly, vinyl flooring that had to be replaced, damaged appliances, sloppy trim painting etc. Some issues have been resolved after an Regional Vice President got involved. Discussion with our immediate neighbors indicate all had quality issues. We understand the impact of the pandemic, worker issues and material delays, but the price remained constant and we were simply expected to accept poor quality. In all fairness, the on-site construction management have been helpful and friendly. ... More

Happy Senior in Cottage Home. Very responsive to any issues.

The only issue I had with the process was with the fact we were told closing was happening and when I showed up from out of state, I was told it was being postponed due to a delay materials. While I understand these things can happen, I would suggest not committing to a closing date until it is absolutely happening not an anticipated closing date. Everyone in the process was very professional and informative. They appeared to be very experienced and well trained.

There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the home buyer had to find and pay someone to install it. ... More

Finishing could have been more detailed.

Definitely Fast Builds - we have signed our contract around October 29th and in February 28th we were moved in our new home already - time line is AMAZING!!! with Lennar. I work as an Architect - construction filed - and I know how long permits take and how long Homeowners responsibilities needed to be done prior to the build to start. Lennar being a massive building skips all these steps and gets permits quick which worked in our favor. However you might keep in mind that the appliances that are provided with the homes are not top of the line and you might end up buying new ones after you move into your brand new home. That's what we did - replaced refrigerator and dishwasher right away. Also flooring "Main Floor" is laminate and its not water proof - we have some chipped laminate boards already, so be aware of these things. We were informed that the floor is not water proof - but we were in the property only a month and already have at least 4 chipped laminate boards "not to happy about that" Overall, they deliver a great product for the money - they meet all county or city energy requirements. I recommend this builder to my fiends and 3 of them already did start their contract process with Lennar in California & Illinois - So, you are welcome Lennar! Overall happy with the product. Truly recommend this builder as the attention they give to their customers "to keep you in the building loop" is very high. ... More

Lennar didn't allow us to add any electric outlets or improvement to the house. It comes as it is when other builders allow for add-ons.

The home was built with quality and they care about you and the home your buying.

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the process of QC'ing the work from their partners. Lennar was upfront regarding request to changes in the home. Lennar does not modify the home from the specification of the model. Simple request to add additional outlets were not agreed too, which meant having an electrician come in after we moved in to add outlets. This would have been much easier before the drywall and painting were done. Overall, we are happy with the home. I feel like the home and process would be so much better with a little more attention to details. ... More

Construction manager was very responsive to our questions, post closing. Suggestion: at closing, all incomplete work documented and signed by Lennar rep. And buyers as done by GL homes. This would alleviate buyer anxiety.

Make sure you get what you pay for.

Our job supervisor, John has been very responsive and professional. Much appreciated!