
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
My underwhelming experience with Lennar
- Maureen M.
- Verified HomeBuyer
- December 22, 2024
- Providence Forge, VA
I’ve been very underwhelmed with the entire process. I’ve been in my house for almost two months and still have outstanding issues that were identified at closing (some were noted at the required walk through seven days prior to closing). The people have been nice but your entire process needs to be re-engineered. You also need to understand how your process impacts your customer as there is a huge disconnect with your current process. If Lennar cares, then someone will connect me so I can share all the details….there are so many.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
I wouldn’t recommend a friend.
- Tara J.
- Verified HomeBuyer
- December 14, 2024
- Wake Forest, NC
The sales team at my subdivision was wonderful. However, the building process and the quality of my home is not worth the price point. I had to spend more money to correct cracked floors, a broken truss and framing that included “organic growth” that the builder said wasn’t mold. I have barely been in my home 60days and it’s clear that there was no attention given to detail. The ceilings are already separating from crown molding, walls separating from baseboards, issues pointed out at the final walk-through have reappeared.and window sills separating. In my mind, some of that is to be ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Bought a new Lennar Home recently Sep 2024 at Fulshear cross creek. Not very satisfied
- Ahmed H.
- Verified HomeBuyer
- December 01, 2024
- Fulshear, TX
The closing process went smoothly. But the builders did not do great job and is disappointing. There were many issues mentioned at the time of closing, such as not enough hot water on master bedroom shower, floor tile broken, HVAC units not functioning properly, Landscape both front trees died already and spoiling front look. Builder assured in final walkthrough that they will take care of these issues after closing. My mistake for trusting them and sign on closing documents. Now it is been 45 days since we moved in. Still no one came from builder to repair cracked floor tiles/LVT. Plumber ...
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
I thought it would be good
- Anonymous
- Verified HomeBuyer
- November 30, 2024
- Little Canada, MN
I thought it was the right think to do to move into a new Lennar home. I bought a model that had been finished. I do appreciate the finishes in this price range and the layout and design. I had the home inspected. They resolved a couple items found on inspection including an outlet that should have been GCFI, but was not. However, since taking ownership, I have been finding defects in the home. Fiber Internet built into the home that didn't work. Crusty carpet where something had been spilled and a dent in the bathroom vinyl planking I discovered before moving in. A bathroom sink ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Some great people - but an average experience
- Anonymous
- Verified HomeBuyer
- November 14, 2024
- Aurora, CO
Vivian our sales agent was great. We also loved our interactions with Lennar title. Our LO Kelsy was also helpful. We did have great experience with the front end super and the concierge position (new to us this time around). This is our second Lennar home and while our new home is beautiful we can definitely tell where the builder decided to cut back - we’ve had more issues with this home and have noticed a downgrade in quality work, options, and materials. This home was almost 200k more than the first and has lesser features, options, and quality. We also wish we had been told about ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Twin Homes Port St Lucie
- Anonymous
- Verified HomeBuyer
- October 23, 2024
- Port Saint Lucie, FL
We're happy and not happy! We like the house, but Lennar will forget about you once the close is done. The Mortgage Officer 5-Stars EXCELLENT!
Total Score 3
Quality 1
Trustworthiness 4
Value 3
Responsiveness 1
AJ
- Anish J.
- Verified HomeBuyer
- October 18, 2024
- Willis, TX
So many things were requested after the inspection but not fixed before closing but was told it’s taken care of. Bit good thing is that they took care of it when I showed them those issues after closing. Your mortgage was very high in interest and for some reason felt like they were not interested in my business.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Workmanship is Poor, especially driveway/flatwork.
- LaKeisha Renee A.
- Verified HomeBuyer
- October 16, 2024
- Princeton, TX
My garage and driveway had poor workmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
Quality is not the standard it’s cost
- Carol S.
- Verified HomeBuyer
- October 16, 2024
- Bend, OR
I like the house but so many things are done to save a penny versus making it a true quality product. The yards are beyond terrible and they could have at least made them a bit usable if even just making the sides nice. They left a ton of garbage in my yard. The fact that they ran laminate flooring only halfway across the room and carpet on the other half is awful. Again just cheaping out of quality. Using plastic instead of metal in all the drawers (why?) why a double seat fiberglass shower? It leaves now room. Again must have been a bargain. A simple shower would have been more useful and ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Average at best.
- Anonymous
- Verified HomeBuyer
- October 10, 2024
- Ranson, WV
Attention to detail is extremely low. Didn't clean, paint on carpet, walls not smooth and in some areas not even painted. Outlets and outlet covers not secured. (But the electrical was inspected right? lol) They put the hose bibs in the dumbest locations. The one on the driveway side is at the back of the house... Some design engineer isn't too bright there. Flooring is not flat in all areas and the floor squeaks in spots like it's 30 years old. Zero customization is stupid. Expecting people to spend half a million and have no say in how the home is finished is embarrassing. Very true that ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
Didn't expect this
- Anonymous
- Verified HomeBuyer
- October 03, 2024
- Wake Forest, NC
Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Sloppy painting. Never get anyone responsible. Every one I calls for issues I get runaround. This included internet connections & landscsping
- Vincent L.
- Verified HomeBuyer
- September 24, 2024
- Pooler, GA
Make sure all issues are resolved prior to closing, because once you close issues are never resolved. Also make sure they clean inside and outside before you close. Pay attention to detail because painters are sloppy.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Poor customer service
- Nathan P.
- Verified HomeBuyer
- September 21, 2024
- Summerville, SC
During our home buying process we were met with nothing but difficulties in communication. My wife was due to deliver our first child and we needed the closing date moved to a later date. Every request was denied. Only after reminding the sales team of federal protections around medical conditions did they move the date….. one week back. During the walk-through, we found many issues with Sheetrock finish work, and even one wall was 4 inches out of plumb. The work quality on the construction displays the lack of care from the builders. After one full month of being in the home we have found ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Very slow at fixing problems.
- Donald Earl M.
- Verified HomeBuyer
- September 18, 2024
- Lehigh Acres, FL
Changes are made to the house without telling the buyer.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
recent purchase new town home
- Stuart D.
- Verified HomeBuyer
- September 17, 2024
- Heber City, UT
building materials aren't very good. Outside looks horrible - land swap
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Lack of trust
- Duc T.
- Verified HomeBuyer
- September 08, 2024
- Beaverton, OR
We paid extra $27000 for the view because we live uphill. Now the house behind us block our view. Very disappointing. If we had known that our view had been block, we would not buy this house.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 4
Lack of Attention To Detail and Cheap Materials
- Shawn J.
- Verified HomeBuyer
- September 08, 2024
- Chaska, MN
Lack of Attention To Detail and Cheap Materials
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Needs a little more time and attention to detail.
- Cole T.
- Verified HomeBuyer
- September 08, 2024
- Nampa, ID
We chose Lennar over other builders in the area for a few reasons. We loved the upgrades and features that came with the home, the larger lot size, and community. Since moving in we have had numerous warranty issues that have had zero follow up on. Our back yard is completely flooded from poor landscaping. All of the sod we paid for is ruined. In addition our houses is the only house without trim painted. We have been told that is “the way we planned it” but the house looks incomplete. We like the location and community but I wish a little more time and attention went into the ...
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Could be better
- Anonymous
- Verified HomeBuyer
- September 01, 2024
- Dallas, TX
I've had to call a repair person out 3x. Where both toilets were not tightened. The dryer wasn't connected. Still haven't filled in the holes in the cement for the driveway.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar Home Buying/Quality Experience
- Prasada Y.
- Verified HomeBuyer
- August 27, 2024
- Wake Forest, NC
Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Construction quality has come down and finish isn’t good.
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Parker, CO
Finishing the new home isn’t good. Lot of stains left behind
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 4
Style of the home is beautiful
- Sammy M.
- Verified HomeBuyer
- July 20, 2024
- Ocala, FL
The overall experience wasn't all bad, but it wasn't up to my expectations. The garage in the home shouldn't be called a double-sized car garage space. In the garage, only one car fits. There was a water leak in the main line of the home, which they fixed in 24 hours but never fixed the landscape on the property. Also, I had to pay for the water bill because the letter that Lennar gave me for the bill didn't work. Nails are sticking out of the carpet, and the house was not being fully cleaned before closing. We bought our home out of state and never saw the property in person until we ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Miss
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Happy Valley, OR
Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Probably should send this after fixing the water damage
- Daniel Y.
- Verified HomeBuyer
- July 12, 2024
- Riverside, CA
Hasn't even been a month, but a water pipe burst and flooded the first floor and dragging your feet to fix it, unless I email and complain about it. Probably should not send out mass "rate us," emails before checking the recipients, but here you go
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Underwhelming SLOW customer care
- Kelly G.
- Verified HomeBuyer
- June 26, 2024
- Cottage Grove, MN
Concrete sidewalk poured 2 hours before heavy rain. Sod not staked down and all moved during rain. Dead tree planted in backyard. Ants everywhere inside. No one from Lennar cares to make it right.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
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