Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18940 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - There really doesn’t seem to be quality control.
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Mont Belvieu, TX
There really doesn’t seem to be quality control. The contractors review their own work and the construction managers take them at their word until the perspective owner comes and looks at the work. The toilet wasn’t level, the stairs were out of plumb, a few walls weren’t square, and they missed the electrical outlet needed on the island, the decking where the AC unit was installed wasn’t not level and the AC unit was installed anyway. The AC unit was installed anyway and actually was missing a recirculating valve. This cause the unit to sweat immensely and water to run off into the ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Never Again
- Tovah L.
- Verified HomeBuyer
- July 19, 2022
- Aurora, CO
Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Sales and closing excellent mortgage fare quality and workmanship
- James M.
- Verified HomeBuyer
- July 19, 2022
- Joliet, IL
Sales and closing excellent mortgage fare quality and workmanship week
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Overall Experience,
- Anonymous
- Verified HomeBuyer
- July 16, 2022
- Williamsburg, VA
Overpriced, contractors should do the job correct the first time, problems should be fixed ASAP, communications need to be more verrbal. Just disaattiiffiied
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Quality on paint job was poor.
- Juzer R.
- Verified HomeBuyer
- July 12, 2022
- Monroe Township, NJ
Quality on paint job was poor. The day of walk thru so many were pointed out. Appliance quality is poor especially washer is poor. Poor job on hard wood floor Pull out shelves should be standard for a 55 plus community.
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 2
Quality and Trust
- Darrin C.
- Verified HomeBuyer
- July 05, 2022
- Puyallup, WA
At the beginning of our build, we were told that we would have a walk-thru during the foundation, rough phase and it not only didn't happen but was offered to view a like home rather than ours. The intent is to walk OUR home, not someone else's. On the day of orientation, we were reminded that it wasn't a time to find issues with the home but rather to get acquainted with the home's features. When we were told about our final walk-thru, we were told this was to review only items that we found that were apparent issues during the orientation. The experience felt more like a used car lot than a ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Nice, BUT…….
- Anonymous
- Verified HomeBuyer
- June 28, 2022
- Bremerton, WA
Sales people are incorrect with information or it’s possible as per contract that materials other than what is described will be used. After the sale, communication ceases with those directly related to sale. You will still get emails from lennar that’s it.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
OK OK .Get issues resolved before you move-in
- Anonymous
- Verified HomeBuyer
- June 27, 2022
- Wake Forest, NC
Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar Built home
- Nancy F.
- Verified HomeBuyer
- June 23, 2022
- Whitestown, IN
So far the experience has been mediocre at best. A multitude of problems and nothing gets resolved quickly. Follow up to see what action was taken of if an action is take is slow or non-existent. You do a virtual visit and then never hear have a follow up on what is being done. it has been frustrating- they need to be more responsive and communicate on a regular basis rather than having to chase them to find out when/what is being done.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed
- Charles H.
- Verified HomeBuyer
- June 15, 2022
- Fort Myers, FL
The workmanship on the interior walls is very bad, when doing the walk through there were no lights in the home, so we could not see how bad it really was, but now that we have lights, the walls are terrible. The dryer was not installed incorrectly because the set screw was not tightened on the cord and that caused smoke and arcing, we have not had a dryer in 3 weeks. The tree in the backyard has been leaning almost to the ground since we moved in and looks terrible. Overall, I am very disappointed in the quality of work for a 2036 square foot home that we paid $441,000, I expected more from ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Nice people, but Quality Not so much
- Sergie G.
- Verified HomeBuyer
- June 14, 2022
- Chanhassen, MN
Everything started out normal, but after we moved in we found a lot of workmanship issues and poor quality of labor. Foreman knows about it but he said not much can be done, because right now it's hard to find workers at all. But if that's the case, than the price of the house should be adjusted too...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Problems in my house after 1 1/2 monts
- Sergio M.
- Verified HomeBuyer
- June 07, 2022
- Fort Myers, FL
We moved in April 22 and from the we still waiting for our ICE MAKER. Details door paint with different white, area unfinished still open. From Lennar care they want to close all WO immediate even it’s no complete and open another (no agree)
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Issues ignored or not prioritized
- Divonte W.
- Verified HomeBuyer
- June 02, 2022
- Rosharon, TX
I purchased my home 2 months ago and I fell in love but there were steps taken to make sure I would continue being happy in the home and those were not completed. Walkthrough items never touched and ignored and here we are 2 months later and I can not even operate master bedroom blinds from a walkthrough item unacceptable I work hard to make sure I could afford a nice new home.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Hill of Crown Ridge Location and 3 Car garage
- Srinivas K.
- Verified HomeBuyer
- May 31, 2022
- Frisco, TX
I bought inventory home from hills of crown ridge, until sales and contract signing I have no issues, but walkthrough and finishing the issues reported will not be honored and builder just say he fixed everything.. due to the market craziness we have to accept everything, even after closing if any issues are reported they will not fix them, customer service is so pathetic
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
I had to call Lennar the day of my closing as no one showed up for the final walkthrough
- Denise K.
- Verified HomeBuyer
- May 31, 2022
- Mt Pleasant, SC
Since I've moved in, calls are not returned.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Beautiful home BUT
- Justin D.
- Verified HomeBuyer
- May 28, 2022
- Joliet, IL
House is very nice, but I’ve been in the home about two months and I’m having issues. Too many to list. I’m waiting for lennar to set up “warranty” services. Which these should have been addressed at a QC phase.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - The beginning process of building with Lennar was overall good.
- Christine T.
- Verified HomeBuyer
- May 26, 2022
- Fortville, IN
The beginning process of building with Lennar was overall good. Heather at the model was very responsive and helpful. Once we secured the lot, the building process went pretty much on time and smooth. My HUGE problem with Lennar and probably other builders at this point is that they are building these homes so fast and with crews that are just paid to come in and do a job and not pay attention to details, that the workmanship is terrible. I would Never recommend building with Lennar due to this issue. I paid A lot of money for my house and after 6 weeks of being in my house, have had multiple ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Forman and Sr.
- Ty S.
- Verified HomeBuyer
- May 17, 2022
- North Las Vegas, NV
Tatum and Oscar don’t do what they say they are going to do they tell you what they think you want to hear and that’s all.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Many issues were informed during our last meet up but they were
- Prashant P.
- Verified HomeBuyer
- May 17, 2022
- Raleigh, NC
Many issues were informed during our last meet up but they were no fixed when we moved in.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - I have plenty of picture to show the poor craftsmanship put into
- Gregory S.
- Verified HomeBuyer
- May 10, 2022
- Joliet, IL
I have plenty of picture to show the poor craftsmanship put into the construction. Seems like attention to detail was lacking. My wife and I had to wait 3 months past our original closing date with little to no contact from Lennar. We had put our trust totally in Lennar and even went to Lennar Mortgage. As a matter of fact, it was our Mortgage Consultant that informed us that our original closing date of 1/14/22 was not going to be met. We had to scramble to find a place to live till our actual closing 3/25/22. Not only did this create a financial burden to rent, but we lost 1.5% on the ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Chaos
- Paul D.
- Verified HomeBuyer
- May 10, 2022
- Punta Gorda, FL
Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Pros : The home was delivered on time.
- Anonymous
- Verified HomeBuyer
- May 02, 2022
- Dallas, TX
Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Details lacking attention
- Anonymous
- Verified HomeBuyer
- April 25, 2022
- Ave Maria, FL
Many basics to my transition were unattended such as Comcast not yet connected to my building unit. Then a 45 minute drive to Naples to pick up my equipment. There was garage door remote nor a pad outside for Manuel use. The sliding door wasn’t secure and couldn’t be locked for several days. The same for the garage back entrance door. The electric outlets were confusing since some couldn’t be activated without a wall switch.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Weird customer service experience with Lennar.
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Phoenixville, PA
Weird customer service experience with Lennar. Seems like they are rushing through closings and leaving too many outstanding items to be fixed after I moved in. House is nice and I’m happy I bought it but Lennar as a company has not impressed me at all.. quite the opposite.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Their lack of responsiveness to issues during and after the building process.
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
Lennar is a large impersonal company. Information flows downhill from above and it appears to me that most employees are afraid to act on behalf of the customer because they are afraid of making waves. This is my second Lennar house in 3 years and I have experienced this phenomenon repeatedly. Also, they are VERY slow to respond to service issues, especially if you are misguided enough, as I was, to close before the house was actually complete. Once they have your money, they are even more unresponsive. Be aware the Lennar is nothing more than a "tract" builder who is always trying to cut ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
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