Lennar Reviews

Had no agent present at closing mine had quit several weeks before closing found out the day of closing Agent neglected to notify as well as Lennar. they dont mention the $76.00 sewer fee until your done.They lost my down payment cashers check $6,800 which was a overpayment still haven't been refunded. That gets their attention from the Miami office and The lawyer from the 2002 class at The university of Alabama should be disbarred . The only truth they tell is their one & done .Nobody is ever coming back to fix anything . Each house has multiple issues and can never be addressed examples cabinets backwards, uneven whole pieces of sod missing concrete pieces & brick showing in yard wonderful for lawnmower .my driveway is ruined and cant be fixed its been pressure washed & steal bristle brushed twice weaking the concrete this was by builder. I recommend replacement its some kind of expoxiey .Another thing the nice new carrier AC is leaning 3 inches or more North sinking because of poor and fast workmanship. No sod period as well as my neighbors once again nobody's coming back to many things for two builders trying to hurry building several phases probably 80 to 90 homes or more.They do like their Saturday & Sunday off im sure their personal home is just like mine.Once again Lennar is not responsible for anything period But they do like money but cant take responsibility for doing stupid business practices Would have been no problems if it had been wired electronically like most real companies do now & your noterary Birmingham Hoover office & Fed ex would have not lost and I would not be harassed everday. Tuscaloosa area beware of the hidden sewage fee $76 or $78 extra plus extra association $30 they do tell you that part but its mainly run by children like the workers here either that or they are drunk the association is mainly a kickback scam nobody will ever be seen Lawyers are suppose to identify themselves after 23years i would have my own practice or be with a responsible and established firm.Shame on the whole system for letting these thugs hurt so many poor or low income people. Best of luck . Tuscaloosa area homes beware of tricks I thought they had closed the circus apparently not.Jail time fines should be considered. They welcome law suits so get in line. ... More

We had a great experience overall with the home buying process. All of the lenders were wonderful to work with, and the initial team member who guided us through the early stages was incredibly helpful and made everything feel smooth and manageable. The only downside was our experience with the “concierge” role. In the initial email, it was presented as the main point of contact for any questions or next steps. However, when we reached out, the responses often came across as dismissive, and at times we felt like our questions were an inconvenience. We also called and left multiple messages but did not receive return calls. Additionally, most of the communication we received from this role focused on general community updates, which wasn’t particularly helpful during such an important and detail-oriented process. Aside from that experience, everyone else we worked with was amazing. It was just disappointing that the one role designed to support us throughout the process did not meet expectations. ... More

Great experience in the purchase of our new home. House feels like home and I love the open concept. Moving from Arizona to Pleasanton Texas has been memorable. Everyone involved made it easy for us . Love the home.

I feel that you took the cheap way out when you could. For example no hardware in any of the bathrooms. I had to purchase and install towel bars, toilet paper holder etc. cheapens the whole experience

Having moved here from California and experienced the headache of selling, this buying experience was heavenly! Great service and quick responses.

The repair person doesn’t call back or text. I reached out many times . I think it’s very frustrating for a house only 2 months later .

Discovered a design flaw in the laundry. The pipes in laundry room kept freezing. Lennar rep cut a hole in the wall and installed a vent. Fixed the problem

Highs and lows through process with Lennar staff, was provided incorrect information for lot and I caught the error right before signing contract. Staff responsiveness has been inconsistent especially following closing. However, I love my home but the community has debris throughout my phase, so hoping this stops as construction wraps up.

The overall experience was positive. We did experience difficulties when we needed to modify the contact because the house needed to be titled to our trust rather than too us. Sales staff was available and followed through on all requests and questions. The walk-through was very extensive and thorough.

The house is great, and we love the neighborhood. The home is well built and any issues we have had have been promptly addressed. Our concierge was not helpful at any point, and scheduling with them was definitely not easy for working parents. Hopefully they do actually provide a service to others. However, our closing day was a nightmare, with the Lennar Mortgage Team majorly dropping the ball and causing our closing lawyers appointment to run past 6pm on a Friday, after hours of waiting on them to do their part. This cost us hundreds in mover fees while the moving team sat waiting on us in our driveway. I now look back at that day with sadness instead of excitement. Thanks for ruining closing day after all the hard work to get there. ... More

Some things were a little different than in the model home which wasn’t expected especially the paint! Did not like the flat white paint throughout the home.

Upon entering a Lennar home, you discover the work of a company whose priority is to satisfy the refined tastes and best interests of the family. Their homes are spacious, the interior layout has been meticulously designed to ensure that every area feels comfortable, the site planning for each residence provides the necessary space for privacy, the materials used in kitchens and bathrooms are of high quality, and every finishing detail has been carefully considered. This is a company that spares neither expense nor resources. It is difficult to find flaws in their homes; on the contrary, you end up reflecting on all the virtues you never expected to find in your future home. It is truly difficult to desire any other house after having stepped inside a Lennar home. — Edith T. ... More

The process from the start to finish was seamless.

I found several problems after I moved. My service requests have been handled very well within warm environment. Thank you so much,

I’m feeling very happy, is beautiful home, the quality is excellent,the experience for building them is excellent,the community is great area and good neighborhood and great people.

The quality and value of this new home is really nice.

Such an easy and smooth process!!

We were sold a home that was supposed to be completed to the model standards and the home we received was sloppily completed. We have go e back and forth with Lennar to fix our backyard which was not leveled or graded appropriately. The walk through was a joke. The attention to detail is not there and they rush to complete the houses. Paint splatter on floors. Caulking sloppily completed, paint on carpets, electrical fan boxes sticking out more than 1/4 to 1/2” shower rain head not secured by not ceiling and floor can go on and on.

While the build quality of the home is excellent, the customer service was disappointing. Communication was poor throughout the process, with a noticeable lack of updates or follow-up. Furthermore, HOA fees spiked by 20% without notice just one month after closing.

We had a great home buying experience from start to finish

A very client focus oriented service. Thank you to give me an easy process in my first experience.

My representative, Kyle was wonderful. If I didn't have him to help, support and guide me I don't think I would have stayed and bought a house from Lennar.

We love our new home! The floor plan offers everything we were hoping for! We chose a lot with a better view than we ever expected and enjoy it more than we expected. Coming from CA , we were already very familiar with the Lennar product. We would have enjoyed a few more upgrades. The individual doors are rough around the edges, and even though I love the look of the flat paint, it does get dirty pretty easily. Make certain you keep track of the first 30 days repair list. We had a toilet stop up right at the beginning and had it stated by Lennar, but when we had a recurrence, they did not cover it. On the hole, we highly recommend this area and builder. ... More

We were originally told that our closing date was mid March 2026. Sales Mgr moved it up to end of Feb. My husband was recovering from a neck fusion surgery and was not going to be able to be cleared for travel until first week of march. Lennar pushed us anyway stating that they would keep our deposit and could cancel. While we understand the contract terms, this left a very bad taste with us. At final walk through there was paint and caulking debris throughout the house on the floor. We were told at that time that the floor would be acid washed before we closed. It was not. They eventually sent the painter in and cleaners weeks later but we had furniture in by that time so not a complete fix. The pool heater was causing the breaker to trip and we were told at final walk through that it had been corrected. After move in we discovered it was still tripping. It is almost the 1st of May and we are still trying to get that breaker replaced with Lennar service. Sloppiness of workmanship on things like paint and caulking were very obvious. This is a production builder but we have touched up several things ourselves as it looked very sloppy. ... More

We are delighted to share our heartfelt appreciation for the exceptional home you have built for us. From the very beginning, the entire experience has been nothing short of outstanding, and the final result has truly exceeded our expectations. Thanks!