Lennar Reviews

Subcontractors never get back to you when you need answers to questions about what was done on the house for example the irrigation system was put in at the beginning of the build I have no idea where the heads are I have no idea what type of system they're using and when I try to get information nobody bothers to call me back secondly when you asked first things from the DC after your house is closed he never gets back to you or he tells you he will get in but he never does trying to get information about the build of this house is like pulling

We had so many repairs around the house that has taken so long to get it done. We have been in this repairs issues for almost three months now

The communication is horrible. After I bought my home Nate never responded to a question I had I guess all he cared about was his initial review. Paint is chipping left and right, paint all over our deck, our island is not straight, the granite is not sealed so stains have already happened, things weren’t painted trim wise on the outside of the home. Blue tape left in spots that were supposed to be fixed. Garage remotes stolen at close, everything was very cheaply done and terrible workmanship. There is an excuse for everything and am immediate defense when you ask/question things. Not happy and would never use Lennar again or recommend. I can tell that this house will not hold up and I’m finding half done things all around the house. ... More

I was promised warranty work on my house and they even dropped off the materials. While the house next to me was getting constructed they got stucco on my house and they didn’t fix it. Greg the Knowologest was amazing. He got everything fixed for me and called me the next day. The new knowologest took over and is horrible. Before Greg let he said the GC would fix the paint and the GC never did. No the new knowologest said he not going to fix it. While buying the house the waiting until the last day to say they needed documents to close. They have 3 weeks and waited until the last day. The loan officer was very nice through the process. ... More

Patrick is an excellent and pleasant sales person; always helpful and ready to answer all your question. Overall the house will look good. If I need to critic something, I really don’t like the lack of choices when building your house...my kids are allergic and I cannot have carpet; they cannot help me. My kitchen sink will be very uncomfortable to use; but I cannot change it neither. After waiting for my house several months; I will need to spend extra several thousands $$ and time before moving to my new house which makes the process a bit more uncomfortable. Overall a solid 3 stars and a happy customer; and to be fair with Lennar...I’m sure they have other more expensive neighborhoods where I can custom made the whole house! ... More

We love Lennar’s everything’s included with nicer appliances, countertops, cabinets, whole house fan, ring doorbell, smart lock, garage door, thermostat, etc. However, we discovered a leak in our kitchen island a month after moving in caused by the builder’s carelessness which has caused major inconveniences for us and has taken over a month to fully repair the damage.

We decide to buy at this location after looking in several other places, including Lennar locations, Danielle F. was a great motivation for our decision, she was extremely attentive and patient. going inside to constructions sites with us, wearing beautiful high-heels and not afraid of getting them dirty, she is amazing. the whole process was very self-explanatory, and easy, and if any question arises, Danielle was there for us. When was time for to us starting visiting the house for the final walks we only met great people JP and Keene, they explain everything we need to know about the house and give us great advice. Our house is beautiful, we are making all we can to make the most of that. The downside exists, maybe is not the same for everyone, for us was the fact in the kitchen there is no extractor, the one from the microwave is not enough if you cook every day. The kitchen cabinets need to be more functional, to upgrade after it is almost impossible unless you are in the conditional to pay a reasonable of money to do so. Ask if you can have gutters installed in the house as well, the rainy season is coming. ... More

It took us meeting with 6 Lennar people to come up with a resolution. Not the easiest to work with except one person (Patrick) stood up and put the problem in their court, where it was to begin with, and we finally agreed.

Hi Everything is delayed abd hard to get info from sales people. Reluctant to give feedback and answer questions in regards to ongoing progress. Like pulling teeth hard to get info. Now amenity center is delayed when we contracted we were told summer 2021 now summer 2022 Very much not happy . Wish we could get out of our contract Hope someone hears me abd contacts me

My experience so far has been pretty OK, until I move into my home and see how they respond with taking care of items that are still outstanding as far as the punchlist goes and then I can give you my honest opinion but right now so far so good.

buying experience was smooth, we were told there isnt an HOA but there is.

It was a good process.

There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.

My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done

We love our home and had a great experience once getting past the mortgage process with Lennar Mortgage. The sales and mortgage experience was abysmal. The settlement coordinator for Lennar was absolutely awful! The settlement company was great as well as the construction manager and the gentleman who explained the home and features before settlement. They are the only reason we are giving any stars. Don't be afraid to ask questions and request to be transferred to new employees if you aren't happy with the ones you are first put in touch with. We had to escalate our concerns to a manager who quickly got our concerns handled and moved from Lennar's settlement coordinator as she was the worst person I have ever dealt with in a professional manner. Love the home but not the services provided at the beginning of the process. Would never use Lennar Mortgage again! ... More

We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great

This is my second home. I decided to go with Lennar mortgage for financing the home due to all the incentives they offered and this was the biggest mistake. The loan officer seemed very inexperienced. My closing was pushed back and when it was my day to close I make it to the attorneys office and my closing package hadn’t made it there. So I was at the attorneys office for over 4 hours. I love the home and neighborhood. The warranty team is excellent, very responsive.

The actual buying experience was good, However, the financial part of it was the worst.....................

Great house and value, but for the love, WHY do they send so many emails? Please just let me buy a house without hounding me. I’ve bought many houses and have NEVER experienced this kind of annoying marketing. Go away Lennar!

Moved in 6 weeks ago. They didn't finish caulking the upstairs bathroom, the laundry room door doesn't latch, one wall in the upstairs has drywall that moves when you push on it (not properly nailed up), and they left half the building extras in my master bedroom instead of the garage. Aside from the use of flat paint in the bathroom, it's fine. The bigger issue is that my loan agent told me that the first year of HOA fees was covered with my mortgage. This was a flat lie as I was notified 6-weeks in that I owed $625. I do not trust them, but for the price and interest rate for the house, what real choice do I have? ... More

I am a realtor who bought my first home through Lennar at Legacy Ridge. The sales agent was very nice but didn’t know a lot of information about surrounding schools, nearest grocery, etc. We loved the house and you guys were offering an awesome credit! We went under contract and from that time on the nightmare began. I was passed around to 3 different lenders, who I then needed to resend and tell them everything from the beginning due to lack of communication and cooperation between Lennar mortgage. If I sent a client to you guys and they were treated like this I would be EMBARRASSED. We are now almost two months from closing and I still don’t have my HOA login. I have been in contact with Amelia at the management company who has been helpful but I still don’t have access to a login or portal for the community HOA. ... More

Ronnie our realtor is Amazing! Ian our contractor is also Amazing. We love our home and we have great neighbors. However most of the neighbors agree that gutters should have already been installed plus hardware for bathrooms. Light fixtures are antiquated. Lots of caulking in bathroom and shower was not completed. Front door lock is hard to lock. HOA is very difficult to work with, they control everything about your home. You can’t even change your mulch or bark without asking for approval not to mention buying a tree or a bush.All the neighbors complain about HOA.

I absolutely love my home. The experience with Lennar Lenders was horrible to say the least. Communication was terrible and the constant arguing between my realtor and the lender was so unprofessional via email was just over the top. I ended up going with a different lending company and everything from that point on was AMAZING. I received daily updates and the lenders made sure to keep me informed via phone calls and emails. The incentives were even better. Do your research and remember you are important and also that you do not have to go through Lennar Lenders for incentives.

I am very unhappy with my buying experience with Lennar. The mortgage team had trouble compiling documents, requested the same documents multiple times, had to close twice as they provided incorrect forms, etc.

I had a pleasant experience with my construction manager and my warranty tech that met me on site and explained everything to me. They both wonderful and only because of them, would I rate this super high. The absolute worst part of this experience was my Lennar Sales Rep. Martha didn't really explain anything I had asked her to. She just gave me the basic information and showed me the house. Thankfully, when I went to a different Lennar Sales Rep (Princeton Lennar was amazing!) the week before that explained everything very well and took care of me. I just wasn't approved for the house with them, so they referred me to the Crandall area. Back to the Crandall Lennar Sales Rep. The Rep avoided many questions both me and my real estate agent would ask. I had texted her a few times to get answers to some basic questions, then she would just call me instead while I was occupied elsewhere. The calls weren't super helpful, I had an issue where my home keys didn't have the tag of where my mailbox was, and my sales rep called me just to complain and mention "oh you should have the tag in there that tells you where your mailbox is" after multiple times I told her, nothing was in the envelope. I informed her I still had the envelope and all it's contents still in there, but she called me 3x times to tell me "it should be in there". All 3x I answered her call, that's all she would say and never actually got me an answer. I ended up walking around the neighborhood for about 2 hours trying every mailbox I could. Just an overall terrible experience with the sales rep. But everyone else was amazing! Construction manager was fantastic and super receptive. He personally showed up on my key day and verified they fixed the counter top for me. Warranty tech was well spoken and super knowledgeable. I am pretty sure I may have asked him some silly questions and he was professional about it! ... More