
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
DAB
- Debra B.
- Verified HomeBuyer
- June 18, 2024
- Bulverde, TX
It was not pleasant. Overall disappointed in the process and trust me, I’ve done this many times. I will say that warranty has been much better than the sales, mortgage and construction.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
No one acted like resolving the punch list was their job
- Anonymous
- Verified HomeBuyer
- June 15, 2024
- Georgetown, TX
Once items were not resolved on the punch list we were passed to many different individuals and did not appear it was any one specific individual's job to resolve the house to get us to close. Do not recommend the mortgage team for the same reason. I would not purchase through Lennar again based on this experience.
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Excited and sad
- Charles David N.
- Verified HomeBuyer
- June 12, 2024
- Crandall, TX
First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Lot of issues after moving
- Sugumar T.
- Verified HomeBuyer
- June 12, 2024
- Carver, MN
Here are the list of issues we noticed within a month. 1. Sump pump outlet is not clued and after first rain, water leaked in basement. 2. Patio door and net are not installed properly. Even after fixing it, it is not smooth to open and close. 3. There is no power outlet is island. 4. 4 door having opening and closing issues. It is hard and giving sound when opening and closing. My kid is having trouble to open bathroom in living floor and we have to stay outside every time. 5. The walkway between main door and driveway is not in same level of driveway which makes kids to fell ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Area that is very popular and they are taking advantage of the buyers
- Anonymous
- Verified HomeBuyer
- June 06, 2024
- Pooler, GA
Lennar not offering their standard home offers. They are taking advantage of the buyers in this area because the homes are needed. Quick builds, unskilled laborers making big mistakes and not fixing. Forcing warranty repairs immediately after closing because these workers do not do their best. Houses are way over priced for materials and quality of work done. Work sites are a mess, constant garbage and debris.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 4
poor quality of house construction material
- Guilllermo C.
- Verified HomeBuyer
- May 17, 2024
- Williston, FL
Poor quality of the general construction material of the house and the trees are installed too close to the structure of the house, causing the concrete to break in future years and also the concrete they use is very poor quality than the entrance floor of the house, garage breaks down in the first days of living in the house and also the HOA is very expensive $ 90 a month, they offer absolutely nothing.We do not have swimming pools or a place to exercise to justify such an expensive payment.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Very basic work
- Sandeep A.
- Verified HomeBuyer
- May 17, 2024
- Oswego, IL
We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Be cautious
- Jeffery R.
- Verified HomeBuyer
- April 18, 2024
- Punta Gorda, FL
Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Decent value, but don't expect any extras or assistance after the sale.
- Charles K.
- Verified HomeBuyer
- April 12, 2024
- Riverview, FL
Overall, the Lennar home includes several nice upgrades, but they will NOT add a thing, even if you are willing to pay for it. This is very frustrating. Secondly - and buyer beware on this - warranty service has been a nightmare. There is very little follow up once a warranty ticket has been initiated. The reps do not respond to e-mails or voice mails. Vendor appointments are missed completely with no warning or explanation. Other times, vendors arrive only to advise that the wrong part has been ordered, or that they are not authorized to make the repair corrected. Thirdly, on more ...
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
the wood finishes are not the best
- Jaime R.
- Verified HomeBuyer
- April 11, 2024
- Davenport, FL
I feel that what I saw in the model home was not what they finally gave me. The doors and wooden frames have terrible finishes, with holes and paint spilled on them. The solution they have given me is that they send painters to try to disguise it as if they were fixing up an old house; When the real solution is that they had to replace those pieces of wood in poor condition, I think that this particular house did not have a good construction supervisor.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
My Lennar experience
- Anonymous
- Verified HomeBuyer
- April 08, 2024
- San Antonio, FL
Where should I start, the construction manager promised to complete several jobs and did not. They forgot to turn on the water to the fridge and had to wait for service. The person that installed the dishwasher, left the cap in the tubing and caused water to flood and backup in the dishwasher. Had to wait to have that serviced. Had to replace the carpeting due to have a sinus reaction, to find out the flooring underneath was un-level and had to pay to have concrete lay down. Now, the AC breaker keeps tripping and I come home to a muggy hot house.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Disappointed
- Tracy P.
- Verified HomeBuyer
- March 27, 2024
- New Braunfels, TX
Disappointed in Salesman responses of what we were supposed to get and didn’t. Then he dropped the ball onto a “concierge” who never showed up, supposedly “never leaves his desk”Crappy door locks. Dead sod put down. Broken trim. The fact that I have to put my appliances register myself. The drive in and out of subdivision is nothing but a dirt and debris from construction trucks and very muddy when it rains.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Poor construction workmanship and communication.
- Anonymous
- Verified HomeBuyer
- March 26, 2024
- Ridgefield, WA
Lack of construction communication. Very pushy to close the deal. Awful workmanship.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 4
She continually lied to us and the sales rep refused to allow us to talk to the buildrr
- Steven M.
- Verified HomeBuyer
- March 13, 2024
- Land O' Lakes, FL
I would have liked to be able to upgrade appliances before closing, have a fence put in before closing and have my lanai put in before closing. The only response from the sales rep was NO,
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
N/A
- Parita P.
- Verified HomeBuyer
- March 09, 2024
- Greenwood, IN
I am not much satisfied with the purchase of the house because I was out third buyer but I got the high price compared to now.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
The Worse Home Buying Experience
- Paige P.
- Verified HomeBuyer
- February 13, 2024
- Baytown, TX
I’ve purchased a couple of homes prior to this experience with different builders and I can say this was hands down the worse home buying experience for me and my family from beginning to end. Lennar’s lack of communication throughout different departments and with me and my realtor when making inquires caused us to have to spend unnecessary money and Lennar didn’t take anyone’s time but their own into consideration. This experience was unpleasant, depressing, and stressful. Based on this experience I wouldn’t buy another home with this builder and I wouldn’t recommend them to anyone else.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Workmanship is below average.
- Lukasz J.
- Verified HomeBuyer
- December 06, 2023
- Hampshire, IL
Well, I should start from the beginning, Sale team was very good, working with Todd was our pleasure. Building manager Dan was also very good but building contractor did not meet any expectation.so many issues, workmanships of the contractor Lennar is using are terrible they don't know what a good quality means. Starting from framing and ending on painting. So far this is our second month to live here and problems ready starts. Kitchen Cabinets doors are loose, HVAC system is not working properly paints are pilling, all the windows are collecting so much moisture and damaging a wall hardwood ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
Disappointed!
- Anonymous
- Verified HomeBuyer
- November 17, 2023
- Zephyrhills, FL
This is our third Lennar home and it will be the last! The quality of workmanship is very poor. The response to our issues is slow. A lot of promises were made. Even the mortgage side was a bit disappointing!
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
New Build
- Susan D.
- Verified HomeBuyer
- November 16, 2023
- Dunnellon, FL
Home is wonderful. However, the sales agent was terrible. Answers to questions changed from day to day. No clarity. You CANNOT trust sales agent. Please, read that contract carefully before you sign it. There is NO going back with Lennar. Sales agent had all the wrong utilities listed on sheet she gave us. When we trried to contact her to get the correct information: No answer- even going up the chain. How can people be so ignorant of the service they are suppose to provide! So, they do not tell you but the first water bill is outrageous. Our first water bill for 20 days was 500 ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Would not take care of problems in a timely manner
- Byron R.
- Verified HomeBuyer
- November 14, 2023
- Ridgefield, WA
We could not open kitchen drawers because oven wasn’t installed properly.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Einstein
- Einstein B.
- Verified HomeBuyer
- November 14, 2023
- Kissimmee, FL
check the home as it has many poor quality materials
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Title company and customer care
- Anonymous
- Verified HomeBuyer
- October 18, 2023
- Montebello, CA
I was a cash buyer. I wasn't happy with working with Title company. Customer care after purchase was very disappointed. There was fuse breaker issue with Refrigerator. I requested 5 times and ask sales rep then they finally contact me to fix it. My wooden floor got water damage due to late fix. Water filter in refrigerator leaked due to fuse keeps pop out and ice maker turned off and leak waters on the floor. I have been purchased new home more than 5 times, Lennar was very unprofessional.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Very attentive until closing, then their promises and support just disappear
- Antonio R.
- Verified HomeBuyer
- October 18, 2023
- Land O' Lakes, FL
This has been a heck of a ride. The Lennar salesperson is great to deal with. Very charismatic and attentive. Unfortunately, as the salesperson, his work doesn't continue up to actual ownership and that is where the problem with Lennar lies. I highly suggest that if you buy from Lennar to get your own third-party inspector involved in the building process as soon as possible. There will be issues, trust me. Many of those will have already been singled out by the time if their New Home Orientation, where they promise that everything identified then will be fixed by the closing date. That ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Not impressed
- Kristen B.
- Verified HomeBuyer
- October 03, 2023
- Las Vegas, NV
The product Lennar offers includes more than other builders. But I can’t believe that we got cheap hollow doors, builder grade mirrors and closets and other base level options for a 1.5 million dollar house, and no option to leave them out if you want to upgrade. Plus, we have had water damage and a leak over a month and it’s still not fixed. Not terribly impressed.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Subpar
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Odessa, FL
Jennifer, our sales associate was great, from there we had a subpar experience--Overall I feel grateful and blessed as we are dealing with 1st world problems now, but......
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
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