
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18740 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Looks great but finish isn’t good
- Kelly B.
- Verified HomeBuyer
- August 29, 2023
- Summerville, SC
House looks great. Quality lacks in many aspects from poor electrical wiring, poor workmanship for ejecutivas outlets, poor workmanship for nailing especially in garage, painting lacks quality, and so on. Then to get things fixed you wait for several weeks, if they get fixed at all. You also get offered things in the community that never happen. Just don’t believe what Lennar states.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Not At All What We Expected
- Michael C.
- Verified HomeBuyer
- August 29, 2023
- Henderson, NV
We knew upfront the home was overpriced, but found its size and views very appealing. However, many defects were detected during our “blue tape” walkthrough — way too many for a brand new home, which should have been a red flag to us that workmanship was a big issue. After moving into the home we quickly learned how “sub-standard” most of the appliances, fixtures, and workmanship were. The dishwasher, washer, and dryer were mediocre at best, and all had to be replaced due to being loud and annoying. All 3 toilets were replaced. Light fixtures are cheap and their placements are not ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Too many layers of responsibility Don't know to contact and get resolution.
- Michael R.
- Verified HomeBuyer
- August 28, 2023
- Brooksville, FL
Home inspection personnel were not helpful and comprehensive during the inspection. Too much in hurry to get it done Much left unexplained.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
home
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- San Antonio, TX
Things could have been made and done better in the home plus with landscaping and finance side.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
I am not at all happy with the responsiveness on issues highlighted. NOT a single issue that we reported have been addressed yet
- Shripad D.
- Verified HomeBuyer
- August 22, 2023
- Summerville, SC
well the quality of home is good but NOT great hat carries Lennar and signifies name. also responsiveness towards issues report after moving is pathetic .
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Disappointing--especially electricity wired improperly- to get correction had to hire garage door service and an electrician with my own money. Grass never mowed as was part of the purchased
- Barbara R.
- Verified HomeBuyer
- August 15, 2023
- Newark, DE
DISAPPOINTING- workmanship under par. No help in solving issues
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Sales Angela - was Fantastic, Lennar Mortgage-Jessica -Fantastic, Zach -Issues follow-up all down hill ! No Confidence at all!
- Anonymous
- Verified HomeBuyer
- August 14, 2023
- Morrison, CO
If you have nothing good to say.....say nothing......that says it all. I have nothing to say!
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
None
- Paul J.
- Verified HomeBuyer
- August 08, 2023
- Hemet, CA
Could be a lot better if the Customer Care personally inspect the actual situation of the issue instead of using the "Visual" check. This way the issue will be corrected immediately and effectively. "Visual Check" step creates more over head expenses and wasting time for Lennar Homes process.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Loan officer was great … as for everything else not so good
- Andrew D.
- Verified HomeBuyer
- July 25, 2023
- San Antonio, TX
Frist off my Loan officer wea great as for everyone else so disorganized there’s details in the house that we see that we live there now that are not so great tape and flows. Not so great they laid the grass they didn’t put topsoil. You could see underneath my concrete pad for my condenser AC unit outside now I have to put top soil my paint is peeling on my siding. It is so many things that should’ve been done a lot better and they didn’t do good job on
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
New home
- Barry H.
- Verified HomeBuyer
- July 11, 2023
- Naples, FL
Pete and Rob were great. Jordan in sales was fantastic Home was not really ready
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Tim
- Anonymous
- Verified HomeBuyer
- July 06, 2023
- Bensalem, PA
We have no cable like we were promised they never ran wires in the wall. They were not truthful to us one showing us through the house . Wi-Fi is very weak. Hard to speak on your cell phone because of that problem that they refuse to address.
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Mediocre
- Jerald Z.
- Verified HomeBuyer
- July 05, 2023
- Cicero, IN
The purchasing experience was great. While the house was under construction though was not so good. We had a couple issues arise that were not addressed properly and then we were ran around in circles trying to figure out what was going on. Then the week before closing we did a walk through and it was a mess. Things were not finished and needed a little more work. This should have been a finished product but was not. They said it would be finished before closing but was far from finish at closing. By far out of the 3 houses we had built this was the worst process we have been through. Total ...
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
Not the quality we are used to
- Anonymous
- Verified HomeBuyer
- July 02, 2023
- Mount Holly, NC
Our last few homes were of much higher quality. From thin paint (areas you can see the drywall), to cheap fixtures and materials to Lennar dropping the home automation (wireless thermostats, ring cameras, etc), backyard paver patios & grills - they were certainly looking to maximize profit and finish out the neighborhood (we were one of the last homes built). Would likely not buy another Lennar home.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Promises made … promises not kept
- Kelly W.
- Verified HomeBuyer
- June 22, 2023
- Carmel, IN
It would have been nice had someone told us before we bought here that 85% of the development were investors. Would have looked somewhere else for sure.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Should have used quality appliances- and Better workmanship
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Raleigh, NC
GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Not 100% satisfied
- Roy T.
- Verified HomeBuyer
- May 23, 2023
- Foley, AL
The quality of the home is marginally OK. One doesn’t really notice things until after move-in, but then you start to notice the defects. We haven’t gotten a timely response to a couple of warranty issues. The price was good and we’re happy with the location.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Getting things looked at
- Jaquelinee V.
- Verified HomeBuyer
- May 09, 2023
- San Antonio, TX
The paint peals off. I have a couple doors that really need to be changed and I’ve already submitted a request and had the virtual meeting but nothing. On almost all cabinets the screws were pushed in too deeply that they cracked the wood. Almost all screws. The paint is the most disappointing because I’ll have to repaint EVERYTHING.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Very confusing
- Cecilia Ambutas Co Trustee A.
- Verified HomeBuyer
- May 05, 2023
- Henderson, NV
I was told to contact Joe with issues. I let him know my dishwasher was leaking. Joe was so amazingly helpful that he told me to stop using it. I am not making that up. That was the end of his assistance. I explained there was a pile of drywall, a tarp and debris in front of my garage door. After a week, most of it was cleaned. Amazing, Lennar!
Total Score 3
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Lots of value, terrible service
- Zoe T.
- Verified HomeBuyer
- May 03, 2023
- Ocala, FL
Lennar is definitely the place to get a good bang for your buck, but be prepaid for any issues to not be resolved. They’ll tell you X is going to be fixed or is on order, but then X will magically disappear and never be repaired. All of my trees have fallen over and had to be ripped out including having many electrical wiring issues in the home. The floor plans are nice and they do include things like blinds that other builders done include so that is a bonus given the issue I’ve had to deal with
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Could have been better
- Veronica D.
- Verified HomeBuyer
- April 25, 2023
- Riverview, FL
Communication was not the best. The morning of closing, was told we might not get the home due to documents that were needed and not told to us until day of closing. Did not get a lot of information from Lennar rep. Thing that are supposed to get fixed still are not and can’t get ahold of correct person to do so. Will recommend due to beautiful homes but will no recommend due to lack of communication
Total Score 3
Quality 1
Trustworthiness 2
Value 5
Responsiveness 1
Lack of Attention to detail
- Cory R.
- Verified HomeBuyer
- April 18, 2023
- San Antonio, TX
Paying 200k plus for a home, you'd think there would be more attention to detail from the builders. A lot of things I've found could have been addressed prior to me even seeing the location. Beautiful home, but a lot of finishing touches were lacking.
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Carranza
- Gustavo C.
- Verified HomeBuyer
- April 18, 2023
- Naples, FL
Lennar needs to improve the supervision on the third party company’s use to build their houses, since the standards are low to my point of view. They need a better QA team.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lots of cash, probably not well spent.
- Glenn W.
- Verified HomeBuyer
- April 18, 2023
- Leesburg, FL
The buyer ends up purchasing what Lennar wants you to purchase and not necessarily what you want to because of their restrictions on color, location, model, interior finishes, etc.. In our case, the closing was sloppy and not very informative, the washing machine crapped out right after we moved in (the included GE appliances are extremely bottom of the line), the Lennar Warranty link was consistently broken each time we attempted to file a claim, and the only people that seemed genuinely interested in helping were the salesman (Ryan) and the Construction Manager (Ed). Too many issues take ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Open issues not being addressed
- Kiplan B.
- Verified HomeBuyer
- April 11, 2023
- Ave Maria, FL
Three months after closing, we have more open issues on our closing list, than Lennar has addressed. Most of the issue were opened a month prior to closing. Should never close until the open issues list is full addressed
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Good
- Melvin R.
- Verified HomeBuyer
- March 28, 2023
- Palmetto, FL
This house was definitely built for renter. Everything is cheaply made. Toilets started leaking, fridge has broken parts, front door is missing weather strips. The buying process was terrible. Lender and seller were not in tune with the community they were representing. The only reason I stayed in through the process was becuase they made eme put down 10% and would not return my money if I walked away. Never again with lennar
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
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