Lennar Reviews

The way the home is angled on the lot I have no privacy from my next door neighbors. Their back door is facing my back door pretty much. And the corners to close to one another. I can hear my neighbors slamming their door shut every day that’s how close we are. I’m planning on moving and finding something more private. Quality of certain things in the home questionable. Shower drain and kitchen countertops. Very upset about the low grade carpet and padding. I asked to upgrade my carpet and think I even paid extra. But found out I didn’t receive upgraded carpet or padding. So where’s my refund? ... More

There seem to be a lot of problems with these Lennar townhomes such as the cheap materials and bad workmanship. Cheap flooring, carpet coming apart, floor squeaking, paint overspray, ceiling uneven, bad HVAC work. The caps in the streey for the water are broken off and not replaced so there are big holes in the road where someone could step into. A lot of neighbors were lied to about the neighborhood including myself, we were told there would be no building behind our homes to block the mountain view which why i purchased here.

Boy have I changed my opinion, and not for the better.

I went with Lennar thought I had few other options, based on my first home experience which was positive. This time the house got into series of repairs in first month. Now, I’m following up for reimbursement but the response is very slow

Warranty subs don’t finish on the same day and don’t clean up. I have missed a lot of work due to this. I am also waiting on fix to my carpet padding that has a lot of hard plastic chunks in it?

We worked with a realtor and our own outside mortgage broker so buying was not an issue and everything went very well. I would love to give Lennar a great rating, however we are 6 months into our new home and still have not had work completed from our 45 day review. We had to have windows replaced because they were broken during building process. The workers came to replace the windows and installed new ones but left smudge fingerprints and palm prints on them that require a 20 ft ladder to reach for cleanup. We have green tape stick on high ceilings that was left during the building process. When the gutters were installed, the installer broke another window and that has not been replaced yet either 6 months later. The grout in the kitchen on the backsplash is crumbling and disappearing and that began on day 5 after moving into our new home. 2 weeks in, the caulking around the bathrooms in the home is splitting and pulling the base away from the wall—I am aware that this will eventually do this after living in a home after a while, but not 2 weeks of living in NEW home . There is tile floor in the kitchen that is cut off too short leaving a gap between it and the cabinet in a very noticeable location and our friends and family have all pointed it out to us at different times during their visits. Last, our backyard is flooding every time it rains and we have a 3-5in pond that takes weeks to dry up before we can walk back there without sinking into the dirt deeply. We have been waiting on the fix for this for 5months and we have been told the yard is graded properly but that the drain needs to be set lower so that water drains properly. In the meantime, we can’t finish and enjoy our backyard. Response time for service and questions is extremely poor. ... More

I’ve been in my home for six months now and I’m still waiting on things that I was promised would get fixed to standards from my walk thru before I signed at closing

Disappointed and Misled

Disappointed to discover that our new home needs so many fixes/has so many deficiencies (including code violations). Would think that, for the price we paid, quality of materials and workmanship would have been better.

Lennar doesn’t seem to care that my repairs were not to my satisfaction. Also, was promised a new furnace filter and never received it.

lots of electrical issues and when you call call center(customer service) they are rude and keep telling you that they are trying to reach out the contractor but since they are out in the field, its tough to get in touch with them. we have been in house for almost 5 months and still have issues pending since we moved in.

The house was sloppily put together and there were a lot of issues that took months to fix after I moved in. I had to take too many days off work to address all the issues. Grout work was sloppy, there were painting issues and issues with my ceiling. The garage cement had too many holes and looks poorly constructed. The house was also never cleaned and there was dirt all over when I moved in.

I've had 4 major building issues that needed to be addressed. Furnace pipes installed incorrectly caused motor to burn out, dryer outlet was originally installed as a stove outlet and got that replaced, bur first it caught on fire, dryer vent not brought out correctly from sheetrock so my dryer wasn't able to work properly and my exterior vents were spray painted over causing my basement to overheat and water condensed on my pipes. Still lots of minor finish work that I'm hoping will get taken care of. I feel like once you sign your papers, you get abandoned if you need help afterwards.

workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.

First I was told bu 2 people home would be cleaned when I got here, it was not cleaned and we had to get here at 6 AM to clean before movers came at 8. Then the hot water shutoff broke off, looked like had been broke and glued back together was told plumber called twice no one ever showed up for several weeks, HVAC was out for a week motor broke in attic. HVAC people put a window unit in, can't imagine my electric bill is going to be. Threhold for front door had shims, wood cracked was pointed out during inspection never fixed when asked was told it was done and it was not. I closed from another state 5/22, told everyone I couldn't be here until 6/7. Got here all the lights on and AC set at 72. Again going to be on my electric bill. The only person that really helped me was the local sales guy Darrell, He told me how to use the app to report things, went out of his way to find out things for me and I think he is fairly new. After using the app to report issues things started getting done after several weeks, almost a month of trying.I would hope Lennar if anything during my bad experience would contribute to electric bill since AC went out, windown unit running non stop tripping circuits and leaving lights and AC running for 17 days prior to me getting here. My overall experience is not good, was hounded to take mortgage, sell me home owners insurance relentlessly was even sent 74 page mortgage papers to my home. It went to the burn pile. Sent email to stop harrassing me, was told it was system generated isssue. Funny how you get hounded to take mortgage, insurance and when you need something nothing happens for weeks. Very disappointed in my whole experience, work all your life to retire and own a new home then have to deal wih all these issues. Darrell local sales guy ought to be commended at least he tried to help everytime we asked him for anything. If could do it all again would not purchase from Lennar. ... More

The people handling the loan took forever to respond, would not read emails I sent them before asking me for information, information which I clearly stated in the email I sent. Quality control seemed to miss an extremely crooked window, an EV charger that was installed upside down and with a connection that doesn’t work. No Lennar is stating they won’t pay for the adapter or fix the issue. I do not like I could not change the countertop or cabinets, I can’t believe a master bathroom is sold as a tub/shower combo without the option to change it. Didn’t like the very limited options offered by Lennar compared to other builders ... More

Mold growing in basement within 2 weeks of moving in. Builder told me it’s my problem now. So much for warranty

I was only in town for three days looking at homes and was in a hurry to make a purchase, as I was moving to Utah within two months. In hindsight, I blame myself for not taking more time to inspect the home more closely. If I had the chance to do it over again, I would not have purchased this home. Lennar doesn’t put much thought into their home designs. The cabinets are cheaply made,two drawers fell apart within the first week. The shower glass in the master bedroom is too short, causing water to splash over the top onto the walls and floors. The closet rods weren’t installed properly, and my clothes fell to the floor the first night I hung them. Additionally, I’ve now lived in this home for two months and still don’t have landscaping. Lennar claims there is no water supply for landscape use in the neighborhood, yet they failed to mention this until after closing. Some homeowners in the area have been waiting over a year for their lawns, which is absolutely ridiculous. I could go on, but these are the worst issues. When you buy a brand-new home for $400,000, you shouldn’t feel the need to replace cabinets, shower glass, or fix closet rods within days of moving in. While some aspects were done right, the house simply isn’t worth what I paid. At this point, it is what it is, but my advice is to take the time to thoroughly inspect what you’re purchasing. Lennar uses low-quality materials, and their subcontractors clearly lack expertise. The craftsmanship is subpar, and I would know,I’ve been in construction for 35 years. Frankly, this is embarrassing for me given my construction experience, but I feel the need to share this so others can be aware ... More

Lennar could benefit if they had more employees like Bonita. My questions were always answered and if Bonita didn't know the answer she would let me know she would find out and get back to me. She always follow through. I always felt like I was pulling teeth with Mary Jo and therefore Bonita was like my lifeline. I have referred a couple of friends but, I also told them about the response or lack of good response from Mary Jo.

Dealing with our sales person Jenna was good. Dealing with the QC person Lauren, bad experience, unprofessional and couldn’t care less. Dealing with construction manager Brian, wasted time, bad experience. Dealing with Lennar Mortgage Shana /Kara, worst experience, poor communication, unprofessional. Dealing with Lennar Title Hayley and team, good experience. Dealing with repair team / warranty / repair request, total failure. Love the location, love the house. The Lennar experience, would not do it again.

New house and home warranty is garbage I will let people know about this and people looking at the new homes on the weekends

This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.

The buying experience went smoothly. The problems occur after purchase if something needs attention. I would give them a zero but they did contact me to blow me off.

Lennar profits depend on mass production of homes. Improvement can be made by staffing the on site construction mgr. positions. This will ensure a higher quality product (home) with less issues that homeowners request to fix in the first year. Labor contractors standards of quality are much lower than what the Lennar executives expect. To maintain Lennar idea of quality home and reputation of customer service, there needs to be more inspection, rapid response to issues, and observation of labor contractors. The Warrenty Mgr. tries to resolve issues, yet is too overwhelmed. Need more support on site to meet the demand of new homeowners requests. Lennar is not a custom home builder. Thanks. ... More

roof leaks large holes animals can get in attic their fix was spray foam paint is pealing cabinets stink and the over smoke is bad the over is new and puts out so much heat at the vent that you can’t leave anything on the top