
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18743 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good
- Melvin R.
- Verified HomeBuyer
- March 28, 2023
- Palmetto, FL
This house was definitely built for renter. Everything is cheaply made. Toilets started leaking, fridge has broken parts, front door is missing weather strips. The buying process was terrible. Lender and seller were not in tune with the community they were representing. The only reason I stayed in through the process was becuase they made eme put down 10% and would not return my money if I walked away. Never again with lennar
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Our closing never really happened...
- William W.
- Verified HomeBuyer
- March 21, 2023
- Johns Island, SC
We do love our new home. However, the communication during the build process was less than ideal. And, when closing day came, we never received a proper walk through or warranty explanation. The Contractors were here and the Lead was here but they were too busy trying to finish the house that they forgot to actually speak to us. We still have a few outstanding issues. Our current "Director of Construction" has been by the house to see what he can do to finish up. Hopefully this works... I do have an issue with the driveway and the area between the garage and the house. - The ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Workmanship
- Anonymous
- Verified HomeBuyer
- February 28, 2023
- Morrison, CO
The frame is decent although you need to watch them and stand up for yourself. Finishing work is ok. Trim is rough in spots, painting is ok if you like having paint on your carpet. They do clean it but I have never heard of the carpet and finishing going in before they do the painting.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Request a call back at closing and never got one
- Michael J.
- Verified HomeBuyer
- February 21, 2023
- Pensacola, FL
Lot of damaged items installed in home. Counter tops, shower and tub, towel rack. Finishing nails exposed in trim, glue all over floors from flooring install. Lack of quality for price.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Average home for average price.
- Francis B.
- Verified HomeBuyer
- February 09, 2023
- Foley, AL
Average home for average price. Not very responsive to issues.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Low quality with no extras
- Anonymous
- Verified HomeBuyer
- February 01, 2023
- Calabash, NC
The home is OK but you can tell that they use base home building items with NO extras. Lennar would not allow any modifications and the quality of the home is average to below average
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 3
A Ride
- Yevess S.
- Verified HomeBuyer
- January 17, 2023
- Tega Cay, SC
The initial purchase was ok but the closing, walk through and repairs were horrible. The closing was held up over 30 days and then we were rushed into closing. Lost mailbox keys for over 3 weeks. There were a lot of sloppy small repairs(poor painting) needed in the home and a few major things that required fixing. This is my 2nd build and my 1st home far exceeded the Lennar experience. Lennar builders put more emphasis on speed instead of quality of workmanship and materials. The positive I love the ranch style lay out and the open floor plan. We are settling in comfortably.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
So much to fix!
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- White Plains, MD
I enjoyed working with the sales agents. They were knowledgeable, transparent, and responsive throughout the buying process. Although I had a great experience in the beginning of my home buying process, I’m not happy with how my home was delivered to me. The workmanship was not good: drywall seams/patches were visible, the paint job was mediocre, nails popping out of the walls, bad carpentry (even our movers commented on how poorly the walls and ceilings were). I believe the project managers bank on the one time drywall service to fix these issues, which is not fair to homeowners. It’s ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Disappointed
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- Irvine, CA
What we thought would be a simple buying process as options are already picked. However, the quality of materials and parts is subpar, builder clearly does not do thorough inspections before closing to ensure all items are working. Submitted 23 items for repair after moving in. 2 months since closing and only 8 items have been resolved.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Poor communication during build process. poor finishing on trim and paint. Lanscaping is badly installed and no warranty on it.
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- Mooresville, NC
When we complained about quality of trim and paint we were told "it's not a custom house". Bad answer!
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Okay
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- Hanford, CA
When buying a new home it’s expected that everything is in good shape. With this build it seemed like everything was rushed. A lot of build issues and things that needed to get fixed. Certain things were pointed out and still didn’t get fixed until the second time around. Overall disappointed it’s a new house so I expect things to look good. The cabinetry is very cheap and the overall quality isn’t to good. When you chose lennar your choosing quality and that’s not what I received.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Palisade Park
- Kristin K.
- Verified HomeBuyer
- January 17, 2023
- Broomfield, CO
We are a second time buyer with Lennar. The quality of craftsmanship this time around is shockingly bad. The amount of items with have requested for repair is countless and while our representative does have people come out to address them, the folks coming to repair tell us they are not the right person and nothing gets fixed. The floors and stairs are creaky, every baseboard is damaged, our sink is scratched and damaged, there are huge stains in our concrete- it’s just bad craftsmanship.
Total Score 3
Quality 1
Trustworthiness 5
Value 1
Responsiveness 2
Good home, should have finished before closing
- Steven S.
- Verified HomeBuyer
- January 12, 2023
- New Port Richey, FL
Lennar makes a great final product… if it ever gets finished. Lennar forced us to move into our house early when there was a list of at least 28 items long incomplete. That includes broken cabinets and glass, holes in walls and electrical problems. We move in a month ago and have maybe brought the list down to 26 items. Lennar sold an unfinished product just so its management can receive bonus. Dirty business. Home once complete I’m sure will be beautiful.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Dons folly
- Anonymous
- Verified HomeBuyer
- January 06, 2023
- McHenry, IL
Broken patio door lock ifentified 6 weeks ago. No action. Issuess with front door lock and latch. No action. Air leaks everywhere. Cracking of plaster in bathroom
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Not what I expected
- Camille M.
- Verified HomeBuyer
- December 27, 2022
- Las Vegas, NV
Quality of workmanship is fair. Hollow parts in the upper floors, can’t do anything about it. Cabinets in the kitchen were supposed to be fixed before I moved in which was the first week of November. Nobody is coming until the second week of January. Crappy paint!!! Garage door was not installed properly, it was “customized” and I was told I couldn’t be fixed, but was recustomized by the garage company.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lorraine Lakes, Lennar survey request
- Susan B.
- Verified HomeBuyer
- December 20, 2022
- Lakewood Ranch, FL
Getting responses from departments that are supposed to rectify issues is next to impossible. Seven weeks after closing still have 20+ items remaining from punch list.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Definitely not an Executive Level Home
- Patti C.
- Verified HomeBuyer
- December 20, 2022
- Groveland, FL
We purchased an Executive level Lennar home. The Kennedy III model. That being said we expected to close on an absolutely beautiful new home. The workmanship & building supplies in this home are beyond disappointing. The cabinets are a disgrace, huge gaps were left where the floor meets up with the cabinets, the outside of the home is not truly painted, it is more like whitewashed, the built in pest control system was “forgotten”, no hot water to the master tub, crushed cable wires, broken kitchen faucet sloppy molding/wood work, weak A/C unit, etc, etc, etc. We purchased a Lennar home as ...
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 3
This wasn’t pleasant
- Joseph W.
- Verified HomeBuyer
- December 04, 2022
- Pendleton, IN
They screwed up one of the key features in our home, offered a small discount instead of fixing their mistake. Lennar was supposed to contact us throughout the process to be apart of different phases. Never happened. Several things were half completed when we moved in or not even installed. Won’t be recommending to anyone I know.
Total Score 3
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Details Matter
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Frederick, MD
This is my first time buying a Lennar home and the expensive has been an interesting one from the purchase until now I have no details that matter in building a home are lacking in some areas by comparison to other homes I have purchased. It’s the quality of value of a quantity and the quality of some of the items in the home aren’t up to par for the price of home that I have for instance there are some windows that I noticed that are drafts in the windows and condensation has appeared in many areas.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
The worst I ever had.
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Myrtle Beach, SC
It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Purchased a new condo
- Kevin L.
- Verified HomeBuyer
- November 01, 2022
- Lakewood Ranch, FL
Our condo was completed in less than a year which we were pleased with. What I'm not so pleased with is we were left with broken bi-fold doors, a dishwasher and garbage disposal that hasn't worked since day one and still isn't working. Our outside storage unit wouldn't lock with the keys that we were provided so our outdoor stuff could have been stolen while we waited more than a month for it to be re-keyed. We also weren't pleased with the follow up from our sales rep, he was very unresponsive throughout the process. We have put in trouble tickets to fix the problems that are listed ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Not what I expected from a big builder
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Saint Cloud, FL
The consultant was not helpful after getting the deposit would not answer any questions and sometimes it felt like I was bothering him it was not what I expected
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
Hector
- Hector P.
- Verified HomeBuyer
- October 18, 2022
- Portage, IN
To be honest, I want to say that the purchase process is very complicated, the assistance was not the most correct, the construction was not well checked before being delivered, which caused damage the first day of moving, the price was the market price
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Overpriced but mediocre materials and very bad responsiveness to issues
- Nataraj B.
- Verified HomeBuyer
- October 18, 2022
- Dublin, CA
Overpriced but mediocre materials used in construction and very bad responsiveness to issues. Cabinet fixtures are not built properly, the Carpets have nails poking out and the bathroom showers have scratches all over during construction.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Once you sign they don't care about you anymore
- Jorge T.
- Verified HomeBuyer
- October 05, 2022
- West Valley City, UT
Several items were pending by the time I signed, they promised that they will take care of those items pretty quick. Since then I haven't hear from them at all and I have been living here for 2 months now. I guess I will have to submit all those as warranty problems. Very Unhappy.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
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