Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Loved Working With Lennar
- Brian S.
- Verified HomeBuyer
- March 28, 2022
- Bluffdale, UT
Lennar was always very responsive to inquiries. The home is great, we love the home and community as well.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very Happy
- Tom V.
- Verified HomeBuyer
- March 27, 2022
- Raleigh, NC
This is our second Lennar home and the experience was even better than the first time! Everyone was wonderful to work with in all departments, purchasing, financing, building, closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar has the worst construction managers
- Marie M.
- Verified HomeBuyer
- March 27, 2022
- San Antonio, TX
Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem
Lennar responded:
Hi Marie, thank you for sharing a review. We would like to apologize for the poor service and follow-up provided by the local team. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if there are any items that need further attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great sales team
- Maureen D.
- Verified HomeBuyer
- March 26, 2022
- Punta Gorda, FL
Very poor workmanship, I am still awaiting the clean and move in ready home as promised.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Good experience
- David C.
- Verified HomeBuyer
- March 26, 2022
- Noblesville, IN
The building process was very good. Enjoyed weekly calls with construction manager and sale person. Everyone made it easy to enjoy the process! Great team to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We love the house.
- Leora R.
- Verified HomeBuyer
- March 26, 2022
- Myrtle Beach, SC
We love the house. However service after the sale is not good. We have issues that we have shown our construction manager and they have not all been dealt with yet.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
Inconsistent quality of materials and workmanship. Excellent Sales and warranty department response.
- Anonymous
- Verified HomeBuyer
- March 24, 2022
- Elgin, IL
Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 5
Lennar - Quality of the home is great but I was quite disappointed with
- Abayomi S.
- Verified HomeBuyer
- March 24, 2022
- Katy, TX
Quality of the home is great but I was quite disappointed with the communication of the builder. I got almost no updates unless I pushed really hard. I also was amused by the fact that the home didn't come with a fridge for the asking price.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Lennar - Connie made everything so easy.
- Zong Y.
- Verified HomeBuyer
- March 23, 2022
- Rockford, MN
Connie made everything so easy. Our lender Beth made our loan process so easy and smooth too. Would definitely recommend Lennar to anyone
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy
- Merigail A.
- Verified HomeBuyer
- March 23, 2022
- Indianapolis, IN
Using online DocuSign was great sales people very personable
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Willing to help
- Derrick S.
- Verified HomeBuyer
- March 23, 2022
- Haslet, TX
Great service with all issues
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Warranty Dept.
- Robert A.
- Verified HomeBuyer
- March 23, 2022
- Mount Dora, FL
Took a while to get everything completed correctly, but I attribute all of that to the lack of labor available in todays market. But in the end Lennar stood behind all that was needed to be done to our satisfaction as quickly as they could.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - Again.
- Wayne D.
- Verified HomeBuyer
- March 23, 2022
- Myrtle Beach, SC
Again. Lannar uses the cheapest materials that they can find. Building houses so fast the Quality of the homes have so items that needed corrected before a purchase is done.Yes we can come back and take care of mistakes which is an inconvenience to the owner. You think of only how fast to build and your profit you make.Employees are nice but that doesn’t take care of the Quality of work. Would not purchase another home by Lannar and will share my experience with friends.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Good builder
- Anonymous
- Verified HomeBuyer
- March 23, 2022
- Durham, NC
Good company builds good houses.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This is my third experience, both sales and All supporting people
- Helene H.
- Verified HomeBuyer
- March 23, 2022
- Broomfield, CO
This is my third experience, both sales and All supporting people have been very attentive.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - I'm grateful for the people who helped me in my journal.
- Maria P.
- Verified HomeBuyer
- March 23, 2022
- Saint Cloud, FL
I'm grateful for the people who helped me in my journal. Gene, Crystal and their team did a great job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - There are a lot of little things in the house that look rushed
- Jessica L.
- Verified HomeBuyer
- March 23, 2022
- Tampa, FL
There are a lot of little things in the house that look rushed like floor tiles not level and raised in areas. Our staid have a good finger width gap between the wall and the stairs and the carpet was laid on top of it hiding the error but my 2 year old found it. The downstairs hot and cold were switched so the cold is actually hot and the hot is actually cold. When buying the house we seemed to be told one thing by someone and then another by someone else so the process was stressful when it could have been very streamlined. We were told by a couple of people who would take over in the ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Quality overall experience.
- Christopher W.
- Verified HomeBuyer
- March 22, 2022
- Plainfield, IL
Purchased my home when prices and materials were going up, many builders had severe delivery delays. Lennar laid out a plan and delivered a high quality product on time. The sales and delivery/construction staff were professional and they cared about the experience. I would only recommend Lennar as a builder, no others.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Faustino L.
- Verified HomeBuyer
- March 22, 2022
- Sun City Center, FL
Very good . Very fast. Excelente atention
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Responsiveness to issues has been exceptional.
- Anita W.
- Verified HomeBuyer
- March 22, 2022
- Fayetteville, GA
I love the design of Lennar homes. They are spacious and well built for everyday living.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Our Construction Manager
- Ralph G.
- Verified HomeBuyer
- March 22, 2022
- Lancaster, SC
Ask questions if you’re not clear on things
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Our sales representative and construction manager were very nice
- Mark G.
- Verified HomeBuyer
- March 22, 2022
- Land O' Lakes, FL
Our sales representative and construction manager were very nice however you could tell there was too much on their plate. I constantly had to call to get updates. There was very little proactive updates sent to me. Quality of craftsmanship is embarrassing. Our new house orientation was a joke. We took 3 hours marking mistakes instead of going through how to manage our house.
Lennar responded:
Hi Mark, thank you for the review. We are sorry to hear about the poor communication and lack of quality you have been faced with in your new home. If there are any items that need further attention, please let us know at corporatecustomercare@lennar.com and our team will follow-up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - Very knowledgeable and professional
- Edward P.
- Verified HomeBuyer
- March 22, 2022
- Ocoee, FL
Very knowledgeable and professional
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Average
- Anonymous
- Verified HomeBuyer
- March 22, 2022
- Tampa, FL
Communication was poor among the different professionals who I was working with during the home buying process (consultant, loan officer, construction manager, etc.). As soon as I closed, my consultant stopped responding to any emails for assistance with simple issues. There are a number of things that I have found after my initial walkthrough, within my first month of living her (i.e., cracked cabinets, paint flaws, grout flaws) that should have been done right in the first place that are frustrating to deal with now.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
There is nothing about the house that says "NEW"
- Rodney A.
- Verified HomeBuyer
- March 22, 2022
- Clovis, CA
There are more than 150 blue tape markers covering everything from numerous uneven floor tiles, gaping at every door frame and baseboard joint, broken window frames, window panes without gas revealing moisture, roof has more than a dozen non-matching tiles replaced before possession, two very visible and disturbing depressions in the roof giving a wave-like image to the tiles, concrete and stucco splashed over window & door frames, the home was not properly cleaned following construction, entry door step plates are dented, scratched and appear to be borrowed from a warehouse, exterior paint ...
Lennar responded:
Hi Rodney, thank you for sharing your experience with us. We would like to apologize for the comprehensive list of issues you have been forced to deal with in your new home. We appreciate you taking time to point out the service you have received from the customer care team, however we are very disappointed to hear about the state of your home upon closing. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
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