Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21898 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Mr
- Saifallah M.
- Verified Homebuyer
- June 14, 2022
- Las Vegas, NV
Overall experience is good. The house was left with few imperfections that we are still working on.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Courteous and prompt
- James K.
- Verified Homebuyer
- June 14, 2022
- Henderson, NV
My builder was always courteous and prompt whenever I had questions. Many things went wrong that were out of his control. One thing Lennar needs to change is offering a way to get prompt service for appliance issues since they are providing the appliance package with the home. I have been waiting over 3 weeks for a repairman to come look at my ice maker and I had to call him myself through GE.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 2
Mr
- Juan V.
- Verified Homebuyer
- June 14, 2022
- Monroe, NC
Terrible workmanship materials are cheap no response on issues that need to be addressed
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Great sales experience horrible repairs
- Angel G.
- Verified Homebuyer
- June 14, 2022
- Forney, TX
This home was not built for me. I ended up buying this house but shared the issues with the home. The simplest issues where fixed partially. They caulked and painted the split door frame. When they painted they closed the doors so when I opened them the paint came off the doors. The cleaning crew was horrible. There are paint specs all over the quartz. The bathrooms and shelves are covered with paint and saw dust. The joint compound for the drywall on my ceiling has bubbled up. These are the things they need to fix and haven’t. Construction manager office is in front of me and when he sees ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Great home
- William G.
- Verified Homebuyer
- June 14, 2022
- Westfield, IN
We really love our Lennar home. We were very thankful for the weekly updates as the home was being built and our questions were answered promptly. Overall we are very satisfied with our Lennar home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Cheryl and Jarrod are awesome.
- Jerry F.
- Verified Homebuyer
- June 14, 2022
- Lakeville, MN
Cheryl and Jarrod are awesome. They helped from start to finish and made the experience great. The communication from everyone at Lennar was very timely and always kept us appraised on the progress. My only wish (and I understand why not) was that we could have changed a couple of things and also had the lower level finished before moving in. I would highly recommend Lennar to anyone.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Connie with Title was great
- Philip C.
- Verified Homebuyer
- June 14, 2022
- New Port Richey, FL
I feel the workmanship and some of the materials were shoddy and paint was not done properly. The excuse of having to paint in the dark was an embarrassing statement.
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - Corners were cut in many things while delivering the townhome.
- Harish C.
- Verified Homebuyer
- June 13, 2022
- Suwanee, GA
Corners were cut in many things while delivering the townhome. While buying there were no options provided to pick and choose options available. Call me if you want to know further about the experience and journey. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great People all around
- Aron W.
- Verified Homebuyer
- June 13, 2022
- Rosemount, MN
My wife and I purchased our new home and from the first contact until we moved in the Lennar folks have been great. They are responsive, knowledgable, and willing to do what it takes to make our home look its best.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Poor Quality Workmanship
- Anonymous
- Verified Homebuyer
- June 13, 2022
- Bensalem, PA
Our home buying experience with Lennar went very smooth. Unfortunately that’s where the happy story ends. I am appalled with the workmanship and what we were presented with as a “final” and supposedly “new” product. Wood is split all over…there are chunks missing from my cabinets, and the paint job quite literally looks like it was completed by amateur middle schoolers. There’s paint all over the carpets and floors…railings…light fixtures….it’s horrendous. We were also assured that the wifi is suburb and the home was crafted to allow wifi to reach all areas of the house with top speeds. The ...
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 2
Horrible
- Anonymous
- Verified Homebuyer
- June 12, 2022
- Baytown, TX
It was very poor and difficult to get answers until the deadline, I felt like I was bothering them when I didn’t understand something.
Total Score 1
Quality 2
Trustworthiness 3
Responsiveness 1
Chris
- Carl M.
- Verified Homebuyer
- June 12, 2022
- Simi Valley, CA
As my family and I were moving in the foremen on site were extremely helpful. Anytime we needed something they were there to help. One foreman in particular I must mention is Chris. He was always willing to help us out .they all made our moving in experience great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We owed a Lennar home and sold it and purchased this Belttera
- Michael R.
- Verified Homebuyer
- June 10, 2022
- Las Vegas, NV
We owed a Lennar home and sold it and purchased this Belttera II. The home is in Skye Canyon a great community with lots of potential. However, the quality of workmanship and materials used is far less than expected for the price. Our previous experience with Lennar was flawless so we expected nothing less. Lots of rework in process and that's requiring lots of patiences.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Very straightforward home buying experience.
- Jordan D.
- Verified Homebuyer
- June 10, 2022
- Rosharon, TX
Very straightforward home buying experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Extreme Buyers Remorse! Avoid at all costs!
- John W.
- Verified Homebuyer
- June 10, 2022
- McCordsville, IN
From the beginning we have had nothing but problems, and the problems just continue. The sales process was the only part that was smooth. Throughout the build process we were continually lied to, mislead, and given empty promises. We had to fight to get things that were promised during the sales pitch. The construction manager regularly gave us the wrong information and just blatantly lied about updates and progress of certain things. The quality of the trades is WAY below substandard and unacceptable. The overall quality of our home is embarrassing. There was no accountability from ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar Homes
- Michael R.
- Verified Homebuyer
- June 10, 2022
- Punta Gorda, FL
We closed on the house and still had 20 items that need repair! Hopefully all items will be repaired within the 1 year warranty!
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - Gabriel and all other staff have been very responsive and helpful.
- Carlos F.
- Verified Homebuyer
- June 09, 2022
- San Antonio, TX
Gabriel and all other staff have been very responsive and helpful. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Poor quality.
- Sai K.
- Verified Homebuyer
- June 09, 2022
- Saint Johns, FL
Poor quality. No attention paid to detail. Rough edges all over. Lights not lined up. Dry wall cut up and patched showing the poor work. Floor not leveled under carpet. Many other things. They could do better.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
The quality of the product is not what is represented in the model or in the sales presentations. Many corners cut and quality is much lower than what I paid for this home.
- Anonymous
- Verified Homebuyer
- June 09, 2022
- Magnolia, TX
Level of quality is much lower than what I feel the value of what I paid.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
I would never refer anyone to Lennar
- Katherine J.
- Verified Homebuyer
- June 09, 2022
- Spring Hill, FL
Just don’t do it. They totally took away from our first home buying experience and continue to do so as we speak.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - During the purchasing process, information about expected closing
- Anonymous
- Verified Homebuyer
- June 08, 2022
- Saint Cloud, FL
During the purchasing process, information about expected closing date from the selling agent was not clear, causing thousands dollars of extra cost in financing. Water leak was found soon after moving in, caused water damage.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar - They put the electrical meters right by my front door also my
- Anonymous
- Verified Homebuyer
- June 08, 2022
- Noblesville, IN
They put the electrical meters right by my front door also my neighbors electrical meter is by my garage door looks awful didn’t show this in the pictures
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Great quality homes
- Quad L.
- Verified Homebuyer
- June 07, 2022
- Las Vegas, NV
To be honest I have bought a few new homes in NV. for investment but the experience with Lennar was fantastic! EVERY One I worked with was super helpful and friendly. The quality of the home is exceptional. I will buy again with Lennar it was a flawless experience... solar being mandatory was confusing but we got threw it. total experience was a 10+ Thanks!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very professional new home sales representatives and construction managers with excellent communication skills.
- Albert C.
- Verified Homebuyer
- June 07, 2022
- Lakewood Ranch, FL
Given high material prices and the very strong demand from home buyers for new homes in Lakewood National, it is my belief Lennar cut corners when possible with respect to quality. The perceived pressure placed on the staff/workers to rush the process to close exacerbates the warranty work necessary afterwards. Interior paint quality and workmanship has been my biggest issue. However a missing smart lock for the front door, a thermostat (per the Honeywell help desk) that isn’t programmable to your phone, a missing kick plate for the dishwasher, and an expensive door that must be replaced ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Enjoyed working with our salesperson, Suzi.
- Anonymous
- Verified Homebuyer
- June 07, 2022
- Bonita Springs, FL
Enjoyed working with our salesperson, Suzi.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
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