Lennar Reviews

I bought an investment property recently from Lennar. Overall very bad experience, not worth the price I paid, I was talked into this by realtor was compensated on top of the regular commissions for selling a bunch of units over a weekend. They are allowing a huge chunk of the community for investors which is not ideal for the primary residents or investors. Their interest rates are really high and the overall experience with their lender was worse. They keep asking for same documents, very chaotic, confused all the time. Thoroughly disappointed with the whole process. Their sales, lender and realtor have become a nice group who are after to get gullible investors. I would not touch another Lennar community again. Recently invested in another community from a different builder and quite happy with the outcome there. Couple of my contacts had similar experience with Lennar! ... More

I am not sure who designed these houses BUT they knew nothing about a 55+ community. Shoddy workmanship and an excuse for everything.

Before we moved in it was very attentive to my needs, which should have been done before I had to pick them out. Not little scratches on walls but Sprinkler lines broke and spraying water in the air, doors jammed shut and was hard to open. Air handler doors off... No lights in a closet. As of 2 months later still nothing is fixed. I had to have a sprinkler guy come stop the water being wasted running down the street. Im pretty sure I will not be buying another Lennar home .

The sales person for my home was horrible. Had no clue what she was doing. Numbers were all over the place every single day. The mortgage and title people were nice though. But, no one ever gave me the exact breakdown of how much my payments were. Totally unacceptable. In fact, I am probably going to sell my house.

The most Stressful home buying experience ever!! Salespeople make promises that are not allowed by builder. Watch out for the sales gimmicks, they use sketchy sales practices.. I read the R&R's before purchasing with promises for a fence then the builder changes the docs. after submitting request for one. Lennar is not to be trusted. Love the location and floorplan. Unresponsive property management.

Numerous problems with home and neighborhood.

We had a laundry list of issues with our home and the quality of the work that was done. It was actually appalling the low level of quality that Lennar tried to pass down to us. My parents bought a Lennar home back in 2018 and my husband and I’s experience speaks to how drastically Lennar’s quality and customer service have declined since then. The first time we went through and noted things with tape that needed to be fixed, when we came back all of the tape was removed but literally nothing had been fixed and then a very young guy did a walk through with us and said “we don’t do that” to various items that were easily fixable or structural issues. We had to fight tooth and nail to get anything done. The construction manager was EXTREMELY rude and I hope to never see her again. Zero customer service skills whatsoever. She chastised us over the dumbest things; she refused to paint an exterior wall that was painted on every other house next to us and said “every house is different” when in fact they’re literally ALL cookie-cutter houses. She acted like everything was an enormous burden when we just wanted quality work in return for paying half a million dollars. They eventually fixed a lot of things but it should not have been so hard to get there. We’re first-time homebuyers and this experience clouded what should have been an exciting time. I wouldn’t recommend Lennar to anyone. ... More

It’s very poor quality of the products , doors , windows , flooring , roof ceiling and appliances are very bad , on first week itself leak from ceiling , doors are already showing cracks , cabinets doors are in bad condition , appliances are not great , AC throw is low , stair cases are not properly assembled it’s giving lots of sound , in carpets nails are showing it up , garage door opener is old model not eve. Sync with any WiFi openers

After purchasing a home, it has ALWAYS been courteous of the sales/realtor to leave a gift basket especially since we are moving from out of state. We didn’t even receive a folder of suggested services. Our pipe burst within the first week we moved in and flooded the laundry and bedroom to where the carpet had to be replaced. That got fixed with 3 weeks of being inconvenienced. The sewer manhole is bubbling with sewage to the point where huge trucks are emptying it on a daily basis. We are inconvenienced AGAIN. There is a LACK of Professionalism and Communication. I would NOT recommend this experience to anyone. ... More

The house itself is a tragedy, the longer I live here the more horrible things become apparent regarding the "quality" of these homes. Wiring -Ask about the wiring, because they will skimp out on it if able. They use 14 guage wiring throughout most of the house where they could, so hope you don't like gaming on a pc or two cause good luck with it not tripping the breaker every so often. -Want to mount stuff in your garage? Good luck with that! They have wires running every which way through almost every stud of 2 of the 3 walls making most of the space useless! They never heard of cable manage meant I guess. -Oh also pray that they even put all the wires in! Inspector missed it somehow but there was no wire connected to the outlets in the island so no power! That took a week to get resolves. Effort in building -It becomes super apparent how quickly they put these houses up and how little experience and skill the workers have when it comes to building. -Discovered a hole in the drywall that was painted over with the piece that was broken off, barely pressed it and it fell in between the wall. -They painted around the extra pile of bricks they gave you for the front of the house, which was so insulting and lazy -They didn't paint over the drywall holes they filled in until I told them to, if I hadn't I'd have these off colored circles around my house -The workers don't know how to mount things into studs or use drywall anchors, Mt bathroom had the towel racks just raw dogged into the wall with no anchors and not into studs even though the rack was 16in long. Like I don't do this type of work at all but even I know that. -They forgot to put a backflow converter in the sprinkler system which I should have taken pictures of and documented cause that is very illegal!! -There is a quarter in gap between the dry wall and garage floor with nothing filling in the gap like trim or just putting the dry wall flush -They get these "special" brand of windows that aren't much better than regular ones and come to find out, the company makes their windows non standard so you have to go them for overpriced screens if you want those -I don't think they used any seller and cheated out on the paint, which speaking of which they said we'd get a bucket of paint upon moving in and never heard back about that. Buying Process -They don't communicate well with each other or the buyer during the process. We told them we were 3hrs away from where the house was located and they ignored that fact several times and gave us 7-8am times and also repeatedly changed the meetings without consulting us about whether or not it would work. If you know what you are doing then go for it, but the only thing I've gotten from this house as a first time home buyer is to steer clear from lennar and check this place myself instead of having an inspector do it. So many missed things and problems that were never mentioned or caught ... More

Lennar misplaced $5,000 of our down payment and only fixed it when my husband went and looked at the numbers. Since moving in we’ve found many mistakes made in the home and whenever we try to text our agent or the manager about it and when our front landscaping will be done we get ghosted. Lennar also says they do the whole back fence but we were cut short with ours being a corner lot and the fence doesn’t extend to the corner it’s about ten feet short. It’s very frustrating as all of our neighbors have their whole back fence done except us. It would mean a lot if lennar finished the back fence for us. Overall we love the area and do love our home but from what we’ve heard from our new neighbors about getting things fixed and how we’ve been treated so far I don’t know if I’d recommend building with lennar to others. ... More

The build experience with Lennar was terrible. I have told my friends to go elsewhere unless this is all they can afford! From the get go, things were chaotic and disorganized and unprofessional. The selling team will tell you one thing and then later say something completely different and act like you’re the one who made it up! Then when we moved on to construction, everything seemed alright until we had issues with the build that our inspector found. There was so much sloppy workmanship. And the construction manager said he made necessary repairs that we were able to check and find out he didn’t actually do! The mortgage team started off alright, which was a huge plus after working with the selling team. However, they ended up also being chaotic and disorganized and unprofessional. The home looks good, and I like my neighbors. The building experience was awful though, so I wouldn’t recommend it to anyone unless they’re okay with sticking through a horrible process. I have worked with another builder before who had much better employees. Lennar is unfortunately filled with unprofessional, unkind employees who don’t tell the truth. Be sure to get a pre-drywall inspection and another inspection before closing. I like my house, but it was a rough process getting here. ... More

Lennar professional does not seems very helpful and responsive.

More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn

Not that Good! Not that Good!

Did not contact you on the phone to ensure you want to lock in your rate. Only contact made was all through email. Made changes to the floor plan after signing and completed a final walk through. Baseboards cracking.

1. The drainage systems in the Edge of Auburn are terrible. I feel ripped off on my yard. It could have been avoiding by grading the land. 2. Concrete cracks 3. Weeds and bugs everywhere 4. Land developers are taking forever to install street lights and dog trash bins 5. Hotwire communications is terrible

We got a lot of square footage for the money and a nice-sized lot. Some nice material selections and others not so much. Still waiting for punch list items from the closing (2 months now) to be addressed. Reached out to my contact and haven't heard back. We used to own a Truland Home (before DR Horton bought them). Lennar doesn't come anywhere close to that quality or experience.

Completing the purchase was very touchy, and communication was not the greatest. Now that we are in the home, we are having to move back out due to the flooring issues, and this has made me question the workmanship in other areas of the house. The Customer Sevice representative has been very helpful, but this process is still less than desirable and leaves doubts.

Our closing date has been moved and no proper communication and the delay of everything though the documents has been submitted a couple months back before closing date. Travelling all the way from WI to CO for closing in bad weather and information on cancellation due to underwriting delays and the Sales responsibility and each of the persons involved was very concerned. The response of delays and the way staff communicate was not good . It’s kind of staff answering like you take or leave the agreement for the conversations which we have concerns about the insurance. It was overall pathetic experience. ... More

Home buying process with Lennar lender was not smooth lots of back and forth. Quality of home is just ok. Considering the amount of HOA fees I would expect some community amenities but there are none.

First and foremost, I like my Lennar house. I liked the interest rate and the FHA down payment. As for Lennar, I have little respect for them as a company. They offered me an in person closing, then denied me one. They promised a small amount of touch up paint, then denied me one. Lennar homes are build with the cheapest materials available, by the cheapest labor possible, and with no evident skill or pride in the finished product. Lennar builds homes as a vehicle to get money from all aspects of the process. Lennar Mortgage, Lennar Title, Lennar Insurance, etc. Then they sell your mortgage in the first month. But they aren't done. They write in the contract that every time the house sells for the next 99 years, they get a $3,000 builders fee. If you disagree with any of the stipulations they add, you don't get the house. And you won't know about many if you don't read everything. Lennar developments have HOAs, but they are not what you are thinking. Lennar HOAs are run by Lennar folk and investors until 100% of the homes are sold. Some in Austin are over 13 years old and still run by Lennar. If you wanted to be involved, even just to watch, they will let you once meeting a year. The rest of the time, we have no say, no clubhouse, no pool. But they take out HOA dues and spend it with no accountability to the homeowners. Deep breath. I am happy enough with my cheaply made home. I have the tools and skills to fix what they deny to fix. Overall, I have great neighbors and have made many new friends. I look forward to having you here! (Be sure to pay for an outside inspector before you sign!) ... More

Sod was laid dominant at the time. Once growth began weeds popped up. I was told nothing could be done. Also the sod was supposed to be rolled and two after close still not done . When the lawn service cuts they are making ruts and tearing up loss sod. Ruining the lawn!!

Lennar should be more than a regular construction company, as one of the best or the best in the country. We bought a Model house, good and bad, good that come with some upgrades that we cant get in other regular house, now the bad part is some of the stuff that is not correct or damage ( you name it ) cant be fixed BECAUSE IS THE MODEL WE DONT DO , this is ridiculous excuse, we pay more almost 100k for the same house as the others and get used / old stuff ... lennar REP very bad attitude, I'm not recommend to anyone else.

The home purchase was the builder closeout of remaining homes for sale, so everything was already picked out and the remaining homes were more like spec home with minimal options added. The process with the builders mortgage dept. was not a smooth process by far. After initial contact with loan officer all seemed to start well, but short lived. There were numerous times from just 2days in to the process & regularly thru-out the process many delays waiting for a call back, unknown where we were in the process, misinformation being sent and then only after attempting to fulfill and prepare documentation for submission being notified to ignore as task to do were incorrectly sent for my submission. This theme of not keeping us up to date & informed lacked good communications with us the buyer. At one point nothing heard for a week and then getting bombarded thru the lender portal used ( IMO the portal lender used is not well planned nor informative ) with documents needed under stress and time restraints the buyer was often left unsure what was accepted or not. The only reason the builders mortgage dept used .. was necessary to get their special finance rate. I could have used my own lender but at higher rate & no match. The bulk of the entire qualifying period & how call backs and communicating if you got a call back returned quickly with the builders mortgage dept was at best bumpy. The overall impression given from the mortgage lender dept, underwriting, processing, loan officer is a dept. not well teamed / geared up working together, & too much redundant request of documentation or more documentation not necessary and /or already submitted. Getting approval for the same VA loan with a different lender would have knowingly been a smoother process Not the best customer relations experience with the builder mortgage dept. ... More