Lennar Reviews

Cutting too many corners, bathroom ceiling downlights that replace a $40 fixture with a $5 fixture but make it virtually impossible for the homeowner to come back and add proper lights. Elimination of any kitchen/breakfast lights and dining room light that are of really poor quality---in a half million dollar plus house. Then there are things like the carpet and padding which is of such poor quality that it has to be replaced in a couple of year, it is the lowest of the low end--wall paint where you can see the brush strokes because the painters watered it down so much to meet their budget allocation for the job which means you really just get a primer coat of all one color, ceiling and walls. There are lots of other things too but this is a good start. Of course you can get by with these things now because of home shortages but it is never right to take that approach with customers or sub contractors. Profits over people usually does not end well for long term competitors. ... More

My experience was not the best of all, I do not want to make any further comments.

Lennar aesthetically designs very nice homes. They have nailed the advertising, sales, and mortgage process making it so easy to find and purchase a home seamlessly. Quality of interior finishes, choices, and overall craftsmanship is lacking. The Covid related issues of supply chain and labor issues have exacerbated their ability to deliver quality. During the finish construction process, their own workers damage things like cabinets, wood floors, etc before you even move in. - then you as the buyer are forced to chase them to replace and fix everything. From framing that is off plum and bulging walls to gouges out of floors, entry doors that are not sealed, damaged sub floor, boards not screwed down when you walk through the home, - the list goes on. I don’t have a any experience with Lennar pre-Covid - but it seems the same problems exist across the newer homes in the development built during this time. None of the issues can’t be fixed, but it’s not great to move into a brand new home and spend months having them fix things. Whoever runs quality inspections is inept. The focus is passing town inspections and getting homes closed. ... More

From the moment me and my husband, we met our sales consultant Cindy , through the process of building, dealing with title company , our construction manager Vladimir and my warranty consultant and coordinator Nekol, I can only say how much I appreciate these individuals and share how much of help and advice and a great guidance I experienced. Overall our family is very satisfied with the new home, how beautiful of a finish and craftsmanship , all my friends who already visited me expressed their admiration and shear my opinion. Great, great experience!

Built to fast, not everything was completed, still having issues and finding new things wrong! Issues slow to be resolved! Seems like no one cares about the issues at hand. No communication!

Great people smooth transition olmost on time, on delivering .

The quality and workmanship of the home, especially for the price, was not what I expected. The work was rushed, lacked attention to detail, and the follow up was lacking. Two months after closing we still have several issues that have not been resolved and are still without items that were paid for as options. I would recommend for future buyers considering Lennar to hold money at closing or delay closing until all items are completed.

My experience was horrible since we felt were forced to sign on a house that wasnt to our liking. I had a better experience with KB homes then Lennar. I expected more from Lennar since theyre "BETTER" then KB homes but my experience with KB was excellent compared to Lennar. My home feels like it was slapped together just for us to sign and move in.

I have bought my house over 2 months and still have things on my list needed to be completed. They force a closing and was unable to meet the deadline of closing my house. They messed up my closing plans which had me ending up having to pay for a can for extra days. The. My house had over 16 issues and damaged appliances which still hasn’t been replaced. This has been the worst buying experience. They reach out and only make promises just to not come through with promises. I do not recommend.

Would not recommend Lennar to anyone. The workmanship is very very poor. There are countless errors that need repairs. The same repairs are having to be completed multiple times due to poor work. There is a lack of communication within the contractors. Workers will come to my home, and not know why they are there. There are paint stains on flooring and carpet. It’s also very hard to get responses from employees with Lennar. Overall, I definitely would not recommend Lennar. The experience has been a complete headache.

The market is so crazy! We went to the Bonita Springs office and met with Rick - salesman - who told us that Lennar was taking bids for the remaining lots. He said that he would not be doing it that way. They had 2 lots opening soon and that he was naming the price. He said in order to be considered for the lots, we couldn’t have a realtor to represent us and that we needed to be cash buyers! A couple days later we were passed off to his coworker Susie. We went along with these business tactics because we wanted a house in that community. We had a bigger home a street over and a carriage home. We knew the Community was Lovely! Lennar does know how to build a community. It just our experience with the salesman that was ver questionable. We were given a closing date. They wanted our money , but could not guarantee we could have occupancy. We closed and Our home was also in very bad shape when we moved in. They are managing to get all of the work done on the punch list. The other homes we purchased from Lennar were a much nicer experience. ... More

We have had a very poor experience with buying our new home. On our final walk through we still had significant issues with crooked walls, terrible paint/mud/taping. We walked through the house with the teams multiple times pointing out the issues, and they were attempted to be fixed multiple times but still the same bad quality. Finally the crews were changed but we still had to take matters into our own hands and attempt to repair problematic areas ourselves. This resulted in finding slanted framing and exposed electrical. To say that this was a terrible experience is an understatement. We have been waiting 8 weeks to move in after our close date. We hope to move in soon but just found some more issues. At least the ceilings match now and hopefully the paint colors on the walls match and they replaced our garbage disposal after they used our kitchen sink for cleaning their supplies. We will see what happens. Long story short: Would not recommend. Also, This system wouldn’t allow me to put zero stars for quality. ... More

Great experience, efficient, and excellent communication.

We were happy with the initial buying process and incentives. We like the standard upgrades. We do not care for the pre walk process. We had to do the final walk 2 hours before closing. We were unable to change the time which left us feeling rushed. There were excessive cosmetic issues which means we have to wait until month 11 to have those fixed since there was no time. The flooring company left us extra flooring and it was here during pre walk, but was taken before we closed. No one can tell us the paint base. So a free gallon of touch up paint is useless without that information. There is work on the porch that needs to be completed and it had been 2 months since we closed. The trim work was very rough. Nothing is square or level pretty much all over the house. The landscaping was horrible and we had to spend over $500 to fix it ourselves. The front yard doeant drain properly. ... More

Hard problem I got communication with the staff

We love the neighborhood, trails and play area. The house is okay, but it does lack quality. Several issues since move in and they are slow to get things resolved. Our customer service rep is nice but all around there is major lack of communication. Otherwise we love the home and floorplan, just wish quality was better.

The purchase of the home from the agent and the mortgage lender were phenomenal. However, the quality of the work (still not completed) is a little disheartening. At this point I’m not sure if I would purchase another Lennar home.

Very professional and satisfied with our lennar home thank you

I feel they worked really hard to meet the deadline, we settled on time

Our lennar agen Nate Davis was extremely helpful

Lennar has gone the extra mile to ensure that everything is in place that we need or needed. From the start of the sales process to now post-closing, everything has been positive along the way. With all of the moving parts, especially in these precarious times, exceptional proactive communication on Lennar's end has been the backbone to their top notch delivery of everything. I highly recommend building with them.

The is no follow up after a job has been addressed to see if the job was completed and done correctly.

No complaints at all. Love our house.

Customer service on the builder side was seriously lacking. I expected it to take longer than estimated to build, but the roadmap was unclear and timeline changed so many times and took twice as long as the original estimate for close. My issue was really with how unclear the process was in terms of next steps and the timeline of what was needed from me. For a company that has all of the parts of the process able to be managed by Lennar businesses I had hoped they’re communication between building and lending for example would have been better. Overall, would I do it again? Maybe but not in this market- not even because of price or delayed closing but because of service along the way. ... More

If buyin the home traditionally the company is good. However, we bought our home from out of state. The title company is horrible and does not do their job until it’s either very close or past due. I would rate them 0 out 5. Nothing got done with them unless I drove 1200 miles and walked into their office. The people who sell the home are great but once the home is purchased they aren’t very interested in helping with questions. The financial team is great. They will ask for everything in a timely manner and always do their best to answer the questions or point you in the right direction. The maintenance team for warranty is overall not the best. For our property the main maintenance guy does try but is overwhelmed with lack of communication from Lennar. Every time someone comes out to fix things in the home they come at very odd hours and never seem to know why they are there or have attitudes of how they have to fix the home. We were encouraged to close on the home earlier than expected, by the title and final inspection. Make sure you take pictures of everything and make sure it all gets into the report. They will tell you that don’t worry about it, it’s small we can fix that very fast and indeed won’t fix it. Our home has a lot of minor cosmetics but it’s been a hassle to get them fixed once the home was purchased because we trusted Lennar but don’t make that mistake. If I would of bought the house from inside the state I’m sure they would be a better company. ... More