Lennar Reviews

Nobody answers the calls or messages after their step completes. Their simple response is I dont know.

The Lennar team lacked communication. Any time we had a question it seemed like no one made time to respond or help us out unless they needed something from us; like sign a document or process a payment. Everything felt rushed and they wouldn’t accommodate to simple request we had during the closing process. Very satisfied with the house I bought, just disappointed in some of the communication skills.

Building with Lennar was the absolute worst experience. The home was 5 months late. No ability to change or pick out anything. I call it the Walmart of new homes. You get what you pay for

Disaster all the way through. I really believe Lennar failed in every aspect. And from now, the house is already falling apart. All baseboards have left the wall. Outside panels are peeling back. Incredible. The finance side of this I could write a novel on how bad it was. Absolutely unacceptable.

-Buying process was painful and the price on the contract didn’t match the verbal price we were told. -Early on during a scheduled visit, I noticed the wrong bathtub and shower was installed. It took a month of nagging to get someone to confirm that the wrong shower was installed. This ended up causing a 3 month, last minute delay of our home being built. -the sheathing on my roof has about a 5 inch gap on it. I assumed a vented roof cap was going to be installed. That is not the case and I have a 5 inch gap just covered by shingles. Lennar claims it’s per manufacturer standards, but I’m pretty sure that’s against local code. -Lennar was very strict that my 3rd party inspection was “structural only” and needed to be 1 week prior to the initial walk through. Well my dishwasher wasn’t installed yet so it didn’t get tested. The day I move in, I open my door to a flooded floor. It’s been 6 weeks since I have moved in and the repairs are still not done. The fact that the dishwasher wasn’t tested after installation is ridiculous. -My backyard is filled with soccer ball size rocks and easily 50 cigarette butts, I have been promised a final grade for about 6 weeks now. -my front yard was covered in construction debris and cigarette butts. This is simply unprofessional and unacceptable. Ultimately I cleaned this up myself. -the tac strip is poking out of the carpet nearly everywhere, my kids have hurt themselves on this multiple times. -the concrete on my back patio has a crack in it, I noted it on my initial inspection but nothing has been done about it - My drive way has a massive red chalk stain, power washing was unsuccessful, and it appears Lennar has given up on fixing it -the landscaping in the front is a joke. No landscape paper under the half inch of mulch that was placed. My drip system for the front is on the same valve/zone as the main rotary heads. -to be fair, it seems that Lennar has good intentions, It is just apparent that they don’t have control of their subs and are clearly disorganized. -The warranty team has been decent to work with, but the disconnect between warranty and construction team is apparent. -Ultimately working with Lennar has been a nightmare and I currently would not recommend them as a builder. The floor plans and locations are great, but the whole process has been terrible ... More

Things were not finished by closing date and after was a hassle to have them finish them. At closing, they try to say you might get the keys but maybe the following day which is absurd and not funny to bring out music box with celebrayion music. Poor workmanship, rushing through and sloppy. The construction crews start working at 630am with no consideration to owner already living in neighborhood.

Try to contact to the builder to fix some stuff at house , no answer

So there’s a reason all the inspectors have a running joke about Lennar homes- because the blue tape walkthroughs are a joke. An entire cabinet in my kitchen is currently cracked completely in half. They installed it that way! The paint on my walls chips off if a fly lands on it. The workers are loud, messy, and lazy. There’s no standards on who they will hire as long as they do it fast, Lennar doesn’t care. My lawn is full of sunflowers from workers spitting seeds everywhere and construction trash is constantly in my yard. The “landscaping” is awful- the 3 bushes they planted are completely dead. Crunchy and dead upon arrival. The grout is unsealed & stains easily. The shower both pools up water and leaks! Yippee! My dishwasher was installed crooked so it leaks if I use it. I’m pretty sure there’s no insulation in the walls, as I removed a towel hook from the wall, the drywall crumbled and presented a huge hole where no insulation was present. It’s just… not even a cheap home by any means and you sure as heck have no quality control whatsoever. Just sucks this is the biggest purchase of my life so far and it’s worse than a manufactured home. ... More

We have had a bad experience. There has been several several issues with the house. Constantly calling portal for repairs. Taking time off from work. I think homeowner should be more involved in building process when it comes to upgrades or choices for their house. Honestly i don’t think i would buy another Lenar home after this experience. I am still dealing with issues.

First did not fine Arthur trust worthy. Chris the superintendent of the Veranda condos wasn’t to interested in overseeing the initial construction and stated a few times that things would be corrected during the 1 st. Year by filling out repair work orders. I have been in the construction industry and management during my career and have never seen such poor quality . I would sure like to speak with someone as I could offer valued services to Lennar.

Make sure to not give lennar builder money. As a deposit is not really a deposit and is non refundable even if they say they will refund it.

We looked at the property the first week in February 2024. There were some issues we were promised would be completed at the time we looked at the property, for instance, the shrubs out front were dead and we were told that there is a 1 year warranty on the shrubs and that they would be replaced in the spring. We have now been in the house 6 weeks and called the HOA and were informed that they were not listed on the inspection report and that it was our responsibility to replace them. Also the cable was never completed throughout the house, Verizon said the builder never completed the fiber optic in the house so they cannot put the router in the house, it has to remain in the garage. We informed the HOA of the promises, they have not returned our calls. DO NOT SIGN ANYTHING! unless it is in writing. The HOA management company is terrible at not addressing peoples concerns or responding. Lennar needs to find a new HOA Management company. ... More

Buying experience was torture. To many physical issues with house and property for the price paid. Quality of construction is marginal at best. would not recommend Lennar to a friend, maybe I would to someone I did not like.

We bought a home in a new Lennar development. Our keys don’t work in the locks, the trim/walls are bowed and crooked, they “cleaned” the house prior to close yet it was still filthy. Lighting fixtures are mounted crooked, our ring doorbell was mounted crooked. Least pleasant closing experience I have ever encountered. They will not negotiate and claim there are other offers so you are pressured to proceed. I like our home, but I feel dirty after buying it.

Compared to the model home, Lennar made several cost cutting changes, without alerting the buyer. They cut the quality of the front door, counter tops, closet in the dining area, and bathroom vanity lighting. In their rush to close before the end of the month, there were numerous repairs that needed to be made. It will take months before most of these are addressed. Their quality control is non existent, as their focus is on volume and profits. We bought this house because we liked the layout and view, and that is basically all we got.

Two weeks before closing, we walked through and discussed the defects that needed to be addressed. (We also missed several defects). We walked through on closing day and not one single thing on that list was fixed. As for warranty issues it seems that once we are told “that’s normal”, even though it is not normal. That’s it, no recourse.

Poor construction management, doorknobs all over the house falling off doors, nails sticking up in the carpet, used razors found in the yard, literally dozens of instances of overspray, you can see points where studs are on the wall (not flush) Garage doesn’t actually fit things with the advertised depth (it’s a couple inches shorter, my truck would’ve fit if it was in fact the 20’ advertised). When I inquired about this I had no response. Lots of electrical and construction debris found in the back yard. All of this was after a home inspection that found unsecured roof shingles, missing insulation, even more overspray, broken microwave, damaged garage door, broken garage door opener, and a couple other issues (that’s just off the top of my head). ... More

The process was great and there helpful but the guys they got making these home they do a horrible job with the details is very sloppy and not clean.

Very disappointing experience for the price of the home.

My experience was less than average. The process is complex with limited support from the staff. It is all about closing the deal vs. customer service. I was not impressed by what I got and this was my first experience with Lennar. I will likely be NOT inclined to do business with them in the future.

Poor quality overall. Very disappointed. Many defects and issues that require repair AFTER closing. Poor attention to quality control over vendors during the construction process and lack of oversight in remedying BEFORE closing so it leaves the homeowner having to chase to get warranty items repaired. The warranty rep (Doug) has been fantastic and responsive - BUT - we shouldn’t have to deal with all of these issues. More care is needed in making sure the home is delivered in better shape/quality BEFORE you sell to a prospective buyer. Not fair to the buyer to have to deal with all of these issues after close and after they already paid. ... More

Second time buying a home and this time around It was not very pleasant. With the exception of Tee the everyone one else lacked good communication. From Ben the builder to Karlene my phone calls were never returned or emails answered. Going over weeks.

The whole experience felt like buying a used car. first and last doing business with Lennar.

The sales process was good. The mortgage process with Lennar Mortgage was terrible as persons involved seemed inexperience and not responsive most of the time. We found a leak on the fire sprinkler system, mold under a bathroom cabinet as a result of a leak during construction which was not disclosed to us, rattling glass door to the patio, and other issues. Although Lennar has been very responsive to correct the issues, it has taken a lot of our personal time on appointments and waiting for things to get fixed... Has taken the excitement of buying a brand new home away...

The purchasing process itself was fine. The coordination with Lennar reps was pretty terrible. Multiple reps blatantly lied about inspection results and new home orientation dates. The Lennar-run HOA is a complete nightmare.