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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18305 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18305 Reviews in All Areas

Star Rating Breakdown

5 ★ 7502

4 ★ 3453

3 ★ 3094

2 ★ 1985

1 ★ 2271

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Pentela

  • Suresh P.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Response for issues are slow, so many items missed at the time of build.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Nothing really to highlite in this experience

  • Stephen B.
  • Verified HomeBuyer
  • January 17, 2023
  • Lakewood Ranch, FL

Poor workmanship Lenard representative was not responsive at all

Total Score 3

Quality 2

Trustworthiness 3

Value 1

Responsiveness 1

Bad Communication

  • Reginald H.
  • Verified HomeBuyer
  • January 10, 2023
  • Baytown, TX

I was told I was getting a $1000 Visa card. At closing, I was told NO Visa card. I called the sales guy and said he will get me a washer and dryer. It's been almost 2 months and no washer and dryer. I have built 3 homes - this was my worst experience.

Total Score 3

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Don’t trust Lennar

  • Mukesh C.
  • Verified HomeBuyer
  • January 10, 2023
  • Saint Johns, FL

Lacking quality and control. Customer care is a nightmare. Please don’t close unless all issues are addressed

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

it's okay, information during buying process was not clear nor understood

  • Ricardo G.
  • Verified HomeBuyer
  • November 29, 2022
  • Whitestown, IN

Overall, we felt the quality of the home was not worth the investment. Many areas of poor workmanship, walls not true to scale, flooring not put in correctly, concrete not put in correctly, many small things just not handled correct for 400K home. we believe more attention to detail could have been done, the home was not cleaned when we moved in, floors were dirty, garage dirty.

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

I'm leaving in the house like you leaving in the construction when remodeling house they are not coming to complete the punch list is missing and they pass already since we are here almost 3 months so that's pretty bad not recommended to anyone leave a mo

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2022
  • Meridian, ID

I'm moving and thinking the brand new house will be nice but it's a kind of male night we can expressing out the ceiling is cracked my wall of the bathrooms they cut it open to fix the leaking and they still not coming to fix the drywall and the doors lighting door frame has been cracked they told us to come and going to fix it and then come to fix it in the bathroom is missing the GF I supposed to be going each bathrooms is not been there in the showers was a little need touch up and they never come to do yet and then the floor they cut out of the vent and they say they was going to come in ...

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

worst house i ever bought

  • Vicki H.
  • Verified HomeBuyer
  • November 01, 2022
  • Montgomery, TX

workmanship is awful. the home was not buil to to the specs given to me at purchase. no crown molding- no gutters as stated in the spec sheet

Total Score 3

Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Terrible experience would not recommend to anyone

  • Delliot W.
  • Verified HomeBuyer
  • September 20, 2022
  • Riverview, FL

Terrible experience the base boards and the foundation of the home wasn't sealed. Some of the trims in the house have spaces and are uneven. Some areas of the house didn't get painted on the outside. So many gaps in the foundation of the home that bugs get into. Just horrible overall experience. I wouldn't recommend lennar to anyone.

Total Score 3

Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

No response to my issues on the new home

  • Scott R.
  • Verified HomeBuyer
  • September 13, 2022
  • Henderson, NV

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

Total Score 3

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

The people I deal with are all very nice, but things don't seem to be getting done.

  • Audrey H.
  • Verified HomeBuyer
  • September 13, 2022
  • Morris Plains, NJ

I feel the property was not ready for us to move into. I didn't receive mail for over a month because Lennar did not set things up correctly with the post office. My address still does not appear on google maps so it's hard to get deliveries. I'm here almost 2 months & my list of the 30-day repairs have still not been addressed. I'm still missing a screen, a garage door window, etc. Things that should have been taken care of immediately. I have a chipped tile. I have a bathroom sink with a chip. The top of my rangehood needs painting & spackling. I could keep going on. It's very ...

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Sales department was fine.

  • Richard D.
  • Verified HomeBuyer
  • August 23, 2022
  • Williamsburg, VA

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

After the sale

  • James V.
  • Verified HomeBuyer
  • August 23, 2022
  • Groveland, FL

Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.

Lennar responded:
Hello James, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Many workmanship problems.

  • Joseph N.
  • Verified HomeBuyer
  • August 17, 2022
  • McKinney, TX

Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.

Lennar responded:
Hi Joseph, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow up on you. – Lennar Customer Care

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - The unit has all kinds of problems from plumbing , electrical,

  • Anonymous
  • Verified HomeBuyer
  • August 09, 2022
  • San Diego, CA

The unit has all kinds of problems from plumbing , electrical, flooring, windows, paint marks and several tickets are already filed within 2 months of move in. It is unfortunate to see a brand new home have so many issues. It is definitely not worth the price that I would pay

Total Score 3

Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Lot 22

  • Douglas M.
  • Verified HomeBuyer
  • July 21, 2022
  • Lakewood Ranch, FL

Lots of unfinished sloppy work. Being addressed slowly. But have confidence that all will be addressed

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Too layered!

  • Susan B.
  • Verified HomeBuyer
  • July 19, 2022
  • McCordsville, IN

It would go a long way if the process after closing was better explained, not clear at all. Punch list is a joke, because it isn’t done prior to close and then you have to chase to get them done. Love the floor plan and the neighborhood, Lennar not so much! Very disappointing process all the way around.

Total Score 3

Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Quality of Lennar was ok. Disappointed to be honest

  • Daniel N.
  • Verified HomeBuyer
  • June 18, 2022
  • New Port Richey, FL

Lennar was a great builder back in the day. The process was lengthy but that was expected. The wall paint is awful. The trim needs work and no one fixed the issues, which is unacceptable. No one will fix the issue since me and my wife signed the dotted line. Lennar knew of the issues. Tiles are not correct, the floor squeaks and they say it was done correctly. The rug isn't professional. My feet sink in the carpet to where I feel the hard floor. The lights on the ceiling fell and this is a new build, nothing should be giving me issues. The trim doesn’t meet together…..another issue that was ...

Total Score 3

Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Lennar - Jennifer was the best with keeping us updated and answering

  • James S.
  • Verified HomeBuyer
  • June 01, 2022
  • Sparks, NV

Jennifer was the best with keeping us updated and answering our questions about our home from start to finish. The warranty team however is a different story. Trustworthiness, lack of professionalism and unwillingness to help with issues needing fixing on the first and final walk-through was very telling. The biggest issue was the damaged smaller condenser unit installed. We brought it to the attention of Rich in warranty. He just blew us off about it. He did the same when we told him of the brick/rocks that wasn’t placed on the outside pillars of our Lennar Juniper. He said we weren’t ...

Total Score 3

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Punchout

  • Kenneth T.
  • Verified HomeBuyer
  • May 31, 2022
  • Punta Gorda, FL

2 months In and still have multiple punchoutnissues

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Poor Workmanship

  • Claudia L.
  • Verified HomeBuyer
  • May 17, 2022
  • Sun City Center, FL

Megan is the best she processed my loan other than her my experience the 2nd home purchase with Lennar was horrible he closing walk thru along with the new home orientation things were requested to be fixed and here we are o we a mother in our home and things are just being attempted to be fixed I would never buy form lennar again and hey forced a $10k on me for granite only in the kitchen and stainless steel appliances with I had no option on never again!

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Very poor quality of everything beginning from the garage door ending with the faucets

  • Marine N.
  • Verified HomeBuyer
  • April 29, 2022
  • Simi Valley, CA

The quality of the home got worse (we bought another home from Lennar 4 years ago), as well as the service. We have placed multiple orders to fix different things in the house and you get redirected to garage door company, door company, trash can door company, AC company etc. Nothing gets fixed in the first attempt ,it seems that Lennar thinks you have to be stay home homeowner to fix all the flaws.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Forced into closing before house was completed or move in ready,

  • Sean B.
  • Verified HomeBuyer
  • April 26, 2022
  • Land O' Lakes, FL

Forced into closing before house was completed or move in ready, over 1 month in and still having basic items needing completed or fixed. Poor craftsmanship on several items. Floor not level, sinks not mounted to wall, held up with only caulk, cabinets and drawers not completed, exterior and interior paint not completed or patchy, terrible cement sealing in garage. Stucco work is patchy

Total Score 3

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

All the 'fluff" doesn't help. It's a poorly built home

  • Patti S.
  • Verified HomeBuyer
  • April 19, 2022
  • Buckeye, AZ

Every single trade had MAJOR areas to repair. Way to many items were missed and were not completed by closing nor months later.

Total Score 3

Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

They seemed to go with what was cheapest for them, while charging market prices.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2022
  • Marysville, WA

I don’t think I would buy from Lennar again, and would not recommend them. It seems their goal was , where you would want a builder that takes pride in their workmanship.

Total Score 3

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Lennar - Honestly don’t know where to begin.

  • Joshua B.
  • Verified HomeBuyer
  • January 25, 2022
  • Heartland, TX

Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.

Total Score 3

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

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