Lennar Reviews

Fridge didn’t work, washer and dryer had to be fixed, the stove top fan was broken! There was so many issues it was crazy

If you want a quick build with tons of issues and half butt work? Go with Lennar! Fit and finish is embarrassingly bad. Having Lennar fix the grout in the master because the workers stained it with moody shoes. At first they weren’t going to fix but thank God for the amazing people in warrenty. That’s about all that’s good with Lennar is their warranty department. Guess they needed a good one with all the issues they have. Walls aren’t straight, base boards are wavy and/or chipped with paint just put over top, paint everywhere on everything. Looks like a Jackson Pollock painting until I had to clean it. Floors can’t let water stand because the seams will swell (cheap), interior doors are all splitting on the sides, appliances...guess what? Cheap as cheap gets. Had to have them come blow more insulation above a 2nd floor room because it literally had none! Framing lumber used is #2 lumber (cheap). I would ask the builder questions as to why the rafters were crooked, he would literally shrug his shoulders and not respond. Weird response from the guy who’s building my home possibly? 0/10 would not buy again or recommend. I will be moving out of this house before 10 years because I know this house will have structural issues. First big hurricane we get, house may not be here. Take some pride in your work Lennar! If you do the right thing the first time you won’t have to come fix the errors. Again probably why they have good warranty department. ... More

The Carpet in my master bedroom has paint stains on it and is very dirty from all the construction workers. Lennar should have it professionally cleaned, after all I bought a brand new condo with a brand new carpet, it should look like one, and it doesn't ! I feel cheated !

Home builder has defects, that take many visits from their contractors to repair, over the course of several months. Our counter has been repaired over 6 times, and still needs more work as they can never get it right on the first visit. Damaged closet hardware has been months to get repaired, still waiting on parts for over three months. Front door still is beat up from construction, and still waiting on a replacement. Upon move in, our keys weren't even there, and then weren't the right keys, and have to get it rekeyed. Attention to detail isn't there, they just wait to see what you find and want to argue to death to get fixed. ... More

Would not recommend them , I sign a contract then they voided because they had to many sales for that quarter when resigned the contract they charged me more money for the , has done nothing to fix the problem not even an apology

My 3rd time building second time building a Lennar home, this has been the worst one by far. From the lack of communication, to the 9 week closing delay, the quality of work, missing items, incomplete items, no walk through etc. I would not recommend Lennar as a builder.

I have too much repairs left in my new home and I reported so many times but no one responds

Quality and responses not as good as expected

Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags

I don't feel that the materials used were of great quality. The blinds don't go all the way to the window sill and aren't level, the faucets don't seem of a good quality, the front porch had something brown left that is raised from the cement, the ruckus was not installed properly.

Lots of promises upfront, but the reality doesn't match what was said in the sales office. Constant drywall issues with multiple homeowners, there appears to be a very poor vendor being used continuously. For these high prices (and getting higher) there shouldn't be a wait list for a year to fix issues.

Sadly, the information from one team to the next gets lost. The client has to constantly remind them of what was told and by whom. Obviously, the client will do it since they are making such an important investment, but the support and guidance provided by Lennnar, especially to first homebuyers, is subpar. Lastly, quality of materials, attention to detail and overall value for the price paid is questionable. There is a general lack of refinement with many details.

The buying process was smooth, Lennar was involved in every aspect of the buying process, including getting a Mortgage and the closing. From that part I am happy on how everything worked out. In regards to the house, we were told a date when we would be able to walk the property to see if everything was in good shape. They said that we could bring a home inspector so we hired one for the date Lennar told us. A few days before the inspection Lennar told us the date was postponed 1 day so our home inspector couldn't come with us as he could not accommodate that last minute change. We then were told by Lennar that the inspector could not come at a later date even though it was due to their last minute change. Once we entered the property we understood why they preferred a home inspector not to come because the property was clearly unfinished, we spent many hours marking tens of defects everywhere and obviously without the help of a home inspector we missed many of them. The most important ones where related to missing insulation in the living room and scratched windows that don't close/open properly. During the tour they said don't worry anything you don't catch now it will be fixed using the 1 year warranty but that is not completely true, some thing are indeed fixed afterwards and we actually had to fix lots of them but some of the most important ones are not covered under the warranty like for example the missing insulation. Other issues we have had are with the dishwasher which stopped working after only a few uses and Lennar was unwilling to replace it. We are still waiting on having it fixed after months without dishwasher. The quality of the materials used is low and all the appliances are basic or entry level. We asked to upgrade them but they denied that possibility. The only thing it is good quality is the Ruckus AP they install which is high quality (even though is the entry level Ruckus of course). The quality of craftsmanship is very poor, you can feel how the rushed everything and don't have any attention to details. In my opinion the value we got for the price we paid is low but we are still happy because we like the neighborhood and the location of our house is really good. The house itself is beautiful and the layout works perfectly for our family. It would have been perfect if not for all these issues regarding construction. My advice for future owners is to be very careful and very thorough on the inspection. Don't trust them when they try to convince you everything will be fixed in the future because some items will definitely not be fixed and don't let them push them to sign the acceptance till every issue has been resolved. ... More

The whole process goes to fast so the quality suffers.

I'll never buy from Lennar again.

Jaime was great to work with during the buying process. At closing, there were many items that needed correction like painting, wrong windows, landscape issues etc. I was working with Brian, the construction manager for our home. I had to keep reaching out to get him to come check out the issues. He came multiple times to inspect the same things. Weeks would go by without follow-up. Landscape was addressed poorly weeks later. It’s been almost 2 months since our last communication. I still have the wrong windows in my bathroom, among other things. I’d like to give zero stars because of how frustrating this experience has been. But I will give 3 because initially the process of buying went well. ... More

Look for another builder that has higher standards.

Many issues after closing

Our customer person is not reliable. Small but annoying issues with home.

Overall, we are happy with our new home purchase, but we found many of Lennar's people operate with a lack of professionalism. They are not particularly responsive, they are often rude, and they do not hold a particularly high bar for quality.

The trim work in the house is not that good. The paint job on the interior doors is bad. Debris were painted over, there is paint splatter on the doors. Uneven brush marks trying to cover debris, that need to be sanded and repainted properly. The edges of the doors were not smoothed and are rough. The kitchen island counter top is not level. The kitchen sink has to be replaced due to being badly scratched and dented. When I did the walk through, the kitchen sink was conveniently wet, and I did not notice the scratches. After I closed and came back to the house, the kitchen sink was dry, and I could see all the scratches and dent. I called Jeremy the customer service rep, who conducted the walk through. I showed him the sink, and he told me to take a brillo pad, and scratch up the rest of the bottom of the sink, so all the scratches would match. Yes, that is what he told me to do. I told him that would really look bad, and the sink needed to be replaced. The crown molding that I paid extra to have, has cuts that were not filled in, and Jeremy told me it would be taken care of by the second walk through. It was not. I have been in the house for five months and it still has not been take care of. There are other issues that have not been taken care of, I will not list them all, but I think you get the picture. I submitted my warranty request to Lennar before Thanksgiving and only a few things have been done. I have contacted Jeremy over and over about the same things. My warranty issued are not being followed up. The bathroom counter tops are cheap and scratched. ... More

No attention to detail on the finishes of the house and low motivation to find and fix problems.

Home. Thing experience was great then we were forgotten about and treated poorly since.

The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting into the house, everyone is ready and willing to drop everything to help. Once in, they ghost you and walk away. ... More

They don't respond when you call