Lennar Reviews

I would love to, but I do not have the time being that I am constantly repairing the pitiful house that Lennar has built.

We sold our previous home of more than 20 years, purchased our Lennar home, closed on both and moved in three weeks. It was very stressful but the assistance and support from the amazing Lennar team (Rosalie, Gail, Vickie) made it less so. We've also had great support from our Customer Care Rep, Vince, to address minor issues. I would recommend Lennar without reservation.

The sales associate was very helpful and courteous thru the buying process and still is involved after the sale.

Being my first time buying,the team at lennar help me alot Mr.Adam is great and the rest of team is very good and friendly.thank you lennar team

Overall experience is good; sells person and team are very responsive; some final assembling jobs could be improved. Most of designs are nice; inside of kitchen cabinets should have all pulled out drawers. Aldo wish have more spaces/storage in laundry room.

We are very happy with out Lennar home. Our new home sales consultant Jeff was always there for us every step of the way. As closing approached every Lennar employee we interacted with was nice and very professional. Everyone worked hard for a successful closing. We've wanted a Lennar home for years and every expectation has been met. This is our forever home.

We made a deal with one Lennar agent, later on he left Lennar and somebody else took over. We didn’t receive the same attention but finally everything went OK. We’ve had previous experiences with Lennar which had been amazing. We understand that the pandemia and shortage of everything caused delays and many problems but this time less quality was evident and less things were included in our home. Regarding the Construction Manager, we can say she was the best, always ready to listen and so executive! Always taking action to fix every problem. Congratulations to her!

When it rains rivers run next to and behind my duplex. Half of my yard is taken up with a mound you can barely walk up due to poor excavation. HOA will not answer our calls. Stephanie and Chris have been responsive. The mortgage process was over the top and painful.

Lennar has figured out the home building process to make it very efficient and easy for the home buyer! We have had a few hiccups since moving in, but the Lennar customer service team (Peg specifically) has been really great at getting those minor problems resolved quickly. We love our new home!

Sales people were outstanding. Construction people left a lot to be desired after closing and repairing imperfections. Quality of construction was poor.

Very happy with the size of the rooms and the interior layout. Only thing is I wished that there is an option to get the same wall paint color the same as the model home

Between the dead grass, bad concrete (stains and dried mortar) and 32+ interior items I’m not sure I can give a positive review. When the poor workmanship items are addressed, they’re still not to the level Lennar is promoting.

Mary was great in the office and helped make this a great home buying experience.

Truly Amazing experience throughout the entire process

Overall great , except title was non responsive , eventually they did it right but communication can be better

First, the villa was four months late. That's not unusual during the pandemic, but the fact that none of the people who said they were in charge were willing to lift an estimate of completion until after it had passed. And all said they were the person to go to with a question, until you went to them with a question. The house was finally completed, and we've moved in. The house appears sound, although the cheapness of amenities is evident, starting with the low-level appliances and the poorly managed cabinetry. Also, subcontractor work on the irrigation system caused an emergency call to the plumber. And the floor tile, while appearing sound, chipped immediately when a dolly bearing furniture was wheeled in through the garage. Also, the recommended cable provider cannot be recommended, and the HOA managers are already clearly clueless. We'll make it work, of course, but right now the experience is certainly not worth the money. We'll make it work, but the obstacles put in place by the company have left us nervous about the future. ... More

Customer care post home purchase sucks! Responsiveness to issues is terrible!

Too much hidden information that you must frantically discover with no help. Attempts at contacting help always fail with no assistance. Most assistance comes from neighbors.

I purchased my home 2 months ago and I fell in love but there were steps taken to make sure I would continue being happy in the home and those were not completed. Walkthrough items never touched and ignored and here we are 2 months later and I can not even operate master bedroom blinds from a walkthrough item unacceptable I work hard to make sure I could afford a nice new home.

Jennifer was the best with keeping us updated and answering our questions about our home from start to finish. The warranty team however is a different story. Trustworthiness, lack of professionalism and unwillingness to help with issues needing fixing on the first and final walk-through was very telling. The biggest issue was the damaged smaller condenser unit installed. We brought it to the attention of Rich in warranty. He just blew us off about it. He did the same when we told him of the brick/rocks that wasn’t placed on the outside pillars of our Lennar Juniper. He said we weren’t getting it. This caused me undue anxiety & I contacted Jennifer who said he was wrong and we were getting the bricks like the other Juniper models. This was the first incorrect info given from warranty guy Rich. The second final walk thru on closing day we showed Rich the damaged smaller condenser & he said smaller doesn’t mean it’s not a good efficient condenser. We showed him the dent & he just blew us off. We also showed him three spots on the main family room wall that looked like it was patched up with different color paint without any texturing. He said just to put a large TV in front of it. What kind of professional response is that say to a customer spending over $555K on a new Lennar home? We didn’t want to deal with him after this. Lennar then assigned us to Scott. He said they would replace the condenser with the SAME SMALL condenser. We are questioning this as all the other homes after us, Tule, Pinion, Juniper ALL have LARGER condensers. We asked Scott to move our concerns up the ladder and we received a call from Kelly. He said he would evaluate the condenser and size or our home & get back to us. That has been over 3 weeks ago. We did NOT even get our 30 day walk thru. Needless to say, our condenser has still not been replaced and our wall still needs to be fixed. This whole situation has disappointed our buying this home from Lennar. As a disabled Veteran it has been very disheartening for my me and my wife receiving this type or treatment and lack of customer service, help and action. ... More

Back up to the beginning the features listed on the liatature and what the sample houses had is not what we received. You cannot show crown molding, Waynes coating, Perfect thresholds quality paint, paint colors outside of the stock colors and not make them available. Also we do not get a response from the warranty person. And we still have outstanding issues to be addressed after 45 days and counting. On the final walk thru so many major items were not working that we did not see the simple things like hinges pins missing from doors. Our needs repainting and not one has showed up the fix it it. Also our thresholds were built with scrap lumber. There is not enough insulation in the attic. Also we were told that our cracked and stepped on sidewalk would not be fixed. We will not recommend Lennar Builders to any perspective home buyers. We will recommend Lennard to any of our friends or persecutive home buyer. ... More

In a competitive market, I appreciated how the lennar representative assist me in getting on the list to purchase a home. I moved in the day I was projected to move in, no delays.

Regret doing business with Lennar in Elizabeth Colorado.

For the most part, we are very happy with our Lennar home. We feel it was well built and we love our kitchen appliances. Our biggest disappointment is with the flooring. We were required to choose engineered wood, with only 3 color options. The floor had a bad spot when we moved in and has yet to be resolved. We have no children or pets, yet already have numerous scratches and nicks. It’s very disappointing. The other thing that I found surprising is that they didn’t put a mirror in the powder room and we had to install our own towel bars in the bathrooms. It makes us wonder in what other ways were costs cut that are not so obvious- I guess time will tell. ... More

Lennar did a great job for my house. I appreciate hard work from Cheryl and Sherry Jeff!