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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21161 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21161 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar said the house would be done in January and it was done in January!

  • Ellen M.
  • Verified HomeBuyer
  • March 09, 2022
  • Mount Holly, NC

I love the layout of my home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Working with our construction supervisor, Taylor. He was prompt in resolving concerns and always had an answer for my questions

  • Andrea C.
  • Verified HomeBuyer
  • March 08, 2022
  • Westfield, IN

Overall, this has been a good experience. Now that we are in our home we are finding some issues of mediocre workmanship. A couple issues have been resolved but we still have a major issue that is still pending. Lennar has addressed the issues but the contractor has not followed through. I would probably NOT purchase another spec home since no changes can be made to the options in the home. It was a matter of needing a home as quick as possible.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Sales rep and build manager were great and worked well together to give weekly updates on construction.

  • Anna C.
  • Verified HomeBuyer
  • March 08, 2022
  • Noblesville, IN

The prebuy experience was great. Once closed and moved in, the follow up and assistance by that person was sorely lacking. Makes me wonder how any issues or problems will be handled.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Everyone on the sales team and build team was great ( Jason A

  • Shinu B.
  • Verified HomeBuyer
  • March 08, 2022
  • Lakeville, MN

Everyone on the sales team and build team was great ( Jason A and Eric G). Could not have been 2 better representatives.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The whole process was very easy from start to finish with lennar

  • Tamara F.
  • Verified HomeBuyer
  • March 08, 2022
  • Richmond, TX

The whole process was very easy from start to finish with lennar mortgage. The only major issue after the fact was I have realized the paint they use inside and out is the cheapest paint possible. I will have to repaint in higher traffic areas in the very near future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Overall great customs service.

  • Amber L.
  • Verified HomeBuyer
  • March 08, 2022
  • North Las Vegas, NV

Overall great customs service. Workmanship can improve.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Great Response to Punchlist/Warranty Issues

  • Sarah M.
  • Verified HomeBuyer
  • March 08, 2022
  • Fort Myers, FL

Bidding process was a bit insane and feel like it is making purchasing a home in FL a challenge. Overall, we didn't get many updates from the sales person or CM during the build process. We were lucky enough to be in FL already and were able to go to the site weekly to inspect. Many issues called out during the build process were not addressed and/or fixed. Our punchlist during walk thru was huge and they did as much as possible before move in, but had a good chunk to work thru after we moved in. The Warranty team was very responsive and worked to quickly address our issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - My home is still lacking many things that was promised long after

  • Joseph O.
  • Verified HomeBuyer
  • March 08, 2022
  • Marietta, GA

My home is still lacking many things that was promised long after closing. The builder doesn't respond to text for calls. Very frustrating

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - I was so excited to purchase a new build that I felt rushed to

  • Maisha P.
  • Verified HomeBuyer
  • March 08, 2022
  • Denver, NC

I was so excited to purchase a new build that I felt rushed to make my decision and choices to avoid being left out. Had I known what I know now, things would have gone a little differently. Also, the quality of the workmanship is subpar. Make sure the materials and quality are what you are paying for and not just the fact that you have a new home.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Great customer service.

  • Alejandro J.
  • Verified HomeBuyer
  • March 08, 2022
  • Las Vegas, NV

Great customer service. Respond fast and fix any issues you might have in regards to repairs. Every one is super nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The finish work is horrible.

  • Kristopher H.
  • Verified HomeBuyer
  • March 08, 2022
  • Mt Pleasant, SC

The finish work in my home is horrible. Poor workmanship in regards to the wood trim and doors. Lack of time taken to measure properly. Lights hung with no apparent designated location. I have a wall that is 2 inches out of plumb from top to bottom. The interior paint job is the worst I've ever seen, all around.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 4

Na

  • Malkeet K.
  • Verified HomeBuyer
  • March 08, 2022
  • New Whiteland, IN

Mix feelings about the house

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Attention to details not a big concern to Lennar.

  • Anonymous
  • Verified HomeBuyer
  • March 08, 2022
  • Canby, OR

Attention to details not a big concern to Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Excellent service

  • Ferdinand D.
  • Verified HomeBuyer
  • March 08, 2022
  • Rosharon, TX

Everyone did nice job , sellers , builder , mortgage , etc

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Landscaping issues are terrible on the yard

  • Jimmie W.
  • Verified HomeBuyer
  • March 08, 2022
  • Hockley, TX

Landscaping issues are terrible on the yard

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Vic was great!

  • Carey K.
  • Verified HomeBuyer
  • March 08, 2022
  • Mooresville, NC

Would definitely buy with this group again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased

  • Michael A.
  • Verified HomeBuyer
  • March 08, 2022
  • Broomfield, CO

The overall team has been fast and easy to communicate with on a consistent basis. They listened and responded to questions and requests. The item that jumped out at me as a huge difference between other builders is how fast they respond to inquiries. From my experience other builders would take months where Lennar has taken hours. Very impressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Timely respond

  • Xuan D.
  • Verified HomeBuyer
  • March 08, 2022
  • Tampa, FL

Reliable and trustworthy. We can sleep well and worry-Free when we buy from Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Quality of finish workmanship

  • David L.
  • Verified HomeBuyer
  • March 08, 2022
  • Bulverde, TX

The house was very dirty on move in. Floors, inside and outside of all cabinets and carpets were very dirty. Caulking at baseboards was very sloppy throughout house. It looks terrible. Management of contractors was poor which led to long delays due to failed inspections of power and gas connections into house. I have had many new homes. This was the worst exoerience on a home build

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Very organized

  • Blanca W.
  • Verified HomeBuyer
  • March 08, 2022
  • Haines City, FL

Lennar is very responsible and very easy with the process. We very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I have very good experience

  • Dong F.
  • Verified HomeBuyer
  • March 08, 2022
  • Punta Gorda, FL

I have very good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Poor experience.

  • Nickolas M.
  • Verified HomeBuyer
  • March 08, 2022
  • Troutman, NC

Poor experience. House built poorly. Still finding garbage everywhere they put the sod down over garbage I had to pull roof shingles out from underneath my lawn. Very disappointed.

Lennar responded:
Hi Nickolas, thank you for taking the time to provide feedback. We want to apologize for your poor experience with quality and attention to detail. We are sorry to hear of the garbage and lawn debris left behind. If there are remaining items that we can assist with or provide follow-up on, please don't hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Quality of equipment, Delivered on time, Made the transaction easy since we live in Massachusetts.

  • Douglas V.
  • Verified HomeBuyer
  • March 08, 2022
  • Longs, SC

They have a very good reputation, There features and designs are very nice, This neighborhood is very well designed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - I am very disappointed with all processes that I have been engaged

  • William B.
  • Verified HomeBuyer
  • March 06, 2022
  • Surfside Beach, SC

I am very disappointed with all processes that I have been engaged in. I secured a mortgage with Lennar only to have this company break every law and promise to my wife and I. I have spent hours looking up previous reviews and on-going issues and they are not good! I am going to make a highly recommendation that this company should be investigated.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quality of the work is not as expected from the big name LENNAR

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2022
  • Osseo, MN

The workmanship and cleaning is not good as expected, the design changes were not informed and when asked, no good responses. Lot of gaps, nail spots in wood works, didnt provide a great feeling of job well done ! .. The trust about the builder went down !

Lennar responded:
Thank you for your feedback. We want to apologize for not meeting or exceeding your expectations. We are especially sorry to hear of the disappointment in the quality of work. If the items you describe here or any others are left outstanding, please don't hesitate to reach out to us for assistance at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

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